The Crowne Plaza Hotel Portland-Downtown Convention Center by IHG, is a great choice for those looking for a comfortable and convenient stay in the heart of the city. The hotel's location is ideal for those attending events at the Convention Center or Moda Center and it offers easy access to downtown attractions and stores. While some guests had mixed reviews about the breakfast and pool facilities, the majority of guests praised the hotel's cleanliness, comfortable beds and exceptional customer service from the staff. Overall, guests enjoyed their stay and would recommend the hotel to others.
An urban retreat, this hotel embraces Portland's unique brand of spirit and style, offering a tranquil escape in the heart of the city's vibrant downtown.
Summary of reviews
The Hotel Zags Portland is a trendy and affordable four-star hotel located in the heart of downtown Portland. Its excellent location makes it perfect for travelers looking to explore the city with many attractions within walking distance. The hotel offers stylish and modern rooms that are comfortable and clean with particularly comfortable beds that guests rave about. The staff is friendly, accommodating and well-trained, making every stay superb. The onsite restaurant and outdoor courtyard are highlights, though some guests experienced minor issues with limited menu offerings and cleanliness. The hotel offers both onsite and underground parking at no extra cost, though some guests found the parking area to be limited in space. The hotel has a great artsy and hip vibe and is a great choice for a conveniently located and fun stay in the heart of downtown Portland.
The Portland Marriott Downtown Waterfront is favorably positioned along the picturesque waterfront, providing guests with stunning views and convenient access to Portland's vibrant downtown and attractions, such as the Keller Auditorium and local festivals. This prime location, complemented by nearby parks and restaurants, makes it an ideal base for exploring the city.
Guests commend the warm and professional service, particularly highlighting the consistently helpful front desk staff and standout team members like Michelle for their dedication to creating a memorable stay. The daily cleaning services ensure that the rooms and common areas remain in pristine condition, contributing to an inviting atmosphere throughout the hotel.
The breakfast offering receives mixed reviews, with praise for the attentive service and varied menu options, particularly at the Proof + reader café. Despite the clean and pleasant environment, some guests miss the presence of a complimentary buffet.
Rooms are appreciated for their cleanliness and comfort, with spacious accommodations featuring super comfortable beds and updated amenities. The M-Club provides an enhanced experience for visitors. While occasional concerns are raised about room size and views, the overall room quality and efficient room service are well-regarded.
Valet parking solutions offer convenience, though guests should be mindful of the substantial fees involved, which may include unexpected charges like a destination fee. Overall, the Portland Marriott Downtown Waterfront delivers a satisfying stay with its serene riverside setting, excellent staff service, and comfortable accommodations, despite some minor areas for improvement.