The Spa at Norwich Inn is a beautiful and peaceful place to stay, offering a relaxing spa experience. While some areas are in need of updating, the on-site spa provides a calming atmosphere. However, the pool, gym and spa overall could use some improvements. Some guests experienced issues with lockers and toilets in their rooms. The food at Kensington's was disappointing, but still considered passable by some guests. Despite some negative reviews, many guests enjoyed the peaceful ambiance of the Inn. Some guests found the decor outdated and the beds uncomfortable, while others found the place overpriced. Overall, The Spa at Norwich Inn offers a good experience, but could benefit from updates to facilities and services.
Mohegan Sun is a highly recommended hotel that offers luxurious amenities and exciting entertainment options. The parking process is efficient and hassle-free with valet parking included in the stay. The check-in and valet parking process is well-structured and seamless, although finding self-parking can be confusing in the winter. Some guests even had their electric cars charged up by the valets. Overall, guests thoroughly enjoyed their stay at Mohegan Sun and highly recommend it to other travelers seeking an unforgettable vacation experience.
The Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area receives high praise for its advantageous location, outstanding service, and excellent amenities. Situated just a short distance from the Mohegan Sun Casino, the hotel is ideally positioned for guests looking to explore nearby attractions and attend events. The convenience of a free shuttle service to the casino enhances accessibility, making it a preferred choice for visitors.
Guests consistently commend the hotel’s clean, modern, and spacious accommodations. The rooms are well equipped with amenities such as mini-fridges and microwaves, providing a comfortable and convenient stay. Remarkably comfortable beds further contribute to an overall restful experience, and while some find the décor slightly dated, the value offered remains notable.
Breakfast at the hotel is frequently highlighted as a delightful aspect, with a hearty and varied selection that includes favorites like hot breakfast sandwiches and the unique offering of Belgian waffle makers. The service here is attentive, maintaining an organized and satisfying morning routine for guests.
The staff's professionalism and friendliness significantly enhance the guest experience. Known for their welcoming and accommodating nature, the team ensures a pleasant stay, with particular mention of individuals who go above and beyond in their roles. This personalized service extends to the shuttle and front desk staff, who are attentive in meeting guest needs.
The indoor saltwater pool, maintained in excellent condition, is a highlight for families, while the ample, clean parking facilities provide an added layer of convenience at the property, complemented by the free shuttle service.
Overall, the Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area is noted for delivering cleanliness and comfort, supported by excellent service. It stands out as a commendable hotel choice for those visiting the Uncasville area, especially for its proximity to Mohegan Sun and its selection of thoughtful amenities.
The Hyatt Place Uncasville - Casino Area is frequently praised for its prime location, offering easy and convenient access to Mohegan Sun casino through a short shuttle ride. The hotel's proximity to other attractions like Foxwoods and Mystic, combined with abundant parking and nearby amenities, makes it an ideal base for various activities. Cleanliness is a strong point with numerous guests describing the rooms and facilities as immaculate and the environment fresh and very clean. The spacious rooms, featuring ample space, separate living areas and modern décor, cater well to both families and solo travelers. The beds are cited as particularly comfortable, contributing to restful nights.
The complimentary breakfast generally garners positive feedback with a broad selection of hot and cold items exceeding many guests' expectations. Despite occasional issues with timely replenishment and limited drink options, most guests find the breakfast offering satisfying and a valuable perk. Dinner options, although limited to a bar and grill, receive high marks for quality, particularly the wings and parmesan fries, along with friendly and engaging staff.
Staff at Hyatt Place Uncasville are often highlighted for their friendliness, helpfulness and professionalism, contributing to a welcoming and pleasant stay. Specialized mentions of exemplary service from specific employees underscore the hotel's commitment to good customer care.
Guests also appreciate the reliable and functional Wi-Fi, making it a suitable choice for both leisure and business travelers. The fitness facility, though clean, receives mixed reviews regarding its size and equipment maintenance.
While the pool area receives mixed feedback with some guests enjoying the clean and well-maintained space, others note issues with temperature and chlorine levels. Nevertheless, it remains a positive aspect for those who use it.
Overall, Hyatt Place Uncasville - Casino Area stands out as a comfortable, clean and conveniently located lodging option, meeting diverse needs with its spacious rooms, solid amenities and positive staff interactions. Despite minor areas for improvement, the hotel offers a good value for money, particularly for those visiting the nearby casinos and attractions.
The Crowne Plaza Providence-Warwick (Airport) by IHG is celebrated for its strategic location near major highways, offering easy access to the airport, downtown Providence, and nearby attractions. This convenience makes it an attractive choice for both leisure and business travelers. The hotel features numerous amenities, including a swimming pool and gym, complemented by an upscale ambiance and friendly staff, enhancing the overall travel experience.
Guests appreciate the delightful breakfast offerings, particularly the varied buffet at The Crossings restaurant, with many finding value in the breakfast package. Dining experiences at the hotel are generally positive, with delicious food and excellent service in both Alfred’s and Crossings restaurants being frequently highlighted.
