Mercure Hotel München Altstadt
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Summary of reviewsMercure Hotel München Altstadt impresses guests with its prime location in central Munich, minutes away from key attractions like Marienplatz, Viktualienmarkt and Frauenkirche. This positioning allows for easy exploration of historical sites, shopping districts and dining options, while still offering a peaceful retreat. The close proximity to public transportation, particularly the Marienplatz station, is another highlight noted by visitors.
Guests consistently praise the hotel for its excellent, varied breakfast buffet, describing it as delicious, rich and comparable to those offered by higher-rated establishments. Freshly squeezed orange juice, a variety of hot and cold options including salmon and a constant replenishment of the buffet contribute to a standout morning experience. The added perks of a free minibar and all-day coffee and tea service are also appreciated.
The rooms are frequently described as spacious, clean and equipped with modern amenities. Guests commend the comfortable beds, well-thought-out layouts and modern decor. Some rooms even offer views of local landmarks. Though there are occasional mentions of smaller room sizes and noise issues, the overarching sentiment regarding room quality is positive. Cleanliness is a strong point with thorough daily cleaning routines keeping the hotel in immaculate condition.
The hotel's staff receive high marks for their friendliness, professionalism and willingness to assist. From the reception to housekeeping, the team is consistently noted for their helpfulness and courteous service, enhancing the overall guest experience.
Free Wi-Fi is another benefit, often praised for its speed and reliability, although some guests have encountered occasional connectivity issues. Parking garners mixed reviews; while the hotel offers discounted rates at nearby parking garages, some guests find the offsite parking arrangements less convenient and at times confusing.
For those interested in Munich's nightlife, the hotel's central location offers easy access to vibrant bars and clubs, although some noise from the busy city streets can occasionally be heard at night.
Mercure Hotel München Altstadt caters well to business travelers, offering essential amenities like free minibar and coffee, efficient check-in and helpful staff. Business facilities are available and the hotel’s cleanliness and safety measures further benefit those on work trips.
Despite being a three-star hotel, many guests find the quality and amenities exceed expectations with outstanding breakfasts, comfortable rooms and excellent service contributing to a memorable stay. The Mercure Hotel München Altstadt offers a reliable, affordable and centrally-located option for both leisure and business travelers visiting Munich.
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Guests consistently praise the hotel for its excellent, varied breakfast buffet, describing it as delicious, rich and comparable to those offered by higher-rated establishments. Freshly squeezed orange juice, a variety of hot and cold options including salmon and a constant replenishment of the buffet contribute to a standout morning experience. The added perks of a free minibar and all-day coffee and tea service are also appreciated.
The rooms are frequently described as spacious, clean and equipped with modern amenities. Guests commend the comfortable beds, well-thought-out layouts and modern decor. Some rooms even offer views of local landmarks. Though there are occasional mentions of smaller room sizes and noise issues, the overarching sentiment regarding room quality is positive. Cleanliness is a strong point with thorough daily cleaning routines keeping the hotel in immaculate condition.
The hotel's staff receive high marks for their friendliness, professionalism and willingness to assist. From the reception to housekeeping, the team is consistently noted for their helpfulness and courteous service, enhancing the overall guest experience.
Free Wi-Fi is another benefit, often praised for its speed and reliability, although some guests have encountered occasional connectivity issues. Parking garners mixed reviews; while the hotel offers discounted rates at nearby parking garages, some guests find the offsite parking arrangements less convenient and at times confusing.
For those interested in Munich's nightlife, the hotel's central location offers easy access to vibrant bars and clubs, although some noise from the busy city streets can occasionally be heard at night.
Mercure Hotel München Altstadt caters well to business travelers, offering essential amenities like free minibar and coffee, efficient check-in and helpful staff. Business facilities are available and the hotel’s cleanliness and safety measures further benefit those on work trips.
Despite being a three-star hotel, many guests find the quality and amenities exceed expectations with outstanding breakfasts, comfortable rooms and excellent service contributing to a memorable stay. The Mercure Hotel München Altstadt offers a reliable, affordable and centrally-located option for both leisure and business travelers visiting Munich.
Hotel near Nightlife Spots
Located in Hotterstrase in Altstadt, this hotel is in the heart of Munich, filled with traditional German pubs and historic beer halls. It is ideal for experiencing an authentic Bavarian night out.
