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Hotel Casa Bella

Montreal , 264 Rue Sherbrooke Ouest (Show on Map)

6.1

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Casa Bella in Montreal enjoys significant praise for its prime location, which is central to major city landmarks such as Place des Arts, Parc Mont-Royal, McGill University and Old Montreal. Its setting in Quartier des Spectacles adds further value by placing guests near entertainment venues and cultural attractions and the availability of free parking in downtown Montreal is a considerable advantage. The nearby amenities, from restaurants and cafes to gyms and supermarkets, enhance convenience for guests, ensuring everything is within walking distance.

The hotel staff is another highlight, receiving high marks for their friendliness and attentiveness. The owner is particularly praised for multilingual capabilities and exceptional service, contributing to a welcoming atmosphere. While the daytime staff generally receive positive feedback for their professionalism, some guests noted less favorable experiences with nighttime staff.

The rooms at Hotel Casa Bella elicit mixed reactions. Guests appreciate the spaciousness and comfort of certain rooms, noting functional amenities like mini-fridges, microwaves and TVs and many found the beds to be comfortable. However, there are significant concerns about room size, outdated furniture, cleanliness issues and noise. Complaints about cleanliness are frequent with issues like dirty bathrooms, dusty furniture and unpleasant odors commonly reported. These concerns indicate that while some rooms offer a cozy stay, extensive cleaning and updates are necessary.

The hotel's free WiFi service also receives divided opinions. While many guests report satisfactory internet connectivity, others experience spotty or non-functional service, especially at night. This inconsistency in WiFi quality detracts from the overall experience for some visitors.

For those interested in nightlife, the hotel's location is ideal. It is within walking distance of numerous bars, restaurants and the old town, perfect for evening entertainment. However, this proximity to nightlife can result in noise, which may disrupt guests seeking a quieter stay.

In summary, Hotel Casa Bella offers an attractive central location and friendly staff, but mixed reviews about the rooms, cleanliness and WiFi suggest areas for improvement. It remains a convenient option for travelers looking to explore Montreal's vibrant city center and nightlife, though it may fall short for those prioritizing tranquility and modern amenities.
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Cheap Hotel

Offers budget-friendly accommodation in a central location. Provides easy access to downtown attractions and public transport. A practical choice for budget-conscious travelers.

Hotel near Nightlife Spots

Room Types

Queen Room This room features a TV, a small fridge and a work desk.

Double Room with Two Double Beds This room features a TV, a small fridge and a work desk. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).

Queen Room with Two Queen Beds Spacious room features an en suite bathroom.

Economy Room with Shared Bathroom Room includes TV, telephone, desk and sink. A shared bathroom with tub and shower is available.

Twin Room with Shared Bathroom Room includes TV, telephone, desk and sink. A shared bathroom with tub and shower is available.

Economy Half Basement Queen Room Featuring air conditioning, a sofa and heating, this double room includes a private bathroom. This double room features a flat-screen TV. The unit has 1 bed.

Economy Half Basement 2 Queen Bed Room Featuring air conditioning, a sofa and heating, this double room includes a private bathroom. This double room features a flat-screen TV. The unit has 2 beds.

About Hotel Casa Bella

License: 533002

Guest Reviews

6.1

Rated

Location

Hotel Casa Bella in Montreal boasts an exceptional location that guests have repeatedly praised. The hotel is centrally situated, offering close proximity to key city landmarks such as Place des Arts, Parc Mont-Royal, McGill University and Old Montreal. Its position in the heart of downtown makes it particularly accessible with convenient access to various public transportation options, including nearby bus stops and metro stations.

The immediate area around the hotel teems with amenities, including restaurants, cafes, supermarkets and shopping centers. Guests appreciate the nearby 24-hour establishments and recreational spots, such as gyms and swimming pools. The hotel's location in the Quartier des Spectacles is another highlight, positioning it near popular entertainment venues and cultural attractions.

Adding to its appeal, Hotel Casa Bella offers free parking—an invaluable benefit right in the middle of Montreal. The combination of affordability and a prime location makes this hotel an attractive option for visitors. Whether it's for a short stay or an extended visit, the hotel's strategic placement ensures that guests are within walking distance of most of the city's main attractions, museums and historic sites. Overall, the location of Hotel Casa Bella contributes significantly to its value, making it a great choice for travelers seeking an accessible and convenient base in Montreal.

Rooms

Hotel Casa Bella offers a mixed experience for its guests with both positive and negative aspects. Guests frequently praised the spaciousness and cleanliness of certain rooms, particularly noting the comfortable beds and functional amenities such as mini-fridges, microwaves and TVs. Some rooms were described as cozy and bright, adding to the comfortable stay. The central location of the hotel was another high point, making it convenient for exploring the surrounding areas on foot.