The rooms receive high commendation for their cleanliness, comfort, and spaciousness, with modern decor, comfortable beds, and large TVs contributing to a relaxing stay. The bathrooms are also often mentioned for their spaciousness and convenience. Maintained to impeccable standards, the hotel highlights an elegant design and well-kept grounds, coupled with exceptionally attentive staff, providing a warm and inviting atmosphere.
Guests highlight the warm and accommodating staff as a standout feature, noting their helpfulness and professionalism across all areas of service. The pool, appreciated for its warmth and family-friendly environment, alongside the hotel's pet-friendly policy, makes it a well-rounded choice for families. Bedding receives particular praise for its comfort, significantly enhancing restful nights.
For business travelers, the hotel offers a highly suitable environment, with its professional ambiance and convenient on-site dining options. It efficiently accommodates large functions, ensuring a comfortable and seamless business trip experience. Overall, the Crowne Plaza Providence-Warwick combines comfort, convenience, and quality service, making it a favored destination for various types of travelers.
Spark By Hilton Mystic Groton consistently receives positive feedback from guests across various review categories, with particular praise for its prime location, cleanliness, and welcoming staff. Situated conveniently near major roadways, the hotel offers easy access to Mystic's key attractions such as Mystic Aquarium and Mystic Seaport Museum, as well as a variety of dining and retail options. This makes it a practical choice for visitors looking to explore both historic and modern aspects of the area.
The hotel’s breakfast experience is appreciated for its variety and quality, with many guests enjoying the appealing bagel bar and friendly service, despite some suggestions for more protein-rich options. Rooms are frequently highlighted for their cleanliness, spaciousness, and comfort, featuring modern renovations that enhance the overall guest experience. The beds in particular are noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature, as guests regularly comment on the immaculate condition of both rooms and common areas. The attentive cleaning staff ensures a fresh and welcoming atmosphere throughout the property. Adding to this is the exceptional staff, consistently described as friendly and helpful, with special mentions of the front desk team and Lisa for their exceptional service.
The outdoor pool, heated to a comfortable 84 degrees, is a highlight for many, providing a resort-like ambiance that adds significant value to the guest experience. This amenity, along with the strategic location and comfortable accommodations, makes Spark By Hilton Mystic Groton an ideal choice for families looking for a pleasant and convenient getaway.
Overall, Spark By Hilton Mystic Groton is praised for its strategic location, cleanliness, friendly staff, and family-friendly environment, making it a top choice for guests seeking comfort and convenience during their stay in Mystic.
Howard Johnson by Wyndham Mystic is favorably reviewed for its exceptional location, offering easy access to popular attractions like Mystic Seaport, Mystic Aquarium and Olde Mistick Village. Its proximity to the highway and various dining options, including the adjacent Mystic Diner, adds to the convenience, making it an ideal base for exploring the area. Guests appreciate the overall experience enhanced by amenities like a well-maintained pool and comfortable rooms.
The breakfast arrangement, via Mystic Diner, garners mixed reviews. However, many guests find the food quality and selection satisfactory, especially with the added benefit of a 10% discount for hotel guests. Dinner offerings at the same diner receive rave reviews, highlighting excellent food and convenience. While some guests face minor issues with food temperature and value, the presence of diverse dining options nearby enhances the overall dining experience.
The rooms at the hotel generate a mixed response. Positively, they are frequently described as clean, spacious and comfortable with modern amenities and pleasant decor in some areas. The convenience of easy vehicle access and patios is also favored. However, various areas need renovation and better maintenance due to reports of outdated furnishings, stained carpets and musty smells. Despite these drawbacks, the hotel provides a reasonable level of comfort.
Cleanliness is noted to be inconsistent. While many rooms and bathrooms are clean and well-maintained, recurring issues such as moldy odors and stained carpets are reported. The lobby often receives praise for its cleanliness. Overall, while some guests enjoy a clean experience, the hotel could benefit from improved upkeep and consistency.
Staff members at Howard Johnson by Wyndham Mystic are highly praised for their friendliness, helpfulness and professionalism. Guests frequently commend the front desk team, particularly individuals like Devita and Al, for their exceptional service. Although some negative experiences regarding unresolved issues and unprofessional behavior are mentioned, the majority of reviews highlight positive and accommodating interactions with the staff.
The wifi service experiences mixed reviews with some guests finding it reliable while others face issues with slow speeds and connectivity interruptions. The hotel's pool receives appreciation for being clean and enjoyable, particularly for children. However, some guests experience the pool being too cold or heavily chlorinated and note occasional overcrowding and frequent closures.
Parking at the hotel is convenient and accessible with free on-site parking and easy highway access being significant positives. Despite minor concerns such as maintenance issues and occasional inadequate snow plowing, the parking facilities are generally well-received.
The hotel presents a family-friendly atmosphere with amenities like an indoor pool and large family suites, making it suitable for trips with young children. The beds receive mixed feedback with most guests finding them comfortable and conducive to a good night's sleep, despite occasional complaints about hardness or cleanliness.
