Oceanside Resort & Twin Towers
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Summary of reviews'Oceanside Resort & Twin Towers' is celebrated for its prime location and convenient access to the beach, local cafes, hot pools, shops and dining options, amplifying the guest experience with stunning views of Mount Maunganui and the sea. Dining possibilities are abundant and easily accessible with many guests enjoying the nearby wide array of restaurants and bars. The central placement provides an ideal base for leisure and sightseeing.
Guest rooms are spacious, comfortable and often feature additional conveniences like kitchenettes and balconies with many enjoying the mountain or ocean views. Despite some critiques about dated decor and occasional maintenance issues, the overall comfort of these accommodations stands out. Cleanliness receives mixed reviews, but many guests do appreciate the tidy and spacious conditions with clean linens and towels bolstering their stay. However, several guests felt that thorough updates and deeper cleaning are needed in some areas.
Staff service generally shines with friendliness, professionalism and helpfulness being common praises. Specific mentions of exceptional staff members enhance guest impressions. However, the inconsistency in customer service experiences has been noted, suggesting areas for management improvement. Wi-Fi service also shows variability with some guests finding it reliable, while others face connection issues.
The resort’s pools are a well-received feature with many guests enjoying the clean, well-maintained pools and hot tubs, despite occasional heating problems. Parking is convenient but slightly marred by tight spaces. Beds generally offer comfort, though some guests highlight the need for updates in bedding quality. Accessibility is another commendable aspect, although some improvements are needed for full inclusivity.
Overall, Oceanside Resort & Twin Towers presents a secure, comfortable environment enhanced by a fantastic location and friendly service, although it could benefit from updates to certain amenities and more consistent maintenance to meet all guest expectations.
Categories
Guest rooms are spacious, comfortable and often feature additional conveniences like kitchenettes and balconies with many enjoying the mountain or ocean views. Despite some critiques about dated decor and occasional maintenance issues, the overall comfort of these accommodations stands out. Cleanliness receives mixed reviews, but many guests do appreciate the tidy and spacious conditions with clean linens and towels bolstering their stay. However, several guests felt that thorough updates and deeper cleaning are needed in some areas.
Staff service generally shines with friendliness, professionalism and helpfulness being common praises. Specific mentions of exceptional staff members enhance guest impressions. However, the inconsistency in customer service experiences has been noted, suggesting areas for management improvement. Wi-Fi service also shows variability with some guests finding it reliable, while others face connection issues.
The resort’s pools are a well-received feature with many guests enjoying the clean, well-maintained pools and hot tubs, despite occasional heating problems. Parking is convenient but slightly marred by tight spaces. Beds generally offer comfort, though some guests highlight the need for updates in bedding quality. Accessibility is another commendable aspect, although some improvements are needed for full inclusivity.
Overall, Oceanside Resort & Twin Towers presents a secure, comfortable environment enhanced by a fantastic location and friendly service, although it could benefit from updates to certain amenities and more consistent maintenance to meet all guest expectations.
Boutique-style Aparthotel
This beachfront hotel offers luxury and personalized experiences. It provides stunning views and a relaxing atmosphere.
Aparthotel for Honeymoon
This resort offers beachside accommodation overlooking lush gardens and Mount Maunganui. It provides a tranquil getaway with close proximity to the beach and local attractions, perfect for a romantic retreat.
Romantic Aparthotel
This resort offers amazing views and close proximity to the beach. The resort provides all the amenities needed for a romantic vacation.
Aparthotel with Swimming Pool
This aparthotel features two pools, providing options for relaxation and recreation. It also offers a gym and sauna, enhancing the overall resort experience. The private balconies or patios with mountain or garden views complement the pool facilities.
Outdoor Pool
Aparthotel with Parking
This aparthotel offers parking and is close to the beach. The resort also features twin towers, providing potentially more parking spaces. It is located on Maunganui Road.
Accessible Aparthotel
This resort provides wheelchair accessible rooms and facilities, ensuring easy access for guests with reduced mobility. The property is designed for wheelchair access throughout and includes a lift for convenient movement between floors.
Aparthotel with Outdoor Pool
This aparthotel offers an outdoor pool and is located close to the beach and Mount Maunganui. It provides spacious rooms, making it a comfortable choice for guests seeking both relaxation and convenience.
