Mula38.01584800,
-1.50121600,
Crta De Pliego S/n Crta De Pliego S/n(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Alcazar is strategically located on the outskirts of town, providing a perfect blend of convenience and tranquility. It's easily accessible via major roads which makes it ideal for both leisure and work trips, while its serene environment, enhanced by orchard views, ensures a peaceful stay. The proximity to outdoor attractions like the Way of the Cross and the Via Verde bike path adds to its charm for active visitors. Guests particularly appreciate the ample free parking provided, making it a practical choice for travelers with vehicles.
The breakfast offerings at Hotel Alcazar receive mixed feedback. Many guests enjoy the meals, describing them as very good or incredible, while others find the breakfast too basic and lacking in variety. There are occasional service lapses such as shortages of bread or the cafeteria being closed, but overall, a significant number of guests have a positive breakfast experience.
When it comes to dining, Hotel Alcazar’s restaurant stands out with high praise for its delicious food and professional service. The daily menu, which includes three courses and a drink for €11, is particularly appreciated for its affordability. The terrace offers a pleasant dining atmosphere, although the restaurant is closed on Sundays. Despite some guests finding the dining costs on the higher side, the overall dining experience is a highlight of the hotel.
The rooms at Hotel Alcazar present a mixed bag. Positive aspects include spaciousness, modern decor, cleanliness and adaptability for guests with reduced mobility. However, issues such as narrow room sizes, poor insulation, damp smells and maintenance deficiencies like peeling paint and broken fixtures detract from the experience. The discrepancy between online images and the actual state of the rooms also led to some disappointment among guests.
Regarding cleanliness, many guests commend the hotel for its tidy and cozy rooms, bolstered by a diligent cleaning staff. The modern facilities and soft linens contribute to an overall sense of comfort. However, a few guests did report instances of damp smells and occasional lapses in cleanliness, despite the majority finding the hotel well-maintained.
The standout feature of Hotel Alcazar is undoubtedly its staff. Guests frequently praise the friendly, accommodating and attentive personnel who enhance the overall guest experience. The reception, housekeeping and restaurant teams receive specific mentions for their professionalism and warmth. Although occasional issues like the unavailability of reception at night and unclear breakfast policies were noted, the overwhelmingly positive sentiment towards the staff underscores their crucial role in creating a welcoming atmosphere.
Lastly, the beds receive mixed reviews. While some guests find them comfortable with soft pillows, others criticize the hardness and declining quality of the mattresses and the pillows’ insufficiency. Improving the bedding could significantly elevate the sleep quality at Hotel Alcazar.
In summary, Hotel Alcazar provides a convenient, peaceful retreat with courteous staff and commendable dining amidst some inconsistent room and breakfast experiences. Show more
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Family Friendly Hotel
Cheap Hotel
Room Types
Single RoomThe single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Twin RoomThe twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Standard Double RoomThe double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Classic Quadruple RoomThe quadruple room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Triple Room - Disability AccessThe triple room offers air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Guest Reviews
Location
Hotel Alcazar offers a convenient and peaceful location on the outskirts of town, making it easy to park and ensuring a quiet stay. The hotel's proximity to important spots such as the Way of the Cross and the Via Verde bike path adds to its appeal for those looking for outdoor activities. Although it is situated a bit far from the city center, about a 15-20 minute walk, this distance provides guests with a tranquil environment away from the hustle and bustle.
Guests appreciate the hotel's easy access to major roads, making it ideal for work trips or short visits. Despite being near a busy road, the hotel itself maintains a serene atmosphere with views overlooking the orchard, contributing to the town's charming ambiance. Free parking is another commendable feature, adding to the hotel’s practicality for travelers with vehicles.
Overall, the location of Hotel Alcazar receives positive feedback for its restful setting, convenient access and ample parking, making it a favorable choice for those looking to stay just outside the town center.
Breakfast
Hotel Alcazar receives mixed feedback about its breakfast offerings from guests. Many highlight that the breakfast is very good or even incredible, suggesting that numerous visitors enjoy the meals provided. However, others describe the breakfast as very basic or simple, indicating that it could benefit from additional variety. Instances of dissatisfaction are also noted with some guests experiencing issues such as no bread for toast, limited options like only coffee with milk and pastries or the cafeteria being closed at times. Despite these occasional shortcomings, a significant number of reviews point to a positive breakfast experience at the hotel.