3-Star Hotel
Located in the heart of Munich's Old Town, this hotel offers an unbeatable location for tourists. It provides comfortable, well-equipped rooms and is within walking distance of major sights, shopping, and dining.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Guest Reviews
Mercure Hotel München Altstadt consistently receives high praise for its location, making it a standout choice for travelers visiting Munich. Positioned in the heart of the city's old town, the hotel is mere minutes from key attractions such as Marienplatz, Viktualienmarkt and the Frauenkirche. Guests frequently commend its central and accessible setting, ideal for both sightseeing and accessing public transportation.
This privileged location allows easy exploration of Munich's historical sites, shopping districts, restaurants and cafes. Visitors appreciate the convenience of being able to walk to many attractions or catch a subway ride from the nearby Marienplatz station. Despite its centrality, the hotel is described as being situated in a quiet area, offering a peaceful retreat after a busy day in the city.
The location is not the only highlight; guests also enjoy a hearty breakfast and the hotel's clean, well-maintained rooms. The staff is often mentioned for their friendliness and helpfulness, adding to the overall positive experience.
Whether visiting for a city tour, business or the famous Christmas markets, Mercure Hotel München Altstadt's optimal placement in the historical center ensures a memorable and convenient stay.
The guest reviews for the breakfast at Mercure Hotel München Altstadt are overwhelmingly positive, frequently mentioning the quality and variety available each morning. Guests commend the hotel for offering an excellent, rich and varied breakfast spread with a multitude of options to satisfy diverse tastes. Many appreciate the inclusion of freshly squeezed orange juice and a selection of both hot and cold foods, including items like salmon. The buffet is well-stocked and constantly replenished, ensuring that all selections remain fresh and abundant.
The high-quality food is consistently noted with adjectives such as delicious, tasty and fantastic repeatedly making an appearance. Reviewers highlight the free minibar and all-day coffee and tea service as particularly appreciated perks. The attentive and friendly service also receives praise, adding to the overall positive breakfast experience.
Guests also appreciate the spacious and pleasant dining area, which contributes to a relaxing atmosphere to start the day. The breakfast is frequently described as exceptional, sensational and even comparable to 5-star standards despite the hotel's 3-star rating. The comprehensive variety, including multiple types of coffee and fresh juices, ensures there is something for everyone. Guests conclude that the breakfast at Mercure Hotel München Altstadt is a significant highlight of their stay, well-worth the cost and sets the tone for a pleasant day ahead.
At the Mercure Hotel München Altstadt, guest reviews paint a picture of generally positive experiences with the rooms. Guests frequently mentioned the rooms being spacious, clean and modernly equipped with many appreciating the newly renovated interiors and modern decor. The rooms are described as comfortable, featuring amenities like air conditioning, minibars and modern bathrooms. Several visitors noted the spacious bathrooms and well-thought-out room layouts with some rooms even offering lovely views of local landmarks like the Church of Our Lady.
However, there are consistent mentions of some rooms being small and occasionally cramped, particularly for the price. Despite their size, these smaller rooms were still often praised for their cleanliness and functionality. Noise was another recurrent issue with some guests finding their rooms not sufficiently soundproofed. Additionally, comments on room temperature control varied with some finding the heating inadequate at times.
Overall, the hotel rooms at Mercure Hotel München Altstadt are well-regarded for their cleanliness, modern amenities and comfort, though room sizes and noise levels can vary. The hotel’s central location and friendly staff add to the appeal for travelers seeking a convenient and comfortable stay in Munich.
Guests of the Mercure Hotel München Altstadt frequently commented on the beds with many praising their comfort. Numerous reviews mention comfortable beds and good bedding, contributing to an overall pleasant stay. Some found the beds to be very comfortable with soft and supportive mattresses that were clean and well-maintained.
Despite the overall positive feedback, there were intermittent remarks about certain beds being too narrow, hard or high, which detracted from the comfort for some guests. A few guests mentioned beds comprised of two singles pushed together, creating an uncomfortable gap. Additionally, there were occasional comments about pillows being flat or uncomfortable with some reviewers finding them hard and plasticky.
Bedding quality was generally seen as good and clean, though some noted that the bed linens appeared old and worn out. There were also mixed reviews on the size with some considering the beds spacious, while others felt they were too small for two people.
Overall, while the majority of guests enjoyed a comfortable sleep on well-maintained beds, a few found specific issues that impacted their comfort levels.
