Hotel Xauen

Montanejos 40.06923800, -0.52427500 , Avenida Fuente De Baños, 26 (Show on Map)
7.7
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Xauen is widely praised for its exceptional central location near the Mijares River, providing guests with easy access to the village’s key attractions such as the local baths, spa and stunning hiking trails. Visitors greatly appreciate the breathtaking views of the river and mountains from their rooms and the hotel terrace. This prime location, combined with the very helpful and friendly staff, creates a highly recommended experience for those staying in the area.

Guests often commend the cleanliness of the hotel, noting the very clean rooms and overall well-kept environment. Recently renovated bathrooms and simple yet cozy rooms equipped with air conditioning contribute to a pleasant stay. The staff, including receptionists like María José and Pilar, are frequently singled out for their exceptional kindness, personal attention and outstanding service, greatly enhancing the guest experience.

The breakfast offerings at Hotel Xauen receive mixed reviews with some guests finding the buffet good or superb, while many others suggest a need for improvement in variety and quality, especially regarding coffee and juice. The dinner experience mirrors this with some diners enjoying delicious and varied meals, but others feeling the food was basic and the service occasionally sluggish or unfriendly.

Regarding the rooms, guests appreciate their comfort, cleanliness and the beautiful views they offer. However, issues with soundproofing, room size and the accuracy of room photos online have been mentioned. Some guests have noted that the beds can be either very comfortable or quite uncomfortable, citing problems like hard or old mattresses and poor pillow quality.

The spa facilities at Hotel Xauen are described as simple yet pleasant and clean with the scenic location near the river being a highlight. However, the spa experience is often marred by the uncomfortably cold water and a limited range of facilities.

Parking presents a significant challenge due to the hotel’s tourist-heavy location with guests frequently struggling to find nearby spaces.

Overall, Hotel Xauen stands out for its superb location, cleanliness and remarkable staff service. While there are areas for improvement in the dining and spa experiences, as well as soundproofing and bed comfort, the hotel remains a good choice for visitors seeking a central and scenic stay.
Show more
Categories
Hotel with Parking
This hotel offers covered and private parking. Some information indicates the parking is easy to access and lacks a ramp.

3-Star Hotel
This charming 3-star hotel in Montanejos provides a tranquil ambiance and stunning natural surroundings. It features an outdoor pool, a fitness center, and an on-site restaurant, offering good value for money.

Hotel with Spa

Family Friendly Hotel

Business Hotel

Cheap Hotel

Room Types
Single Room This room features 1 single bed.

Double Room This room features 1 double or 2 single beds.

Double Room with Extra Bed This room features 1 single and 1 double bed or 3 single beds. It accommodates 2 adults and 1 child. Please note that you must bring an identification document which proves that the child is aged between 2 and 12.

Double Room with River View Providing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room features air conditioning, a wardrobe, a TV and river views. The unit offers 2 beds.

Superior Double Room with Terrace and River View The twin/double room offers air conditioning, a wardrobe, a terrace with river views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.

Guest Reviews
7.7
Good
Location
The reviews for Hotel Xauen repeatedly highlight the hotel's exceptional location. Nestled near the Mijares River and in the heart of the village, guests appreciate its proximity to key attractions such as the fountain of the baths, the spa and beautiful hiking trails. The convenience of being situated in the town center means that shops, restaurants and scenic spots are all within walking distance. Visitors also enjoy stunning river and mountain views from their rooms and the hotel terrace. The location is described as perfect, superb and even breathtaking, making it an ideal spot for nature enthusiasts and those looking to explore the charming village. Alongside the prime location, many guests commend the friendly and helpful staff that further enhances their stay. This combination of a central, scenic location and excellent service creates a highly recommended lodging experience for anyone visiting the area.

Breakfast
Hotel Xauen's breakfast reviews reveal a mix of experiences. While some guests found the buffet breakfast to be good or even superb, many others pointed out significant areas for improvement. Common criticisms include a lack of variety and poor quality in both the food and beverages offered. Guests frequently mentioned issues with the coffee and juice, highlighting that these need substantial improvement. The buffet often faced shortages with slow replenishment times and some described the selection as mediocre or basic. Despite the availability of gluten-free options, the breakfast overall was seen as lacking in richness and diversity. Overall, while some guests were satisfied with their morning meal, many felt that the hotel should focus on enhancing both the quality and variety of the breakfast offerings.

Dinner
The dinner experience at Hotel Xauen has received mixed reviews from guests with opinions varying widely. On the positive side, many guests praised the meals as being delicious and very tasty with some highlighting the variety and ample options available on the dinner menu. Several diners found the quality and quantity of the food to be satisfactory and described their dining experiences as enjoyable.

However, there were also numerous criticisms. Guests reported that the food was often basic and lacked freshness with some describing their meals as super simple or even unappetizing. Additionally, the dining service faced complaints regarding its sluggishness and unfriendly staff. A few guests noted that the food quality did not meet their expectations given the price and described the overall dining environment as reminiscent of a youth hostel canteen.

In summary, while some found the dining at Hotel Xauen to be a highlight, others felt it fell short in terms of service and culinary standards, suggesting room for improvement in both the menu offerings and the dining atmosphere.

