Mt Cook Lodge and Motels

Mount Cook Village -43.73667900, 170.09932200 , Private Bag (Show on Map)
8.7
Very Good


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Summary of reviewsMt Cook Lodge and Motels, nestled in the heart of Mount Cook Village, is highly praised for its superb location, providing breathtaking proximity to Aoraki/Mount Cook. Guests are consistently impressed by the stunning mountain views visible from their rooms, making it an ideal base for nature lovers and trekking enthusiasts aiming to explore the nearby national park and trails like the Hooker Valley.

While the lodge does not have on-site breakfast options, guests can indulge in a high-quality buffet at the nearby Hermitage Hotel. The breakfast spread, especially the desserts, receives positive feedback despite the added cost and necessity of venturing out for it. For those who prefer self-catering, the lodge’s kitchen facilities offer a practical alternative.

Dining experiences at Mt Cook Lodge are varied, with the Hermitage Hotel buffet being a standout, lauded for its excellent service and phenomenal variety. While the smaller attached restaurants receive mixed reviews, diners still enjoy the good selection of dishes accompanied by scenic views.

Accommodations are characterized by modern and clean rooms, with comfort enhanced by warm, cozy interiors and spectacular views of snow-capped peaks. The spacious rooms with functional kitchens cater nicely to families and groups. While there may be some challenges with stairs and tight parking, the overall guest experience remains positive.

Cleanliness at the lodge is commendable, with modern design and thoughtful amenities contributing to a satisfying stay. The welcoming and helpful staff further enhance the experience, offering efficient service and local insights, although some small areas for improvement in staff training are noted.

WiFi connectivity at the lodge provides mixed experiences; though convenient and occasionally fast, reliability can fluctuate. The daily cap on free usage also poses some limitations. On the other hand, parking is largely convenient with easy access, though it can become limited during peak times.

The comfortable bedding in rooms ensures restful nights, with guests frequently praising the warmth and size of the beds. Overall, Mt Cook Lodge and Motels delivers a delightful stay characterized by its winning location, clean and comfortable accommodations, and welcoming staff, offering guests an unforgettable experience in one of New Zealand’s most iconic landscapes.
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Motel with Parking
This motel provides parking facilities for guests. Its location makes it a suitable base for exploring the surrounding areas.

Accessible Motel
This establishment is listed as an accessible hotel and provides accessible parking for guests.

Motel Taking Steps Towards Sustainability

4-Star Motel

Room Types
Mt Cook Lodge Standard Double or Twin Room Our standard lodge rooms have hillside views and include; ensuite, tea & coffee facilities, TV and air conditioning. Rooms are available as king or split king.

Mt Cook Lodge Double or Twin Room with view Our Valley View Lodge rooms have views across the Tasman Valley and include; ensuite, tea & coffee facilities, TV and air conditioning. Rooms are available as queen, king or split king.

Motel Studio The studio offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. Featuring a patio, this studio also features a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Motel Family Queen - Single - Single Boasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This apartment has a tea and coffee maker, a carpeted floor, a flat-screen TV and a patio. The unit has 4 beds.

Motel Family Queen Boasting a private entrance, this apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Featuring a patio, this apartment also offers a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit has 3 beds.

Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Mount Cook Village, Mt Cook Lodge and Motels boasts a location that consistently receives high praise from guests. The accommodation is ideally situated for those eager to explore the region's breathtaking landscapes, offering an unparalleled proximity to the stunning Aoraki/Mount Cook. Being close to the national park and hiking trails, it's a perfect base for trekking enthusiasts, with easy access to popular tracks like the Hooker Valley. Guests frequently mention the sublime mountain views visible directly from their rooms, often describing the scenery as stunning or spectacular.

The lodge's location not only enhances the natural allure of the area but also provides convenience with nearby facilities such as the Hermitage Hotel and essential amenities within Mount Cook Village itself. The tranquil surroundings, complemented by the convenience of walking distance to various trails and attractions, make it an excellent choice for visitors looking to immerse themselves in nature while enjoying comfortable and clean accommodations. Whether you're soaking in the majestic views or preparing for an adventure into the wilderness, the location of this retreat ensures an unforgettable experience in one of New Zealand’s most iconic landscapes.