Mercure Hotel München Altstadt appears to have won the favor of many guests due to its impeccable cleanliness standards. Multiple reviews emphasize that the rooms are consistently clean, comfortable and well-maintained. The cleaning routine at this hotel is thorough with daily cleaning services ensuring that rooms are kept in pristine condition. Guests often noted that the rooms, including the bathrooms, were spotless, tidy and equipped with modern amenities.
Several guests highlighted that the cleanliness extended beyond the rooms to the entire hotel, describing the overall environment as very clean and well-kept. Positive comments were also made about the cleanliness of facilities like the hotel corridors and shared spaces. Some reviews mentioned exemplary housekeepers who maintain a high standard of cleanliness throughout the hotel.
However, there were a few remarks pointing out isolated issues such as dusty areas under the bed, neglected baseboards and occasional cleanliness lapses in specific rooms. Despite these minor grievances, the overarching sentiment is one of satisfaction with regards to cleanliness.
Other aspects that were frequently praised included the comfortable beds, spacious rooms and functional amenities like air conditioning, minibar and storage space. The hotel’s adherence to COVID safety measures also gave guests a sense of security during their stay. Overall, the Mercure Hotel München Altstadt provides a consistently clean and pleasant environment for its visitors.
The staff at Mercure Hotel München Altstadt consistently receive high praise from guests for their exceptional service. Visitors frequently describe the team as friendly, helpful and polite with many noting their warm and welcoming demeanor from the moment they arrive. The reception staff, in particular, are highlighted for their professionalism, efficiency and willingness to go above and beyond to assist guests with their needs.
Guests appreciate the attentiveness and courteous nature of the entire workforce, including housekeeping and breakfast service, making the interactions throughout the stay pleasant and accommodating. Many guests also commend specific staff members and mention their efforts to resolve issues promptly, provide useful information and ensure a comfortable and enjoyable experience.
The overall impression is that the hotel staff are not only proficient in their roles but also genuinely care about the guests' wellbeing, contributing significantly to the hotel's positive reviews. Whether dealing with routine requests or more complex inquiries, the personnel's kindness and readiness to help leave a memorable impact, making guest stays notably pleasant and stress-free.
Mercure Hotel München Altstadt offers complimentary Wi-Fi throughout the hotel, which is a significant perk for guests. Many have praised the Wi-Fi for being good with some even highlighting it as excellent, fast and reliable. Free Wi-Fi is readily available and also comes with additional hospitable touches like free drinks.
However, there are mixed reviews regarding the stability and reliability of the connectivity. While some guests enjoyed steady and stable internet, others experienced issues such as weak signals, especially on the upper floors and intermittent connections. Complaints about the Wi-Fi being slow or experiencing disconnections are not uncommon. Some guests also mentioned that the internet connection can sometimes be insecure or spotty.
Overall, while the Wi-Fi service at Mercure Hotel München Altstadt generally receives positive feedback, some improvements could be made to ensure a more consistent and reliable experience for all guests.
The Mercure Hotel München Altstadt receives mixed reviews for its parking options. On the positive side, guests appreciate the convenient location of several nearby parking garages, some of which offer discounted rates for hotel guests. The garage around the corner and the underground parking options are noted as particularly accessible with a 50% discount making them more affordable at approximately 15 Euros per day. Guests highlighted the convenience and ample space in these garages despite being offsite. The hotel does assist in arranging discounted parking in these public garages, which many find cost-effective and secure for overnight stays.
However, some reviews mention issues with parking, such as the absence of a private parking garage at the hotel and confusing or unclear parking directions. There are also remarks about the high cost of parking and difficulties in finding available spots, particularly during busy times. On-site parking has been cited as unavailable with one garage under renovation. While parking nearby is generally manageable, it can sometimes be a challenge and guests should be prepared to park offsite. Overall, while the hotel's efforts to mitigate parking issues with discounts and assistance are appreciated, some guests have found the parking experience less straightforward and occasionally problematic.
The Mercure Hotel München Altstadt offers a central location that is perfect for nightlife enthusiasts. Guests praise its close proximity to vibrant nightlife areas with various bars and clubs easily reachable just by stepping out. The hotel's surroundings are described as bustling, providing an array of nightlife options that can make for a memorable evening. While the convenience of being near numerous nightlife spots is a highlight, it is worth noting that some areas can be noisy at night and there may be occasional loud outdoor cleaning. Nonetheless, for those looking to immerse themselves in Munich's nighttime scene, this hotel’s location is hard to beat.
