Hotel VillaOeste

Mossoro -5.20062100, -37.33943900 , Av. Presidente Dutra, 870, Iha De Santa Luzia (Show on Map)
8.4
Very Good


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Summary of reviewsHotel VillaOeste in Mossoró receives widespread praise from guests, particularly for its strategic and convenient central location. It is lauded for easy access to downtown, shopping centers, parks, main roads and key institutions, making it suitable for both leisure and business travelers. The hotel’s ample and secure parking enhances its appeal for those traveling by car, while its peaceful atmosphere with green spaces fosters a relaxing environment.

The breakfast at Hotel VillaOeste is frequently highlighted as a standout feature. Guests commend the fresh, high-quality ingredients and the variety of options, including regional specialties and freshly made items like omelettes and waffles. Guests find the breakfast offerings fresh, delicious and plentiful, generally exceeding expectations.

Dinner at the hotel is also positively received with guests appreciating the delicious food, cozy restaurant atmosphere and fair pricing. However, some reviews noted inconsistencies in the availability of dining services with the restaurant sometimes not operational for lunch and dinner, requiring guests to seek external options.

The rooms at Hotel VillaOeste receive mixed reviews. Many guests appreciate the spacious, comfortable and clean accommodations with well-functioning amenities such as air conditioning and good lighting. However, some reviews pointed out issues in older rooms needing renovation, including musty smells, outdated furniture and noise problems.

Regarding cleanliness, the hotel is generally described as clean and well-organized with pleasant and fragrant rooms. Some areas, however, have been flagged for requiring better maintenance and more thorough cleaning, particularly in common spaces and specific rooms.

The staff at Hotel VillaOeste is consistently praised for their friendliness, efficiency and professionalism. Guests note the outstanding service from receptionists, restaurant staff and housekeepers, highlighting their dedication and courteousness that enhance the overall stay experience.

Wi-Fi at the hotel is another mixed aspect with some guests experiencing good speeds in certain areas while others face weak and unreliable connections in their rooms.

The pool area is frequently praised for its spaciousness and pleasant atmosphere with warm water being a notable plus. However, some maintenance concerns and occasional cleanliness issues have been reported.

Guests generally have a positive experience with the hotel's parking facilities, appreciating the wide and secure spaces, though some note the lack of covered parking.

Hotel VillaOeste is considered a family-friendly destination, offering spacious family rooms and lounges. Despite some logistical challenges, such as navigation difficulties involving stairs and event spaces, the hotel remains a convenient choice for families.

Beds receive both positive and negative feedback. While many guests find the beds comfortable and plush, there are numerous reports of discomfort due to old or faulty mattresses and bedding issues.

Overall, Hotel VillaOeste is rated highly for its excellent value for money, good service quality and comfortable accommodations, making it a worthwhile choice, especially for business travelers. Though some facilities require better maintenance, the hotel’s exceptional location, welcoming atmosphere and dedicated staff make it a recommended stay.
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Categories
Dog Friendly Hotel
This hotel allows dogs of any size for an additional fee, and cats may be allowed by request. Beds and bowls are available for pets. It offers family rooms and a swimming pool.

Hotel with Swimming Pool
This hotel offers 2 outdoor pools, pool umbrellas, and sun loungers for relaxation. Guests appreciate the excellent value for money, convenient location, and outstanding staff performance. It is a luxurious experience for travelers seeking comfort and convenience.

  Outdoor Pool  


Business Hotel
This hotel in Mossoró likely provides essential business facilities for travelers in the region. These may include meeting spaces and standard business services.

Hotel with Parking
This hotel offers a convenient and complimentary car park on-site. Guests benefit from spacious and ample parking spaces, ensuring ease of parking. Free self parking is available.

Hotel with Gym
The hotel includes a fitness area for guests to engage in physical activity. It provides essential equipment for a basic workout.

4-Star Hotel
This hotel enjoys a prime location and offers Wi-Fi, complimentary parking, and an outdoor swimming pool. It's close to the Estacao das Artes Cultural Center.

Hotel with Outdoor Pool
This hotel offers 2 outdoor pools and a children's pool. It also provides amenities such as a poolside bar and sun loungers, enhancing the poolside experience. Guests can also enjoy the convenience of having a restaurant on-site.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Hotel for Yoga

Room Types
Premium Room This larger, air-conditioned room features a 32" LCD TV, minibar, work desk and nighstand. Its bathroom includes a hairdryer, magnifying mirror and solar water heating. Wi-Fi is free.

Triple Master Room This air-conditioned room features an LCD TV, minibar, work desk and nightstand. Its bathroom includes a hairdryer, magnifying mirror and solar water heating. Wi-Fi is free.

Master Room The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The triple room offers a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels.

Master Family Room The family room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The family room features a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 4 beds.

