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Summary of reviewsPuerto Mercado Hotel is highly regarded for its exceptional location in Montevideo’s historic Old Town. It is conveniently situated near key attractions such as Ciudad Vieja, Mercado del Puerto and the Buquebus ferry terminal. Guests appreciate the ease of exploring museums, monuments and local eateries on foot, making it ideal for both vacationers and business travelers.
The hotel features modern, clean facilities praised for their high standards of hygiene. Guests find the rooms to be impeccably clean and well-maintained, despite mixed feedback on their size and occasional noise disturbances. The comfort of the beds is frequently highlighted with many reviewers describing them as large, soft and supportive, contributing to an overall restful experience.
Breakfast offerings receive varied reviews. While some guests enjoy the delicious, homemade items like pastries and Uruguayan products, others note a lack of variety and healthy options. The quality of breakfast service, however, is generally well-received.
Dining options both within and around the hotel are diverse and highly praised. The vicinity boasts numerous restaurants and bars and the nearby Mercado del Puerto is a popular choice for sampling local cuisine. Though some guests mention noise and occasional safety concerns at night, the hotel's modern facilities and attentive service help mitigate these issues.
The hotel staff consistently earns high marks for their friendliness, professionalism and helpfulness. From the reception to the cleaning crew, the team is noted for their exceptional service, ensuring guests feel well-cared-for and welcoming throughout their stay.
Wi-Fi at Puerto Mercado Hotel is generally reported as strong and reliable, catering well to various internet needs. Parking, however, poses some challenges as it is off-site, often involves extra costs and navigating to the lot can be cumbersome.
Family accommodations are well-considered with the hotel providing family rooms and other amenities suitable for those traveling with children. The establishment maintains a traditional ambiance, ensuring a quiet and comfortable environment for family stays.
Despite some mixed feedback regarding its four-star rating and specific areas like room size and breakfast variety, Puerto Mercado Hotel offers a commendable experience with excellent location, cleanliness and service, thus providing good value for money to its guests. Show more
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Categories
Business Hotel
With meeting rooms available, this hotel caters to business needs while also providing a unique cultural experience due to its location near the port market.
3-Star Hotel
Located in Ciudad Vieja, Montevideo, Puerto Mercado Hotel offers a convenient location and breakfast options. It provides a comfortable base for exploring the city.
Boutique-style Hotel
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Standard Double RoomFeatures a satellite TV, WiFi access and a private bathroom with a bathrobe.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.
King RoomThis double room features a bathrobe, minibar and air conditioning.
An extra bed and crib can be accommodated.
Standard Family RoomThis family room features satellite TV and air conditioning.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Triple RoomThe triple room provides a carpeted floor. The unit offers 2 beds.
Classic Triple RoomThe triple room features a carpeted floor. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Puerto Mercado Hotel enjoys an exceptional location that is highly praised for its proximity to key attractions and conveniences in Montevideo. Situated in the historic heart of the Old Town, the hotel is within walking distance of Ciudad Vieja, the Mercado del Puerto and the Buquebus ferry terminal. Visitors appreciate the convenience of exploring the old city on foot with many finding it easy to visit museums, monuments and local eateries without needing transportation.
The hotel's location is especially noted for being close to popular tourist spots, making it ideal for day trips and cultural outings around Montevideo. Guests consistently mention the ease of access to the port, various pedestrian zones and Independence Square. Additionally, the Mercado del Puerto nearby offers ample opportunities for enjoying local cuisine and shopping for tourist gifts.
Despite its many advantages, some guests caution about the area’s safety at night, highlighting issues with drug users and homeless people. However, the hotel itself is lauded for its modern, clean facilities and exceptional service, often described as friendly and attentive.
Furthermore, the central location makes it a practical choice for both vacationers and those on business trips with various bus stops conveniently situated nearby to connect guests to other parts of the city. Overall, Puerto Mercado Hotel offers good value for money, combining excellent location and service to create a favorable experience for visitors to Montevideo.
