Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG
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Summary of reviewsHoliday Inn Express Monterrey Galerias-San Jeronimo by IHG, is widely praised by guests for its standout location. Situated centrally with easy access to main roads, it offers convenience for both leisure and practical purposes. It is particularly noted for its proximity to shopping plazas, restaurants and medical facilities. The serene surroundings contribute to a quiet and pleasant stay.
The breakfast experience at the hotel receives commendable feedback for its quality, variety and attentive service. The Mexican-style buffet offers an array of options like scrambled eggs, chilaquiles, sweet bread and more. While some guests suggest improvements in variety and earlier serving times, the overall reception to the breakfast is positive.
Rooms are appreciated for their spaciousness and comfort, especially the beds, which are described as very comfortable with high-quality sheets. Cleanliness is a strongpoint with many praising the super clean and organized spaces. However, the need for maintenance and updates is noted with some guests mentioning issues like damp smells and air conditioning inefficiencies. Despite these points, the attentive and friendly staff elevate the overall room experience.
Cleanliness throughout the hotel, including the beds, bathrooms and public areas, is highly praised. The staff’s friendliness and attentiveness contribute significantly to the positive guest experience with many guests commending the warm, welcoming atmosphere. While there are minor concerns regarding exterior cleanliness, the high standards of interior cleanliness and good service make this hotel a preferable choice.
Overall, Holiday Inn Express Monterrey Galerias-San Jeronimo provides a comfortable, clean and welcoming environment, enhanced by its central location and exceptional staff service, despite some areas requiring attention for maintenance and variety in offerings.
Categories
The breakfast experience at the hotel receives commendable feedback for its quality, variety and attentive service. The Mexican-style buffet offers an array of options like scrambled eggs, chilaquiles, sweet bread and more. While some guests suggest improvements in variety and earlier serving times, the overall reception to the breakfast is positive.
Rooms are appreciated for their spaciousness and comfort, especially the beds, which are described as very comfortable with high-quality sheets. Cleanliness is a strongpoint with many praising the super clean and organized spaces. However, the need for maintenance and updates is noted with some guests mentioning issues like damp smells and air conditioning inefficiencies. Despite these points, the attentive and friendly staff elevate the overall room experience.
Cleanliness throughout the hotel, including the beds, bathrooms and public areas, is highly praised. The staff’s friendliness and attentiveness contribute significantly to the positive guest experience with many guests commending the warm, welcoming atmosphere. While there are minor concerns regarding exterior cleanliness, the high standards of interior cleanliness and good service make this hotel a preferable choice.
Overall, Holiday Inn Express Monterrey Galerias-San Jeronimo provides a comfortable, clean and welcoming environment, enhanced by its central location and exceptional staff service, despite some areas requiring attention for maintenance and variety in offerings.
Family Friendly Hotel
Holiday Inn Express hotels usually offer complimentary breakfast and comfortable rooms. These amenities provide convenience for families, especially when traveling with children.
Accessible Hotel
While specific accessibility features are not detailed, Holiday Inn Express hotels often provide accessible rooms and facilities.
4-Star Hotel
This hotel provides comfortable accommodations and a range of amenities. Guests can enjoy its convenient location and the services provided for a pleasant stay. It is suitable for both business and leisure travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Express Monterrey Galerias-San Jeronimo boasts a standout location that is praised by many guests. The hotel’s position is described as central and very efficient, ideal for various purposes including medical visits, as one guest mentioned it was conveniently near their doctor's area in Col. Fuentes del Valle. It is central to many places that visitors might need to go to and provides easy access to main roads, making navigation around the city straightforward.
Guests frequently highlighted the hotel's proximity to shopping plazas and restaurants, which adds to its appeal for those looking to explore the local area. The serene surroundings contribute to a quiet and comfortable stay, which is further enhanced by the hotel’s excellent facilities.
Although one review mentions the location is a bit far but close to the U.S. embassy, overall, the central and accessible location is consistently praised. The comfortable amenities and efficient, friendly service add to a favorable guest experience, despite minor remarks about old furniture.
The breakfast experience at the Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG, has garnered a mix of opinions from guests. Positive notes highlight the breakfast as very complete, tasty and varied with some even describing it as excellent and delicious. Many guests also praised the attentive and friendly service by the waitstaff, enhancing their morning dining experience.
Reports of the breakfast being Mexican in style and very good were common with a buffet that included options like scrambled eggs, chilaquiles, cereal, sweet bread, coffee, milk and juice. Some guests noted that the breakfast had a good variety and was very satisfying.
However, there were also criticisms. Some guests were disappointed with the lack of variety, stating that the menu was the same every day and could be more diverse, especially for international travelers. Others mentioned the need for healthier options. The breakfast schedule was another point of contention with a number of guests expressing a preference for an earlier start time around 6 am.
Overall, while the breakfast received many accolades for its quality and service, there are areas for improvement in variety, scheduling and catering to diverse dietary preferences.
