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Summary of reviewsA&O München Hauptbahnhof garners consistent praise for its prime central location, strategically positioned beside the Hauptbahnhof, offering easy access to Munich’s main attractions and public transportation. Its proximity to the Oktoberfest grounds and the variety of nearby dining options further enhance its convenience. Despite its busy area, guests appreciate the general quietness of the hotel, particularly rooms facing the courtyard, making it a popular choice for both short and extended stays.
The breakfast at the hotel receives mixed feedback. While many guests find it plentiful, sufficient and offering good value for money, others criticize its limited variety and occasional overcrowding, especially during school trips. There are concerns about specific items and the cleanliness of the breakfast area, though many find the simplicity of the offerings adequate.
Rooms at a&o München Hauptbahnhof also elicit mixed reviews. Positively, they are often described as clean, spacious and functional with some featuring balconies and nice views. However, several guests note issues such as inadequate cleanliness, sparse furnishings and noise from thin walls and busy streets. Problems like small room sizes for groups, poor ventilation and dated bathrooms are common. Despite these downsides, the rooms are generally seen as serving their purpose for short stays, particularly given the reasonable price.
Guests have varied experiences regarding cleanliness. While some find their rooms to be clean and well-maintained, others report significant cleanliness issues, including dirty bathrooms, musty smells and unclean public areas. The inconsistency in cleaning services and dated fixtures detract from the overall experience.
The hotel's staff consistently receive favorable mentions for their friendliness and helpful demeanor. The reception team, in particular, is often praised for efficient and pleasant interactions, though occasional language barriers can impact the level of service. Overall, the attentive and courteous staff significantly contribute to a positive stay for guests.
Wi-Fi performance at the hotel varies with some guests experiencing good, smooth connections while others struggle with weak or slow internet access. Limited Wi-Fi availability is a common complaint, making stable internet performance a point to consider for potential guests.
Parking at the hotel involves an underground garage accessible by a car elevator. While some appreciate the availability, many find the garage cramped and challenging for larger vehicles with a high fee further detracting from its convenience. Exploring alternative parking options nearby might be advisable for some guests.
For families, the hotel is generally described as family-friendly, but concerns about small room sizes, safety hazards and occasional ventilation issues are noted. The unexpected fire alarms and limited amenities for larger groups can be disruptive.
While the surrounding area offers vibrant nightlife, it also results in noise disturbances, which could be a concern for those seeking a quieter stay. The comfort of the beds also receives mixed reviews with many guests finding them comfortable while others struggle with the hardness of the mattresses and other issues related to bed quality.
Accessibility at the hotel is commendable in many areas, particularly for those using wheelchairs. However, certain parts of the hotel, including accessing the elevator, pose challenges, suggesting that more improvements are needed to ensure seamless accessibility for all guests.
In summary, a&o München Hauptbahnhof offers a centrally located, budget-friendly option with friendly staff and functional amenities, but experiences around breakfast, room cleanliness, Wi-Fi performance and parking vary widely. Families and individuals with accessibility needs might need to weigh the convenience against potential limitations. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Room Types
Single RoomThe room includes wooden furniture.
Twin RoomThe room includes wooden furniture.
Quadruple RoomThis room includes 2 single beds, 1 bunk bed, and wooden furniture.
For the bunk beds, bed linen is provided for self-covering.
Triple RoomRooms are 16 square metres.
For the bunk beds, bed linen is provided for self-covering.
Family Room (2 Adults + 2 Children)Rooms are 16 square metres.
For the bunk beds, bed linen is provided for self-covering.
Guest Reviews
6.4
Rated
Location
The location of a&o München Hauptbahnhof is consistently praised for its centrality and convenient access to Munich’s main attractions. Nestled right beside the Hauptbahnhof, it provides an ideal base for train travelers and those looking to explore the city on foot. Guests highlight the short walking distance to the train station, making it easy to access public transportation and key sites, including Marienplatz and the historic center.
Proximity to the Oktoberfest grounds is another notable mention, positioning the hotel as a perfect choice for festival-goers. Despite its central location, many appreciate the quietness of the hotel, especially rooms facing the courtyard. The surrounding area offers various dining options, enhancing the overall convenience.
All things considered, the hotel's prime location and value for money make it a preferred choice for both short trips and more extended stays in Munich.