Mercure Hotel München Altstadt is a well-regarded three-star hotel that offers a solid and reliable stay in the heart of Munich. The hotel is praised for offering upscale room facilities typically expected from the Mercure brand, providing excellent value for money. Despite being more expensive compared to other three-star hotels in the area, many guests find the price-performance ratio to be absolutely acceptable and consider the stay affordable, especially given the quality and amenities provided.
The hotel's central location is a significant advantage, making it an ideal spot for a nice weekend in Munich. Guests appreciate the 24/7 availability of coffee and tea, as well as the great breakfast, which some even describe as 5-star quality. The accommodation is well-maintained and though it lacks luxurious ambiance, it works well as a regular city hotel with functional, clean spaces.
While some reviews mention the furniture as old and worn-out, the overall experience remains positive, emphasizing good reception and friendly service. Unexpected excellence and incredible value for the price are recurring themes, making it a great choice for those seeking an affordable, centrally located stay in Munich.
The Mercure Hotel München Altstadt is highly recommended for business travelers due to its tailored offerings that meet various professional needs. The hotel provides essential amenities such as free coffee and a minibar, which are considered beneficial for business purposes. Check-in is streamlined and efficient, ensuring no time is wasted upon arrival. The facilities are consistently clean and the staff is noted for their helpfulness and efficiency, delivering prompt service throughout the stay.
For those on a business trip, the hotel proves to be a valuable choice, offering necessary business assistance and support. It features useful business amenities, including a business center and meeting rooms. The hotel is described as functional with single rooms that match their descriptions perfectly.
Guests have also highlighted the effective health measures in place, such as gloves at the buffet, which contributes to a safe environment. Minibars are available in all rooms, adding a level of convenience. Although some remarks mention the hotel lacks atmosphere, the consensus is that it's an excellent option for business stays due to its specialized services and professional environment.
Mercure Hotel München Altstadt is well-regarded for its pet-friendly accommodations, making it a convenient choice for travelers with dogs. Guests appreciate the nominal fee of €13 for bringing a small dog and the hotel allows pets in both rooms and public areas. Additional services include complimentary pet amenities available upon request and dog treats. The nearby dog-walk area adds to the convenience for pet owners. The hotel also offers free bicycle rental and dog walking services, further enhancing the experience for guests traveling with their furry friends.
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Location
This privileged location allows easy exploration of Munich's historical sites, shopping districts, restaurants and cafes. Visitors appreciate the convenience of being able to walk to many attractions or catch a subway ride from the nearby Marienplatz station. Despite its centrality, the hotel is described as being situated in a quiet area, offering a peaceful retreat after a busy day in the city.
The location is not the only highlight; guests also enjoy a hearty breakfast and the hotel's clean, well-maintained rooms. The staff is often mentioned for their friendliness and helpfulness, adding to the overall positive experience.
Whether visiting for a city tour, business or the famous Christmas markets, Mercure Hotel München Altstadt's optimal placement in the historical center ensures a memorable and convenient stay.
Breakfast
The high-quality food is consistently noted with adjectives such as delicious, tasty and fantastic repeatedly making an appearance. Reviewers highlight the free minibar and all-day coffee and tea service as particularly appreciated perks. The attentive and friendly service also receives praise, adding to the overall positive breakfast experience.
Guests also appreciate the spacious and pleasant dining area, which contributes to a relaxing atmosphere to start the day. The breakfast is frequently described as exceptional, sensational and even comparable to 5-star standards despite the hotel's 3-star rating. The comprehensive variety, including multiple types of coffee and fresh juices, ensures there is something for everyone. Guests conclude that the breakfast at Mercure Hotel München Altstadt is a significant highlight of their stay, well-worth the cost and sets the tone for a pleasant day ahead.
Rooms
However, there are consistent mentions of some rooms being small and occasionally cramped, particularly for the price. Despite their size, these smaller rooms were still often praised for their cleanliness and functionality. Noise was another recurrent issue with some guests finding their rooms not sufficiently soundproofed. Additionally, comments on room temperature control varied with some finding the heating inadequate at times.
Overall, the hotel rooms at Mercure Hotel München Altstadt are well-regarded for their cleanliness, modern amenities and comfort, though room sizes and noise levels can vary. The hotel’s central location and friendly staff add to the appeal for travelers seeking a convenient and comfortable stay in Munich.
Beds
Despite the overall positive feedback, there were intermittent remarks about certain beds being too narrow, hard or high, which detracted from the comfort for some guests. A few guests mentioned beds comprised of two singles pushed together, creating an uncomfortable gap. Additionally, there were occasional comments about pillows being flat or uncomfortable with some reviewers finding them hard and plasticky.