Loft This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 5 beds.

Double Room with Patio The double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
The guest reviews of Hotel VillaOeste highlight its excellent and strategic location as one of its strongest points. Situated centrally in Mossoró, the hotel provides easy access to the city’s main attractions with many guests emphasizing its proximity to downtown, shopping centers, parks and the main street, ensuring convenience for both leisure and business travelers. The ample and secure parking facilities further enhance its appeal, making it ideal for those traveling by car.

Many reviews praise the hotel for its peaceful atmosphere despite being centrally located with lots of green spaces and large leisure areas that contribute to a relaxing environment. The accessibility from major routes and the proximity to points of interest like UFERSA and other universities also make it a preferred choice for visitors.

Overall, the hotel’s location received consistent commendation for its convenience, centrality and the pleasant, nature-rich surroundings, making it an exceptional base for exploring Mossoró.

Breakfast
Hotel VillaOeste has garnered significant praise for its breakfast offerings, as highlighted by numerous guest reviews. The breakfast is frequently described as excellent, wonderful and very good, delighting guests with its freshness and high-quality ingredients. Many reviewers appreciated the wide variety and abundant options available, including regional specialties like tapioca and freshly made items such as omelettes and waffles. A standout breakfast was a consistent theme, providing a mix of delicious and diverse choices that cater to different tastes.

Guests commented on the breakfast being well-served, tasty and even exceptional, often surpassing expectations. The inclusion of special requests adds a personal touch that many found appealing. Some reviews also briefly noted the overall cleanliness and quality of service, contributing to a positive breakfast experience.

However, a few guests mentioned that while the breakfast was good, it could benefit from a greater variety of options, highlighting some inconsistencies. A small number also referenced basic offerings that did not meet their expectations.

Overall, the breakfast at Hotel VillaOeste stands out as a highlight for most, offering a delightful start to the day with diverse, fresh and tasty options that cater to various preferences.

Dinner
Hotel VillaOeste has garnered varied opinions regarding its dinner options. Guests frequently highlight the delicious food offerings with positive mentions of the burgers and great dinner options. The restaurant is appreciated for its good food with one review specifically praising the enjoyable meals and fair pricing. Many reviewers commend the restaurant for providing good food for snacks, appetizers, lunch and dinner, considering the dishes delicious and well-priced. The cozy and pleasant atmosphere of the restaurant space adds to the dining experience.

However, there are notable inconsistencies in the availability of dining services. Several guests mentioned that, contrary to the hotel's description, the restaurant was not operational for lunch and dinner during their stay. Some reviews highlighted the inconvenience of not having a working kitchen or the need to resort to external delivery services like IFood due to the absence of in-house dining options.

In conclusion, when the restaurant is operational, it receives high praise for its food quality, ambiance and fair prices. However, potential guests should confirm the current status of the dining services to avoid disappointment.

Rooms
Hotel VillaOeste offers a mix of spacious and comfortable rooms with varying levels of amenities and maintenance. Many guests appreciated the large, well-organized rooms that are clean and cozy, often highlighting the comfortable beds, good air conditioning and ample lighting. Some rooms have beautiful garden views and nice bathrooms, enhancing the overall stay experience.

However, a significant number of reviews pointed out issues with older rooms in need of renovation. Common complaints include musty smells, infiltration and mold, outdated furniture and small, poorly equipped bathrooms. Noise can be a problem, especially in ground floor rooms without soundproofing and cleanliness has sometimes been noted as lacking. The general sentiment reflects a need for maintenance and modernization across many of the hotel’s accommodations.

Despite these issues, friendly reception staff and comfortable beds received positive mentions, making the overall stay satisfactory for those who value comfort over modernity. Guests seeking spacious rooms and well-maintained areas are encouraged to inquire specifically about the newer rooms or those that have been recently renovated.

Beds
Hotel VillaOeste offers a mixed experience when it comes to bed comfort, highlighting both commendable and negative aspects. Guests frequently mention that the beds are comfortable, often describing them as extremely comfortable, plush and soft. Many found the large, comfortable beds to be a high point of their stay with positive mentions of comfortable bedding and excellent showers adding to the overall experience.

However, there were also consistent reports of discomfort. A number of guests commented on the beds being rather uncomfortable or even horrible with complaints about old and lumpy mattresses, very soft or deformed mattresses and pillows that were not up to standard. Issues such as double beds being made up of two single beds pushed together and faulty or worn-out bedsteads were mentioned. Some described the beds as having defects with one bed compared to a sinking canoe. Problems with bedding quality, such as sheets with a bad smell or not covering the bed properly, also detracted from the overall comfort.

In summary, while many guests enjoyed the comfort of their beds at Hotel VillaOeste, there is a considerable need for improvement in bed quality and maintenance to ensure a consistently pleasant sleep experience for all guests.