Breakfast
Nestled in the scenic beauty of its location, Mt Cook Lodge and Motels offer guests an inviting experience, albeit with some considerations regarding breakfast arrangements. The lodge itself lacks an on-site breakfast option, prompting visitors to venture to the nearby Hermitage Hotel for their morning meal. While some have commented on the expense of the buffet, others find it to be a worthwhile indulgence, praising the top-range quality and excellent variety of offerings, particularly the desserts. Despite the necessity to travel a short distance for breakfast, many guests enjoy the delicious and clean breakfast available at Hermitage, which is often described as an amazing spread. However, logistical concerns such as meal timing and availability should be noted, as well as the occasional miscommunication about breakfast inclusions. While on-site options are limited, the lodge provides basic kitchen facilities for those who prefer to prepare their own breakfast. Overall, the breakfast experience is marked by high quality, though a bit of planning is recommended to fully enjoy what is available.

Dinner
Dining at Mt Cook Lodge and Motels offers guests a range of experiences, particularly at the main Hermitage hotel and its associated venues. The standout option is undoubtedly the buffet dinner at the Hermitage, which receives high praise for its phenomenal offerings and wide variety of choices that cater to diverse tastes. Despite being a tad expensive, many guests find the buffet to be a must-try experience, highlighting its excellent value and delightful presentation. Complemented by excellent service, the Hermitage buffet stands out as a swanky and memorable meal option.

The smaller attached restaurants, including Chamois Bar & Grill and Sir Edmund Hillary Cafe, seem to offer a mixed experience. While some find the food there average and a bit pricey, others appreciate the good selection of tasty foods such as burgers and pizzas, which are both filling and fairly priced. Overall, while the food is generally regarded as good, there are occasional remarks about the pricing and consistency in quality, particularly at Chamois Bar & Grill.

In addition to the food, diners can enjoy the restaurants’ appealing settings, often accompanied by great views, which enhances the dining experience. Despite its awkward opening hours and the mandatory buffet setup at Hermitage, many still recommend dinner at the motels for both taste and value. Overall, the dining options within the Mt Cook Lodge and Motels complex offer enjoyable meals in scenic surroundings, even if some choices come with a premium price tag.

Rooms
Nestled in the breathtaking Mount Cook, Mt Cook Lodge and Motels offers a delightful accommodation experience characterized by modern and impeccably clean rooms. Guests often appreciate the warmth and coziness of their rooms, even with the alpine chill outside. A highlight for many is the stunning views of snow-capped peaks and majestic mountains visible right from their rooms or balconies, making the stay even more memorable.

Rooms are generally spacious with comfortable beds, modern aesthetics, and functional kitchens, which are perfect for self-catering, providing a cost-saving option during mountain adventures. Some guests note the practicality of larger-than-expected room sizes, with specific accommodations offering efficient space utilization—ideal for families or groups seeking multiple sleeping areas.

The lodge's location is particularly praised for its convenience to nature lovers and hikers, seamlessly integrating access to Mount Cook's trails and nearby helicopter rentals. It sets a perfect base for exploring the area while providing peace and tranquility for those seeking a restful escape.

Despite some challenges such as navigating stairs without lifts and occasional tight parking arrangements, the overall experience is bolstered by a blend of modern amenities and thoughtful layout. Guests also appreciate the commendable services from the staff, particularly in managing unusual situations, ensuring a pleasant and comfortable stay.

Though there are occasional mentions of size and limited availability of some amenities, the positive aspects overwhelmingly stand out, making Mt Cook Lodge and Motels a charming and convenient choice for those venturing into the heart of New Zealand’s stunning natural landscapes.