Breakfast
Breakfast at Puerto Mercado Hotel receives mixed reviews from guests. Many praise it for its delicious, homemade items, especially the pastries, cakes and typical Uruguayan products like alfajores. It has been described as varied and comprehensive by certain guests with others highlighting the good quality and attentive service from the breakfast staff.
However, a considerable number of reviews point out significant areas for improvement. Many guests note the lack of variety, particularly the absence of fresh fruits, eggs and healthy options. The repetition of the same items daily and the overall simplicity of the offerings have been common criticisms. Specific complaints about certain items being dry or tasteless, like the bread, have also been mentioned.
While some guests found the breakfast to be adequate, especially considering the cost, it's clear that the breakfast experience could benefit from a broader range of options and higher quality ingredients to meet diverse dietary needs and preferences.
Dinner
Puerto Mercado Hotel is strategically located with an abundance of dining options in its vicinity. Guests frequently mentioned the abundance of nice restaurants and bars around the area, making it a convenient spot for culinary enthusiasts. The hotel is close enough to allow guests to walk to the old city and Independence Square, where more dining possibilities await.
Dining at the hotel itself has been praised with Puerto Mercado offering a variety of good menus and delicious breakfast options. For those who prefer stepping out, the neighboring market is highlighted for having some very good restaurants, perfect for a good lunch. There's also a street nearby with highly recommended places, including one called El Otro, noted for its excellent octopus.
Despite the vibrant nightlife, some guests mentioned the noise, though it could be mitigated with earplugs. While the area occasionally felt unsafe to some for dinner outings, the overall service and modern facilities of the hotel received positive feedback, enhancing the overall experience with neat and tidy premises.
For a comprehensive gastronomic adventure, Puerto Mercado Hotel, paired with its surrounding culinary landscape, offers both comfort and variety, ensuring guests have an array of dining options at their fingertips.
Rooms
The guest reviews of Puerto Mercado Hotel present a mixed yet insightful overview of the hotel rooms. Cleanliness is a consistent positive aspect with many reviews praising the rooms for being clean, tidy and well-maintained. Several guests also appreciated the comfort of the beds and found the rooms to be functional, modern and equipped with basic amenities despite some missing elements like coffee makers and hairdryers.
Room size appears to be a recurring issue. A significant number of guests mentioned that the rooms and bathrooms are often extremely small, making it challenging to move around, especially with luggage. Some rooms were described as cozy but cramped, suitable only for short stays or solo travelers. The inconsistency in room sizes is notable; while some guests found their rooms spacious and comfortable, others had to request changes due to tight spaces.
Noise is another notable concern with multiple guests commenting on the lack of soundproofing, both from street noise and internal hallways or neighboring rooms. The placement of windows facing corridors or air conditioning units further amplifies the issue, detracting from the overall experience.
The hotel facilities received mixed feedback. There were mentions of beautiful, modern rooms following recent renovations. However, other guests found outdated decor, malfunctioning fixtures and a lack of maintenance concerning. The air conditioning units and showers were specifically pointed out for being troublesome or noisy.
Some additional amenities such as WiFi received varied reviews with some guests reporting weak connections. The hotel's location also drew criticism due to safety concerns, particularly at night.
Overall, Puerto Mercado Hotel offers clean and comfortable accommodations, albeit with significant variability in room size and noise levels. It is recommended for those looking for basic yet functional lodging and it may suit travelers who plan short stays or do not mind the compact living quarters.
Beds
When it comes to the sleeping experience at Puerto Mercado Hotel, guests consistently highlight the comfort and quality of the beds. Reviews frequently mention how large, soft and supportive the beds are with many describing the sleep quality as excellent. The mattresses are often praised for being impeccably clean and providing a restful sleep, while fluffy pillows and quality bedding add to the overall comfort, making the beds inviting and cozy.
Not only are the beds comfortable, but the rooms also offer a pleasant and clean environment, adding to the overall sense of comfort. Guests appreciate the spacious and well-insulated rooms, which help to minimize noise and create a serene atmosphere for a good night's sleep. Many were pleased with the new bed linens and the hotel's meticulous cleanliness standards, ensuring a pristine and comfortable stay.
