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Hotels with Spa, Taking Steps Towards Sustainability in Morro dos Bugres
24 HOTELS IN AND AROUND MORRO DOS BUGRESRanking can be influenced by the commissions we receive.20 hotels nearby!
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Info
Summary of reviews
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Categories
Spa
Sustainability Journey
Luxury
$
+5
Info
Summary of reviews
Villa Flor Ecoresort is renowned for offering an exquisite escape into nature while also providing modern conveniences. Surrounded by lush greenery and well-maintained trails, the resort ensures a tranquil environment perfect for relaxation and family adventures. The stunning views from spacious accommodations enhance this picturesque setting, making it an ideal destination for nature enthusiasts and those traveling with children and pets. The resort balances tranquility with accessibility, being close to city attractions while offering a peaceful retreat.
One of the highlights of Villa Flor Ecoresort is its exceptional breakfast, which receives high praise for its variety, quality and completeness. Guests appreciate the assortment of savory and sweet snacks, including gluten-free options, served in a beautiful and welcoming setting. Attentive service further enhances the breakfast experience, creating a delightful start to the day.
Although the resort excels in many areas, there is a noted desire for on-site dining options beyond breakfast. Guests often express the need for lunch and dinner services, suggesting that a functional restaurant could significantly elevate their stay. Currently, visitors must travel outside the resort for other meals, which can be inconvenient given its distance from the city center.
The accommodations at Villa Flor Ecoresort are repeatedly commended for their comfort, spaciousness and cleanliness. The rooms, including charming bungalows set in natural surroundings, are well-equipped with practical amenities that make guests feel at home. Despite minor issues such as the occasional small bathroom or cleaning-related concerns, the overall experience of the rooms remains highly positive.
Cleanliness throughout the resort is generally praised with the common areas, gardens and accommodations maintained to high standards. Some minor lapses in cleaning have been noted, but the resort’s organizational efforts and attentive staff contribute to a comfortable and welcoming environment.
The staff at Villa Flor Ecoresort are a standout feature, often described as polite, friendly and attentive. Their willingness to assist with various needs, particularly for families with children, creates a warm and professional atmosphere.
Wi-Fi at the resort is generally reliable with good internet quality, though occasional connectivity issues were reported. The pool area, especially the heated pool, is a highlight for many guests, praised for its warmth and suitability for both adults and children. However, some find the pool area too small for the number of guests during peak times.
Villa Flor Ecoresort is particularly favored by families, offering a magical and safe environment with various activities that cater to all ages. The resort promises memorable family moments amidst natural beauty, ensuring a both restful and enjoyable experience.
In conclusion, Villa Flor Ecoresort offers a superb blend of natural beauty, excellent facilities and family-friendly amenities, making it a highly recommended choice for vacations focused on relaxation and nature.
One of the highlights of Villa Flor Ecoresort is its exceptional breakfast, which receives high praise for its variety, quality and completeness. Guests appreciate the assortment of savory and sweet snacks, including gluten-free options, served in a beautiful and welcoming setting. Attentive service further enhances the breakfast experience, creating a delightful start to the day.
Although the resort excels in many areas, there is a noted desire for on-site dining options beyond breakfast. Guests often express the need for lunch and dinner services, suggesting that a functional restaurant could significantly elevate their stay. Currently, visitors must travel outside the resort for other meals, which can be inconvenient given its distance from the city center.
The accommodations at Villa Flor Ecoresort are repeatedly commended for their comfort, spaciousness and cleanliness. The rooms, including charming bungalows set in natural surroundings, are well-equipped with practical amenities that make guests feel at home. Despite minor issues such as the occasional small bathroom or cleaning-related concerns, the overall experience of the rooms remains highly positive.
Cleanliness throughout the resort is generally praised with the common areas, gardens and accommodations maintained to high standards. Some minor lapses in cleaning have been noted, but the resort’s organizational efforts and attentive staff contribute to a comfortable and welcoming environment.
The staff at Villa Flor Ecoresort are a standout feature, often described as polite, friendly and attentive. Their willingness to assist with various needs, particularly for families with children, creates a warm and professional atmosphere.