However, the reviews also highlighted significant drawbacks. Many guests found the rooms to be exceptionally small and noted that the building showed considerable age. Complaints centered around cleanliness issues such as hair on the sheets and in the bathroom, as well as unpleasant odors in some rooms. The condition of the furniture and equipment was often described as outdated or dilapidated, detracting from the overall experience. Noise and temperature control were also problematic in certain areas with some guests mentioning rooms that were too cold or noisy.

Furthermore, the lack of an elevator posed a challenge for those assigned rooms on the upper floors. Additional inconveniences included small bathrooms with slow drainage and occasional issues with the private bathroom's condition. Some guests felt that the rooms did not match the photos provided online, leading to a sense of disappointment regarding value for money. Despite these challenges, the courteous and friendly staff and the basic functional aspects of the rooms helped offset some of the less favorable aspects.

Beds

Hotel Casa Bella receives mixed reviews regarding the comfort of its beds. Many guests highlight the comfortable and large beds with several describing them as very comfortable or super comfortable. These positive experiences are frequently mentioned alongside compliments about the clean bedding and comfort of the mattress. However, there are notable concerns about the bed quality from other guests. Some describe the beds as being too soft, uneven, sagging or patched with makeshift repairs. Several reviews also mention uncomfortable or poor-quality mattresses with complaints of creaking and discomfort. Additionally, issues with bed cleanliness, such as dirty sheets and bed linen from previous guests, were highlighted by some visitors. Despite these drawbacks, a considerable number of guests did find the beds comfy, contributing to a mixed overall assessment.

Cleanliness

Hotel Casa Bella receives mixed feedback regarding its cleanliness. While a few guests found their rooms clean and comfortable and some mentioned clean sheets and private bathrooms, the majority of reviews suggest significant issues with hygiene and overall maintenance. Common complaints include dirty bathrooms, dusty carpets and furniture, rooms emitting unpleasant odors and even bloodstains and insects found under mattresses. Many guests felt that the common areas and hallways were particularly unclean, often mentioning dust, garbage and unpleasant smells lingering throughout the hotel. Although one or two visitors noted that the cleanliness appeared acceptable at first glance, deeper inspection often revealed dust, hair and other signs of inadequate cleaning. The recurring sentiment is that while the hotel could potentially offer basic accommodation for budget travelers, extensive cleaning and renovation are necessary to meet acceptable standards.

Staff

At Hotel Casa Bella, the staff generally leaves a remarkable impression on guests, showcasing a welcoming and accommodating demeanor. The majority of reviews highlight the friendliness and helpful nature of the staff members, often described as attentive, kind and polite. Many guests appreciate the ease of checking in and out, as well as the solid assistance and service provided during their stay.

Specifically, the owner receives high marks for being fluent in multiple languages (Chinese, French and English) and delivering attentive service. Several guests commend the reception desk for effectively directing and assisting them. The daytime staff, in particular, are often noted for their professionalism and willingness to help, enhancing the overall guest experience.

However, feedback on the nighttime staff varies significantly. While some guests found them exceptionally rude and unprofessional, the daytime interactions tend to be significantly more positive with staff described as nice and helpful, consistently providing service with a smile.

Despite these mixed experiences, the prevalent sentiment is that the staff at Hotel Casa Bella contribute positively to the welcoming atmosphere with numerous mentions of their kindness, attentiveness and overall friendly nature.

Wi-Fi

Hotel Casa Bella guests have mixed feelings about the hotel's WiFi service. Many guests noted that their rooms had WiFi and described the connection as fine, good or even great. However, there were several mentions of issues with internet connectivity. Some guests reported that the internet was spotty at night, while others experienced a complete lack of service from midnight until late in the morning. Additionally, some feedback pointed out that the WiFi connection was weak or terrible, leading to significant disappointment. Despite these challenges, there was a notable number of positive remarks about the WiFi availability in the rooms.

Nightlife

Hotel Casa Bella is ideally situated for those eager to explore the vibrant nightlife scene. Located conveniently close to numerous bars and restaurants, it offers a prime spot for evening entertainment. Just a short walk of less than 20 minutes brings guests to the old town, where they can pass by many landmarks, exceptional dining options, cafes and shopping centers along the way.

Parking is a breeze with both hotel spots and free street parking available, which is an added bonus for visitors. The staff is notably friendly, even allowing early parking and bag holding before check-in. However, it's worth noting that the hotel can get quite noisy, especially from the street and late-night partygoers. Some areas inside also have a lingering smell of cigarettes, which might not be ideal for those wanting a quieter or smoke-free stay.

Overall, Hotel Casa Bella is a fitting choice for travelers looking to immerse themselves in the local nightlife, though it might be less suitable for those seeking tranquility.

No, Hotel Casa Bella doesn't have any pool.

No, a spa isn't available at Hotel Casa Bella.

No, Hotel Casa Bella doesn't allow dogs.

No, parking facilities aren't available at Hotel Casa Bella.

No, Hotel Casa Bella doesn't have a gym.

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