Bedding quality was generally seen as good and clean, though some noted that the bed linens appeared old and worn out. There were also mixed reviews on the size with some considering the beds spacious, while others felt they were too small for two people.
Overall, while the majority of guests enjoyed a comfortable sleep on well-maintained beds, a few found specific issues that impacted their comfort levels.
Cleanliness
Several guests highlighted that the cleanliness extended beyond the rooms to the entire hotel, describing the overall environment as very clean and well-kept. Positive comments were also made about the cleanliness of facilities like the hotel corridors and shared spaces. Some reviews mentioned exemplary housekeepers who maintain a high standard of cleanliness throughout the hotel.
However, there were a few remarks pointing out isolated issues such as dusty areas under the bed, neglected baseboards and occasional cleanliness lapses in specific rooms. Despite these minor grievances, the overarching sentiment is one of satisfaction with regards to cleanliness.
Other aspects that were frequently praised included the comfortable beds, spacious rooms and functional amenities like air conditioning, minibar and storage space. The hotel’s adherence to COVID safety measures also gave guests a sense of security during their stay. Overall, the Mercure Hotel München Altstadt provides a consistently clean and pleasant environment for its visitors.
Staff
Guests appreciate the attentiveness and courteous nature of the entire workforce, including housekeeping and breakfast service, making the interactions throughout the stay pleasant and accommodating. Many guests also commend specific staff members and mention their efforts to resolve issues promptly, provide useful information and ensure a comfortable and enjoyable experience.
The overall impression is that the hotel staff are not only proficient in their roles but also genuinely care about the guests' wellbeing, contributing significantly to the hotel's positive reviews. Whether dealing with routine requests or more complex inquiries, the personnel's kindness and readiness to help leave a memorable impact, making guest stays notably pleasant and stress-free.
Wi-Fi
However, there are mixed reviews regarding the stability and reliability of the connectivity. While some guests enjoyed steady and stable internet, others experienced issues such as weak signals, especially on the upper floors and intermittent connections. Complaints about the Wi-Fi being slow or experiencing disconnections are not uncommon. Some guests also mentioned that the internet connection can sometimes be insecure or spotty.
Overall, while the Wi-Fi service at Mercure Hotel München Altstadt generally receives positive feedback, some improvements could be made to ensure a more consistent and reliable experience for all guests.
Parking
However, some reviews mention issues with parking, such as the absence of a private parking garage at the hotel and confusing or unclear parking directions. There are also remarks about the high cost of parking and difficulties in finding available spots, particularly during busy times. On-site parking has been cited as unavailable with one garage under renovation. While parking nearby is generally manageable, it can sometimes be a challenge and guests should be prepared to park offsite. Overall, while the hotel's efforts to mitigate parking issues with discounts and assistance are appreciated, some guests have found the parking experience less straightforward and occasionally problematic.
Nightlife
3 Star
The hotel's central location is a significant advantage, making it an ideal spot for a nice weekend in Munich. Guests appreciate the 24/7 availability of coffee and tea, as well as the great breakfast, which some even describe as 5-star quality. The accommodation is well-maintained and though it lacks luxurious ambiance, it works well as a regular city hotel with functional, clean spaces.
While some reviews mention the furniture as old and worn-out, the overall experience remains positive, emphasizing good reception and friendly service. Unexpected excellence and incredible value for the price are recurring themes, making it a great choice for those seeking an affordable, centrally located stay in Munich.
Business
For those on a business trip, the hotel proves to be a valuable choice, offering necessary business assistance and support. It features useful business amenities, including a business center and meeting rooms. The hotel is described as functional with single rooms that match their descriptions perfectly.
Guests have also highlighted the effective health measures in place, such as gloves at the buffet, which contributes to a safe environment. Minibars are available in all rooms, adding a level of convenience. Although some remarks mention the hotel lacks atmosphere, the consensus is that it's an excellent option for business stays due to its specialized services and professional environment.
Dog Friendly
No, Mercure Hotel München Altstadt doesn't have any pool.
No, a spa isn't available at Mercure Hotel München Altstadt.
Yes, Mercure Hotel München Altstadt welcomes dogs.
Yes, parking facilities are available at Mercure Hotel München Altstadt.
No, Mercure Hotel München Altstadt doesn't have a gym.
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