Wi-Fi at the resort is generally reliable with good internet quality, though occasional connectivity issues were reported. The pool area, especially the heated pool, is a highlight for many guests, praised for its warmth and suitability for both adults and children. However, some find the pool area too small for the number of guests during peak times.
Villa Flor Ecoresort is particularly favored by families, offering a magical and safe environment with various activities that cater to all ages. The resort promises memorable family moments amidst natural beauty, ensuring a both restful and enjoyable experience.
In conclusion, Villa Flor Ecoresort offers a superb blend of natural beauty, excellent facilities and family-friendly amenities, making it a highly recommended choice for vacations focused on relaxation and nature.
Categories
Sustainability Journey
Spa
Family
$
+2
Info
Summary of reviews
Laghetto Resort Golden Oficial is frequently praised for its outstanding location amidst scenic mountains, offering breathtaking valley views and a peaceful ambiance. This slightly secluded setting provides a serene escape perfect for relaxation, while still remaining accessible to Gramado's downtown via a short drive. The resort's lush environment, spacious rooms and pristine pools add to its appeal as an ideal family-friendly retreat, though those without a car might find the isolation challenging.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
Categories
Sustainability Journey
Spa
Luxury
$
+10
Info
Categories
Sustainability Journey
Spa
Family
$
+5
Info
Summary of reviews
Chocoland Hotel Gramado is a charming and delightful retreat that offers guests a unique chocolate-themed experience in the picturesque town of Gramado. Known for its enchanting aesthetic and warm atmosphere, it appeals particularly to families with its kid-friendly amenities and welcoming staff. The hotel boasts beautifully decorated rooms with cozy, comfortable beds and a delightful chocolate aroma that adds to the thematic charm. High standards of cleanliness and attentive service further enhance the guest experience, despite occasional minor lapses in certain areas.
Guests are captivated by the breakfast, which is celebrated for its abundance and quality, featuring sweet treats like a chocolate fountain and unlimited hot chocolate alongside more traditional options. This culinary highlight, complemented by friendly staff, adds a satisfying start to each day. While the location is slightly removed from the bustling city center, it provides tranquil surroundings, making it an ideal choice for those prioritizing serenity.
The staff receive exceptional praise for their friendliness and professionalism, creating a familial atmosphere that leaves a memorable impression. In terms of amenities, the heated pool, sauna, and spa are well-regarded, although improvements in maintenance and space could enhance comfort. The free Wi-Fi service may require some attention, but efforts are being made to address connectivity issues.
Despite ongoing construction affecting areas such as parking, visitors appreciate the available valet service and spacious parking spots. Families find the hotel particularly appealing with dedicated play areas for children, contributing to its reputation as a wonderful choice for family trips. While some areas may fall short of luxury standards due to construction and soundproofing issues, Chocoland Hotel Gramado provides a charming and cozy escape with dream-like qualities, perfect for those seeking an unforgettable experience amid delightful surroundings.
Guests are captivated by the breakfast, which is celebrated for its abundance and quality, featuring sweet treats like a chocolate fountain and unlimited hot chocolate alongside more traditional options. This culinary highlight, complemented by friendly staff, adds a satisfying start to each day. While the location is slightly removed from the bustling city center, it provides tranquil surroundings, making it an ideal choice for those prioritizing serenity.
The staff receive exceptional praise for their friendliness and professionalism, creating a familial atmosphere that leaves a memorable impression. In terms of amenities, the heated pool, sauna, and spa are well-regarded, although improvements in maintenance and space could enhance comfort. The free Wi-Fi service may require some attention, but efforts are being made to address connectivity issues.
Despite ongoing construction affecting areas such as parking, visitors appreciate the available valet service and spacious parking spots. Families find the hotel particularly appealing with dedicated play areas for children, contributing to its reputation as a wonderful choice for family trips. While some areas may fall short of luxury standards due to construction and soundproofing issues, Chocoland Hotel Gramado provides a charming and cozy escape with dream-like qualities, perfect for those seeking an unforgettable experience amid delightful surroundings.
