Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
FEDHASA
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Thermomitor ,we have a local hospital who will test them
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? coffee points
bar services
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: Each guest room has an exclusive use area for plated breakfast and dinner on request. All our rooms are separate units and common ground is 1hectare which houses swimming pool and gardens for recreation and relaxation purposes.
Answers last updated by The Vineyard Country House
Twin/Double RoomThis stylish and romantic bedroom with its high ceiling has French doors from the bedroom and the bathroom leading to a private patio overlooking our vineyards.
Twin/Double RoomThis classic room with its collection of African artworks has a patio with a view of the historic church and vineyards.
Double RoomThis charming room with a private patio offers mountain views.
Double RoomThis beautiful bedroom opens up onto a vine covered patio with the vineyard a few steps away from your room.
Double RoomThe double room features a private bathroom, a private entrance, a coffee machine, as well as a seating area with a flat-screen TV. Featuring a patio, this double room also provides a wardrobe, a safe deposit box and a TV.
Double Room with Garden ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 1 bed.
Double Room with PatioThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Double or Twin Room with ViewThis twin/double room's standout feature is the pool with a view. The spacious twin/double room offers a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
Double Room with Garden ViewThe pool with a view is a top feature of this double room. The spacious double room features a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
King Room with Mountain ViewThe spacious double room offers a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a bath.