For business travelers, the hotel provides practical amenities such as a business center and reliable WiFi, meeting work-related needs adequately. The front desk staff's supportive attitude further enhances the convenience for business stays.
In summary, Howard Johnson by Wyndham Mystic offers a convenient and enjoyable stay, particularly due to its prime location, helpful staff and comfortable accommodations. Some areas of improvement, particularly in cleanliness and maintenance, could further enhance the guest experience.
Holiday Inn Express Mystic by IHG is highly regarded for its outstanding location, strategically situated atop a hill offering sweeping views of Mystic, Connecticut. Guests enjoy easy access to top attractions such as Mystic Seaport and Mystic Village, along with nearby dining and shopping options. The modern atmosphere and recent updates further enhance the welcoming environment, with convenient parking and a friendly staff adding to the experience. Visitors consistently find the location perfect for a practical and enriching stay.
The breakfast offerings contribute positively to the guest experience, providing a generous variety that caters to various tastes. Standout items such as scrambled eggs, bacon, pancakes, and cinnamon rolls enhance the appeal, along with the convenience of all-day complimentary coffee. While minor criticisms exist regarding overcrowded areas and occasional maintenance issues, the overall breakfast quality remains a highlight, supported by helpful staff.
Rooms impress with their spaciousness and cleanliness, offering modern amenities like ample outlets and USB ports to suit contemporary travelers. Recent renovations contribute to a fresh appeal, with comfy beds ensuring restful sleep. A minor issue with furniture odor was noted, but generally, the hotel maintains high hygiene standards and comfort levels.
The hotel consistently receives praise for cleanliness across various areas, with immaculate rooms and well-maintained grounds mentioned frequently. Despite occasional lapses such as cobwebs and minor maintenance concerns, guests largely perceive the facility as clean and well-kept, ideal for visiting local attractions.
The staff emerges as a key feature, consistently commended for exceptional friendliness and service. The front desk team excels in accommodating guest needs, ensuring seamless experiences. Their dedication to fostering a welcoming atmosphere leaves a lasting positive impression on visitors.
The pool area, though suited for families and children, receives mixed reviews. While it provides a basic setting for relaxation, cleanliness issues and limited accessibility due to early closing hours are areas for improvement. The generally cozy beds are noted as extremely comfortable, enhancing the overall sleep experience, although the sofa bed did not meet the same comfort standards.
Overall, Holiday Inn Express Mystic by IHG offers a delightful stay with its prime location, welcoming atmosphere, and well-appointed accommodations, promising a largely positive experience for guests exploring the charming town of Mystic.
Hyatt Place Mystic offers guests a charming and convenient stay thanks to its prime location and exceptional amenities. Nestled near Interstate 95, this hotel provides easy access to popular attractions such as the Mystic Aquarium and Olde Mistick Village, making it a preferred destination for travelers keen on exploring the rich history and culture of Mystic, Connecticut. Guests frequently praise the hotel's proximity to downtown Mystic and the Mystic Seaport Museum, highlighting the ease of reaching nearby eateries and shops.
The hotel delivers an excellent breakfast experience, with a buffet offering a variety of hot and cold items, including fresh waffles, eggs, and fruit salad. The complimentary breakfast is appreciated for both its quality and abundance, enhancing the overall guest experience. Although some mention occasional crowding, the staff’s dedication to maintaining and replenishing the selections garners positive feedback.
Accommodations at Hyatt Place Mystic are noted for their spaciousness, cleanliness, and modern design, providing guests with comfort and practicality. With well-appointed rooms featuring separate sitting areas and family-friendly amenities like kitchenettes, the hotel caters effectively to diverse needs. The beds are described as particularly comfortable, contributing to a restful stay despite varying preferences for mattress firmness.
Guests consistently commend the hotel's outstanding commitment to cleanliness throughout its facilities, from the lobby to the poolside areas. This focus on hygiene is complemented by a warm and professional staff, whose friendliness and attentiveness contribute significantly to guest satisfaction. Staff members are noted for going above and beyond, offering personalized recommendations and helping resolve any issues promptly, creating an inviting atmosphere reminiscent of staying with old friends.
The Hyatt Place Mystic’s outdoor pool is a highlight for visitors, praised for its cleanliness and warmth, providing relaxation options even during cooler months. Families particularly appreciate this amenity along with the hotel’s overall kid-friendly environment and 24-hour food availability, making it an ideal choice for family stays.
For dog owners, the hotel stands out as a welcoming option, offering pet-friendly facilities with thoughtful touches such as dog treats and a designated grassy area for pets. This, along with spacious rooms and accommodating staff, creates a stress-free experience for guests traveling with their canine companions.
Overall, Hyatt Place Mystic garners positive reviews for its strategic location, exceptional service, and comprehensive amenities, making it a favored choice for travelers seeking comfort and convenience in a picturesque setting.