Breakfast
Guests of a&o München Hauptbahnhof have varied opinions regarding the breakfast provided at the hotel. Many reviewers found the breakfast to be very good, plentiful and offering good value for money. It is often described as sufficient and well-served with some guests appreciating the simplicity yet adequacy of the offerings. Coffee was frequently noted as drinkable from a good machine and the breakfast selection received occasional praise for being varied and balanced.
However, there are also multiple mentions of the breakfast being mediocre with criticisms about its limited variety and lack of extensive options. Some guests found it to be poor or even below average, complaining about specific items like stale bread rolls and bad-tasting eggs. Cleanliness in the breakfast area was a concern for some, along with occasional overcrowding, particularly due to school trips, which made the experience uncomfortable for certain guests.
In summary, while some guests enjoyed the breakfast and found it met their needs sufficiently, others expected more variety and better quality for the price.
Rooms
The rooms at a&o München Hauptbahnhof offer a mixed experience. On the positive side, guests appreciated that the rooms were generally clean, spacious and comfortable. Several reviews highlighted rooms as being larger than expected and noted the modern and functional aspects. Cleanliness was frequently mentioned positively with some rooms being described as very clean and tidy. The presence of balconies in some rooms and views of beautiful churches were also well-received.
However, many guests noted some significant downsides. There were frequent complaints about room cleanliness not meeting expectations with mentions of dirty curtains, musty smells and even instances of unclean bedding. The furnishings were often described as sparse and basic and some amenities like wardrobes, remote controls or even bed sheets were missing. Noise was another common issue, as the rooms have thin walls and some faced busy streets.
Other problems included small room sizes, particularly for groups of four with insufficient storage space and poor ventilation. Several reviews also pointed out maintenance issues with broken fixtures and dated bathrooms being a recurring theme. The bathrooms, specifically, were often described as small, old and in need of renovation. Despite these issues, many concluded that the rooms served their purpose for short stays, especially given the reasonable prices.
Beds
The guest reviews for the beds at a&o München Hauptbahnhof paint a mixed picture. Many guests appreciated the comfort of the beds, highlighting phrases such as "comfortable bed," "beds were very comfortable," "good beds," and "comfortable bedding." Several visitors noted that their sleep quality was good and they found the beds cozy and adequate for a restful night.
However, there were significant concerns raised about the hardness of the mattresses. Multiple reviews mentioned "hard mattresses" and described them as "extremely hard" or "as hard as a concrete slab." This resulted in some guests finding the bed comfort very poor and uncomfortable. Issues like small or narrow beds, beds that slid apart and mattresses that were too firm for some preferences were recurring themes.
Additional complaints included beds not being made upon arrival, sagging beds and in some instances, visible nails in the blankets or ripped blankets, which detracted from the overall comfort. Some guests also faced problems with bed frames, noting that parts of the frames were dangerous.
In summary, while many guests found the beds at a&o München Hauptbahnhof to be comfortable and enjoyed a good night's sleep, others struggled with the hardness and firmness of the mattresses, suggesting that there are varying experiences depending on personal preferences and specific room conditions.
Cleanliness
The cleanliness of 'a&o München Hauptbahnhof' has received mixed feedback from guests. While some guests found their rooms to be "clean", "functional" and "well-maintained", a significant number of reviews highlight several cleanliness issues. Positive comments noted that rooms were "clean and bright", "neat” and that bed linen and towels were "very clean".
However, many reviews indicated concerns such as "dirty rooms", "unclean bathrooms" and "dusty" and "dirty" conditions. Specific complaints included "foreign hairs" in bathrooms, "dirty curtains" and "rock hard" mattresses. Some guests also found the room "smelled unpleasant" with issues like "moldy bathrooms" and "strong urine smell". Moreover, there were reports of "dirty bedding" and "bathroom fixtures" that were old and not properly cleaned.
Public areas like toilets and reception were also mentioned as being unclean and smelly. There were frequent mentions of inadequate cleaning services, including trash not being emptied regularly and rooms not being cleaned during guests' stays. Overall, although some found acceptable levels of cleanliness, the overall guest consensus suggests that there is significant room for improvement in maintaining cleanliness standards at this hotel.
Staff
At a&o München Hauptbahnhof, the staff consistently stands out for their friendly and helpful demeanor. Guests frequently highlight the welcoming and courteous nature of both the reception team and the broader staff, noting their competence and pleasant interactions. The front desk often receives praise for efficient and uncomplicated check-ins, despite some reports of crowded or slow experiences. The positive atmosphere is further reinforced by staff members who go out of their way to assist guests, displaying a super helpful attitude.