Cheap Aparthotel
Guest Reviews
The Oceanside Resort & Twin Towers boasts an exceptional location that guests consistently praise. Nestled at the base of Mount Maunganui, the property offers easy access to the beach, local cafes and various amenities. Guests appreciate the convenience of being within walking distance to the hot pools, shops and a variety of dining options. The location is described as perfect, fabulous and fantastic with many remarking on its proximity to both the main beach and Pilot Bay. Visitors also mention the beautiful views of the mount and the sea, enhancing their overall experience. The central positioning allows for easy exploration of the surrounding area, making it an ideal spot for both leisure and sightseeing. Despite some concerns about the tight car parks, the location remains a standout feature, providing easy access to everything needed for a pleasant stay.
Oceanside Resort & Twin Towers proves to be an excellent choice for guests eager to explore local dining options. The resort boasts an enviable location, making it a breeze to access a wide array of restaurants and eateries. Guests consistently highlight the convenience of being within walking distance to the main street, dotted with many pleasant restaurants and numerous dining choices. The proximity to good bars and restaurants ensures that visitors are never far from fantastic food options. The nearby presence of varied top restaurant options allows for easy and enjoyable culinary exploration. Despite some noting basic kitchen facilities, the resort's location close to a good selection of restaurants more than makes up for it. Overall, Oceanside Resort & Twin Towers offers an outstanding array of dining opportunities right at its doorstep.
'Oceanside Resort & Twin Towers' receives mixed reviews regarding its rooms, but there's a notable emphasis on the positive aspects. Guests frequently appreciate the spaciousness of the rooms and apartments, often describing them as "huge," "large," and "roomy," with some accommodations even offering multiple bedrooms and bathrooms. The rooms are equipped with comfortable furnishings and many guests find the beds to be comfortable. The cleanliness of the rooms is generally satisfactory with many reviews mentioning that the rooms were clean and tidy.
The location of the hotel is another highlight, being conveniently close to shops, cafes, restaurants and Mount Maunganui’s beach. Guests particularly enjoy rooms with a view, whether of the ocean or the mountain, making it a favorable spot to unwind. Some rooms also feature useful amenities like kitchenettes, large kitchens and spacious balconies, adding to the overall comfort and convenience of the stay.
However, on the downside, many reviewers note that the rooms and amenities are quite dated and in need of serious renovations. Common issues include outdated decor, musty smells and instances of poor maintenance and cleanliness. Some guests found the lack of cooking facilities and the poor condition of the provided appliances and furniture to be disappointing. Issues like noisy environments, limited room service and cleanliness inconsistencies were also mentioned.
In summary, while the Oceanside Resort & Twin Towers stands out for its spacious, comfortable rooms and prime location, it seems to be due for updates and better maintenance to address the concerns of guests seeking modern amenities and higher standards of cleanliness.
At Oceanside Resort & Twin Towers, guest opinions about the beds appear mixed with a notable trend toward comfort. Many reviewers have praised the beds as comfortable with descriptions such as super comfortable bed, amazing comfortable bed, comfy beds and very comfy bed. Some guests also appreciated the bed's size, calling them large, roomy and super king bed. The clean and comfortable bedding further added to a positive experience for several guests.
However, there were notable complaints about the condition and firmness of the beds. Some reviews indicated beds were very soft and in need of replacing or saggy and uncomfortable. Issues with old and thin blankets, as well as pillows needing an upgrade, were also mentioned. A recurring problem was bedding and pillowcases not being washed, leading to discomfort.
Overall, the majority of guests found the beds at Oceanside Resort & Twin Towers cozy and conducive to a good night's sleep, though there are clear areas for improvement in maintaining and updating the beddings and mattresses.
'Oceanside Resort & Twin Towers' has received varied feedback regarding its cleanliness, which seems to be an area needing attention. On a positive note, several reviewers praised the clean conditions of their rooms and found them spacious and tidy. Visitors appreciated the clean bed linen and fresh towels provided during their stay. Additionally, the resort's central location and beautiful furnishings, including the bed and headboard, added to some guests' comfort.
However, there were numerous critiques indicating inconsistent cleaning standards throughout the property. Many visitors reported dirty carpets, unclean windows and outdated bathrooms that required significant maintenance. Issues with mildew, mold and dusty surfaces were commonly highlighted, particularly in bathrooms and communal areas. Some guests found towels to be old and threadbare and experienced smelly rooms due to poor ventilation or cleanliness.