Categories
Spa
Sustainability Journey
Luxury
$
+5
Info
Summary of reviews
The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Categories
Spa
Sustainability Journey
Luxury
$
Info
Summary of reviews
Hotel Alpestre is a fantastic hotel that offers a peaceful stay while being well-situated and located near the center of Gramado. The hotel's location is excellent with easy access on foot to restaurants, markets and local sights. The breakfast is diverse, delicious and exceptional with colonial-style options and gluten-free and lactose-free products. The rooms are comfortable, spacious and clean with lovely décor and excellent accommodations. The staff is friendly, obliging, attentive and well-trained, providing exceptional service. The hotel offers a reliable internet connection and an impressive pool area with indoor and outdoor pools, including a kids' pool. The hotel is family-friendly with a well-equipped playroom and professional and entertaining recreation activities. The beds are comfortable with soft pillows and cozy mattresses. The hotel also offers great indoor pools, both covered and uncovered with truly heated water. The only downside is the mixed feelings regarding parking with some guests finding it pricey. Overall, Hotel Alpestre provides an unforgettable stay with exceptional comfort, cleanliness and convenience.
Categories
Sustainability Journey
Spa
Honeymoon
$
+1
Info
Summary of reviews
Laghetto Stilo Vita emerges as a top choice among travelers, particularly noted for its strategic location in Gramado. Guests appreciate its central position, allowing for easy exploration of the city's attractions on foot and its proximity to public transportation. The peaceful yet vibrant atmosphere complements the modern facilities and well-kept rooms, adding to the hotel’s charm.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
Categories
Sustainability Journey
Spa
Luxury
$
+7
Info
Summary of reviews
Hotel Jardins da Colina stands out as an exceptional retreat amid stunning natural surroundings, attracting high praise for its idyllic location in a forest enclave. Guests consistently laud the breathtaking views, serene atmosphere and beautifully maintained gardens, which collectively offer a peaceful escape from the daily hustle.
Complementing the picturesque setting, the hotel serves a breakfast that many guests describe as one of the best they've ever experienced. The breakfast spread is extensive and varied, featuring an array of fruits, sweets, savory items, cakes and pies, all enjoyed in a pleasant setting. The quality and diversity of the breakfast offerings significantly enhance the overall experience.
Though the dinner menu is somewhat limited, the quality of the food remains excellent, providing a memorable dining experience. The presence of a soup buffet at night adds to the variety. However, the restaurant's limited availability can be an issue during peak times.
The rooms at Hotel Jardins da Colina receive high praise for their comfort, cleanliness and modern aesthetic. Guests appreciate the spacious bathrooms, sound insulation and tasteful design of the newly added apartments. The friendly and attentive staff further enhance the comfortable ambiance.
The hotel's cleanliness is consistently praised with immaculate conditions maintained in both rooms and common areas. The attention to cleanliness extends to the well-kept leisure facilities amidst the natural setting. Although there was a minor suggestion for more thorough cleaning in the pool area, the overall standard is described as impeccable.
The exceptional staff boosts the overall positive guest experience. Visitors frequently commend the team for their dedication, friendliness and professionalism with special mentions for the reception and breakfast service. The staff's politeness and willingness to help contribute significantly to the hotel's top-notch service.
The pool facilities offer both indoor and outdoor options with the heated indoor pool being a notable feature. Guests enjoy the great views and the spacious relaxation areas. However, some note that the pool's size can be inadequate during peak times and its location away from the main building can be inconvenient in bad weather. Nevertheless, these minor drawbacks do little to detract from the hotel's overall appeal.
In summary, Hotel Jardins da Colina provides an exceptional stay characterized by its serene natural setting, outstanding breakfast, comfortable rooms and attentive staff, making it a highly appealing choice for those seeking tranquility and high-quality service.
Complementing the picturesque setting, the hotel serves a breakfast that many guests describe as one of the best they've ever experienced. The breakfast spread is extensive and varied, featuring an array of fruits, sweets, savory items, cakes and pies, all enjoyed in a pleasant setting. The quality and diversity of the breakfast offerings significantly enhance the overall experience.
Though the dinner menu is somewhat limited, the quality of the food remains excellent, providing a memorable dining experience. The presence of a soup buffet at night adds to the variety. However, the restaurant's limited availability can be an issue during peak times.
The rooms at Hotel Jardins da Colina receive high praise for their comfort, cleanliness and modern aesthetic. Guests appreciate the spacious bathrooms, sound insulation and tasteful design of the newly added apartments. The friendly and attentive staff further enhance the comfortable ambiance.