While there were a few mentions of worn-out mattresses and occasional noise disturbances, the overwhelming consensus was that the beds at Puerto Mercado Hotel provide a top-notch sleeping experience with guests frequently commenting on the excellent quality of both the beds and the accompanying bedding. For those prioritizing a comfortable bed during their travels, this hotel seems to deliver a consistently satisfying experience.
Cleanliness
Puerto Mercado Hotel stands out for its high standards of cleanliness, as confirmed by numerous guest reviews. Visitors frequently describe the hotel as very clean with impeccable hygiene and well-sanitized rooms. The accommodations are generally well-organized and comfortable with clean facilities and rooms that are spacious and feature modern amenities. Bathrooms are noted to be clean, although there are occasional mentions of them being slightly dated or needing a bit more attention.
The cleaning staff is often praised for their efficiency and diligence. Rooms are usually cleaned daily, contributing to the overall positive impression of cleanliness. Guests also appreciate the attentiveness and friendliness of the hotel staff, which adds to their pleasant experience.
Despite these consistent positive remarks, there are occasional criticisms. Some guests noted issues with cleaning not being performed daily or as meticulously as expected. A few mentioned cleanliness issues in specific areas like the carpet or common areas near the reception. There were also isolated complaints about room cleanliness being inconsistent and some maintenance issues like old carpets or poor ventilation.
In summary, while the Puerto Mercado Hotel is predominantly praised for its cleanliness and tidy accommodations, guests do occasionally encounter minor issues that detract from the overall experience. Nevertheless, the attentive staff and general upkeep make it a reliable choice for travelers prioritizing a clean and comfortable stay.
Staff
Travelers visiting the Puerto Mercado Hotel can expect to be welcomed with open arms by a team of friendly, kind and attentive staff who go out of their way to provide excellent service. The reception team, particularly Óscar and Francisco, stands out for their professionalism and helpfulness, ensuring guests have all their needs met promptly. Cleanliness is a top priority with the efficient and pleasant cleaning staff maintaining tidy rooms and dining areas.
Guests frequently praise the hotel for its warm hospitality and the exceptional treatment from the employees, who are always ready to help with a smile. The hotel's personnel, from the reception to the dining staff, receive high marks for their polite and caring attitude, providing a welcoming atmosphere throughout the stay. The staff's ability to offer useful information, manage tourists' needs and even arrange taxis and tours enhances the overall experience.
Whether assisting with quarantine procedures or merely offering a delicious breakfast with prompt service, the employees ensure that guests feel well-cared-for. The consistently positive interactions and personalized attention make a significant impact, leaving travelers with lasting impressions of superb hospitality.
Wi-Fi
The Wi-Fi at Puerto Mercado Hotel receives largely positive feedback from guests, making it an attractive option for those needing reliable internet access during their stay. Many guests found the Wi-Fi to be strong, fast and suitable for a variety of tasks, from basic browsing to webinars and video conferences. Aspects such as strong and consistent Wi-Fi, excellent room connectivity and fast internet speed are frequently highlighted. Some guests also mentioned that the Wi-Fi worked well in the lobby and common areas. Despite a few mentions of weak or inconsistent signals in certain rooms, the overall consensus points to a reliable and robust internet experience.
Parking
Puerto Mercado Hotel offers a range of parking options, but they come with limitations and extra costs. Guests noted the parking facilities are off-site with the nearest parking lot being about one block away. While the hotel has an agreement with a nearby garage, it often involves additional charges and the journey to the lot can be cumbersome, involving navigation through narrow one-way streets.
Parking in the area can be challenging due to busy streets and limited spots and there is no provision for on-site or unloading spaces directly at the hotel. On the upside, secure parking is available and guests found that the parking team provided exceptional service despite the logistical constraints. However, some visitors found the cost high and the process inconvenient, sometimes waiting up to an hour to retrieve their vehicles.
Overall, while parking is available and secure, it is not included in the room rate and can be pricey. The location requires a bit of a walk and maneuvering through the city, which might not be ideal for all guests.