Cleanliness
Hotel VillaOeste has received a variety of comments regarding its cleanliness. Positive feedback highlights the hotel as a clean and organized environment with many guests praising the clean and comfortable rooms. The hotel is noted for its excellent cleanliness, well-maintained facilities and pleasant atmosphere upon entry. Guests have described the rooms as clean, fragrant and well-organized with very good cleaning standards overall.

However, some reviews indicate areas that need improvement. Guests mentioned issues like moldy rooms and bathrooms, dusty areas and a need for more detailed bathroom cleaning. The cleanliness of common areas, the pool and specific parts of the hotel such as the corridor and gym were also flagged for requiring better maintenance and more thorough cleaning.

Despite these concerns, the general consensus is that while the hotel presents a generally clean and pleasant environment, attention to detail in cleaning and maintenance could enhance the guest experience significantly.

Staff
Hotel VillaOeste consistently receives high praise for its staff across various departments, including reception, housekeeping and the restaurant. The receptionists were frequently described as friendly, welcoming and efficient, ensuring a smooth check-in process and providing exceptional service to guests. The attentiveness and professionalism of the staff were highlighted as standout features, contributing to outstanding customer experiences. Guests noted that the service from the hotel employees enhanced their stay, especially mentioning the dedication and courtesy of the restaurant and housekeeping teams.

The staff at the restaurant earned specific commendations for being very friendly and attentive, contributing significantly to a positive dining experience. Additionally, the hotel's housekeepers were recognized for their politeness and professionalism, maintaining a high standard of cleanliness and service.

Despite some isolated criticisms regarding service deficiencies and occasional unfriendly interactions, the overwhelming consensus is that Hotel VillaOeste offers great service with a friendly, helpful and proactive team. The polite and well-trained employees ensure guests feel valued and well cared for, making the hotel a recommended choice for a comfortable and enjoyable stay.

Wi-Fi
Hotel VillaOeste offers free Wi-Fi throughout the premises with some guests noting good speeds and functionality in certain areas. However, numerous reviews mention issues with the Wi-Fi in the rooms, where the connection was often weak, unreliable or non-existent. Some guests experienced frequent disconnections and poor signals, which made streaming services like Netflix and YouTube unavailable or difficult to use. Despite these recurring issues, there are pockets of the hotel where the Wi-Fi performs well, providing a more satisfactory experience for guests in those areas.

Pool
Hotel VillaOeste offers a range of leisure amenities, among which the pool area stands out as a highlight, consistently praised for its spaciousness and pleasant atmosphere. Many reviews appreciate the pool, describing it as excellent, amazing and fantastic with some specifically noting the warm and heated water, making it a comfortable option for relaxation.

Families find the pool particularly beneficial, providing guaranteed fun for children and ample entertainment options. The pool's connection to a broader, spacious leisure area adds to the overall appeal, further complemented by varied activities and helpful facilities.

However, not all feedback is entirely positive. While many guests appreciate the clean and accessible pool, others reported issues such as dirty or murky water, occasional sightings of cockroaches and general maintenance concerns. Some experienced disappointments like pool closures for cleaning or events and the absence of pool bar services on certain days.

Despite occasional cleanliness setbacks and operational hiccups, the pool at Hotel VillaOeste remains a favored feature for relaxing and enjoying the hotel's leisure offerings, contributing to a memorable stay for many visitors.

Parking
Hotel VillaOeste offers a variety of parking options that generally receive positive feedback from guests. The parking area is consistently described as wide and ample, providing plenty of space for vehicles. Many appreciated the secure and well-maintained conditions of the parking lot with several reviews highlighting the availability of free parking for guests. However, a common concern is the lack of covered parking spaces, which means vehicles are exposed to the sun, an aspect some guests found less favorable. Despite these minor drawbacks, the overall sentiment leans positively towards a good parking experience with sufficient space and safety.

Family
Hotel VillaOeste offers an excellent stay for families, presenting great value with its cost-benefit accommodations. The hotel's amenities include spacious family rooms and lounges suitable for family rest, fostering a homey and friendly atmosphere perfect for those traveling with children and even pets. The large lounge areas and family-oriented environment make it a cool place for families to unwind. Guests have noted the satisfactory accommodations and the suitability for both couples and families alike.

However, it's worth mentioning that some logistical considerations, such as the need to navigate stairs and the route to the pool area passing through event spaces, could detract from the overall family experience. Despite these minor issues, the hotel remains a convenient and pleasant choice, particularly for families with small children.

4 Star
Hotel VillaOeste receives high praise for its cost-benefit ratio, consistently being described as offering excellent value for money. Guests frequently express their satisfaction with the hotel's pricing, labeling it as very good and beneficial for their budgets. One of the standout features is the service quality, which contributes to an overall impression of superb hospitality, aligning well with its four-star rating.