The hotel's cleanliness is consistently praised with immaculate conditions maintained in both rooms and common areas. The attention to cleanliness extends to the well-kept leisure facilities amidst the natural setting. Although there was a minor suggestion for more thorough cleaning in the pool area, the overall standard is described as impeccable.
The exceptional staff boosts the overall positive guest experience. Visitors frequently commend the team for their dedication, friendliness and professionalism with special mentions for the reception and breakfast service. The staff's politeness and willingness to help contribute significantly to the hotel's top-notch service.
The pool facilities offer both indoor and outdoor options with the heated indoor pool being a notable feature. Guests enjoy the great views and the spacious relaxation areas. However, some note that the pool's size can be inadequate during peak times and its location away from the main building can be inconvenient in bad weather. Nevertheless, these minor drawbacks do little to detract from the hotel's overall appeal.
In summary, Hotel Jardins da Colina provides an exceptional stay characterized by its serene natural setting, outstanding breakfast, comfortable rooms and attentive staff, making it a highly appealing choice for those seeking tranquility and high-quality service.
Categories
Sustainability Journey
Spa
Pool
Infinity Pool
Heated Pool
Outdoor Pool
$
+2
Info
Hotel Casa da Montanha is a charming, chalet-style, 4-star hotel in Gramado, Brazil. If you want to get a little wet, you have many options including an indoor pool, a hot tub, and a spa. There are also 2 restaurants and a piano lounge for your fulfillment. On the property is even a lawn designed for children, with a Casa do Tulipito theme and a carousel. When you want a break from your children, you can take advantage of the L’Occitane Au Bresil Spa where therapeutic massages are offered, using the most natural local ingredients. In the area are helicopters to ride, canyons to explore, restaurants to try, and much more.
Summary of reviews
Casa da Montanha is a luxurious 5-star hotel located in the charming town of Gramado, Brazil. The hotel's location is unbeatable with guests praising its central location and proximity to various attractions and amenities. The breakfast is exceptional with a wide variety of options and homemade food. The hotel boasts multiple dining options with the Bistrô being a particular favorite among guests. The rooms are comfortable and well-equipped with beautiful views and impeccable cleanliness. The staff is highly attentive, helpful and friendly, creating a warm and welcoming atmosphere. The spa experience is luxurious with a heated pool, sauna and jacuzzi and professional massage services. The hotel is family-friendly with exquisite facilities specially designed for children. While some guests had mixed reviews about the parking situation and the beds, overall, Casa da Montanha provides an exceptional and unforgettable experience for its guests, making it the perfect destination for a romantic getaway or a family holiday.
Categories
Spa
Sustainability Journey
Luxury
$
+11
Info
Categories
Sustainability Journey
Spa
Luxury
$
+5
Info
Categories
Sustainability Journey
Spa
Luxury
$
+3
Info
Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
Spa
Sustainability Journey
Luxury
$
+5
Info
Categories
Sustainability Journey
Spa
Boutique-Style
Exclusive Gramado Hotel & Spa by Gramado Parks8.7 mi from Morro dos Bugres
Hotel in Gramado
9.1
Excellent$
+1
Info
Summary of reviews
Exclusive Gramado Hotel & Spa by Gramado Parks offers a compelling blend of strategic location, excellent amenities and top-notch service. Located conveniently on the main road between Gramado and Canela, the hotel ensures easy access to both cities and surrounding attractions via car, taxi or the complimentary shuttle service provided by the hotel. Guests appreciate the peaceful retreat away from the bustling city center, coupled with nearby essential amenities like supermarkets and dining options, making it a highly convenient choice for travelers.
The breakfast at the hotel is particularly notable, garnering high praise for its flavor, presentation and variety, including options for special dietary needs. The well-regarded buffet includes fresh fruits, homemade pastries, hot dishes and unique items like sushi and chocolate fondue, enhancing overall guest satisfaction. While some guests experienced delays during peak times, the attentive staff generally ensure a pleasant dining experience.
Dinner at the hotel’s restaurant is also well-received, highlighted by tasty dishes, fair prices and themed events. Though there were minor mentions of limited menu variety and occasional service delays, these were outweighed by the positive reviews of the culinary offerings and the excellent service provided by the staff.
