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Summary of reviewsSpringHill Suites by Marriott Scranton Montage Mountain is widely praised by guests for its appealing location and excellent amenities, making it a preferred choice for travelers. Positioned close to Montage Mountain Resort, it offers easy access to skiing, a waterpark, restaurants, and shops, all of which are within walking distance. The hotel's stunning mountain views and proximity to key highways further enhance its attractiveness.
Guests commend the hotel's breakfast for its impressive variety and quality, featuring options like scrambled eggs, sausage, and oatmeal, ensuring a delightful start to the day. Although it can be busy during peak times, the staff’s efficiency and friendliness contribute to a positive dining experience.
The spacious and clean rooms are another highlight, offering comfortable, contemporary designs with thoughtful amenities. Many guests find the rooms to be well-suited for relaxation and are impressed by the comfortable beds and soundproofing, ensuring a restful stay.
While cleanliness receives mixed reviews, the majority appreciate the hotel's modern and well-maintained appearance, with many noting the dedication of the friendly and helpful staff. The staff's exceptional service, particularly at the front desk, enhances the welcoming atmosphere and overall guest satisfaction.
The indoor pool and hot tub are popular with families, providing a relaxing environment for unwinding after a day of exploration. Although the pool is noted to be on the smaller side, it remains a valued feature for family enjoyment. The hotel's free and ample parking also adds convenience to guests’ experience.
Families find this hotel particularly accommodating, with spacious rooms and a family-friendly atmosphere making it an excellent choice for those traveling with children. Guests consistently recommend the property for family vacations, whether for skiing or longer stays.
Finally, the hotel’s beds receive high praise for comfort, contributing to a restful night’s sleep and a sense of satisfaction with the accommodations. With its combination of a prime location, welcoming staff, and comfortable amenities, SpringHill Suites by Marriott Scranton Montage Mountain offers a memorable and enjoyable stay for its guests. Show more
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Hotel near Ski Resorts
This hotel is situated near Montage Mountain, offering easy access to skiing and snowboarding. The spacious suites and amenities cater to families and groups looking for a comfortable winter getaway.
Family Friendly Hotel
This hotel provides spacious suites suitable for families. It's located near Montage Mountain, offering easy access to various activities and entertainment options.
Business Hotel
SpringHill Suites generally offer suites with separate living areas and workspaces, suitable for business travelers.
Hotel with Parking
The hotel provides free parking for guests. Its location near Montage Mountain is convenient.
Hotel with Gym
SpringHill Suites by Marriott Scranton Montage Mountain has a fitness center. It offers a space for guests to engage in physical activity.
3-Star Hotel
This hotel features spacious suites with separate living areas and kitchenettes. It includes a complimentary breakfast, free WiFi, an indoor pool, and a fitness center. It is located close to Montage Mountain.
Hotel with Indoor Pool
Provides a modern and comfortable stay with an indoor pool open from 7:00 AM to 9:00 PM. The suites are well-equipped, making it suitable for both short and long stays.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Heated Pool
Room Types
King Suite with Sofa BedThis suite features a king bed, sofa bed, a flat-screen TV, a mini-fridge, a microwave and tea- and coffee-making facilities.
Queen Suite with Sofa BedThis suite features a queen bed, sofa bed, a flat-screen TV, a mini-fridge, a microwave and tea- and coffee-making facilities.
Suite with Two Queen Beds, Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleOffering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath.
Guest Reviews
8.0
Very Good
Location
SpringHill Suites by Marriott Scranton Montage Mountain boasts a highly praised location, making it a compelling choice for travelers. Nestled conveniently near Montage Mountain Resort, guests find it within easy reach of both ski resorts and a waterpark, offering diverse recreational options nearby. The surrounding area is vibrant, featuring numerous restaurants and shops, many of which are within walking distance, providing ample opportunities for dining and shopping without needing to drive.
Guests appreciate the hotel's proximity to major highways, ensuring smooth access and easy travel. For those interested in entertainment, the location is near theaters and a pavilion, as well as being a short stroll from a quiet mall and a ball field. Additionally, it offers scenic views of the mountains, enhancing the overall attractiveness of the stay.
