Raglan Lodge

Monmouth 51.77360200, -2.81565400 , Monmouth North Services A40 (Show on Map)
6.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRaglan Lodge stands out for its excellent location, especially suitable for travelers on the move. Conveniently situated near major routes like the A449 and A40, it offers easy access to nearby destinations such as the Brecon Beacons and the Forest of Dean. The quiet yet accessible setting, complemented by essential services like a 24-hour service station, adds to the overall convenience and makes it an ideal choice for short or extended stays.

Despite not offering an in-house breakfast, the nearby food outlets like Greggs, Burger King and Starbucks provide a satisfactory morning meal experience. Guests appreciated the variety and convenience of these options, though some noted the absence of a cooked breakfast as a minor drawback.

The rooms at Raglan Lodge are generally praised for being spacious, comfortable and well-appointed with modern decor and amenities such as TVs, kettles and hot drink sachets. While cleanliness was inconsistent—with some guests citing issues like dirty carpets and mold—the majority found the rooms to be clean, comfortable and good value for money.

Staff interactions are predominantly positive with many guests highlighting the friendliness, helpfulness and responsiveness of the personnel. However, occasional negative experiences with unresponsive or rude staff have been reported, particularly in the service areas.

Wi-Fi at the lodge offers a mixed experience. While some guests enjoyed stable, high-speed internet suitable for streaming and smart TV functions, others faced connectivity issues. The TV signal was generally considered poor with limited channels and unreliable connections detracting from the overall entertainment experience.

For families, Raglan Lodge provides spacious accommodations, including secure family rooms and suites with large bathrooms. Although some minor issues like noise and safety concerns in the lobby areas were noted, the lodge's secure parking and family-friendly environment make it a considerable option for family stays.

The beds at Raglan Lodge receive mixed reviews. Many guests found them comfortable and clean, contributing to a restful sleep. However, issues with mattress quality and occasional maintenance problems were also reported.

Business travelers find Raglan Lodge to be a convenient and cost-effective option, providing clean, warm and functional rooms in a quiet location. The easy access to necessary facilities and competitive pricing make it an attractive choice for short-term work stays.

Overall, Raglan Lodge offers a strategic location, spacious and comfortable rooms and friendly staff, making it a decent value-for-money option despite some areas needing improvement, particularly in cleanliness and TV services.
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Family Friendly Hotel
Raglan Lodge offers family-friendly room options.

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Guest Reviews
6.4
Rated
Location
Raglan Lodge receives considerable praise for its excellent location, particularly for those on the move. Conveniently situated just off major routes like the A449 and A40, the hotel is easy to find and provides straightforward access to many nearby destinations, making it ideal for passthrough traveling or as an overnight stop when journeying north-south or en route to places like the Brecon Beacons and the Forest of Dean. The proximity to essential services, such as a 24-hour service station with food outlets, adds a layer of convenience for guests. Many appreciated the lodge's quiet yet accessible setting, allowing for a peaceful stay without being too far from main roads or amenities. Also notable is how the location serves as a good base for exploring local areas and attractions, including the scenic Wye Valley and Monmouth. Overall, guests found Raglan Lodge to be good value for money with its strategic location and accessible facilities making it a suitable choice for both short and extended stays.

Breakfast
Raglan Lodge's breakfast options have garnered mixed reviews from guests, though there are notable positive aspects. While there is no in-house breakfast service provided, guests have appreciated the available concessions at nearby Greggs, Burger King and Starbucks. The large seating area in the service station offers a convenient and hassle-free breakfast experience with choices like Greggs' bacon rolls and coffee receiving mentions. Despite this, some guests noted the lack of a cooked breakfast and the absence of an included breakfast in the lodging package. Nevertheless, those who indulged in Greggs and other options generally found the breakfast to be enjoyable, highlighted by mentions of delicious ginger biscuits. The setting, while isolated, means transportation might be a challenge, but the nearby eateries make for a reliable alternative to morning meals.

Rooms
Raglan Lodge offers spacious rooms that many guests find to be comfortable and well-sized. The interior decor is modern with pleasant lighting and rooms are often described as exceptionally large and clean. Many reviews highlight the comfortable beds, good shower facilities and well-laid out room features such as TV, kettle and hot drink sachets. The rooms are praised for being functional with everything working as expected and they are conveniently located with plenty of parking available.

However, cleanliness appears to be inconsistent. Some guests report spotless rooms with clean bedding and towels provided, while others have found their rooms dirty upon arrival, noticing issues such as dirty carpets, mold in bathrooms and unemptied bins. Problems with room maintenance, such as leaking pipes, blocked toilets and broken door hinges, were mentioned by several guests. Despite these concerns, many guests still found the rooms to be good value for money and appreciated the proximity to local conveniences and service facilities.

Though there are some areas that clearly need improvement, particularly in terms of housekeeping and maintenance, the overall feedback suggests that the hotel provides a decent, value-for-money option for travelers, especially those looking for a spacious and comfortable stay.

