Muar2.04553300,
102.59307500,
No.52 Pusat Komersial Sialin No.52 Pusat Komersial Sialin, Jalan Bakri Muar, Johor, Malaysia(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviews'52 The Grace Hotel' enjoys a strategic and accessible location, frequently praised by guests for its proximity to a variety of eateries, grocery stores and essential amenities. Its convenient placement near Muar city allows easy access to McDonald's, popular restaurants and necessary services while offering a quieter environment away from the busiest parts of town. Easy parking and straightforward directions to the hotel enhance its appeal, despite being slightly distant from the main town center for some.
Rooms at the hotel receive mixed feedback. Positively, guests appreciate the elegant European-style decor, cleanliness and comfortable ambiance. The family rooms, in particular, are spacious and well-suited for larger groups. However, standard rooms are often criticized for being small with concerns about dim lighting, poor ventilation and maintenance issues like non-functional locks and noisy air conditioners. Soundproofing is another noted area for improvement.
Regarding cleanliness, the hotel excels with beautifully decorated rooms and a well-maintained lobby that exudes a pleasant aroma. Guests commend the consistent tidiness and neatness, although occasional minor issues like smelly towels and water leakage have been reported.
The staff at '52 The Grace Hotel' is consistently described as friendly, helpful and welcoming with many guests appreciating the quick response times and clean environment they maintain. While there are rare mentions of issues with responsiveness, the overall impression of the staff is positive.
Free WiFi is provided, but its reliability is inconsistent with many guests experiencing unstable connections or extended periods without service. This is an area that could benefit from improvement.
The hotel is highly recommended for family stays, offering large family rooms that comfortably host up to five guests, making it suitable for short family trips.
Beds are noted for their large size, though comfort levels vary. Some guests find the beds comfortable, while others report issues with weak mattresses and unpleasant odors from the bedding. Despite these inconsistencies, many guests still find the overall room experience to be comfortable.
In summary, '52 The Grace Hotel' is highly appreciated for its strategic location, cleanliness, elegant decor and friendly staff. Room sizes and WiFi reliability are areas for potential improvement, but the hotel remains a solid choice for travelers, particularly families. Show more
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Categories
Cheap Hotel
Guests often express being impressed with the lobby and overall experience at 52 The Grace hotel. It provides a good balance of affordability and comfort, making it a worthwhile option for budget-conscious travelers.
Accessible Hotel
This hotel offers an entire unit that is wheelchair accessible and is accessible by elevator. It also provides a 24-hour front desk and room service.
3-Star Hotel
52 The Grace Hotel provides accommodations with essential amenities for a comfortable stay. It is located in Pusat Komersial Sialin, offering convenience and accessibility.
Family Friendly Hotel
Small Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, tumble dryer and a tiled floor. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a tea and coffee maker, tumble dryer, parquet floors, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit offers 1 bed.
Deluxe Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit has 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit offers 1 bed.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit offers 1 bed.
Deluxe Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit has 2 beds.
Superior Family RoomProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit offers 2 beds.
Deluxe Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, tumble dryer, a tiled floor as well as city views. The unit offers 2 beds.
Superior King SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, tumble dryer as well as city views. The unit offers 3 beds.
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a tea and coffee maker, tumble dryer, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
'52 The Grace Hotel' boasts a strategic and accessible location that guests frequently praise. It's conveniently situated near a variety of eateries, grocery stores and popular food spots, making it an ideal choice for food enthusiasts. The hotel's location provides easy access to Muar city and its amenities, including McDonald's and other restaurants, as well as essential facilities like grocery stores and food stalls.
Parking is straightforward and hassle-free, contributing to a comfortable stay. The hotel is easy to find, strategically positioned and close to the town area, which allows guests to reach their destinations without difficulty. Although there are mentions of the hotel being slightly far from the main town center, most reviews highlight the convenience and comfort of its location, which meets various travel purposes effectively.
Its position offers a quieter environment away from the busiest parts of town while still providing simple access to main roads and city attractions. Overall, the location of '52 The Grace Hotel' is highly appreciated for its proximity to necessary services and its ease of access.