Visitors note the spacious rooms and quiet environment, contributing to a relaxing experience. The presence of Tesla supercharger stations adds practical convenience for travelers with electric vehicles. Overall, this locale comes across as ideal for those seeking a blend of leisure, convenience, and picturesque surroundings.
Breakfast
SpringHill Suites by Marriott Scranton Montage Mountain offers a noteworthy breakfast experience that garners positive remarks from guests. Many reviews highlight the quality and range of options available, describing the meal as good, great, and even excellent. The breakfast is recognized for its plentiful variety, including both hot and cold selections like scrambled eggs, sausage, and a charming oatmeal bar, which adds a delightful touch to the morning meal routine. Despite occasional busyness, the staff's friendliness and efficiency in maintaining well-stocked offerings stand out. The breakfast buffet provides a satisfactory experience with many healthy choices to cater to diverse dietary preferences, leaving guests with a favorable impression of a fresh and tasty breakfast. Some comments point out issues like crowding and the need for better trash management during peak times, yet overall, the breakfast is described as a fantastic inclusion that adds value to a pleasant stay at the hotel.
Rooms
The 'SpringHill Suites by Marriott Scranton Montage Mountain' hotel offers its guests rooms that consistently receive high praise for their spaciousness and cleanliness. Guests are impressed by the large, comfortable rooms that provide ample space for relaxation and maneuvering, highlighting the suitability of these rooms for both solo travelers and families alike. The suites boast a welcoming layout, often featuring separate seating areas and modern amenities, which enhances the overall experience. Furthermore, the rooms have beautiful, contemporary designs with thoughtful details such as large closets and immaculate bathrooms, adding to their allure.
Comfort is a recurring theme, with many reviewers noting the exceptionally comfortable beds and effective soundproofing, ensuring a restful stay. The hotel rooms are not only clean and well-maintained but also offer a good value for money, attracting guests who appreciate high standards of hygiene and functionality. Despite some minor notes on room size varying with the number of guests, the overall sentiment remains overwhelmingly positive.
Additionally, the hotel's prime location near various restaurants adds convenience for guests looking for dining options. The friendly staff further enhances the stay, contributing to a welcoming atmosphere. In summary, this hotel stands out for its impressive room offerings, with spacious, clean, and beautifully appointed accommodations that leave guests highly satisfied.
Beds
SpringHill Suites by Marriott Scranton Montage Mountain receives high praise for its beds, which guests frequently describe as comfortable and cozy. Many reviews highlight the excellent comfort of the mattresses, attributing this to the great night’s sleep. Words like “super comfortable,” “extremely comfy,” and “very comfy” are routinely used, indicating that the hotel consistently meets guests' expectations for a restful experience. The rooms themselves are noted for being clean and spacious, adding to the overall comfort. Although there are remarks about the pillows being too soft and unsatisfactory for some, the overall sentiment points to a positive experience with the bedding. Guests appreciate the cleanliness of both the beds and the rooms, expressing a sense of safety and satisfaction with their stay. The friendly and courteous staff complement the comfort, contributing to an inviting atmosphere for visitors.
Cleanliness
SpringHill Suites by Marriott Scranton Montage Mountain receives a mix of opinions regarding its cleanliness, yet numerous guests find positive highlights in their experiences. Many reviewers commend the hotel for its cleanliness, describing it as super clean with plenty of space, clean and comfortable rooms, and a clean, inviting atmosphere. The property is often noted for its modern design and furnishings, which contribute to an overall clean and well-maintained impression. Guests appreciate touches such as in-room amenities like the refrigerator and microwave, adding convenience to their stay. While the staff is frequently recognized for being friendly and helpful, further enhancing the welcoming environment, there are mentions of the hotel being clean for the most part.
A significant portion of guests praises the overall neatness of the hotel, including clean facilities, clean and comfortable beds, and a very clean and polished room. Some note the excellent appearance of the property, remarking on its clean and modern style. Guests comment positively on the quiet nature of the hotel, with rooms on higher floors often being singled out for their tranquility.