However, despite the overall friendliness, there are occasional issues with language skills, primarily with the staff's limited German proficiency. These instances sometimes resulted in less satisfactory service experiences. Nonetheless, many visitors appreciate the staff's efforts to communicate in English and their consistent attempt to ensure guests feel accommodated and cared for.
The reception staff, in particular, are often singled out for their kindness and efficiency, although there are isolated mentions of unfriendliness or unhelpfulness. In general, the personal and attentive service contributes significantly to a pleasant stay with guests feeling well taken care of by the amiable and cooperative staff.
Wi-Fi
At the a&o München Hauptbahnhof, guests have noted a mix of experiences regarding the hotel's wifi. Some visitors appreciated the good wifi in their rooms, mentioning that it worked smoothly and well, contributing positively to their stay. However, other reviews highlighted issues such as weak and slow connections with some guests struggling with barely functional internet or no Wi-Fi access at all. Additionally, limited access and the inability to adjust the Wi-Fi were mentioned as points for improvement. Despite these challenges, a few found the WLAN acceptable, complementing the hotel's good location. Overall, while wifi performance varies, it is a point to consider for those reliant on stable internet during their stay.
Parking
The parking situation at a&o München Hauptbahnhof has received mixed feedback from its guests. On the positive side, the hotel offers underground parking, which several reviewers appreciated for its availability. The parking can be reserved and accessed via a car elevator, which, although described as strange, offers a unique way to reach the underground garage.
However, many guests highlighted significant challenges with the parking facilities. The underground garage is frequently described as narrow and cramped, making it particularly unsuitable for larger vehicles. The tight parking spaces and narrow aisles have been noted as problematic with some describing the experience as a parking horror. The elevator, aside from being unconventional, seems to add to the difficulty, as does the high fee of 17 euros per night for parking.
Overall, while a&o München Hauptbahnhof provides parking options, potential guests with larger vehicles or those looking for convenient parking might find it less than ideal. Exploring alternative parking nearby, such as Theresienwiese for 8 euros per day, might be a more practical solution.
Family
The 'a&o München Hauptbahnhof' appears to have mixed reviews regarding its suitability for families. On the positive side, the hotel is frequently described as family-friendly and family-oriented, making it a good option for those traveling with children. Guests have noted a general good living for families.
However, there are several concerns that have been pointed out. Many reviews mention that family rooms are quite small, making them uncomfortable for larger groups. Specific complaints include rooms being too small for four beds and instances where beds for children were not made. Safety is also a concern with at least one review highlighting that a family room on the sixth floor could be dangerous for children.
While the hotel tries to provide satisfactory service by offering free drinks as compensation for waiting times, the discomfort caused by the ventilation system and unexpected fire alarms can be disruptive, especially for families with small children.
In summary, while 'a&o München Hauptbahnhof' has some family-friendly features, potential guests should be aware of the space limitations and other inconveniences that might affect their stay, especially if traveling with small children or infants.
Nightlife
The area surrounding a&o München Hauptbahnhof offers convenient access to vibrant nightlife with numerous venues right outside the doorstep. Its proximity to downtown means guests can easily explore bustling nighttime activities. However, the location is also subject to significant noise disturbances, especially during the evening and late into the night. Loud music, both from nearby establishments and occasionally from the reception area within the hotel, contributes to a high noise level. Guests have reported noise from slamming doors and activities on surrounding balconies, which can be a concern for those seeking a quieter stay.
Accessible
'A&O München Hauptbahnhof' offers commendable accessibility features for guests with disabilities, ensuring that those with wheelchairs can navigate many areas of the hotel. The hostel and lobby are noted for being wheelchair accessible and entering rooms with a wheelchair is feasible. There are accessible rooms available and the overall accessibility is suitable for various family members.
However, certain areas pose challenges. Access to the elevator requires navigating some steps, making it difficult for those relying on wheelchairs or strollers. Additionally, not all parts of the hotel, including elevator access and car elevators, are optimally designed for easy wheelchair use. These mixed experiences indicate that while many areas of 'a&o München Hauptbahnhof' are thoughtfully designed for accessibility, there remain areas that can be improved to accommodate all guests seamlessly.
No, a&o München Hauptbahnhof doesn't have any pool.
No, a spa isn't available at a&o München Hauptbahnhof.
Yes, a&o München Hauptbahnhof welcomes dogs.
Yes, parking facilities are available at a&o München Hauptbahnhof.