Beds
Raglan Lodge has received mixed feedback regarding the comfort of its beds. On the positive side, many guests have praised the beds as being comfortable, clean and adequately sized. Words like "comfy," "comfortable," and "clean" frequently appear in the reviews, highlighting that some visitors found the sleeping arrangements to be satisfactory and conducive to a good night's rest. Additionally, the presence of fresh linen and large rooms adds to the overall appeal.

However, not all experiences were positive. Some guests reported issues with the mattresses, describing them as hard, lumpy or springy, which affected their ability to sleep well. There were also mentions of beds feeling broken or not properly made up and occasional complaints about stained bedding or ill-fitting sheets.

In summary, while Raglan Lodge offers beds that many guests find comfortable and clean, there are notable instances of discomfort primarily due to mattress quality and maintenance issues. For a consistently restful experience, prospective visitors might want to consider these mixed reviews, especially if bed comfort is a priority.

Cleanliness
Raglan Lodge receives a mix of reviews regarding its cleanliness. Many guests appreciated that some rooms and bathrooms were clean, comfortable and well-presented. The beds were often noted as being clean and comfortable and certain areas of the lodge were kept tidy. Some guests particularly praised the helpfulness of the staff, adding a positive touch to their stay.

However, numerous reviewers mentioned significant cleanliness issues throughout the lodge. Common complaints included dusty surfaces, cobwebs in corners and mold in bathrooms. The state of the carpets was also frequently criticized with several guests describing them as stained, dirty and in need of a deep clean. Hallways and common areas were often reported as dirty and littered, sometimes with overflowing bins and cigarette butts.

In some instances, bathrooms and rooms were described as unclean or improperly serviced with specific mentions of dirty sheets, moldy ceilings and stained bedding. The smell of damp and cigarette smoke in certain areas further detracted from the experience for some visitors.

While there were isolated instances of the rooms being exceptionally clean and spacious, the general feedback suggests that Raglan Lodge could benefit from more consistent and thorough cleaning practices, especially in communal areas and in addressing mold and dust issues.

Staff
Raglan Lodge garners a mixed bag of reviews about its staff, though the overarching sentiment leans towards the positive. Guests frequently highlight the friendliness and helpfulness of staff, particularly those stationed at the Asda service station. Phrases like friendly, courteous and responsive pop up often, showcasing the staff's general dedication to good service. Many guests appreciated the prompt assistance and efficient check-in process, mentioning that nothing was too much trouble for the helpful and polite personnel.

However, it's worth noting that there are occasional negative experiences. Some guests encountered unresponsive or disinterested staff, while others reported rude interactions, particularly with the garage and Spar employees. Managerial behavior also came under fire in a few reviews with instances of rudeness and dismissiveness.

Overall, while there are instances of subpar service, the majority of guest interactions with the staff seem to have been pleasant, underscoring a generally positive atmosphere at Raglan Lodge.

Wi-Fi
Raglan Lodge offers a range of experiences when it comes to its Wi-Fi services. While some guests reported excellent, stable and high-speed Wi-Fi suitable for streaming and enjoying smart TV functions, others found the connectivity problematic and intermittent. Positive reviews highlighted the ease of use and the reliable nature of the free Wi-Fi. However, the experience was not uniform with some guests encountering difficulties with connection and patchy signals.

The television experience at Raglan Lodge was less favorable. Many guests found the TV signal to be poor with some reporting that the TV did not work at all or that it only offered a limited number of unsatisfactory channels. Despite the smart TV functionality, the poor Wi-Fi connection sometimes hindered this feature. While the Wi-Fi itself had mixed reviews, the overall consensus on the TV signal leaned toward the negative, suggesting that improvements in this area could significantly enhance the guest experience.

Family
Raglan Lodge provides spacious accommodations ideal for families, making it a good choice for those traveling with children to Cardiff. The lodge offers family rooms and suites that are notably secure and have ample space, including large bathrooms that are convenient for family use. Some families will find the rooms adequately sized to comfortably fit the needs of three people. Lobby areas may sometimes present challenges with noise from children and other guests and the hotel may benefit from addressing safety concerns such as bathroom rack stability and providing extra bedding promptly. Despite these drawbacks, the secure parking and potential for a family-oriented environment make Raglan Lodge a considerable option for family stays.

Business
Raglan Lodge offers a quiet location that provides an ideal setting for business travelers looking for a clean, warm and functional room. It is noted for its convenience and easy access to all necessary facilities, making it an effective choice for overnight stays during business trips. The lodge's pricing is good value and especially attractive for budget-conscious individuals seeking accommodation for short-term work stays. While one review mentioned an issue with cleanliness, the majority praised its suitability for business purposes and acknowledged it as a useful option for those needing practical and reasonably priced lodging.


No, Raglan Lodge doesn't have any pool.

No, a spa isn't available at Raglan Lodge.

No, Raglan Lodge doesn't allow dogs.

No, parking facilities aren't available at Raglan Lodge.

No, Raglan Lodge doesn't have a gym.

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