Holiday Inn Express at Monterey Bay by IHG
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Summary of reviewsHoliday Inn Express at Monterey Bay by IHG, receives ample praise for its strategic location, exceptional breakfast offerings and friendly staff, making it a noteworthy choice for visitors to the area. The hotel is conveniently situated near key attractions, dining and shopping options and offers easy access to the beach as well as tranquil views of a nearby lake and wetlands. Guests appreciate its modern appearance and the convenience of ample parking.
The breakfast is a standout feature, often described as delicious and varied with a selection of hot items like pancakes, bacon and omelettes, as well as a variety of bread, muffins and juices. The much-loved cinnamon rolls and friendly service further enhance the breakfast experience, making it an enjoyable start to the day.
The staff at the hotel consistently receive high marks for their friendliness and professionalism. Guests frequently mention the attentive and helpful nature of the team, praising the smooth check-in process and the supportive atmosphere created by the staff, particularly those at the reception.
Rooms at the hotel are generally appreciated for their cleanliness and comfort. Many guests find the rooms to be well-kept with modern updates, although some mention they are small and could feel cramped, especially for larger groups. A few guests have noted issues with outdated interiors, poor soundproofing and external noise, but these concerns don't overshadow the overall positive feedback regarding room cleanliness and comfort.
The outdoor pool is another amenity that guests find appealing, although some mention it can be crowded and the water is not heated. Despite these minor drawbacks, the pool area is generally well-maintained and enjoys good sunlight.
Overall, the Holiday Inn Express at Monterey Bay offers a comfortable short stay with convenient access to attractions, a hearty breakfast and supportive staff, making it a solid choice for travelers visiting the Monterey Bay area.
Categories
The breakfast is a standout feature, often described as delicious and varied with a selection of hot items like pancakes, bacon and omelettes, as well as a variety of bread, muffins and juices. The much-loved cinnamon rolls and friendly service further enhance the breakfast experience, making it an enjoyable start to the day.
The staff at the hotel consistently receive high marks for their friendliness and professionalism. Guests frequently mention the attentive and helpful nature of the team, praising the smooth check-in process and the supportive atmosphere created by the staff, particularly those at the reception.
Rooms at the hotel are generally appreciated for their cleanliness and comfort. Many guests find the rooms to be well-kept with modern updates, although some mention they are small and could feel cramped, especially for larger groups. A few guests have noted issues with outdated interiors, poor soundproofing and external noise, but these concerns don't overshadow the overall positive feedback regarding room cleanliness and comfort.
The outdoor pool is another amenity that guests find appealing, although some mention it can be crowded and the water is not heated. Despite these minor drawbacks, the pool area is generally well-maintained and enjoys good sunlight.
Overall, the Holiday Inn Express at Monterey Bay offers a comfortable short stay with convenient access to attractions, a hearty breakfast and supportive staff, making it a solid choice for travelers visiting the Monterey Bay area.
Resort near Golf Courses
This resort provides access to golf courses in Monterey Bay. It offers a convenient base for exploring the area's golfing opportunities.
Resort with Swimming Pool
Features an outdoor pool for guests to enjoy. The hotel is conveniently located near local attractions.
Outdoor Pool
Resort with Gym
This Holiday Inn Express offers a fitness center. It provides basic equipment for a quick workout.
Business Resort
Accessible Resort
Resort with Outdoor Pool
Guest Reviews
Holiday Inn Express at Monterey Bay boasts a convenient and accessible location that guests appreciate for its proximity to key attractions and amenities. The hotel is within walking distance of numerous dining options and is close to the beach, providing guests with easy opportunities for relaxation by the water. Its location on the north side of Monterey offers tranquil views of a nearby lake and wetlands, creating a serene environment favored by many.
Travelers find it easy to access major tourist spots with a short drive to Monterey and nearby Carmel. Despite being a bit of a distance from the city center—about a 30-minute walk—it is still centrally located for those looking to explore the area or make a quick trip into town by car.
The hotel’s parking convenience is a noted benefit and guests have found the area around the hotel to be quiet and clean. It's also highlighted for its modern appearance and comfortable beds. In essence, the location is perfect for a short stay, providing close proximity to attractions, food, shopping and scenic views, ticking all the boxes for a comfortable and enjoyable visit to Monterey Bay.
The breakfast at Holiday Inn Express at Monterey Bay by IHG, consistently receives high praise from guests. Many describe it as great, delicious and a perfect way to start the day with a wide selection of options including hot items like pancakes, bacon and omelettes, as well as an assortment of bread, muffins, juices and the much-loved cinnamon rolls. Guests particularly appreciated the variety and completeness of the breakfast, noting it was the best they had during their stay in the US. The provision for kids and the friendly service were additional highlights, making it a memorable part of their visit. However, a few guests pointed out the breakfast area could be overcrowded and suggested it could benefit from more protein choices and expansion. Overall, the breakfast experience at the hotel is a standout feature, contributing positively to the overall stay.
The Holiday Inn Express at Monterey Bay by IHG, offers rooms that have received a mixed reception. Positively, many guests appreciated the cleanliness and comfort of the rooms, noting that they were well-kept and provided good amenities. Some visitors found the rooms to be spacious and enjoyed the modern updates within.
However, several reviews pointed out that the rooms are quite small and some had issues with the size, particularly for accommodating more than two people. Issues such as outdated interiors, poor soundproofing and occasional funny odors also surfaced in the feedback. In particular, guests noted discomfort with the small bathroom sizes and found the property somewhat dated for the price they paid.
Security concerns were mentioned with reports of gaps around the doors and rooms opening to the outside. Some found the beds too soft and were disturbed by external noise from traffic and parking lots. Certain rooms also had inconsistent amenities, such as non-functional outlets, adding to the inconveniences for some guests.