The pool area, which should be a highlight of any resort, was also frequently noted as unclean with reports of dirty water and unhygienic conditions in the jacuzzi. Maintenance issues extended to the overall resort infrastructure with several guests pointing out that areas such as corridors and the reception could benefit from a refresh.
Overall, while some guests found their accommodations to be clean and well-maintained, the frequent mentions of housekeeping oversights, outdated facilities and specific areas needing deep cleaning suggest that 'Oceanside Resort & Twin Towers' could greatly improve by addressing these concerns to enhance the guest experience.
The staff at Oceanside Resort & Twin Towers receive a varied range of feedback from guests. Many reviews highlight positive experiences, noting that the reception and general staff were often described as friendly, helpful, welcoming, polite and professional. Guests frequently mentioned the warm reception and efficient service, commendations were particularly directed at staff members like Shannon, who was repeatedly praised for her friendly and helpful demeanor.
However, there were also significant concerns raised about staff behavior and availability. Several guests encountered rude or unhelpful staff with specific complaints about the reception being uncooperative or providing poor customer service. There are notes of inconsistent experiences with some guests finding staff lovely during one interaction but unpleasant in another. Issues such as poor communication, minimal interaction and a lack of support during off-hours were also pointed out.
Overall, the general consensus is that while many of the staff at Oceanside Resort & Twin Towers provide excellent service and create a welcoming atmosphere, there are notable instances where service standards fall short, leading to a mixed reputation regarding hospitality and professionalism among the hotel's team.
The guest reviews of Oceanside Resort & Twin Towers reveal mixed experiences with the hotel's Wi-Fi service. On the positive side, some guests found the free Wi-Fi provided by the hotel to be strong and efficient, particularly in the main living area. They appreciated the seamless connection and noted that the internet worked well without any issues. Additionally, the check-in information was detailed and thorough with frequent updates and emails about facility use, which guests found helpful.
However, many guests reported significant issues with the Wi-Fi. Common complaints included the internet being slow, patchy or difficult to connect. Some guests mentioned that the Wi-Fi was only available in certain areas, like the pool or library and not in the rooms. Others found that the Wi-Fi was inconsistent, going in and out frequently or not working at all during their stay. In some cases, the internet quality was described as poor or non-existent with some guests having to rely on hotspots due to the older network.
Overall, while some guests were satisfied with the Wi-Fi service, many others experienced notable difficulties that affected their stay.
The pool facilities at Oceanside Resort & Twin Towers have generally received positive remarks from guests. Many reviews highlighted the clean, well-kept condition of the pools and appreciated their convenience alongside the nearby amenities like restaurants and the village. The heated pool, when operational, was particularly enjoyed by visitors, who also found the hot pools relaxing and the spa pools amazing. Families commented that the pools were great for kids and several guests loved using the pools after a day at the beach.
However, there were some notable criticisms. A number of guests encountered issues with pool heating, particularly during winter, which led to cold water and diminished enjoyment. There were also instances of pool and spa facilities being out of order or closed, sometimes without prior notice, which was a significant disappointment for some visitors. The size of the pools was another point of contention with a few finding them smaller than expected.
Despite these drawbacks, the overall experience with the pool area remained positive for many, who found it a pleasant supplement to their stay. The secure parking, lovely grass relaxation areas and good location added to the appeal of the resort's amenities.
Oceanside Resort & Twin Towers provides a mixed experience when it comes to parking. While the underground and secure parking options are largely appreciated by guests, many find the spaces to be extremely tight, particularly for larger vehicles. The convenience of parking onsite or nearby is often highlighted with the bonus of free parking being a significant advantage. Additionally, the security of the car park is frequently praised. However, some guests faced difficulties with narrow bays, tight spots and occasional malfunctions of the parking garage door. Despite these issues, the overall sentiment suggests that the parking facilities are functional and beneficial, particularly for those driving smaller cars.
Oceanside Resort & Twin Towers has made notable strides in providing accessibility for guests with disabilities. The accessible rooms feature modern door handles and wider doorways, ensuring easier mobility within these spaces. Guests have appreciated the overall accessibility in and out of the hotel, highlighting its convenient location and proximity to shops, restaurants and cafes, which adds to the ease of movement and access to essential services. Furthermore, the facilities are central and well-situated, offering good accessibility to various transport options.
