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Summary of reviewsHotell City stands out for its exceptional central location in Motala, providing guests with the convenience of being within walking distance to the city's key attractions, such as the harbor and city square. This prime spot, combined with its calm and serene setting, makes it an ideal base for exploring the scenic and cultural aspects of Motala. The maritime-themed ambiance adds to the charm, creating a cozy atmosphere that resonates with the waterfront surroundings. Guests appreciate the affordability and accessibility, particularly with easy access to public transportation and good parking facilities.
The breakfast experience at Hotell City is generally well-received, with many guests noting the quality and variety offered at the buffet. The breakfast room's calm and harmonious setting enhances the morning meal, and the staff's friendliness contributes positively to the dining experience. There are occasional critiques about some items running out and the simplicity of the offerings, but overall, the breakfast remains a satisfying aspect of the stay.
Guestrooms are noted for their simplicity and coziness, providing good value for money. While many find the rooms comfortable, clean, and featuring appealing marine-themed decor, some reviews highlight maintenance issues and the need for renovation. The lack of air conditioning and limited ventilation can occasionally affect comfort. Despite these points, the accommodation is practical and budget-friendly for many guests.
Cleanliness is often praised, with many appreciating the well-maintained rooms and the recent renovations that enhance their appeal. However, there are some mentions of inconsistency in cleaning standards, particularly in public areas and bathrooms. Nonetheless, the positive aspects of cleanliness paired with warm and accommodating staff generally leave a favorable impression.
The staff at Hotell City receive high marks for their friendliness and helpfulness, which significantly enhances the guest experience. The team's warmth and attentiveness, particularly at the reception and during breakfast, create a welcoming atmosphere that makes guests feel valued and comfortable.
Regarding bedding, reviews are mixed, but many guests find the beds comfortable, contributing to a restful stay. Some do note the beds to be firm or the frames creaky, suggesting room for improvement, but overall, the beds contribute positively to the hotel's atmosphere of relaxation.
As a three-star hotel, Hotell City offers central, affordable accommodations with satisfactory amenities. While some guests have mixed feelings about its star rating, the inclusion of breakfast, dinner, and a museum visit provides substantial value, encouraging many to consider it for future visits. Overall, Hotell City is seen as a pleasant and budget-friendly choice, with its location and friendly service being significant highlights. Show more
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Categories
3-Star Hotel
This hotel is centrally located, steps from Göta Canal and within a 5-minute walk of Motala Motormuseum. It offers a free buffet breakfast and has a maritime theme.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Room Types
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a seating area, a wardrobe, parquet floors, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a flat-screen TV with cable channels, a seating area, a wardrobe, parquet floors as well as city views. The unit has 2 beds.
Superior Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room. The unit has 2 beds.
Guest Reviews
7.1
Good
Location
Hotell City shines with its exceptional location, offering a perfect blend of convenience and charm in the heart of Motala. Nestled centrally, it stands within walking distance from various attractions, such as the harbor, the city square, and numerous dining options, making it a prime spot for visitors keen to explore the city. Guests appreciate its proximity to significant landmarks like the Göta Canal and the ease of access to public transportation, with the train station nearby. While the central location puts guests at the heart of the vibrant city life, the setting remains calm and serene, offering a peaceful retreat after a day of exploration. The hotel itself exudes a cozy, maritime ambiance, with its decor echoing the surrounding water-rich area. With good parking options and affordability, Hotell City emerges as an ideal base for those looking to experience the scenic and cultural facets of Motala.
Breakfast
Hotell City offers a breakfast experience that generally meets guests' expectations with a solid selection of options. Many reviews highlight the quality and variety of the offerings, emphasizing its adequacy for a pleasant start to the day. The breakfast room provides a nice setting, described by guests as calm and harmonious, enhancing the overall experience. Various mentions of a plentiful spread point to a well-stocked buffet featuring different types of breads and some notable items like crispy bacon. Guests appreciate the comprehensive array of choices, which include both continental and basic options, ensuring everyone finds something to enjoy.
While many find the breakfast to be very good or even exceeding expectations, some reviews indicate areas for improvement. A few guests note issues like running out of items or a lack of hot options, suggesting that the breakfast occasionally falls short in terms of organization and variety. Moreover, there are comments about the simplicity of the breakfast, with some guests desiring more fresh ingredients and better-quality bread. Despite these critiques, the staff receives praise for their friendly service, contributing positively to the breakfast experience. Overall, while there is room for enhancement, Hotell City's breakfast is largely considered satisfactory and contributes to the hotel's appeal.
