Punta Trouville Hotel
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Summary of reviewsThe Punta Trouville Hotel in Montevideo receives high marks for its prime location near Pocitos Beach and Punta Carretas. Guests appreciate the safe, peaceful and picturesque neighborhood with ample dining, shopping and public transport options, making it a convenient base for city exploration.
The breakfast service, though not included in all room rates, garners mixed reviews. While many guests enjoy the variety, quality and service provided, others find it lacking in variety and protein options with occasional issues in food quality and additional charges for certain items.
Reviews highlight the spaciousness and comfort of the rooms, appreciated for their amenities like kitchenettes and balconies. However, some note the need for refurbishment due to outdated decor and minor maintenance issues. The rooms, while generally clean and organized, occasionally fall short in areas like old carpets and musty smells.
The staff at Punta Trouville Hotel are frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. This is especially true for the reception, housekeeping and breakfast service teams, though there are a few mentions of less accommodating night receptionists.
Wi-Fi connectivity in the hotel is inconsistent with some guests enjoying strong signals and others experiencing poor speeds and frequent disconnections, particularly in the rooms.
The hotel’s proximity to Pocitos Beach is a significant advantage with guests enjoying easy access to the scenic promenade and waterfront. This location, combined with family-friendly amenities and positive staff interactions, makes it ideal for families.
Comfortable beds are another plus, though some guests find the double beds, often consisting of two single mattresses, less ideal. Mattress and pillow quality also receive mixed feedback with some guests noting discomfort.
For business travelers, the large rooms with functional amenities like universal power connectors and spacious tables make it a solid choice. However, the mixed reviews on Wi-Fi performance could be a concern for those needing reliable internet access.
Overall, the Punta Trouville Hotel offers a comfortable stay with standout staff service and an unbeatable location, though improvements in breakfast variety, room updates and Wi-Fi consistency could enhance the guest experience.
Categories
The breakfast service, though not included in all room rates, garners mixed reviews. While many guests enjoy the variety, quality and service provided, others find it lacking in variety and protein options with occasional issues in food quality and additional charges for certain items.
Reviews highlight the spaciousness and comfort of the rooms, appreciated for their amenities like kitchenettes and balconies. However, some note the need for refurbishment due to outdated decor and minor maintenance issues. The rooms, while generally clean and organized, occasionally fall short in areas like old carpets and musty smells.
The staff at Punta Trouville Hotel are frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. This is especially true for the reception, housekeeping and breakfast service teams, though there are a few mentions of less accommodating night receptionists.
Wi-Fi connectivity in the hotel is inconsistent with some guests enjoying strong signals and others experiencing poor speeds and frequent disconnections, particularly in the rooms.
The hotel’s proximity to Pocitos Beach is a significant advantage with guests enjoying easy access to the scenic promenade and waterfront. This location, combined with family-friendly amenities and positive staff interactions, makes it ideal for families.
Comfortable beds are another plus, though some guests find the double beds, often consisting of two single mattresses, less ideal. Mattress and pillow quality also receive mixed feedback with some guests noting discomfort.
For business travelers, the large rooms with functional amenities like universal power connectors and spacious tables make it a solid choice. However, the mixed reviews on Wi-Fi performance could be a concern for those needing reliable internet access.
Overall, the Punta Trouville Hotel offers a comfortable stay with standout staff service and an unbeatable location, though improvements in breakfast variety, room updates and Wi-Fi consistency could enhance the guest experience.
Boutique-style Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Guest Reviews
The Punta Trouville Hotel boasts an exceptional location in Montevideo, frequently praised for its strategic positioning near the bustling Pocitos Beach and Punta Carretas. Guests appreciate the proximity to the beach, scenic promenade and numerous dining and shopping options. The hotel's neighborhood is described as peaceful, safe and tree-lined, creating a pleasant environment for leisurely walks. With accessibility to public transport and key tourist spots, including the Rambla, guests find it highly convenient for exploring the city. The area is well-serviced with shops, restaurants and bars, enhancing the overall stay experience. This prime location guarantees a seamless blend of relaxation and urban exploration.
Punta Trouville Hotel offers a breakfast experience that elicits mixed reviews from its guests. The breakfast is not included in all room rates and typically costs an additional fee. Many visitors appreciate the good quality and variety of the breakfast offerings, describing it as delicious, plentiful and satisfying with an acceptable selection of fruits, cereals, breads, yogurt and coffee. The croissants, in particular, receive praise for being delicious.
The hotel’s breakfast service is often highlighted with staff receiving commendations for their kindness and attentiveness. The breakfast area's ambiance is also noted positively, making for a pleasant start to the day. Guests who found the breakfast to their liking appreciated the inclusion of various options, bespoke requests like lactose-free milk and noted that the breakfast met pandemic safety standards well.