However, challenges remain, such as difficult access to underground parking and limited accessibility in room amenities, including a lack of hooks for clothes. Some guests have reported issues with service and support for disabled persons, indicating areas for improvement. Additionally, no wheelchair-accessible pathways are mentioned, limiting mobility in and around the hotel. Despite these concerns, the hotel's central location and accessible rooms provide a foundation that caters to many accessibility needs, though some enhancements are necessary for a fully inclusive experience.
Oceanside Resort & Twin Towers receives generally positive feedback for their outdoor pool area. The pool is often described as large, clean and well-maintained, creating a pleasant environment for relaxation and swimming. Guests appreciate the option of a heated pool alongside the spa, gym and sauna facilities. The lap pool in particular garners admiration, although it can be crowded at times. The spa pool and pool area are well kept and the water remains clean, which enhances the overall guest experience.
Families especially find the pool amenities enjoyable with kids loving the pool activities. Despite some minor issues such as the absence of deck chairs and loungers around the pool and occasional comments about a broken pool heater, the consensus remains that the pool temperature is usually comfortable and the area well-managed. The pool and spa are frequently highlighted as a strong attribute of the resort. The surrounding facilities also receive positive notes for being easily accessible to nearby shops and cafes.
Oceanside Resort & Twin Towers has garnered praise for its serene ambiance and exceptional service. Guests appreciate the privacy and tranquility of the rooms, which ensure a peaceful stay. The concierge reception offers a welcoming touch, providing personal attention that enhances the guest experience. The well-decorated rooms receive consistent compliments with one guest noting that the apartment was absolutely beautifully decorated. The resort is described as secure, adding a sense of safety for visitors. Overall, the resort's decor and attentive service make it a standout choice.
Oceanside Resort & Twin Towers offers very luxurious and upscale accommodation, featuring beautifully decorated and luxurious suites, some even equipped with microwaves. Guests have praised the stunning views and convenient locality, contributing to a feeling of luxury. However, the hotel does not quite meet the expectations of a 5-star experience and some guests found the high cost did not correspond with the level of services provided. Despite the premium prices, some felt that the value for money was lacking. Overall, the resort positions itself as a place of relaxation with an emphasis on luxury decor and amenities, but may fall short of delivering comprehensive 5-star services.
Nestled in a picturesque hillside location, Oceanside Resort & Twin Towers offers a romantic retreat perfect for couples seeking a serene getaway. Guests frequently laud the fabulous views and the romantic sea view, which can be enjoyed from the comfort of a private balcony. The hotel features lovely floral arrangements that enhance the romantic ambiance.
For dining, the site offers special candlelit dinners and romantic dinner spots, making it an ideal setting for a memorable meal. The resort's romantic charm is well-suited for spending quality time with a loved one, as echoed by the many positive mentions of romantic experiences and settings.
However, it's important to note that occasional noise disturbances have been mentioned, which may slightly detract from the overall romantic experience.
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Location
Dinner
Rooms
The location of the hotel is another highlight, being conveniently close to shops, cafes, restaurants and Mount Maunganui’s beach. Guests particularly enjoy rooms with a view, whether of the ocean or the mountain, making it a favorable spot to unwind. Some rooms also feature useful amenities like kitchenettes, large kitchens and spacious balconies, adding to the overall comfort and convenience of the stay.
However, on the downside, many reviewers note that the rooms and amenities are quite dated and in need of serious renovations. Common issues include outdated decor, musty smells and instances of poor maintenance and cleanliness. Some guests found the lack of cooking facilities and the poor condition of the provided appliances and furniture to be disappointing. Issues like noisy environments, limited room service and cleanliness inconsistencies were also mentioned.
In summary, while the Oceanside Resort & Twin Towers stands out for its spacious, comfortable rooms and prime location, it seems to be due for updates and better maintenance to address the concerns of guests seeking modern amenities and higher standards of cleanliness.
Beds
However, there were notable complaints about the condition and firmness of the beds. Some reviews indicated beds were very soft and in need of replacing or saggy and uncomfortable. Issues with old and thin blankets, as well as pillows needing an upgrade, were also mentioned. A recurring problem was bedding and pillowcases not being washed, leading to discomfort.
