Best Western Mill Park Motor Inn

Morang -37.65983300, 145.07521800 , 14 The Link (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBest Western Mill Park Motor Inn receives high praise for its prime and convenient location. Travelers appreciate its proximity to attractions such as Westfield Plenty Valley, various eateries, family-friendly attractions and major highways. This strategic position offers easy access to shopping centers, restaurants and public transport, making it ideal for both personal and business trips. The quiet yet accessible setting ensures minimal traffic noise while providing essential amenities nearby.

The motel's rooms are frequently described as spacious, clean and well-maintained, ensuring a comfortable stay for both families and individual travelers. Guests particularly appreciate the practical inclusion of kitchenettes and amenities like tea and coffee making facilities, toasters and fridges. The impeccable cleanliness, versatile seating options and modern setup of the rooms contribute to a high level of satisfaction, although there are minor mentions of small bathrooms and occasional draftiness.

Overall cleanliness and tidiness receive commendations with special mentions of the cleaning staff's diligence. The rooms are well-equipped, spacious and maintained daily, providing a positive experience for travelers prioritizing hygiene.

The staff at Best Western Mill Park Motor Inn are generally praised for their politeness, friendliness and helpfulness. Positive interactions, particularly at reception and in customer service, create a welcoming atmosphere, although there are sporadic reports of rude or unhelpful behavior from some staff members.

Parking facilities at the hotel are well-received with guests appreciating the convenient, secure and ample off-road options. Parking directly outside rooms adds to the overall ease and security.

Bed comfort varies among guests with some finding the beds cozy and conducive to a good night's rest, while others experience discomfort due to hard or lumpy mattresses and problematic pillows.

While the free WiFi services struggle with frequent connectivity issues and poor performance, the overall offering at Best Western Mill Park Motor Inn is seen as a great value for money. Clean, comfortable and secure accommodations with high-quality services at a reasonable price point make it a reliable choice for travelers. The hotel’s combination of practical amenities, friendly staff and excellent location enhances the overall appeal, providing a satisfying experience for most visitors.
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Motel with Parking

4-Star Motel

Room Types
Deluxe Queen Room This air-conditioned room is serviced daily. It comes with tea/coffee making facilities, a minibar, a toaster and a 32-inch flat-screen TV with satellite channels. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Deluxe Twin Room This air-conditioned room is serviced daily. It comes with tea/coffee making facilities, a minibar, a toaster and a 32-inch flat-screen TV with satellite channels. Please note that there is no capacity for additional guests.

Executive Queen Room with Spa Bath This air-conditioned room features a large corner spa bath and a microwave. It is also serviced daily. Also comes with tea/coffee making facilities, a minibar, a toaster and a 32-inch flat-screen TV with satellite channels. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Deluxe Family Room This spacious, air-conditioned room is serviced daily. It includes a microwave, tea/coffee making facilities, a minibar, a toaster and a 32-inch flat-screen TV with satellite channels. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

Executive King Room with Spa Bath This air-conditioned room features a large corner spa bath. It is also serviced daily. Also comes with tea/coffee making facilities, a minibar, a toaster and a 32-inch flat-screen TV with satellite channels. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Guest Reviews
7.8
Good
Location
Best Western Mill Park Motor Inn is highly praised for its prime location, making it an ideal base for various activities and needs. Situated within a short distance of Westfield Plenty Valley and multiple eateries, including fast food options like McDonald's and KFC, this hotel offers remarkable convenience. The proximity to main roads and public transport, along with easy access to shopping centers, restaurants and petrol stations, enhances its appeal for travelers.

Guests appreciate the hotel's quiet yet accessible setting, which is slightly off the main road, ensuring minimal traffic noise while still being near essential amenities. It's also conveniently close to family-friendly attractions, sporting venues like nearby basketball stadiums and educational institutions such as La Trobe University.

Many reviews highlight the ease of access to major highways and the practical location for visiting nearby areas, making it suitable for both personal and business trips. The surrounding area boasts a variety of cafes, shops and entertainment options within walking distance, enhancing the overall convenience and appeal.

Travelers find the hotel's location to be centrally positioned within the region, providing excellent value for money. Its clean and spacious rooms, equipped with practical amenities like kitchenettes, add to the comfort and satisfaction of guests. The friendly staff and efficient services contribute to a pleasant stay, making Best Western Mill Park Motor Inn a favorable choice for visitors looking to explore or conduct business in the area.

Rooms
Best Western Mill Park Motor Inn offers spacious and well-designed rooms that cater perfectly to both families and individual travelers. The rooms are described as clean and very well-maintained with comfortable beds that ensure a good night's rest. Guests particularly appreciated the spaciousness and excellent layout, some even likening the room size to a small apartment. The inclusion of kitchenettes and amenities such as tea and coffee making facilities, toasters and fridges provided an added level of convenience for those who prefer to prepare their own meals.

The motel's location is convenient with easy-to-follow signage and it is near supermarkets and convenience stores, which guests found handy. The quiet ambiance of the property, despite being well located, added to the comfort of the stay. Families found the two-bedroom configurations particularly practical, allowing separate sleeping arrangements.

The rooms were not only spacious but also versatile with multiple seating options, tables and a large shower space. Guests noted the impeccable cleanliness maintained by attentive cleaning staff and the overall tidiness was frequently highlighted.