Dinner
Hotel Alcazar offers a dining experience that consistently leaves guests impressed. Receiving high praise for both dinner and lunch, visitors describe the food as delicious and the service as accommodating and professional. The restaurant itself is considered excellent with some highlighting the affordable daily menu that includes three courses and a drink for €11. Diners find the atmosphere on the hotel’s terrace convenient and enjoyable and the bar also receives commendations for serving good food.
However, guests should be aware that the restaurant is closed all Sunday, which can make finding dinner options on Sunday nights challenging. Additionally, while the restaurant earns high marks for its quality, some guests find it to be on the expensive side. Overall, the dining experience at Hotel Alcazar is marked by wonderful food and exceptional service, making it a standout feature of the hotel.
Rooms
Hotel Alcazar garners mixed reviews when it comes to its rooms with several guests highlighting some positive aspects and several areas needing improvement. On the bright side, many guests praise the spaciousness and modern decor of certain rooms, noting that they are very clean and comfortable. The bathrooms, particularly in renovated rooms, are often commended for being new and clean with the added benefit of being adapted for people with reduced mobility. Comfort is further enhanced by soft sheets and towels and some rooms offer good views and decent shower facilities.
However, some guests experience issues that overshadow these favorable points. Complaints surface about room sizes being narrow and the poor insulation leading to noise disruptions. Some rooms also suffer from a persistent smell of dampness and humidity. Maintenance often falls short with peeling paint, broken towel rails and improperly sealed windows. Comfort issues are common, including hard pillows and cold room temperatures. Additionally, the accuracy of the images on the website is questioned, as several guests find their rooms much older and less appealing than depicted online.
Overall, while some rooms at Hotel Alcazar meet expectations with cleanliness and comfort, there is a notable inconsistency in quality and maintenance that leaves several guests dissatisfied.
Beds
Hotel Alcazar’s guests have mixed feelings about their sleeping arrangements. Many guests praised the beds as comfortable and highlighted soft pillows as a positive aspect. However, some pointed out that the mattresses could benefit from replacements, noting their hardness and declining quality. Feedback about pillows also varied with several comments indicating that they were too soft or too thin, leading to discomfort. Although many travelers found the beds to be pleasant, others experienced significant discomfort, describing their sleep as quite uncomfortable due to the hard mattresses and inadequate pillows. Overall, while there are commendable aspects, improvements in bedding could elevate the sleep quality at Hotel Alcazar.
Cleanliness
Hotel Alcazar has garnered varied feedback on its cleanliness with a notable number of positive mentions. Many guests appreciated the clean and cozy ambiance of the rooms, emphasizing the spotless state maintained by the diligent cleaning staff. The hotel's new and modern facilities further enhance the guest experience, contributing to an overall sense of comfort and cleanliness. Soft sheets and towels also add a touch of luxury.
Guests frequently highlighted the exceptional friendliness and humanity of the cleaning staff, describing them as key contributors to the hotel’s charm. Daily cleaning routines ensure a consistently neat environment with several reviews praising the immaculate condition of the bedrooms.
However, not all feedback was favorable. Some guests noticed damp smells and dirty bathrooms and a few pointed out occasions where cleanliness was lacking. Despite these occasional lapses, the predominant sentiment is that Hotel Alcazar maintains a high standard of cleanliness, largely due to the attentive and hardworking staff.
Staff
Hotel Alcazar has earned significant praise for its staff throughout its guest reviews. The friendliness and warmth of the staff stand out, making guests feel right at home. Many visitors have pointed out the exceptional care they received from the reception and housekeeping teams with specific mentions of their professionalism and attentiveness. The personnel are frequently described as friendly, accommodating and always ready to assist, enhancing the overall guest experience.
In particular, the service quality in the hotel's café, bar and restaurant has been highlighted for its efficiency and considerate nature. The kindness and support offered by the staff contribute significantly to the charm and comfort of the place.
However, there have been some concerns regarding the reception service, notably its unavailability during the night and clarity issues related to breakfast policies. Despite these occasional drawbacks, the overwhelmingly positive sentiments about the staff’s demeanor and service tend to overshadow the less favorable aspects. Overall, the staff at Hotel Alcazar play a crucial role in creating a welcoming and enjoyable stay for their guests.
No, HOTEL ALCAZAR doesn't have any pool.
No, a spa isn't available at HOTEL ALCAZAR.
No, HOTEL ALCAZAR doesn't allow dogs.
No, parking facilities aren't available at HOTEL ALCAZAR.