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Summary of reviewsSur Hotel in Montevideo receives considerable praise for its prime location, offering guests easy access to the city’s historic, cultural, and commercial hubs. Situated conveniently near the iconic Rambla and central avenues, visitors find it an ideal base for exploring local attractions, restaurants, and markets. Guests commend the hotel's tranquility and modern amenities, enhancing the overall experience with friendly staff and efficient service that fosters a relaxing environment after a day of sightseeing.
The breakfast service, though optional and for an additional fee, is satisfactory and convenient, with quality offerings delivered directly to rooms. Guests appreciate this personalized service despite preferring breakfast to be included in the daily rate.
Rooms at Sur Hotel are generally well-received for their cleanliness, modern decor, and comfort. Visitors enjoy freshly renovated spaces with stylish furnishings and well-maintained bathrooms. While there are minor criticisms regarding room scent and spatial arrangements, particularly for larger groups, the majority praise the quiet, cozy atmosphere supported by the attentive staff and comfortable bedding.
Cleanliness is a standout feature, with guests consistently impressed by the spotless condition of rooms and common areas. The hotel's modern aesthetic and commitment to hygiene create a welcoming atmosphere, further enhanced by regular linen changes and attentive maintenance.
The staff at Sur Hotel are repeatedly highlighted for their exceptional service, marked by friendliness and professionalism. Guests feel at home due to their accommodating nature, efficient check-ins, and personalized attention. This commitment leaves a lasting impression, encouraging many to revisit.
Overall, Sur Hotel provides a delightful and comfortable stay, with guests largely satisfied by the restful beds despite minor comfort variability in some. Its excellent value for money, strategic location, and exemplary staff make it a highly recommended choice for visitors to Montevideo. Show more
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Small Hotel
The Sur Hotel, situated in a historic building, provides a cozy and intimate setting. Its central location allows guests to easily explore the city's cultural attractions.
3-Star Hotel
This hotel is centrally located. It provides easy access to explore the city.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
MATRIMONIALES CON HIDROMASAJE - sin niños. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep: TRIPLE - Cama matrimonial y 1 cama de soltero
Please suggest which room type a family with two children should choose and where the children will sleep: CUADRUPLE - Cama matrimonial y 2 camas cuchetas o nido
Please suggest which room type a family with three children should choose and where the children will sleep: SEXTUPLE - cama matrimonial y 4 camas cuchetas o nido
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: MATRIMONIAL - cama matrimonial - NO CUNA - sin costo extra
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: TRIPLE - NO CUNA - sin costo extra
Deluxe Room with Hot TubAn air-conditioned room with a large flat-screen TV, accessible through stairs and double hot tub.
This room cannot accommodate children due to security reasons.
CHECK IN 15 HS.
Superior Double RoomThe room features a flat-screen TV and a private bathroom.
Triple RoomFeatures a double bed and a single bed, flat-screen TV, air conditioning and private bathroom with hair dryer.
Superior Quadruple RoomAn air-conditioned room with a flat-screen TV and private bathroom, accessible through stairs. It features a double bed and 2 bunk beds.
Family Room (6 Adults)The room features a spacious private balcony with street views.
Deluxe Double Room with BathThis double room features air conditioning, cable TV and individual hot tub.
This room cannot accommodate children due to security reasons.
Check in 15:00 hs.
Guest Reviews
8.5
Very Good
Location
Sur Hotel in Montevideo is consistently praised for its prime location, placing guests at the heart of the city’s historic and cultural centers. Tucked away in the old area, it offers easy access to a plethora of tourist attractions, restaurants, markets, and vibrant shopping areas. Proximity to the city's iconic Rambla and the main avenue make it an ideal base for exploring the local sights. Beyond the enviable location, the hotel is appreciated for its cleanliness, tranquility, and modern amenities. Guests highlight the friendly staff and efficient service which contribute to a pleasant stay. The hotel provides a comfortable and quiet environment, perfect for relaxation after a day of sightseeing. Despite the absence of breakfast, the excellent value for money, coupled with the hotel’s tidy facilities and strategic positioning, make it a highly recommendable choice for those visiting Montevideo.