Many guests find the hotel to be a wonderful, great place to stay with some even describing it as superb. The superior room quality is another highlight, adding to its appealing four-star reputation.

However, some concerns have been raised about the breakfast options, which are thought to be lacking for a hotel of this standard. Additionally, there are occasional mentions of maintenance issues, such as poor structure and run-down facilities that could use renovation. Noise from the corridors and rooms affecting sleep quality due to poor acoustics is another noted drawback. Overall, while some aspects may fall short of four-star expectations, the exceptional value and service quality make Hotel VillaOeste a worthwhile stay.

Business
Hotel VillaOeste caters well to business travelers, offering facilities and services designed to meet their professional needs. Located in an excellent area, it provides ideal settings for both leisure and business activities. Guests frequently highlight the comfortable rooms and the business atmosphere, making it a good choice for work-related trips.

Visitors appreciate the excellent value of the facilities, alongside friendly and excellent service. The business area is notably well-organized with good places for business meetings and stays. While some guests have mentioned challenges like unreliable WiFi and the inconvenience of the restaurant being closed at night, the overall experience remains positive. Standard cleanliness levels and dedicated work desks further enhance its appeal for those traveling mainly for work.

In summary, Hotel VillaOeste is well-regarded for its business traveler-friendly amenities, despite minor inconveniences with WiFi and dining options during the off-season.

Accessible
Hotel VillaOeste offers an overall accessible experience for guests with disabilities, featuring facilities that are generally easy to navigate. The hotel prides itself on being accessible with available amenities such as an elevator and a pool, contributing to a comfortable stay. The rooms and showers are kept clean and well-maintained, ensuring a pleasant environment for all guests. The attentive and helpful staff provide excellent service and are noted for their consideration towards guests' needs. The hotel also offers good WiFi connectivity and has been recommended as one of the best options for accessible accommodations. However, it should be noted that accessibility is limited to the ground floor, as higher floors may present challenges, particularly for elderly guests.

Outdoor Pool
Hotel VillaOeste boasts an impressive outdoor swimming pool that garners significant praise from its guests. Many highlight the large, well-lit pool area as a standout feature, providing both aesthetic appeal and practicality. The pool is temperature controlled and heated, ensuring a warm and enjoyable swimming experience regardless of the season.

Several reviews emphasize the amazing and beautiful pool area, often using adjectives like fantastic, wonderful and great to describe their satisfaction. Despite one mention of the pool being dirty, there is also acknowledgment that the pool is regularly cleaned, maintaining a generally high standard of hygiene and upkeep.

Guests frequently mention the nice atmosphere of the pool area, contributing to a positive overall experience at the hotel. The addition of comfortable amenities, such as the wonderful bed, complements the appealing pool environment, making Hotel VillaOeste not just a place to stay but a pleasant space to relax and unwind.

Romantic
Hotel VillaOeste offers a charming escape ideal for couples seeking a romantic getaway. With its serene and peaceful surroundings, it provides a calm atmosphere that couples can truly enjoy. The cozy ambiance and super cozy accommodations further enhance the romantic experience. Nestled in the middle of nature, the hotel provides an amazing view that makes visitors fall in love with the place.

Guests particularly appreciate the romantic atmosphere that pervades the hotel, making it a perfect destination for those looking to rekindle the romance in their relationships. The nice rooms for couples and a big lounge area add to the comfort and appeal. Additionally, soft beds and fantastic wine contribute to the special experience at Hotel VillaOeste.

Despite the occasional noise from group guests, the hotel's overall calm and quiet environment makes it a great romantic getaway. Couples will find it to be a charming location, ideal for spending quality time together in a beautiful setting. The nostalgic décor, like old portraits on the walls, adds to the unique and romantic character of the hotel.

Dog Friendly
Hotel VillaOeste stands out as a highly accommodating venue for guests traveling with their pets. The hotel offers a delightful welcome kit for pets, often highlighted as a standout feature by visitors. The environment is particularly favorable for pets with ample space and a dedicated lounge ensuring that furry friends feel as welcome as their owners. Families will find the rooms spacious and comfortable, catering well to both humans and their animal companions.

The hotel is noted for its pet-friendly policies, allowing pets across various areas and providing a great overall atmosphere for dogs. Located conveniently, the hotel ensures a stress-free stay for travelers with pets. However, it's important to note that some guests mentioned an additional pet fee that was not clearly informed at the time of booking. Nonetheless, the overall sentiment remains positive with many guests appreciating the super dog-friendly environment and the thoughtful amenities provided for their pets.


Yes, Hotel VillaOeste has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel VillaOeste.

Yes, Hotel VillaOeste welcomes dogs.

Yes, parking facilities are available at Hotel VillaOeste.

Yes, Hotel VillaOeste has a gym.

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