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Summary of reviewsMt Buller Chalet Hotel & Suites enjoys a highly favorable reputation, largely attributed to its prime location in the heart of Mt Buller village. Guests praise its convenient proximity to ski lifts, eateries, and shops, alongside stunning mountain views. This central positioning, coupled with the hotel’s appealing amenities such as a pool, spa, and café, makes it an attractive choice for travelers keen on exploring the vibrancy and natural beauty of Mt Buller.
The accommodations offer a cozy and spacious environment, particularly appreciated for their cleanliness and modern appeal. Many visitors commend the generous room sizes and comfortable furnishings, ideal for smaller groups. Although some find the rooms slightly dated and face issues with heat management due to direct sunlight, the overall comfort and value provided remain commendable.
Additionally, the hotel’s cleanliness is positively noted, despite minor critiques regarding some areas needing improvement, such as bathroom facilities and sofa beds. The rooms are generally well-equipped, reinforcing a pleasant and convenient stay.
The staff at Mt Buller Chalet Hotel & Suites consistently garner high praise, being recognized for their exceptional hospitality. Guests frequently highlight the warm, helpful, and accommodating nature of the staff, especially the reception team, which enhances the welcoming atmosphere of the hotel.
The pool and spa facilities are celebrated for their relaxing and rejuvenating qualities, especially after a day on the slopes. The heated pool with sunset views and associated wellness amenities contribute significantly to guest satisfaction, making it a family favorite.
While the beds receive a mixed response, with some concerns about the comfort of sofa beds and certain outdated amenities, many guests still report a restful experience due to the generally comfortable and warm bedding.
Overall, Mt Buller Chalet Hotel & Suites offers a satisfying and enjoyable experience with its exceptional location, friendly service, and inviting amenities, making it a preferred option for visitors to this picturesque alpine village. Show more
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Categories
Luxury Hotel
An award-winning boutique alpine hotel located in the heart of the village, this hotel offers an extensive range of luxury facilities including a spa, steam room, sauna, indoor heated swimming pool, and gym. Its prime location provides breathtaking views and easy access to the ski runs.
Hotel near Ski Resorts
This hotel is centrally located in Mount Buller Village, steps away from the main chairlift. It offers an indoor heated swimming pool, spa, steam room, and sauna for guests to enjoy after skiing.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - 1The spacious double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a bath and a hairdryer. The double room offers a sofa, a tiled floor, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
King Room - 2Offering free toiletries, this double room includes a private bathroom with a hairdryer. The double room offers a wardrobe, an electric kettle, a sofa, a tiled floor and a flat-screen TV. The unit offers 1 bed.
Suite with TerraceGuests will have a special experience as the suite provides a fireplace. The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This suite has a washing machine, a dining area, a flat-screen TV and a balcony. The unit offers 3 beds.
Standard SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite features a dining area, a wardrobe, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 3 beds.
Deluxe Family RoomThe spacious family room provides a dining area, a wardrobe, as well as a private bathroom featuring a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The family room features an electric kettle, a sofa, a tiled floor, a carpeted floor, as well as a flat-screen TV. The unit offers 3 beds.
Junior SuiteThe spacious suite has 2 bedrooms and 1 bathroom with a bath and free toiletries. The suite offers a wardrobe, an electric kettle, a sofa, a tiled floor and a flat-screen TV. The unit has 3 beds.
Junior Suite with Mountain ViewThis spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite offers a washing machine, a dining area, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit has 3 beds.
SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this suite also offers a washing machine, a dining area and a flat-screen TV. The unit offers 3 beds.
StudioThe spacious studio features a dining area, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. Meals can be prepared in the kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. The studio provides an electric kettle, a sofa, a tiled floor, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
King Studio with Sofa BedProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The studio's kitchenette, which features a refrigerator, is available for cooking and storing food. The studio provides a wardrobe, an electric kettle, a sofa, a tiled floor and a flat-screen TV. The unit offers 2 beds.
Deluxe SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a hairdryer and free toiletries. Boasting a balcony, this suite also features a washing machine, a dining area and a flat-screen TV. The unit has 3 beds.
Deluxe Queen RoomThe spacious double room provides a wardrobe and an electric kettle, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Deluxe Queen SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a hairdryer and free toiletries. This suite has a washing machine, a dining area, a flat-screen TV and a balcony. The unit has 1 bed.
Queen RoomThe spacious double room offers a wardrobe and an electric kettle, as well as a private bathroom featuring a hairdryer. The double room provides a sofa, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Deluxe King RoomThe spacious double room provides a washing machine, a wardrobe, as well as a private bathroom featuring a hairdryer. The double room features an electric kettle, a sofa, a tiled floor, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed and 1 futon.
Deluxe Queen Studio This studio provides a private bathroom, and a carpeted floor. The studio offers a washing machine, a wardrobe, an electric kettle, tumble dryer, as well as a flat-screen TV. The unit offers 1 bed.
Two-Bedroom Apartment with BalconyGuests will have a special experience as this apartment provides a fireplace. The apartment has 2 bedrooms, 1 bathroom and a kitchenette. Meals can be prepared in the kitchenette, which has a stovetop, a refrigerator, kitchenware and an electric kettle. Boasting a balcony, this apartment also offers a washing machine, tumble dryer and a flat-screen TV. The unit has 5 beds.