Rooms
Hotel Xauen offers a range of rooms that vary significantly in size and quality. Many guests appreciated the comfort and cleanliness, finding the rooms very cozy and well-kept. Spacious accommodations with beautiful views of the river and mountains were frequently highlighted. The rooms provide good value for money with some mentioning the superb room conditions.

However, the hotel does face issues with soundproofing, as several guests reported being disturbed by noise from adjacent rooms and the cafeteria early in the morning. Room size is another point of contention; while some found their rooms large and comfortable, others complained about very small spaces.

The hotel staff received high praise for their fantastic service. The establishment maintains a high level of cleanliness with newly renovated bathrooms getting positive remarks. Despite this, some guests felt that the furnishings needed updating and that the photos online did not always match reality.

Complaints included uncomfortable beds and pillows, which affected sleep quality and the lack of amenities such as mini-fridges. While the hotel’s central location in the village and well-kept surroundings appeal to many, improvements in soundproofing, furnishings and room accuracy could enhance the overall guest experience.

Beds
Hotel Xauen's beds have received mixed feedback from guests. Many guests highlighted the mattresses as very comfortable with some describing the bed as great and super comfortable. New mattresses were also mentioned, contributing to a good night's sleep. However, several reviews pointed out issues, such as beds being too small for two people and uncomfortable pillows. Some guests experienced discomfort, describing the mattresses as a bit hard, old and in some cases, having springs digging into them. There were instances where guests had back pain after sleeping and some reported their bed requests not being honored, receiving two single beds instead of a double bed. Overall, while some guests enjoyed a comfortable experience, others faced challenges with bed size and comfort.

Cleanliness
Hotel Xauen, situated in an ideal location within the village center, consistently receives high praise for its cleanliness and hospitable staff. Many guests comment on the very clean rooms and overall hotel environment, describing it as well-kept and spotless. The staff frequently earn accolades for their friendliness and attentiveness, enhancing the comfortable stay. Several reviews highlight the recently renovated bathrooms and the simple yet cozy rooms equipped with air conditioning, contributing to a pleasant experience. Although a few reviews noted lapses in cleanliness, particularly some dust and late room cleaning, the general consensus remains positive. The combination of cleanliness, excellent service and a prime location make this hotel a comfortable choice for visitors.

Staff
Hotel Xauen has garnered a remarkable reputation primarily due to its exceptional staff. Guests frequently laud the kindness and personal attention offered by the employees. The receptionists, in particular, are highlighted for their friendliness and competence with mentions of María José and Pilar standing out for their helpfulness and the valuable, practical information they provide. The staff’s unwavering commitment to making guests feel welcome is evident, as attested by numerous comments about their attentiveness and outstanding service.

While most feedback underscores a high level of professionalism and personal treatment, there are occasional instances where guests felt the staff seemed overwhelmed. Nonetheless, the overall sentiment is overwhelmingly positive with terms like fantastic, friendly, kind and efficient commonly used to describe the staff.

The reception staff, including specific commendations for their warm welcome and top-notch service, play a significant role in enhancing the guest experience. The staff's willingness to go above and beyond, such as offering room choice options, ensures a comfortable stay. Even the cafeteria staff receives praise for their friendliness and helpfulness, further contributing to the pleasant atmosphere at Hotel Xauen.

In summary, the staff at Hotel Xauen are a standout feature, consistently praised for their exceptional service, friendliness and attentiveness, making any guest's stay truly memorable.

Spa
Hotel Xauen provides a mixed experience when it comes to its spa facilities. Positively noted for being simple yet pleasant, the spa is often appreciated for its cleanliness and the good condition of its 10 activities. Additionally, the spa's scenic location near the river is a highlight for guests seeking a serene environment. The staff's excellent service also stands out, enhancing the overall experience despite some spa-related issues.

However, there are notable drawbacks. Several guests have described the spa water as being uncomfortably cold, which detracts from the relaxation the spa aims to provide. Some facilities, like the pool and jacuzzi, suffer from the low water temperature and cold steam emanating from the Turkish sauna has been mentioned as a downside. Limited to just a pool, the spa offerings are described as basic, leaving some guests unsatisfied. Furthermore, availability issues with the spa being closed on certain days have been a point of frustration.

Overall, while the spa's simplicity and cleanliness are commendable, the recurring issue with the cold water and the limited range of facilities suggest that improvements are necessary for a more consistent and enjoyable spa experience.

Parking
Hotel Xauen is situated in a tourist-heavy area, which presents a significant challenge when it comes to parking. Guests consistently report that finding a space to park nearby is nearly impossible. There is no designated parking at the hotel itself and the surrounding areas offer limited options. Additionally, the lack of available spaces makes unloading and loading luggage a cumbersome task. While the town's charm and attractions draw many visitors, this popularity contributes to the chaotic parking situation. Guests seeking accommodations at Hotel Xauen should be prepared for these parking difficulties.


No, Hotel Xauen doesn't have any pool.

Yes, a spa is available at Hotel Xauen.

No, Hotel Xauen doesn't allow dogs.

Yes, parking facilities are available at Hotel Xauen.

No, Hotel Xauen doesn't have a gym.

Location Show Map
More Options
  • Hotel in Montanejos

  • 8.5 Very Good

  • From $70

  • Hotel in Montanejos

  • 8.5 Very Good

  • From $82



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