On the other hand, some guests found the breakfast to be basic, repetitive and lacking in variety, particularly in protein options. Complaints point to limited and repetitive choices, occasional issues with food quality such as stale bread or spoiled fruit and an overall simplicity that did not meet the expectations of a more extensive buffet. There are also mentions of long waits during service and an additional charge per egg, which some found excessive. A few reviews specifically called out poor quality and insufficient variety, delivering a disappointing experience for those expecting more.
In summary, while Punta Trouville Hotel’s breakfast receives positive feedback for its quality and helpful service, a greater variety and more protein options would likely enhance the overall guest satisfaction.
The reviews for Punta Trouville Hotel largely highlight the spaciousness and comfort of its rooms, which are frequently described as large, clean and well-equipped with amenities like kitchenettes, microwaves and mini-fridges. Many rooms feature comfortable beds, good lighting, balconies and even a full kitchen in some instances. Cleanliness and organization are noted positively, though there are several comments about the rooms being outdated and in need of refurbishment. Maintenance issues such as worn-out furniture, old carpets and small, outdated bathrooms are mentioned repeatedly. Some reviewers experienced problems with cleanliness and a musty smell and inconveniences with room facilities like slow elevators, demagnetizing locks and inadequate room service. Despite these drawbacks, the overall sentiment suggests that the rooms are generally comfortable and practical, especially for longer stays. Positive aspects such as the great location and friendly staff were also frequently appreciated by guests.
Punta Trouville Hotel receives praise for its comfortable beds with numerous reviews highlighting the beds' comfort and suitability for a good night's rest. Guests particularly appreciate the spaciousness and cleanliness of the beddings. However, some recurring issues detract from the overall experience. Many mention that the double beds are often two single beds joined together, which can result in discomfort due to the separation of mattresses. This setup is not ideal for those seeking a continuous sleeping surface.
The quality of the mattresses varies with some guests finding them soft and cozy, while others note that the mattresses are spring-based and not particularly comfortable, sometimes even causing noticeable discomfort. Pillows also receive mixed reviews; some guests find them uncomfortable and too high, affecting sleep quality. The bedding and pillowcases are described as old and low quality by a few reviewers. Additionally, there were remarks about the lack of quality quilts and the appearance of the bedding not being particularly presentable.
Overall, while the beds at Punta Trouville Hotel are frequently described as comfortable and clean, there are notable inconsistencies in the bed configurations and quality of bedding that could impact the experience for some guests.
Punta Trouville Hotel has received a mix of feedback regarding its cleanliness from guests. Many reviews highlighted the hotel's cleanliness positively, describing it as clean, very clean and spotless. Guests have appreciated the organized state of the hotel, noting that rooms and towels are regularly replenished and maintained. In particular, the daily cleaning services and the room cleaning during guest turnover are well-regarded with some guests mentioning the cleanliness as impeccable and very thorough.
However, there are several areas where cleanliness seems to fall short. Some reviews pointed out issues such as dirty curtains, dusty exhaust hoods, old and dirty rooms and carpets with stains and bad smells. A significant number of guests expressed dissatisfaction with the general state of the rooms, citing problems like humidity, unpainted details, poor bathroom hygiene and outdated facilities. There were also mentions of insufficient cleaning staff, leading to rooms not being cleaned during the stay and basic cleanliness issues being overlooked.
Overall, while many aspects of the Punta Trouville Hotel's cleanliness are commendable, there are noticeable inconsistencies that need to be addressed to ensure a more uniformly clean and pleasant stay for all guests.
The reviews for Punta Trouville Hotel overwhelmingly highlight the courteous and friendly demeanor of its staff. Guests frequently note the super attentive employees, who are described as very kind, helpful and accommodating. The staff's excellent treatment and good customer service are repeatedly praised with many visitors feeling welcomed and well-cared-for during their stay. The reception staff stand out for their kindness, courtesy and multilingual abilities, making check-ins and inquiries smooth and efficient. Housekeepers and dining staff also receive commendation for their friendliness and helpfulness. However, there are a few mentions of grumpy and unhelpful staff, particularly noted among night receptionists. Overall, the hotel's staff are seen as a major asset, contributing significantly to a positive guest experience, despite occasional lapses in service quality among some members.
Punta Trouville Hotel offers Wi-Fi in the rooms, but guests have experienced mixed results regarding its performance. Some reviews highlighted that the Wi-Fi signal is strong and the connection is fast, making internet access convenient and reliable. However, many guests have found the Wi-Fi connectivity to be inconsistent with issues such as weak signals, poor speeds and frequent disconnections. Particularly in the rooms, the Wi-Fi often does not work well, leading to slow, unstable or completely absent connections. While some areas of the hotel might benefit from a strong and reliable Wi-Fi signal, overall, there is a clear need for improvement in the network to ensure a consistent and satisfactory internet experience for all guests.