Beds
Mt Cook Lodge and Motels consistently offers a restful experience for guests, highlighted by the numerous positive remarks regarding the beds. The bedding is described overwhelmingly as comfortable, with several guests specifically noting the beds' size, warmth, and comfort. The rooms contribute to a cozy setting, featuring clean and well-maintained facilities with underfloor heating in the bathrooms and good heating options during inclement weather. Although there are a few mentions of beds not being super comfortable or feeling slightly outdated, these concerns seem minor amidst the overall praise. Guests can expect spacious rooms where the design and amenities complement a comfortable night's sleep, leaving most patrons delighted with their stay.

Cleanliness
Mt Cook Lodge and Motels is generally appreciated by guests for its high standards of cleanliness and comfort. Many visitors praise the establishment for offering clean and modern rooms, with spacious interiors and comfortable beds. The property is described as bright and tidy, with effective heating and impressive bathroom amenities that include heated tiles. The cleanliness extends to the communal areas, and guests appreciate the smooth check-in and check-out process complemented by friendly and helpful staff. The accommodation benefits from a modern design and thoughtful facilities, promising a comfortable stay.

While the majority of reviews highlight the cleanliness, some note areas that could use improvement, such as outdated kitchen amenities and occasional issues with cleanliness in specific rooms, including dirty carpet and kitchenware. Despite these minor setbacks, the overall impression of Mt Cook Lodge and Motels is one of satisfaction with the maintenance and upkeep, making it a popular choice for those visiting the area. The scenic views and quiet surroundings further enhance the experience for those seeking a peaceful retreat.

Staff
Nestled against the stunning backdrop of Mt Cook, Mt Cook Lodge and Motels consistently wins praise for its remarkable staff. Guests frequently highlight the friendliness and accommodating nature of the team, whether at reception or in the restaurant. The reception staff particularly shines, with notable kindness and efficiency, offering useful local insights like directions for optimal star gazing. Guests commend their flexibility and attentiveness, even in unusual weather conditions, as well as their supportive demeanor during check-ins, which occasionally faced booking challenges.

Specific mentions go to staff members like Lea and Omkar, who delivered exceptional service, ensuring visitors felt welcomed and supported. The restaurant staff adds to the positive reviews, with excellent service complementing the inviting atmosphere. Staff responsiveness and quick attention to guests' requests also stand out, alongside their courteous and helpful attitudes.

Although there are suggestions for further training for some front staff, overwhelmingly, the team is described as lovely, informative, and apologetic when necessary, ensuring a pleasant stay for guests.

Wi-Fi
Visitors to Mt Cook Lodge and Motels experience a mixed bag when it comes to internet connectivity. On the positive side, guests appreciate the convenience of having WiFi available, with some mentioning that the connection is good enough for using services like Chromecast. Additionally, there are instances where the WiFi is fast and users can enjoy free internet access, albeit limited to a certain amount per day.

However, many reviews indicate challenges with the reliability of the internet. Guests report that the connection can be quite erratic, cutting in and out, making it hard to stay connected consistently. There are also periods during which WiFi is either not available or showing a weak signal, impacting devices trying to find the network. The limitation of free WiFi usage to 24 hours or a daily cap of 10 GB has been noted as less than ideal, especially considering the cost of staying at the lodge.

Despite efforts to improve the service, including working on erratic connections, the overall guest experience with WiFi appears to be one of compromise between moments of satisfactory usage and periods of inconvenience.

Parking
Mt Cook Lodge and Motels offers a convenient parking experience, with many guests appreciating the ability to park directly at the doorstep of their accommodations. This ease of access makes unloading and daily excursions hassle-free. Although several reviews highlight the availability of ample and spacious parking, allowing guests to relax without the stress of searching for a spot, some mention that parking can become limited, especially during mealtimes or when the lot fills up with non-guests. While the parking space is generally adequate, those with larger vehicles like SUVs may find maneuvering a bit more challenging. Overall, the availability of free parking right outside the rooms is a notable advantage, enhancing the overall convenience for those staying at the lodge.


No, Mt Cook Lodge and Motels doesn't have any pool.

No, a spa isn't available at Mt Cook Lodge and Motels.

No, Mt Cook Lodge and Motels doesn't allow dogs.

Yes, parking facilities are available at Mt Cook Lodge and Motels.

No, Mt Cook Lodge and Motels doesn't have a gym.

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