Rooms
Hotell City offers simple, cozy accommodations in a central location that impresses many guests with its friendly service and marine-themed decor. The rooms provide good value for money and are generally well-cleaned and tidy. However, there are several areas for improvement. Many guests found the rooms, though pleasant and spacious, to be in need of renovation, with worn-out furnishings and some maintenance issues like broken fixtures and missing components. An overarching concern is the lack of air conditioning, leading to uncomfortably warm conditions, especially since windows provide limited ventilation. While some rooms are charming with comfortable beds, others are small and lack amenities such as bedside tables or drawers. Some bathrooms are cramped, requiring extra care to close doors. Despite these issues, the hotel offers a practical stay for those looking for budget-friendly options in the city.
Beds
Hotell City garners mixed reviews when it comes to their bedding accommodations, with impressions ranging from high praise to areas needing improvement. Many guests consistently highlight the comfort of the beds, commending them as good and even wonderful. Comfortable bedding and pillows appear as frequent positive notes, contributing to a pleasant and restful stay for numerous visitors. The sentiment is that such amenities ensure a relaxing environment, elevated by good service and a convenient location that enhances overall satisfaction.
However, not all guests share the same experience. Some find the beds too firm or of questionable quality, with remarks about creaky or narrow frames. Discomfort occasionally extends to the pillows, suggesting certain inconsistencies in room comfort. Additional observations include issues with temperature control, perhaps contributing to less restful nights for some. Despite these occasional remarks, the positive assessments on bed comfort stand out, helping to position Hotell City as a generally decent place for rest and relaxation amidst its otherwise appealing features.
Cleanliness
Hotell City offers a promising blend of comfort and convenience, nestled in a prime location in central Motala. Guests frequently praise the hotel for its well-cleaned rooms and cozy ship/lake-themed ambiance, with many finding the cleanliness of the rooms to be commendable. Recent renovations have enhanced the appeal of the rooms, making them both clean and nice.
The breakfast experience and staff friendliness are significant highlights, contributing to a pleasant stay. The breakfast buffet is particularly noted for being well-managed, especially during challenging times such as the pandemic. However, there are areas for improvement, particularly in maintaining consistent cleanliness standards. Some reviews mention issues with dust, cobwebs, and other cleanliness oversights, especially in public spaces and bathrooms. Corridors and breakfast room tables sometimes fall short of expectations, and occasional cleaning mishaps are observed, such as dirty shower cabin doors and mold on shower curtains.
Overall, despite some inconsistencies, the positive aspects, including welcoming staff and the central location, often leave a favorable impression on visitors.
Staff
At Hotell City, the guest reviews consistently highlight the exceptional friendliness and helpfulness of the staff. Visitors frequently mention the warm and welcoming atmosphere created by the team, especially at the reception, where guests are greeted with smiles and attentive service. The staff are praised for being approachable and accommodating, ensuring that requests, such as specific room preferences, are met with care and efficiency. This level of dedication extends to other areas, with guests noting the attentive service during breakfast and the flexibility displayed by the team throughout their stay.
The support provided by the staff leaves a lasting impression, making guests feel comfortable and valued during their visit. Despite a few isolated instances of average service, the majority of feedback reflects positively on the staff's ability to maintain a pleasant environment. Overall, the combination of friendly interactions and helpful service establishes Hotell City as a place where guests feel truly welcomed, enhancing their travel experience and encouraging future visits.
3 Star
Hotell City offers a centrally located and affordable accommodation option, ideal for a short stay. Guests appreciate its proximity to the main square and canal, which makes exploring local attractions convenient. The hotel's marine-themed decor might be a point of contention for some, indicating it could improve in promoting a positive overall experience. As a three-star hotel, it provides satisfactory and simple amenities, delivering good value, especially given the inclusion of breakfast, dinner, and access to a museum in the overall price. This feature highlights its appeal as a budget-friendly choice, prompting some guests to favor it for future visits despite mixed feelings about its star rating.
No, Hotell City doesn't have any pool.
No, a spa isn't available at Hotell City.
Yes, Hotell City welcomes dogs.
No, parking facilities aren't available at Hotell City.