Overall, the majority of guests found the beds at Oceanside Resort & Twin Towers cozy and conducive to a good night's sleep, though there are clear areas for improvement in maintaining and updating the beddings and mattresses.
Cleanliness
However, there were numerous critiques indicating inconsistent cleaning standards throughout the property. Many visitors reported dirty carpets, unclean windows and outdated bathrooms that required significant maintenance. Issues with mildew, mold and dusty surfaces were commonly highlighted, particularly in bathrooms and communal areas. Some guests found towels to be old and threadbare and experienced smelly rooms due to poor ventilation or cleanliness.
The pool area, which should be a highlight of any resort, was also frequently noted as unclean with reports of dirty water and unhygienic conditions in the jacuzzi. Maintenance issues extended to the overall resort infrastructure with several guests pointing out that areas such as corridors and the reception could benefit from a refresh.
Overall, while some guests found their accommodations to be clean and well-maintained, the frequent mentions of housekeeping oversights, outdated facilities and specific areas needing deep cleaning suggest that 'Oceanside Resort & Twin Towers' could greatly improve by addressing these concerns to enhance the guest experience.
Staff
However, there were also significant concerns raised about staff behavior and availability. Several guests encountered rude or unhelpful staff with specific complaints about the reception being uncooperative or providing poor customer service. There are notes of inconsistent experiences with some guests finding staff lovely during one interaction but unpleasant in another. Issues such as poor communication, minimal interaction and a lack of support during off-hours were also pointed out.
Overall, the general consensus is that while many of the staff at Oceanside Resort & Twin Towers provide excellent service and create a welcoming atmosphere, there are notable instances where service standards fall short, leading to a mixed reputation regarding hospitality and professionalism among the hotel's team.
Wi-Fi
However, many guests reported significant issues with the Wi-Fi. Common complaints included the internet being slow, patchy or difficult to connect. Some guests mentioned that the Wi-Fi was only available in certain areas, like the pool or library and not in the rooms. Others found that the Wi-Fi was inconsistent, going in and out frequently or not working at all during their stay. In some cases, the internet quality was described as poor or non-existent with some guests having to rely on hotspots due to the older network.
Overall, while some guests were satisfied with the Wi-Fi service, many others experienced notable difficulties that affected their stay.
Pool
However, there were some notable criticisms. A number of guests encountered issues with pool heating, particularly during winter, which led to cold water and diminished enjoyment. There were also instances of pool and spa facilities being out of order or closed, sometimes without prior notice, which was a significant disappointment for some visitors. The size of the pools was another point of contention with a few finding them smaller than expected.
Despite these drawbacks, the overall experience with the pool area remained positive for many, who found it a pleasant supplement to their stay. The secure parking, lovely grass relaxation areas and good location added to the appeal of the resort's amenities.
Parking
Accessible
However, challenges remain, such as difficult access to underground parking and limited accessibility in room amenities, including a lack of hooks for clothes. Some guests have reported issues with service and support for disabled persons, indicating areas for improvement. Additionally, no wheelchair-accessible pathways are mentioned, limiting mobility in and around the hotel. Despite these concerns, the hotel's central location and accessible rooms provide a foundation that caters to many accessibility needs, though some enhancements are necessary for a fully inclusive experience.
Outdoor Pool
Families especially find the pool amenities enjoyable with kids loving the pool activities. Despite some minor issues such as the absence of deck chairs and loungers around the pool and occasional comments about a broken pool heater, the consensus remains that the pool temperature is usually comfortable and the area well-managed. The pool and spa are frequently highlighted as a strong attribute of the resort. The surrounding facilities also receive positive notes for being easily accessible to nearby shops and cafes.
Boutique-Style
Luxury
Romantic
For dining, the site offers special candlelit dinners and romantic dinner spots, making it an ideal setting for a memorable meal. The resort's romantic charm is well-suited for spending quality time with a loved one, as echoed by the many positive mentions of romantic experiences and settings.
However, it's important to note that occasional noise disturbances have been mentioned, which may slightly detract from the overall romantic experience.
Yes, Oceanside Resort & Twin Towers has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Oceanside Resort & Twin Towers.
No, Oceanside Resort & Twin Towers doesn't allow dogs.
Yes, parking facilities are available at Oceanside Resort & Twin Towers.
No, Oceanside Resort & Twin Towers doesn't have a gym.
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