Rooms at the hotel are celebrated for their comfort, modern decor and cleanliness. Guests appreciate the spaciousness, good natural lighting and thoughtful layouts, which cater well to families. Despite minor issues like occasional noise and varying room temperatures, the overall feedback is overwhelmingly positive, emphasizing the cozy and well-maintained accommodations.
Cleanliness is a standout feature with the hotel receiving consistent commendations for its spotless environment, both in rooms and common areas. The dedicated housekeeping service further enhances the guest experience, ensuring a neat and inviting atmosphere throughout the property.
The staff at Exclusive Gramado Hotel & Spa by Gramado Parks are another highlight, known for their exceptional friendliness, attentiveness and professionalism. Specific team members are frequently mentioned for their outstanding service, contributing to a welcoming and homely environment for guests.
The spa facilities receive enthusiastic praise for their excellent design and service, including well-maintained jacuzzis and effective massage treatments. Though there were minor suggestions for improvement, such as better management of sauna reservations, guests overall found the spa to be a perfect place for relaxation.
The gym and pool facilities, while mostly praised for their quality and maintenance, had some notes for improvement. The gym's temperature and maintenance of some equipment could be better and the pool area, though clean and well-maintained, faced occasional issues with overcrowding and temperature control.
In summary, Exclusive Gramado Hotel & Spa by Gramado Parks impresses with its strategic location, exceptional culinary options, comfortable and clean accommodations and outstanding staff, making it a top-tier destination for travelers seeking a serene yet convenient retreat in Gramado.
The breakfast at the hotel is particularly notable, garnering high praise for its flavor, presentation and variety, including options for special dietary needs. The well-regarded buffet includes fresh fruits, homemade pastries, hot dishes and unique items like sushi and chocolate fondue, enhancing overall guest satisfaction. While some guests experienced delays during peak times, the attentive staff generally ensure a pleasant dining experience.
Dinner at the hotel’s restaurant is also well-received, highlighted by tasty dishes, fair prices and themed events. Though there were minor mentions of limited menu variety and occasional service delays, these were outweighed by the positive reviews of the culinary offerings and the excellent service provided by the staff.
Rooms at the hotel are celebrated for their comfort, modern decor and cleanliness. Guests appreciate the spaciousness, good natural lighting and thoughtful layouts, which cater well to families. Despite minor issues like occasional noise and varying room temperatures, the overall feedback is overwhelmingly positive, emphasizing the cozy and well-maintained accommodations.
Cleanliness is a standout feature with the hotel receiving consistent commendations for its spotless environment, both in rooms and common areas. The dedicated housekeeping service further enhances the guest experience, ensuring a neat and inviting atmosphere throughout the property.
The staff at Exclusive Gramado Hotel & Spa by Gramado Parks are another highlight, known for their exceptional friendliness, attentiveness and professionalism. Specific team members are frequently mentioned for their outstanding service, contributing to a welcoming and homely environment for guests.
The spa facilities receive enthusiastic praise for their excellent design and service, including well-maintained jacuzzis and effective massage treatments. Though there were minor suggestions for improvement, such as better management of sauna reservations, guests overall found the spa to be a perfect place for relaxation.
The gym and pool facilities, while mostly praised for their quality and maintenance, had some notes for improvement. The gym's temperature and maintenance of some equipment could be better and the pool area, though clean and well-maintained, faced occasional issues with overcrowding and temperature control.
In summary, Exclusive Gramado Hotel & Spa by Gramado Parks impresses with its strategic location, exceptional culinary options, comfortable and clean accommodations and outstanding staff, making it a top-tier destination for travelers seeking a serene yet convenient retreat in Gramado.
Categories
Spa
Sustainability Journey
Family
$
+3
Info
Summary of reviews
Hotel Valle Dincanto in Gramado is frequently celebrated for its idyllic and tranquil location, providing a perfect retreat close to Gramado's main attractions yet far enough to ensure serenity and quiet—a true haven for couples seeking a romantic getaway. Despite its slightly off-center location, the hotel is easily reached by affordable transportation, making it an ideal base for exploring the areas of Gramado and Canela.