Rooms
At 52 The Grace hotel, rooms receive mixed feedback from guests. On the positive side, many highlight the beautiful European-style decor that lends an elegant charm to both the rooms and lobby. Guests frequently appreciate the cleanliness and comfort of the rooms, describing them as tidy, cozy and well-maintained. The family rooms, in particular, are noted for their spaciousness, comfortably accommodating larger groups. Additionally, some guests find the rooms quietly situated, providing a peaceful retreat from the busier areas of town.
However, many reviews point out that the standard rooms are quite small, often criticized for being inadequate for multiple occupants. Other common issues include dim lighting and poor ventilation, sometimes exacerbated by the absence of proper windows. Some guests have had problems with maintenance, such as non-functional locks, outdated equipment and noisy air conditioners. Soundproofing is another concern with many reporting disturbances from adjacent rooms and hallways.
In summary, while the hotel offers clean, beautifully decorated and comfortable rooms, potential visitors should be aware of the varying room sizes, lighting conditions and occasional maintenance issues.
Beds
The beds at '52 The Grace Hotel' are noted for their size with numerous guests highlighting the large and spacious nature of the beds. Comfort levels, however, appear to be inconsistent. While some guests found the beds comfortable, others experienced issues such as springy and weak mattresses and beds that were either too soft or not supportive enough, causing body aches. A recurring concern is the smell of the bedding with mentions of sheets having an unpleasant odor. Despite the mix of opinions on comfort, the rooms themselves are described as comfortable and good, suggesting that the overall experience may still be satisfactory even if the beds may need some improvements and possible replacements.
Cleanliness
At 52 The Grace Hotel, the emphasis on cleanliness stands out prominently in guest reviews. The majority of guests have commended the hotel for its remarkably clean and comfortable rooms that are beautifully decorated, exuding a European style. Many have expressed satisfaction with the overall tidiness and neatness of the accommodation. The hotel's lobby, in particular, has been highlighted for being nicely decorated and having a pleasant aroma, contributing to a welcoming atmosphere.
Reviewers frequently mentioned that the rooms are not only clean but also spacious and cozy, making stays very comfortable. The consistent cleanliness of the rooms and bathrooms has been a recurring theme in the feedback with guests appreciating the well-maintained condition of the facilities. The hotel also offers free coffee, further enhancing the guest experience.
Despite the overwhelmingly positive feedback, there were a few isolated remarks about minor cleanliness issues such as smelly towels, a dirty toilet and occasional hair on the carpet. Additionally, one guest noted water leakage on the floor. However, these appear to be exceptions rather than the norm.
Overall, 52 The Grace Hotel has received high praise for its superb cleanliness, beautiful decor and comfortable accommodations, making it a pleasant choice for travelers seeking a tidy and inviting place to stay.
Staff
The staff of 52 The Grace Hotel is consistently described in guest reviews as friendly, helpful and welcoming. Many guests highlight the receptionists and management for their positive attitudes and pleasant interactions. Generally, the service provided by the hotel staff is considered good with many guests noting the quick response times and cleanliness of the environment. Although there is a rare mention of issues with responsiveness regarding specific requests, the overall impression is of a team striving to offer a pleasant and accommodating experience to their guests.
Wi-Fi
'52 The Grace hotel' offers free WiFi connection, but it appears that there are significant inconsistencies in its reliability. Guests have reported that the WiFi sometimes goes down and has been noted to be particularly unstable with instances of it failing to work altogether. Some have experienced extended periods without any WiFi service and there have been mentions of a lack of support in resolving these issues. While the free coffee at the hotel adds a pleasant touch, the overall experience with the WiFi has been less than satisfactory for many visitors.
Family
52 The Grace hotel is frequently recommended for family stays, offering ample space with its large family rooms that comfortably accommodate families, including those with five members. Guests appreciate the hotel's suitability for short family trips. While there is a note that one room may not be ideal for families with children, overall, the hotel is highlighted as a nice place for families to stay.
No, 52 The Grace hotel doesn't have any pool.
No, a spa isn't available at 52 The Grace hotel.
No, 52 The Grace hotel doesn't allow dogs.
No, parking facilities aren't available at 52 The Grace hotel.