The gym facilities at Chateau Big Bear Boutique Hotel offer a mixed experience for guests. While some guests appreciated the presence of a fitness room and found it enjoyable, others pointed out that not all exercise equipment was operational, suggesting that some repairs may be needed. Despite this, the gym is considered nice and its size is described as small. The fitness room is complemented by additional amenities such as a game room with a pool table, providing a variety of recreational options. However, practical aspects like the lack of windows and possibly no air conditioning were noticed, though these details did not deter all from appreciating the gym. Overall, the fitness and game rooms add a nice touch to the hotel's offerings.
Nestled in the heart of Big Bear Lake, the Holiday Inn Resort The Lodge at Big Bear Lake by IHG, boasts an enviable location that consistently impresses guests. The hotel is conveniently situated near Big Bear Lake Village, allowing visitors easy access to shops, restaurants and boutiques. Proximity to the main boulevard, nightlife options, essential amenities, mountains and the lake makes it ideal for exploring the local offerings without extensive travel. The surrounding area is described as beautiful and incredibly convenient, further enhancing the hotel's appeal.
Guests have varied experiences with breakfast at the hotel. While some praise the quality of the food and the attentive, friendly staff, others are disappointed by the additional cost for breakfast and operational inconsistencies, such as unexpected restaurant closures and long wait times. Specific complaints include the lack of coffee and incomplete breakfast servings, indicating a need for service improvement despite the generally positive dining experiences.
The rooms receive mixed reviews. Many guests appreciate their cleanliness, comfort and spaciousness and commend the friendly and attentive staff. However, common complaints include outdated decor, bad smells, ant infestations and issues with room functionality like clogged drains and broken furniture. The thin walls leading to noise disturbances and a lack of daily housekeeping due to understaffing are noted areas for improvement.
Cleanliness is a strong point for the hotel with numerous guests highlighting the pristine condition of the rooms and common areas. Despite the property being slightly outdated, it is well-maintained, contributing to a positive, comfortable stay.
Staff interactions at the hotel offer a mix of experiences. Many guests describe the staff as friendly, accommodating and professional, particularly praising the morning staff and receptionists. However, some guests report encounters with rude, disrespectful and unhelpful front desk staff, suggesting inconsistency in customer service.
The pool area is well-received with guests appreciating its nice appearance, perfect temperature and cleanliness. The outdoor hot tub also garners compliments, though there are occasional mentions of cleanliness issues and pool closures.
Lastly, the comfort of the beds receives mixed feedback. While many guests find the beds comfortable with clean linens and fluffy pillows, others describe the beds as uncomfortable and outdated with flattened pillows. Despite these inconsistencies, some guests report a restful night's sleep.
Overall, the Holiday Inn Resort The Lodge at Big Bear Lake by IHG, stands out for its prime location and dedication to cleanliness, making it a reliable choice for travelers, though it has areas needing improvement in breakfast service, room updates and staff consistency.
La Quinta Inn & Suites by Wyndham Yucaipa receives high praise for its strategic location, exceptional cleanliness, well-maintained rooms, and attentive staff, creating an inviting environment for travelers. The hotel is conveniently situated near the 10-freeway, providing easy access to surrounding attractions like Palm Springs, scenic trails, and mountain areas, while remaining close to venues and family gatherings in San Bernardino. Its quiet locale offers a restful retreat despite proximity to the highway. Guests commend the hotel's clean and modern decor, supported by friendly service, notably from staff member Maria at the front desk.
The breakfast service is another standout feature, offering a diverse selection that includes hot items and fresh waffles, ensuring guests enjoy a robust start to their day. Despite occasional restocking issues, the breakfast earns accolades for its flavors and variety. Rooms are consistently praised for being clean, modern, and comfortable, with efficient air conditioning, ensuring refreshing stays during warmer periods. While some minor deficiencies are noted, such as the absence of certain amenities, the overall ambiance and comfortable beds contribute to a restful night's sleep.
The hotel's dedication to cleanliness is evident throughout, with super-clean rooms and well-maintained communal areas adding to the tranquil atmosphere. Warm and hospitality-driven staff, including Yvonne and Marie, enhance the guest experience, supporting efficient reservation management and last-minute requests. Their attentive service during breakfast further complements the comfortable accommodations, solidifying La Quinta Inn & Suites by Wyndham Yucaipa as a top choice for travelers who seek convenience, modern comfort, and exceptional service.