Guests are effusive in their praise of the hotel’s culinary offerings, particularly the breakfast experience. A vast array of options, catering to different dietary needs, is consistently lauded as extraordinary, featuring everything from scrambled eggs and waffles to diverse breads and pastries—all enjoyed in a pleasant setting often accompanied by live music, enhancing the ambiance. Afternoon tea is a cherished addition, and dinners at the Osteria Di Lucca restaurant stand out for their excellent service, exceptional dishes, and elegant atmosphere, enriched further by live piano performances.
Accommodations at the hotel receive acclaim for their spaciousness, comfort, and impeccable cleanliness, with rooms beautifully appointed to ensure relaxation. Features such as plush beds with luxurious linens, a choice of pillow types, soothing bathtubs, and forest-view balconies enhance the inviting atmosphere. While some suggest a need for more decorative luxury, the overall comfort and elegance of the accommodations are undeniable, especially with touches like fireplaces adding a cozy feel.
The hotel maintains a high standard of hygiene and organization, with attention to cleanliness echoed throughout the property. Attentive staff consistently exceed guest expectations, offering personalized, warm, and accommodating service that enhances the welcoming and luxurious atmosphere that Hotel Valle Dincanto embodies.
Adding to the splendid offerings are the hotel's spa and pool facilities. Guests enjoy relaxing spa services and exclusive amenities such as a private sauna, a fully-equipped gym, and a heated pool available for private reservation, contributing to the intimate and indulgent experiences.
Hotel Valle Dincanto stands out as a romantic and luxurious destination in Brazil, especially for couples. It combines exquisite service, food, and accommodations to create an unforgettable experience marked by peace, comfort, and detailed attention—a cherished choice for those seeking a magical escape in Gramado.
Guests are effusive in their praise of the hotel’s culinary offerings, particularly the breakfast experience. A vast array of options, catering to different dietary needs, is consistently lauded as extraordinary, featuring everything from scrambled eggs and waffles to diverse breads and pastries—all enjoyed in a pleasant setting often accompanied by live music, enhancing the ambiance. Afternoon tea is a cherished addition, and dinners at the Osteria Di Lucca restaurant stand out for their excellent service, exceptional dishes, and elegant atmosphere, enriched further by live piano performances.
Accommodations at the hotel receive acclaim for their spaciousness, comfort, and impeccable cleanliness, with rooms beautifully appointed to ensure relaxation. Features such as plush beds with luxurious linens, a choice of pillow types, soothing bathtubs, and forest-view balconies enhance the inviting atmosphere. While some suggest a need for more decorative luxury, the overall comfort and elegance of the accommodations are undeniable, especially with touches like fireplaces adding a cozy feel.
The hotel maintains a high standard of hygiene and organization, with attention to cleanliness echoed throughout the property. Attentive staff consistently exceed guest expectations, offering personalized, warm, and accommodating service that enhances the welcoming and luxurious atmosphere that Hotel Valle Dincanto embodies.
Adding to the splendid offerings are the hotel's spa and pool facilities. Guests enjoy relaxing spa services and exclusive amenities such as a private sauna, a fully-equipped gym, and a heated pool available for private reservation, contributing to the intimate and indulgent experiences.
Hotel Valle Dincanto stands out as a romantic and luxurious destination in Brazil, especially for couples. It combines exquisite service, food, and accommodations to create an unforgettable experience marked by peace, comfort, and detailed attention—a cherished choice for those seeking a magical escape in Gramado.
Categories
Spa
Sustainability Journey
Luxury
$
+8
Info
Summary of reviews
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
Categories
Sustainability Journey
Spa
Luxury
$
Info
Summary of reviews
Bella Gramado Resort & Spa by Gramado Parks is celebrated for its prime location, nestled strategically between Gramado and Canela, offering convenient access to numerous tourist attractions, parks and restaurants. Despite being a distance from downtown Gramado, this is easily overcome with a short car ride or affordable Uber trip. The serene environment and complimentary hotel shuttle to Gramado's covered street enhance the convenience for guests, making it an excellent base for exploration while maintaining a relaxing atmosphere.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
Categories
Spa
Sustainability Journey
Family
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection10.4 mi from Morro dos Bugres
Hotel in Canela
8.8
Excellent$
+9
Info
Categories
Sustainability Journey
Spa
Honeymoon
$
+4
Info
Categories
Spa
Sustainability Journey
Dog Friendly
Categories
2
Map