In summary, while the Holiday Inn Express at Monterey Bay ensures clean, comfortable accommodations with some modern amenities, the small room sizes and dated decor might not justify the price for all travelers.
Guests at the Holiday Inn Express at Monterey Bay by IHG, have varying opinions about the beds. A majority of visitors noted that the beds were comfortable, clean and equipped with good mattresses, contributing to a pleasant stay. Many guests found the beds very soft, adding to the overall comfort. However, some reviews mentioned that the beds were too narrow for two adults and that the rooms felt cramped with double beds. A few guests found the beds uncomfortable, citing issues like lopsided and overused mattresses in need of replacement and soft, flat pillows. Despite these mixed reviews, the prevailing sentiment suggests that the hotel provides a largely agreeable sleeping experience, complemented by a very good breakfast, great staff and a convenient location.
Holiday Inn Express at Monterey Bay by IHG, receives mixed feedback regarding its cleanliness. On the positive side, numerous guests commend the rooms for being clean and comfortable, often highlighting the clean bathrooms and comfortable beds as standout features. The staff also garner praise for their friendliness and prompt response to requests, such as providing towels immediately when needed.
However, several reviews point to significant concerns about cleanliness in other areas of the hotel. Guests report issues with dirty exterior areas outside the rooms, unclean social areas and specific incidents like broken sinks and malfunctioning air conditioning. There were also complaints about dirty toilets and an overall feeling that the hotel appeared more like a motel due to its state of maintenance. Despite these negative aspects, the clean rooms and the friendly demeanor of the staff contribute positively to some guests' overall experiences.
The guest reviews for Holiday Inn Express at Monterey Bay by IHG, consistently highlight the friendly and welcoming nature of the staff. Many guests praised the team for being super attentive, helpful and accommodating. The front desk staff received particular commendation for their friendliness and professionalism with specific mentions of a smooth check-in process and helpful tips.
Moreover, several reviews noted the staff's effort in keeping the breakfast fresh and hot, as well as their consistently smiling faces. Specific staff members, notably those at the reception, were often cited for their courteous and polite demeanor. However, there were a few mentions of less favorable experiences, including instances of rudeness and unhelpful customer service.
Overall, the majority of guest experiences with the staff were incredibly positive with the team being described as awesome, supportive and nice. Despite a few isolated complaints, most guests seemed to appreciate the friendly and cooperative atmosphere created by the hotel's staff.
Holiday Inn Express at Monterey Bay by IHG, offers an outdoor pool area that guests seem to find appealing, despite a few drawbacks. Many reviewers point out that the pool, though small and often crowded with children, is generally clean and well-maintained. It's located outdoors and enjoys ample sunlight throughout the day, which some guests appreciate. However, several mention that the pool is cold with comments specifically highlighting that it is not heated, which could be a drawback for some. The noise from children playing in the pool can sometimes be a disturbance for those staying in nearby rooms. While the pool area has a pleasant enough ambiance, a few guests feel it does not fully match their expectations based on descriptions.
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Location
Travelers find it easy to access major tourist spots with a short drive to Monterey and nearby Carmel. Despite being a bit of a distance from the city center—about a 30-minute walk—it is still centrally located for those looking to explore the area or make a quick trip into town by car.
The hotel’s parking convenience is a noted benefit and guests have found the area around the hotel to be quiet and clean. It's also highlighted for its modern appearance and comfortable beds. In essence, the location is perfect for a short stay, providing close proximity to attractions, food, shopping and scenic views, ticking all the boxes for a comfortable and enjoyable visit to Monterey Bay.
Breakfast
Rooms
However, several reviews pointed out that the rooms are quite small and some had issues with the size, particularly for accommodating more than two people. Issues such as outdated interiors, poor soundproofing and occasional funny odors also surfaced in the feedback. In particular, guests noted discomfort with the small bathroom sizes and found the property somewhat dated for the price they paid.
Security concerns were mentioned with reports of gaps around the doors and rooms opening to the outside. Some found the beds too soft and were disturbed by external noise from traffic and parking lots. Certain rooms also had inconsistent amenities, such as non-functional outlets, adding to the inconveniences for some guests.
In summary, while the Holiday Inn Express at Monterey Bay ensures clean, comfortable accommodations with some modern amenities, the small room sizes and dated decor might not justify the price for all travelers.
Beds
Cleanliness
However, several reviews point to significant concerns about cleanliness in other areas of the hotel. Guests report issues with dirty exterior areas outside the rooms, unclean social areas and specific incidents like broken sinks and malfunctioning air conditioning. There were also complaints about dirty toilets and an overall feeling that the hotel appeared more like a motel due to its state of maintenance. Despite these negative aspects, the clean rooms and the friendly demeanor of the staff contribute positively to some guests' overall experiences.
Staff
Moreover, several reviews noted the staff's effort in keeping the breakfast fresh and hot, as well as their consistently smiling faces. Specific staff members, notably those at the reception, were often cited for their courteous and polite demeanor. However, there were a few mentions of less favorable experiences, including instances of rudeness and unhelpful customer service.
Overall, the majority of guest experiences with the staff were incredibly positive with the team being described as awesome, supportive and nice. Despite a few isolated complaints, most guests seemed to appreciate the friendly and cooperative atmosphere created by the hotel's staff.
Pool
Yes, Holiday Inn Express at Monterey Bay by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express at Monterey Bay by IHG.
No, Holiday Inn Express at Monterey Bay by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express at Monterey Bay by IHG.
Yes, Holiday Inn Express at Monterey Bay by IHG has a gym.
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