Three-Bedroom Apartment with BalconyThe fireplace is a top feature of this apartment. The apartment has 3 bedrooms, 2 bathrooms and a kitchenette. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A sofa, a flat-screen TV, a washing machine and a balcony are available in this spacious apartment. The unit has 6 beds.
King Studio with Sofa BedOffering free toiletries, this studio includes a private bathroom with a bath. The studio offers a wardrobe, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.
King SuiteThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
The Mt Buller Chalet Hotel & Suites boasts an exceptional location that receives high praise from its guests. Situated right in the heart of Mt Buller village, the hotel is perfectly positioned for guests seeking convenience and accessibility. Its central location places visitors close to ski lifts, making it an ideal choice for skiing enthusiasts. The proximity to restaurants and grocery stores further enhances the convenience, ensuring guests have everything they need within easy reach. Additionally, the hotel offers stunning mountain views, adding to the overall appeal. With facilities like a pool, spa, and an on-site café, the hotel's location complements its amenities, making it a top choice for those looking to fully experience the charm and excitement of Mt Buller.
Rooms
Located in the breathtaking alpine setting of Mt Buller, the Chalet Hotel & Suites offers a mix of cozy and spacious accommodations, catering well to different guest needs. Many guests have appreciated the comfort and generous size of their rooms, as well as the pleasant furnishings that enhance the overall experience. The rooms are frequently described as clean, contributing to a welcoming atmosphere. Guests also find the rooms to be well-suited for smaller groups, though they might feel a bit cramped for a family of four.
Despite the stunning surroundings, some rooms face challenges with heat management, heating up significantly due to direct sunlight. While the beds are warm and inviting, visitors occasionally wish for better airflow or cooling options. A few reviews highlight the need for more frequent housekeeping services and note that the rooms appear somewhat dated in terms of décor and amenities.
The hotel’s dining facilities are small but suitably functional, complementing the spacious kitchen areas found in some of the accommodations. Though not the cheapest option in the area, Mt Buller Chalet Hotel & Suites provides a decent value proposition with its spacious rooms and storage solutions, making it a solid choice for travellers seeking a comfortable stay in this picturesque locale.
Beds
Guest reviews of Mt Buller Chalet Hotel & Suites reveal a mixed perception of the bedding experience. On the positive side, many guests appreciated the very comfortable beds and found the bedding to be warm. However, there were recurring concerns regarding the condition of some beds. Sofa beds, in particular, were criticized for being unsuitable for sleeping due to noticeable springs, and some guests noted discomfort when accommodating two children. Additionally, there were remarks about certain beds being hard, lumpy, or extremely uncomfortable, with some facilities described as dated. Overall, while many guests enjoyed a restful sleep, there is room for improvement in certain areas to enhance the comfort of all sleeping arrangements.
Cleanliness
Mt Buller Chalet Hotel & Suites generally receives positive feedback regarding its cleanliness. Many guests find the hotel to be overall clean and tidy, providing good conditions for an overnight stay and a lovely visit. The rooms are often described as clean, convenient, and modern, with some travelers appreciating the quiet and comfortable environment accompanied by great views. The accommodations are considered well-equipped and cosy by several reviewers.
However, there are some areas identified for improvement. A few guests mentioned issues such as unvacuumed floors, uncomfortable sofa beds, and problems with bathroom facilities including a malfunctioning shower drainage and a filthy toilet bowl. While cleanliness is mostly well-regarded, a handful of reviewers believe it could be enhanced slightly. Despite these critiques, the hotel largely succeeds in offering a satisfactory level of cleanliness that complements the overall comfort of a stay.
Staff
The Mt Buller Chalet Hotel & Suites is renowned for its exceptional hospitality, as consistently highlighted by guests in their reviews. Visitors have repeatedly appreciated the warmth and friendliness of the staff, describing them as both helpful and welcoming. The reception team stands out, often praised for their fantastic service and cheerful demeanor. The staff's willingness to accommodate guests even after checkout, such as by allowing access to communal facilities, has left a positive impression on many. This commitment to guest satisfaction, paired with their approachable nature, creates an inviting atmosphere throughout the hotel. Despite a few instances of dissatisfaction, the majority of reviews underline the team's dedication to making guests feel comfortable and supported during their stay.
Pool
The pool and spa facilities at Mt Buller Chalet Hotel & Suites receive high praise from guests. After a long day on the slopes, visitors find the pool and spa incredibly relaxing and rejuvenating. The pool area is complemented by a range of wellness options, such as a spa and sauna, creating a well-rounded offering for those seeking relaxation and leisure. Guests appreciate the heated pool, making it an inviting spot regardless of the weather. The pool offers an added charm by providing a view of the sunset, enhancing the overall experience. This combination of amenities makes the pool and spa a favorite among families, contributing to the enjoyment of their stay. Overall, the facilities are well-regarded, creating a pleasant and enjoyable experience for visitors.
Yes, Mt Buller Chalet Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Mt Buller Chalet Hotel & Suites.
No, Mt Buller Chalet Hotel & Suites doesn't allow dogs.
No, parking facilities aren't available at Mt Buller Chalet Hotel & Suites.