The rooms at Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG, receive mixed feedback from guests. Many guests find the rooms spacious and extremely comfortable, appreciating the comfort of the beds and the quality of the sheets. The hotel is described as super clean with attentive and friendly staff enhancing the overall guest experience.
However, some reviews highlight the need for maintenance and updates. The rooms have been noted to smell damp and cleanliness of the beds could be improved as they are sometimes dusty. Guests mention issues with air conditioning not cooling effectively and the bathroom door often not closing properly. The bathrooms, while clean, appear outdated and could benefit from renovation, as steam tends to spread throughout the room even with the door closed.
While the aesthetics of the rooms may seem old-fashioned to some, the overall comfort and cleanliness tend to leave a positive impression. Despite certain problems with maintenance, the core aspects of room comfort and staff service are generally well-received by guests.
The beds at Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG, receive high praise from guests for their exceptional comfort. Reviewers consistently highlight the clean and very comfortable beds, which often exceed expectations and contribute to a restful stay. Guests appreciate not only the quality of the mattresses but also the soft and supportive pillows provided. The combination of comfort, cleanliness and room size enhances the overall guest experience. Although there were occasional mentions of dusty beds requiring more cleaning, the majority of feedback points to the comfort and cleanliness of the mattresses and pillows. The attentive and friendly staff, alongside the hotel's convenient location, further complement the positive bed reviews.
Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG, consistently receives positive feedback regarding its cleanliness. Guests frequently highlight the clean and comfortable beds, noting the hotel's efforts to maintain spotless rooms and facilities. Many appreciate the clean organized spaces, including the bathrooms and sinks. The hotel's overall cleanliness is often described as excellent, super clean and noticeable throughout the property.
Guests also commend the friendly and attentive staff, enhancing their stay with good service. While the rooms and interior spaces receive high praise for cleanliness, a few remarks mention that the exterior cleaning could be improved. The hotel’s nice decorations and comfortable ambiance add to the overall positive experience.
Additional positives include the good breakfast, convenient location with nearby restaurants and well-maintained facilities. The seamless blend of cleanliness and good service makes this hotel a favorable choice for travelers.
At Holiday Inn Express Monterrey Galerias-San Jeronimo, guests consistently praise the staff for their attentive and friendly service. The waiters and restaurant staff receive high marks for their warmth and excellent service. Reviews highlight the exceptional treatment and excellent attitude of the entire team, often describing them as very kind, super accessible and always attentive. While there are some mentions of less-than-ideal experiences with the reception staff, most feedback indicates that the service provided is of a high standard. Overall, guests seem to appreciate not only the service they receive but also the welcoming atmosphere created by the dedicated staff.
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Location
Guests frequently highlighted the hotel's proximity to shopping plazas and restaurants, which adds to its appeal for those looking to explore the local area. The serene surroundings contribute to a quiet and comfortable stay, which is further enhanced by the hotel’s excellent facilities.
Although one review mentions the location is a bit far but close to the U.S. embassy, overall, the central and accessible location is consistently praised. The comfortable amenities and efficient, friendly service add to a favorable guest experience, despite minor remarks about old furniture.
Breakfast
Reports of the breakfast being Mexican in style and very good were common with a buffet that included options like scrambled eggs, chilaquiles, cereal, sweet bread, coffee, milk and juice. Some guests noted that the breakfast had a good variety and was very satisfying.
However, there were also criticisms. Some guests were disappointed with the lack of variety, stating that the menu was the same every day and could be more diverse, especially for international travelers. Others mentioned the need for healthier options. The breakfast schedule was another point of contention with a number of guests expressing a preference for an earlier start time around 6 am.
Overall, while the breakfast received many accolades for its quality and service, there are areas for improvement in variety, scheduling and catering to diverse dietary preferences.
Rooms
However, some reviews highlight the need for maintenance and updates. The rooms have been noted to smell damp and cleanliness of the beds could be improved as they are sometimes dusty. Guests mention issues with air conditioning not cooling effectively and the bathroom door often not closing properly. The bathrooms, while clean, appear outdated and could benefit from renovation, as steam tends to spread throughout the room even with the door closed.
While the aesthetics of the rooms may seem old-fashioned to some, the overall comfort and cleanliness tend to leave a positive impression. Despite certain problems with maintenance, the core aspects of room comfort and staff service are generally well-received by guests.
Beds
Cleanliness
Guests also commend the friendly and attentive staff, enhancing their stay with good service. While the rooms and interior spaces receive high praise for cleanliness, a few remarks mention that the exterior cleaning could be improved. The hotel’s nice decorations and comfortable ambiance add to the overall positive experience.
Additional positives include the good breakfast, convenient location with nearby restaurants and well-maintained facilities. The seamless blend of cleanliness and good service makes this hotel a favorable choice for travelers.
Staff
Yes, Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG.
No, Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG.
Yes, Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG has a gym.
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