Holiday Inn Express Hotel & Suites Banning by IHG, consistently garners positive feedback across various aspects of the guest experience. Situated just off I-10, the hotel provides quiet, convenient accommodations with easy access to major highways, popular attractions and entertainment options like the Desert Hills Premium Outlets and the Morongo Casino. Its central location is ideal for road trippers and those traveling between LA and the Grand Canyon or enjoying a journey along Route 66.
The complimentary breakfast is a standout feature with guests praising its variety, quality and presentation. The breakfast area is well-appointed and the morning atmosphere is pleasant, further enhanced by the attentive service of the staff. Minor critiques about limited options and occasional shortages do not detract significantly from the overall positive sentiment.
The hotel rooms are highly regarded for their comfort and cleanliness. Spacious and well-maintained, they feature comfortable beds and modern decor, thanks to recent renovations. Guests appreciate the quiet environment, which ensures a restful stay. Early check-ins and readiness of rooms upon arrival are additional conveniences that guests value.
Cleanliness is another area where the hotel excels. Both rooms and common areas are noted for their pristine condition. The friendly and helpful staff, from housekeepers to front desk personnel, contribute to a pleasant atmosphere and further elevate the guest experience despite occasional lapses in cleanliness or availability.
The staff at Holiday Inn Express Hotel & Suites Banning receive widespread acclaim for their kindness, efficiency and willingness to assist. Figures such as Deanna and Lola at the front desk are particularly highlighted for their exceptional service and hospitality, making guests feel like part of the family.
Lastly, the beds are frequently praised for their comfort, significantly contributing to a restful stay. While minor preferences regarding pillows and mattress firmness are noted, the overall consensus is overwhelmingly positive.
Overall, Holiday Inn Express Hotel & Suites Banning by IHG, ensures a pleasant and comfortable stay with its superb location, excellent breakfast offerings, clean and spacious rooms and exceptional staff service.
The Holiday Inn Express & Suites Beaumont - Oak Valley by IHG receives commendations from travelers for its strategic location, excellent amenities, and attentive service. Situated conveniently off the I-10 freeway, it provides easy access to Palm Springs, nearby shopping destinations, and dining options, while maintaining a tranquil atmosphere away from highway noise. Guests appreciate the hotel's proximity to a golf course and other amenities, making it an ideal stopover for both leisure and business travelers.
The breakfast service stands out with its wide variety of delicious, complimentary offerings, including hot items and beloved signature cinnamon rolls. The dining area is well-organized and clean, contributing to a satisfying start to the day.
Guest rooms are lauded for their cleanliness, spaciousness, and modern design, offering comfort and convenience with amenities such as large TVs, coffee makers, and microwaves. Although a few guests mention minor issues with the beds, most praise their comfort and quality sleep experience.
The hotel excels in maintaining a high standard of cleanliness throughout its premises, creating a welcoming environment. The staff consistently receive high marks for their friendly and attentive service, enhancing the overall guest experience.
Additional amenities such as the pool area and ample parking further enrich the stay. While the pool's closing time and seasonal availability could be improved, its cleanliness and relaxing atmosphere are appreciated. Parking is convenient and secure, although larger vehicles might find the spaces a bit tight.
Hampton Inn & Suites Banning/Beaumont is a highly regarded hotel known for its strategic and convenient location, offering easy access to major highways and nearby attractions like Joshua Tree National Park and the Desert Hills Premium Outlets. Guests appreciate its proximity to shopping and dining options, along with a tranquil and clean environment that ensures a restful stay.
The hotel's breakfast is a notable highlight, frequently praised for its variety, freshness, and taste. Guests enjoy both hot and cold options, with consistent quality and a well-maintained breakfast area, often surpassing typical continental offerings. Additional availability of coffee is another appreciated feature.
Rooms at the hotel are spacious, comfortable, and equipped with convenient amenities like fridges and microwaves. The clean and inviting environment, coupled with comfortable beds, provides guests with a pleasant and restful experience. The cleanliness of the hotel extends to common areas, earning positive remarks for tidiness and maintenance.
The staff at Hampton Inn & Suites Banning/Beaumont consistently receives commendations for their friendliness, professionalism, and exceptional customer service. Guests feel welcomed and well-cared for, with efficient check-in and check-out processes enhancing their stay.
The hotel stands out as a family-friendly choice, accommodating travelers of all ages with clean and comfortable facilities. It serves as a convenient base for family activities, and its breakfast offerings, including self-made waffles, are a hit with families. Visitors often find it a comfortable haven for exploring nearby attractions.
Overall, the Hampton Inn & Suites Banning/Beaumont is a favorite among guests, many of whom express a desire to return, citing the outstanding location, welcoming staff, and comfortable accommodations as key reasons for their satisfaction.