Breakfast
Sur Hotel offers a breakfast experience that is straightforward yet satisfying, with many guests finding it well-served and well-prepared. While the breakfast is not included in the standard room rate, it is available for an additional fee, and some visitors appreciate the reasonable pricing. For those who opt for this service, breakfast can be delivered to the room, adding a touch of convenience and comfort.
The hotel does not feature a breakfast buffet; instead, it provides a more personalized option where breakfast can be requested at a small bar area located at the back. Though simple, this setup has received positive feedback for its quality.
However, some guests have noted that breakfast was not automatically included, expressing a preference for it to be part of the daily rate. There were instances where potential guests expected breakfast to be part of the reservation package based on initial information, only to discover upon arrival that it was optional.
Overall, while Sur Hotel's breakfast offerings are modest, they seem to cater well to those who choose to have them, ensuring a satisfactory start to the day.
Rooms
Sur Hotel offers guests an overall pleasant experience when it comes to the comfort and cleanliness of its rooms. Many visitors appreciate the freshly renovated spaces which come equipped with modern furnishings and abundant hot water in the aesthetically pleasing bathrooms. A consistent mention of clean and organized rooms make it ideal for a comfortable stay.
While some guests have pointed out minor issues like a musty smell or the need for improved bathroom aesthetics, the majority find the rooms to be quiet, spacious, and cozy. The decor is notably stylish, and the atmosphere is complemented by friendly and attentive staff. The hotel enjoys a strategic location, making it convenient for city exploration.
For families, the accommodation seems well-suited, as rooms are spacious enough to fit larger groups, though some feel the superior triple room could be more generous with space. Despite these small criticisms, the comfortable bedding and peaceful environment ensure a restful experience for most guests.
Beds
Guests at Sur Hotel generally appreciate the comfort of the beds, frequently highlighting the excellent quality of the mattresses and bedding. Many visitors find the beds and pillows to be super comfortable, providing a restful experience. On the whole, the beds are described as comfortable, with some reviewers emphasizing cleanliness of bed and bath linens. However, there are a few mixed opinions, with some noting that the comfort level varies—some beds being hard or the mattress creating a hole when lying down. Despite these occasional critiques, the overall consensus leans towards a comfortable sleeping experience, with added conveniences such as a microwave and hot water available for quick meals.
Cleanliness
Sur Hotel consistently impresses guests with its exceptional standards of cleanliness. Reviews frequently highlight the spotless condition of both the rooms and the common areas, emphasizing the impeccable organization and maintenance throughout the hotel. The facility's modern decor and refined appearance complement the dedication to hygiene, offering a welcoming and comfortable atmosphere for visitors. Guests appreciate the attentive and friendly staff who ensure that rooms are not only tidy but also fragrant, with regular changes of towels and bed linens contributing to the overall experience.
The hotel's convenient location and comfortable accommodations further enhance its appeal, drawing praise for matching quality with the pricing. While there is occasional mention of a minor smell of confinement or dampness, the overwhelming focus remains on the positive aspects of Sur Hotel's cleanliness. Highly rated by travelers, it stands out as a recommended choice for those who prioritize a clean and cozy stay during their travels.
Staff
Nestled in a welcoming corner, Sur Hotel stands out primarily due to the exemplary service provided by its staff. Guests consistently highlight the hotel employees for their unwavering friendliness, attentiveness, and professionalism. The accommodating nature of the team is repeatedly praised, as they go above and beyond to ensure guests feel at home. From facilitating smooth check-ins to handling room adjustments with grace, the staff demonstrates a remarkable level of dedication.
Their genuine warmth is echoed in numerous reviews, showcasing a team that is both impeccably efficient and seriously focused on offering the best possible guest experience. Whether it’s providing useful local tips or waiting late to assist guests in unforeseen circumstances, Sur Hotel's staff never fails to impress. Reception staff are noted for recognizing guests and extending personalized attention, adding a heartfelt touch to the stay.
Visitors appreciate the attentive and available service, remarking on the super helpful employees who accommodate every request. The remarkable hospitality and assistance have left a lasting impression, encouraging many guests to plan return visits. Overall, the staff's friendliness and top-notch service significantly enhance the comfort of stays at Sur Hotel, creating an experience that is both memorable and exceptional.
No, Sur Hotel doesn't have any pool.
No, a spa isn't available at Sur Hotel.
No, Sur Hotel doesn't allow dogs.
No, parking facilities aren't available at Sur Hotel.