While minor issues such as a small bathroom and occasional draftiness were noted by some, the overwhelming positives such as excellent room size, cleanliness and the modern setup received high praise. The friendly and communicative staff also contributed positively to the overall guest experience.

Overall, guests found Best Western Mill Park Motor Inn to be a great value for money option, well-suited for both short and long stays with all the necessary amenities for a comfortable and convenient stay.

Beds
The bed experience at Best Western Mill Park Motor Inn seems to vary widely among its guests. A notable number of reviewers found the beds comfortable with descriptors such as comfy, sweet sleep promised and good to rest on. Some highlighted that the beds were large and warm, ensuring a cozy stay. However, a contrasting group indicated dissatisfaction with complaints about hard, lumpy and even springy mattresses. Several reviews pointed out that pillows were problematic, described as resembling pancakes, too soft or simply uncomfortable. Despite contrasting opinions, it is clear that while some visitors enjoyed a cozy rest, others found discomfort during their stay.

Cleanliness
Best Western Mill Park Motor Inn largely receives positive feedback for its cleanliness, winning praises for its clean rooms and well-maintained facilities. Guests regularly describe their rooms as clean, tidy and spacious, often highlighting the spotless conditions of the bathrooms. The cleaning staff's efforts have been applauded with comments about rooms being well-equipped and thoroughly cleaned daily. The availability of clean towels and linens further enhances the stay experience.

However, a few reviews raised concerns about certain maintenance and cleanliness issues, such as dusty tiles, dirty spa tubs and non-functioning amenities, suggesting that some aspects did not always meet expectations. There were also remarks about noisy air conditioners and some discomfort with beds and pillows. Despite these occasional drawbacks, the overall sentiment points towards a consistently clean and comfortable environment, making it a generally reliable choice for travelers prioritizing hygiene and tidiness.

Staff
The staff at Best Western Mill Park Motor Inn receive a mix of reviews from guests with many highlighting their politeness, friendliness and helpfulness. The reception staff in particular are often praised for their welcoming attitude and quick check-in process. Customer service seems to be a strong point for the team with specific mentions of the cleaning staff doing a great job and kitchen staff being very helpful. Several reviews commend the staff for being accommodating and going the extra mile to assist guests, even in challenging situations like flight delays.

However, there are notable mentions of rude and unhelpful interactions as well. Some guests describe experiences with dismissive or disrespectful staff, both at reception and beyond. Instances of rude behavior and language barriers with front desk employees have been reported, suggesting inconsistencies in service quality. Despite these negative remarks, the overwhelmingly positive feedback about the majority of the staff suggests that many guests appreciate the exceptional and friendly service provided by the team.

Overall, while there are clearly areas for improvement, the positive interactions generally outshine the negative, creating a warm and welcoming atmosphere for most visitors.

Wi-Fi
Visitors to the Best Western Mill Park Motor Inn have repeatedly expressed dissatisfaction with the hotel's WiFi services. While guests appreciated the availability of free WiFi, many struggled with frequent connectivity issues, reporting that the WiFi often dropped out or was hard to connect. Problems included the internet cutting off, bad connectivity and overall poor performance. Some noted that their units had particularly unreliable service with intermittent drops throughout their stay. Furthermore, a few guests mentioned that the WiFi didn't work in reception and that they were not given the WiFi password at check-in. There's a clear consensus that the WiFi at the hotel requires significant improvement, as it currently fails to meet the needs of modern travelers.

Parking
Guests at the Best Western Mill Park Motor Inn seem to appreciate the parking facilities available at the hotel. Positive mentions include excellent parking for motorcycles and the convenience of free parking. Many express satisfaction with the secure, off-road and off-street options provided. Guests benefit from on-site parking that is not only plentiful but also allocated directly outside their rooms, ensuring ease and security.

The presence of ample parking spots, including off-street parking, contributes to an overall positive experience, particularly for those with trailers or high-roof vans. However, a few reviews note that parking can be tight, indicating room for improvement in this area.

Overall, the parking facilities are seen as a significant advantage of staying at the hotel, especially with the convenience and security they offer.

4 Star
Best Western Mill Park Motor Inn offers a great value for money with its clean, comfortable and secure accommodations. Guests appreciate the high-quality facilities and services at a reasonable price point. The rooms are reported to be very clean, attractively arranged and equipped with all necessary amenities, including kitchenettes. The family setup is exceptional, featuring spacious rooms with separate bedrooms for children and ample storage space.

The location is also noted to be very convenient with free parking available for guests. Housekeeping is efficient, although some guests mentioned an early morning visit by the staff. The teas provided are considered good value and overall, the place exudes a pleasant atmosphere with a lovely smell upon arrival.

Despite some negative feedback regarding an old main bed and some opinions about the star rating, the majority sentiment is positive. The comfortable rooms, free amenities and good pricing are repeatedly highlighted, making it a reliable choice for travelers seeking both comfort and affordability.


No, Best Western Mill Park Motor Inn doesn't have any pool.

No, a spa isn't available at Best Western Mill Park Motor Inn.

No, Best Western Mill Park Motor Inn doesn't allow dogs.

Yes, parking facilities are available at Best Western Mill Park Motor Inn.

No, Best Western Mill Park Motor Inn doesn't have a gym.

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