However, several reviews also highlight areas where cleanliness needs improvement. Criticisms include dirty carpets and couches, inadequate vacuuming in hallways, and unclean public bathrooms. Guests mention issues with the pool area, carpet stains, and maintenance lapses that detract from an otherwise enjoyable experience. Despite these concerns, many guests still find their stays satisfactory, appreciating the overall clean atmosphere and the dedication of the staff.
SpringHill Suites by Marriott Scranton Montage Mountain, while facing some challenges in cleanliness consistency, manages to provide a comfortable and pleasant stay for most visitors, with clean facilities and an attentive staff playing crucial roles in guest satisfaction.
Staff
At the SpringHill Suites by Marriott Scranton Montage Mountain, guests have consistently praised the hotel's staff for their remarkable friendliness and helpfulness. Visitors frequently highlight the team's warm and welcoming nature, especially noting how front desk personnel and reception staff make the check-in process smooth and enjoyable. Despite some instances of feeling understaffed, the team is often described as attentive, professional, and ready to assist with any needs during a stay. Guests appreciate how accommodating and courteous the staff are, going above and beyond to ensure a pleasant experience. Many reviews emphasize the exceptional service provided by staff who are not only efficient but also exude a sense of genuine kindness and amiability. Whether it's handling room requests or resolving issues promptly, the staff's dedication to excellent customer service is a standout feature of this hotel.
Pool
The SpringHill Suites by Marriott Scranton Montage Mountain offers a pool experience that does come with several positives. Guests generally appreciate the indoor pool, noting that it provides a relaxing environment after a long day spent exploring Montage Mountain. Families and kids particularly enjoy the pool, finding it a fun and engaging spot. The hot tub also garners praise, particularly for its soothing qualities that make it an inviting option for unwinding.
While the pool is sometimes noted for being on the smaller side, it still offers good value for money, especially as one of the few pools in the area that remains open until 10 PM. The cleanliness of the pool has been mentioned positively in a number of reviews, although a few guests have encountered issues with the pool area itself not meeting expectations in terms of tidiness and warmth. Overall, the pool and hot tub offer a pleasant and relaxing experience for most visitors, keeping families and children entertained during their stay.
Parking
The parking situation at SpringHill Suites by Marriott Scranton Montage Mountain tends to be well-received by guests. Many appreciate the availability of free parking, describing it as a definite plus during their stay. The property boasts plentiful and ample parking spaces, making it easy and convenient for guests to park without delay. Guests also note that the parking lots are clean and spacious, enhancing the overall experience. However, there are mentions of an unexpected $5 parking charge, raising questions about the inconsistency, as the parking areas are not secured or gated. Despite this, the general sentiment towards parking remains positive due to its abundance and lack of obstacles.
Family
SpringHill Suites by Marriott Scranton Montage Mountain is a highly recommended destination for families, offering a perfect blend of comfort and fun. Guests consistently praise the spacious rooms that comfortably accommodate families of four or even five, providing plenty of room to relax and enjoy. The hotel's atmosphere exudes a real family vibe, making it a popular choice for those traveling with children.
One of the highlights for many families is the enjoyable pool and whirlpool area, where kids can have a lot of fun and stay entertained. For families visiting for events like a girls’ basketball tournament or planning a day on the mountain, the hotel's friendly and accommodating staff add to the overall positive experience.
With its convenient amenities and a perfect family-friendly setting, many families refer to this hotel as their go-to vacation spot. Whether for a family ski trip or a longer stay, guests appreciate the cleanliness, welcoming staff, and the overall great experience at this property.
Yes, SpringHill Suites by Marriott Scranton Montage Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at SpringHill Suites by Marriott Scranton Montage Mountain.
No, SpringHill Suites by Marriott Scranton Montage Mountain doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites by Marriott Scranton Montage Mountain.
Yes, SpringHill Suites by Marriott Scranton Montage Mountain has a gym.