Family
Puerto Mercado Hotel stands out as a family-friendly establishment, ensuring a comfortable stay with various accommodations suitable for larger groups. Whether opting for family rooms or spacious suites, the hotel caters well to those traveling with children. The staff receives consistent praise for their helpfulness and attentiveness to family needs, including providing cribs upon request and offering useful family-oriented information.
The hotel maintains a quiet and traditional ambiance, ideal for restful stays. Its amenities are designed with families in mind and many guests recommend it for family vacations. Despite some feedback on the breakfast offering, most guests find Puerto Mercado Hotel an excellent choice for a safe and enjoyable family retreat.
4 Star
Puerto Mercado Hotel receives mixed reviews regarding its four-star rating with some guests feeling the standards are justified, while others believe it falls short. Despite this, the hotel offers strong cost-benefit value, making it commendable and satisfactory for many visitors. Many guests enjoy the breakfast each morning, though some note it lacks variety for a hotel of its category.
The facilities and services are often cited as good, modern and well-maintained. The hotel's modern and elegant design, along with well-appointed and comfortable rooms, contribute to a positive stay. The friendly staff and modern facilities enhance the experience, making it a highly recommended option for some.
However, not all guests agree on the four-star rating with some expecting more luxury and better amenities. Issues like water pressure in the showers and air conditioning have been mentioned as areas needing improvement. While some reviews suggest the quality does not always meet the four-star standard, the hotel's great price and location generally provide high value and satisfactory accommodation.
Business
Puerto Mercado Hotel is well-regarded among business travelers for its suitability for both work and leisure. Guests have consistently noted its perfect blend of amenities that cater to both business workers and tourists alike. The hotel provides a range of business-friendly amenities, including dedicated meeting rooms and a business center, making it convenient for business trips and corporate events.
The facilities, though sometimes described as older, are adequate for business needs, offering fast internet that ensures working while staying is efficient and hassle-free. The business worktable might be on the smaller side, but the overall environment and modern touches seem to balance this out. The hotel's geographical location is another highlight, frequently mentioned for its convenience, aiding both business and travel plans.
Finally with reliable and good WiFi, guests have found it comfortable for their business trips, making Puerto Mercado Hotel a satisfactory choice for business travelers seeking both function and comfort.
Accessible
The Puerto Mercado Hotel has several commendable features regarding accessibility. It is easily accessible on foot and by various means of public transport, including buses and taxis. Guests with mobility difficulties will find the hotel accommodating, as it features wheelchair-accessible rooms and amenities. Furthermore, the hotel is noted to be accessible for elderly guests, supported by an accessible elevator, albeit old. However, some rooms, while accessible, may be smaller in size and there are mixed reviews on the overall accessibility. Additional considerations include the size of the showers, which may be cramped and occasional noise disturbances from above.
Boutique-Style
Nestled in a prime location, Puerto Mercado Hotel offers an appealing boutique experience that guests have praised. The hotel boasts a cozy boutique ambiance, modern amenities and charming decor that create a welcoming atmosphere. Having undergone considerable renovations, it now features a contemporary and spotless environment that significantly enhances the overall stay. The inclusion of actual parking adds convenience for guests, further solidifying the hotel's reputation for providing a great boutique hotel experience.
Luxury
Puerto Mercado Hotel offers a truly first-class experience with its luxurious amenities and accommodations. Guests consistently highlight the high-end facilities and sophisticated decor, remarking on the luxurious bathroom fixtures and impeccable cleanliness throughout the property. The hotel ensures a comfortable stay with its superior services and the quality breakfast options further enhance the overall luxurious feel. A stay at Puerto Mercado Hotel epitomizes sophistication and quality, promising an indulgent and memorable experience.
No, Puerto Mercado Hotel doesn't have any pool.
No, a spa isn't available at Puerto Mercado Hotel.
No, Puerto Mercado Hotel doesn't allow dogs.
Yes, parking facilities are available at Puerto Mercado Hotel.