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Summary of reviewsHotel Ateneo, located in the heart of Montevideo, receives high praise for its central and strategic location. Guests appreciate the hotel's proximity to numerous tourist attractions and essential points of interest with the beach just a short walk away, making it convenient for travelers looking to explore both urban and coastal sites.
The accommodation is noted for its cleanliness and comfort, particularly highlighting the pristine condition of rooms and common areas. The comfort of the beds is often commended, enhancing the overall stay experience for many guests. Additionally, the value for money is deemed excellent with the quality of service and facilities exceeding expectations at a reasonable price.
A recurring theme in the reviews is the exceptional quality of the staff. Guests repeatedly highlight the team's friendliness, attentiveness and supportive nature, creating a welcoming and pleasant environment. The kindness and helpfulness of the staff, especially the receptionists, enhance the overall guest experience.
While many found the rooms spacious and enjoyed features such as balconies, there are mixed reviews regarding room conditions. Some guests encountered inconsistencies with certain rooms being described as small, run down or noisy, particularly those near the reception. Similarly, the cleanliness of rooms received mixed feedback. Many guests praised the impeccable hygiene standards, but others pointed out areas needing improvement, such as dirty floors and inadequate cleaning services.
The beds received mixed reviews as well. While many guests found them comfortable and specifically praised the pillows, issues such as worn or noisy mattresses were mentioned, indicating variability in bed quality across rooms.
In summary, Hotel Ateneo stands out for its prime location, clean and comfortable accommodations and exceptional staff service, making it a solid choice for visitors to Montevideo. However, addressing inconsistencies in room conditions and bed quality could further enhance the overall guest experience. Show more
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Categories
Cheap Hotel
Hotel Ateneo provides affordable accommodation in Montevideo. Its central location offers convenience for exploring the city's attractions.
Small Hotel
Hotel Ateneo provides a comfortable and intimate atmosphere. Its central location in Montevideo makes it a convenient choice.
Family Friendly Hotel
Room Types
Double RoomThe double room provides a seating area, a wardrobe, as well as a private bathroom featuring a bath or a shower and a bidet. This double room features parquet floors, a TV and a balcony. The unit offers 1 bed.
Guest Reviews
Location
Hotel Ateneo is highly praised for its excellent and central location in Montevideo. Situated within the heart of the city, guests appreciated being able to easily walk to many tourist attractions and essential points of interest. The hotel's close proximity to the beach further enhances its appeal, making it a convenient choice for travelers looking to explore both urban and coastal sites.
The accommodation is described as being very clean and comfortable with impeccable hygiene standards in both rooms and common areas. Guests frequently highlighted the comfort of the beds and the overall cleanliness of the bedding and bathrooms.
In addition to its prime location and cleanliness, Hotel Ateneo receives commendations for the friendly and attentive staff. The value for money is noted as very good, indicating that the quality of service and facilities meets or exceeds guest expectations at a reasonable price.
Overall, for those visiting Montevideo and looking for a hotel strategically positioned near the city center and beach, Hotel Ateneo offers an ideal blend of location, comfort and friendly service.
Rooms
Hotel Ateneo offers a range of room experiences that seem to vary significantly. Several guests praised the rooms for being spacious and comfortable with some highlighting the addition of a nice balcony as a pleasant feature. The balconies, combined with the excellent location of the hotel, were particular points of appreciation. Many found the beds quite comfortable, enhancing their overall stay.
However, some reviews indicate inconsistencies in room conditions. While some rooms were described as clean and perfect for resting, others were found to be small, run down or not as depicted in promotional photos. Noise was also an issue for certain rooms, particularly those situated near the reception.
Overall, guests had a mixed experience with the rooms at Hotel Ateneo, enjoying the comfort and location in some instances, but encountering issues with space, cleanliness and noise in others.
Beds
Hotel Ateneo receives mixed reviews when it comes to the comfort of its beds. Many guests found the beds to be comfortable, praising the overall comfort and specifically noting the pillows as super comfortable. However, several reviews highlight issues with worn or twisted mattresses and some guests mentioned that the mattresses make a lot of noise, which detracts from the sleep experience. Overall, while many guests were satisfied with the comfort of the beds, there were notable complaints that suggest the quality of mattresses may vary from room to room.
Cleanliness
Hotel Ateneo garners mixed reviews regarding its cleanliness. Several guests have praised the overall cleanliness of the hotel, noting that the rooms, bathrooms and common areas are consistently very clean. Guests have also highlighted the clean sheets and dishes during breakfast, commending the excellent hygiene standards maintained.
However, there are notable criticisms that point towards areas needing improvement. Some guests have encountered issues such as dirty floors and covers and a lack of thorough cleaning services. Instances of mold and dust have been reported, resulting in discomfort for some, including severe rhinitis attacks leading to lost vacation days. The bed and bath facilities have also been mentioned as requiring better cleaning and maintenance.
While the hotel upholds excellent hygiene in many aspects, it would benefit from addressing the specific concerns about room cleanliness and improving consistency to enhance overall guest satisfaction.
Staff
At Hotel Ateneo, the standout feature repeatedly highlighted by guests is the exceptional quality of the staff. Reviews emphasize the team’s friendliness, attentiveness and supportive nature, creating a welcoming environment for visitors. The consistent praise for their good customer service and hospitality underscores the dedication of the hotel's employees to ensure a pleasant stay for all guests. Many guests specifically appreciate the staff's kindness and how attentive they are to details, right from their welcoming demeanor to the helpful assistance throughout their stays.
While there are occasional mentions of less favorable experiences with specific staff members, overall, the general consensus points towards excellent service, marked by politeness, accommodation and a genuine willingness to help. The receptionists and general hotel team receive particularly glowing feedback for their kindness and dedication to providing first-class service. The warmth of the staff complements the comfort of the rooms, contributing to a tranquil and enjoyable experience for travelers staying in the heart of Montevideo.
No, Hotel Ateneo doesn't have any pool.
No, a spa isn't available at Hotel Ateneo.
No, Hotel Ateneo doesn't allow dogs.
No, parking facilities aren't available at Hotel Ateneo.