The Crowne Plaza Minneapolis West by IHG, is known for its exceptional customer service and friendly staff. Guests have consistently praised the hotel staff for their courteous and attentive service with many noting the warm welcome they received upon arrival. The desk staff are particularly helpful and prompt, while John the bartender is highly regarded for his hospitable demeanor. Although there were a few isolated negative experiences with the evening and front desk staff, the majority of guests had a positive experience with the hotel staff. Overall, the staff at this hotel are polite, capable and always willing to go the extra mile to ensure guests feel welcome and comfortable.
The Country Inn & Suites by Radisson, Woodbury, MN has generally left guests satisfied with their stay. The hotel's convenient location for road trips and overall good value for money have been appreciated by guests. Some guests did express that the hotel was outdated and needed updating, but it is still considered to be decent and reasonably priced. While it may not be suitable for extended stays, it is a suitable stopover for short stays. An occasional issue with being charged more than originally quoted on booking was reported. Overall, the hotel has made a positive impression on the majority of guests, however, there have been a few who would not return in the future.