Punta Trouville Hotel boasts an excellent location for beach enthusiasts, being just a short walk from Pocitos Beach and the nearby Punta Carretas. The hotel is strategically situated close to the well-maintained coastal promenade, offering a delightful environment for guests to enjoy. Its prime location not only provides easy access to the beach but also to shopping areas and various attractions. With the beach just a block away, guests can effortlessly enjoy the scenic Rambla waterfront and take leisurely strolls along the extensive promenade. The hotel's vicinity to Pocitos Beach makes it a perfect choice for those looking to relax by the sea while staying connected to key urban amenities.
Punta Trouville Hotel stands out as an excellent choice for families. Guests often describe the staff as friendly and welcoming, likening the atmosphere to that of a caring family. This hotel caters well to those with young children, providing essential amenities like baby cribs and baths. Families find the rooms accommodating and suitable for their needs. The convenience of booking last-minute tours further adds to the ease of staying here. While there have been occasional disturbances from child activity, overall, the hotel remains a favorable option for a family-friendly stay.
Punta Trouville Hotel comes highly recommended for business travelers, thanks to a blend of facilities and services tailored for professional needs. The establishment provides large rooms equipped with spacious tables, making it convenient for working with a computer or enjoying meals. Universal power connectors in the bathrooms and several outlets scattered around the room add to the functional appeal. The hotel frequently hosts business clientele and its overall setup is well-suited for business meetings and work-related stays.
However, potential guests should note that the internet quality has received mixed reviews. While the spacious rooms and functionality make it an ideal choice for business trips, slow Wi-Fi speeds could complicate work-related activities. Despite this drawback, many travelers still find it a good value for business travel, appreciating the hotel’s suitability for both work and study.
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Location
Breakfast
The hotel’s breakfast service is often highlighted with staff receiving commendations for their kindness and attentiveness. The breakfast area's ambiance is also noted positively, making for a pleasant start to the day. Guests who found the breakfast to their liking appreciated the inclusion of various options, bespoke requests like lactose-free milk and noted that the breakfast met pandemic safety standards well.
On the other hand, some guests found the breakfast to be basic, repetitive and lacking in variety, particularly in protein options. Complaints point to limited and repetitive choices, occasional issues with food quality such as stale bread or spoiled fruit and an overall simplicity that did not meet the expectations of a more extensive buffet. There are also mentions of long waits during service and an additional charge per egg, which some found excessive. A few reviews specifically called out poor quality and insufficient variety, delivering a disappointing experience for those expecting more.
In summary, while Punta Trouville Hotel’s breakfast receives positive feedback for its quality and helpful service, a greater variety and more protein options would likely enhance the overall guest satisfaction.
Rooms
Beds
The quality of the mattresses varies with some guests finding them soft and cozy, while others note that the mattresses are spring-based and not particularly comfortable, sometimes even causing noticeable discomfort. Pillows also receive mixed reviews; some guests find them uncomfortable and too high, affecting sleep quality. The bedding and pillowcases are described as old and low quality by a few reviewers. Additionally, there were remarks about the lack of quality quilts and the appearance of the bedding not being particularly presentable.
Overall, while the beds at Punta Trouville Hotel are frequently described as comfortable and clean, there are notable inconsistencies in the bed configurations and quality of bedding that could impact the experience for some guests.
Cleanliness
However, there are several areas where cleanliness seems to fall short. Some reviews pointed out issues such as dirty curtains, dusty exhaust hoods, old and dirty rooms and carpets with stains and bad smells. A significant number of guests expressed dissatisfaction with the general state of the rooms, citing problems like humidity, unpainted details, poor bathroom hygiene and outdated facilities. There were also mentions of insufficient cleaning staff, leading to rooms not being cleaned during the stay and basic cleanliness issues being overlooked.
Overall, while many aspects of the Punta Trouville Hotel's cleanliness are commendable, there are noticeable inconsistencies that need to be addressed to ensure a more uniformly clean and pleasant stay for all guests.
Staff
Wi-Fi
Beach
Family
Business
However, potential guests should note that the internet quality has received mixed reviews. While the spacious rooms and functionality make it an ideal choice for business trips, slow Wi-Fi speeds could complicate work-related activities. Despite this drawback, many travelers still find it a good value for business travel, appreciating the hotel’s suitability for both work and study.
No, Punta Trouville Hotel doesn't have any pool.
No, a spa isn't available at Punta Trouville Hotel.
No, Punta Trouville Hotel doesn't allow dogs.
No, parking facilities aren't available at Punta Trouville Hotel.
No, Punta Trouville Hotel doesn't have a gym.
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