Grand Plaza
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Summary of reviewsThe Grand Plaza in Munnar stands out for its exceptional location, excellent service and overall cleanliness, making it a commendable choice for travelers. Situated in a prime spot, it offers easy access to the city center, local attractions and picturesque tea plantations, while still providing a tranquil and peaceful environment. The hotel is particularly convenient for guests traveling by car, offering ample parking and excellent connectivity to main roads.
Guests consistently praise the friendliness and helpfulness of the staff, who go above and beyond to ensure a welcoming atmosphere. This dedication extends to maintaining the hotel's cleanliness with both rooms and common areas being noted for their impeccable condition. The spacious, well-appointed rooms often feature stunning views of the surrounding natural beauty, contributing to a pleasant and comfortable stay.
The dining experience at Grand Plaza is another highlight with a breakfast buffet that offers a variety of tasty and hygienic dishes, including local specialties. The dinner service also receives positive feedback for its quality and flavor, although some guests note that beverages are chargeable and that the cost can be somewhat high.
While the Wi-Fi service has mixed reviews, it generally meets basic needs. The comfort of the beds has also received varied feedback with some guests finding the mattresses too soft. Despite these minor drawbacks, the overall consensus emphasizes the hotel's strong service offerings, clean and comfortable accommodations and a delightful dining experience.
Overall, the Grand Plaza excels in providing a satisfying and memorable stay with its prime location, dedicated staff and high standards of cleanliness, making it a great choice for travelers visiting Munnar.
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Guests consistently praise the friendliness and helpfulness of the staff, who go above and beyond to ensure a welcoming atmosphere. This dedication extends to maintaining the hotel's cleanliness with both rooms and common areas being noted for their impeccable condition. The spacious, well-appointed rooms often feature stunning views of the surrounding natural beauty, contributing to a pleasant and comfortable stay.
The dining experience at Grand Plaza is another highlight with a breakfast buffet that offers a variety of tasty and hygienic dishes, including local specialties. The dinner service also receives positive feedback for its quality and flavor, although some guests note that beverages are chargeable and that the cost can be somewhat high.
While the Wi-Fi service has mixed reviews, it generally meets basic needs. The comfort of the beds has also received varied feedback with some guests finding the mattresses too soft. Despite these minor drawbacks, the overall consensus emphasizes the hotel's strong service offerings, clean and comfortable accommodations and a delightful dining experience.
Overall, the Grand Plaza excels in providing a satisfying and memorable stay with its prime location, dedicated staff and high standards of cleanliness, making it a great choice for travelers visiting Munnar.
Hotel near Golf Courses
This hotel is located in Devikolam, adjacent to a golf course, providing direct and convenient access for golf enthusiasts. It offers guests the opportunity to tee off on the nearby greens.
Hotel with Free Wi-Fi
Grand Plaza Munnar offers complimentary wireless internet access in all guest rooms. This hotel provides free in-room WiFi, allowing guests to stay connected from the comfort of their accommodations.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in a prime spot, 'Grand Plaza' offers a superb and value-for-money experience for visitors. Its central location makes it highly accessible, providing easy access to Munnar's main city center, attractions, shops and restaurants. While it is close to key areas like the market and bus depot, the hotel is tucked away enough to offer a peaceful environment away from the city's hustle and bustle.
Perfect for travelers by car, it has ample parking and excellent connectivity to main roads and the surrounding mountainous areas and tea plantations. The hotel's convenience doesn't end at its location: the staff is frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere.
Guests can enjoy comfortable, clean rooms, some even offering balconies with beautiful views of the river and golf course. Whether looking for a central yet tranquil stay, 'Grand Plaza' delivers with its prime location and strong service offerings.
The breakfast experience at Grand Plaza has garnered largely positive feedback from guests. The spread is praised for its variety and taste with many noting the breakfast buffet as a highlight of their stay. Guests appreciated the wide selection of dishes, including local specialties that changed daily. The quality of the food and the meticulous hygiene standards maintained in the dining area have been commended.
The breakfast was described as delicious, sumptuous and well-spread out, catering to diverse palates. Free breakfast options were particularly appreciated for their exceptional range. The staff’s friendliness and the timely service have also been positively noted, contributing to a pleasant dining experience. While many found the breakfast satisfactory and good, some felt the menu could benefit from more continental options and a live cooking station for items like eggs and dosa.
Though the majority found the breakfast to meet or even exceed expectations, a few guests felt the quality could be improved. Nonetheless, the overall consensus emphasizes the tasty and varied breakfast options, making it a solid choice for a satisfying start to the day.
When dining at the Grand Plaza, guests can expect a generally delightful culinary experience. The food is described as amazing, delicious and of very good quality with some diners highlighting the flavorful evening buffet. Both breakfast and dinner receive praise, offering a variety of tasty dishes, although the breakfast buffet primarily features Indian cuisine. The restaurant is centrally located, clean and decent and many guests found the food tasty and the staff friendly and cooperative.
Dinner, in particular, stands out for its good value and quality, though some guests noted that beverages are chargeable and that the overall cost can be a bit pricy. There are mixed feelings about the cost and portions; some find it reasonable, while others feel the quantity and taste could be improved for the price. Additionally, those who purchased online dinner plans expressed that the menu offered was separate and substandard compared to the regular options.
Despite a few areas for improvement, the overall consensus is that Grand Plaza provides a satisfying dining experience with good food and a friendly environment.
The Grand Plaza in Munnar boasts an array of positive features according to guest reviews. The hotel's location is highly praised, offering easy access to the scenic beauty of Munnar, including views of hills, rivers and lush tea plantations from several rooms and balconies. Most guests found the rooms spacious, clean and well-appointed with some even describing their accommodations as large and filled with natural light. Cleanliness is consistently highlighted, extending to the bathrooms and overall room maintenance.
The amenities in the rooms and the prompt room service impressed many visitors, ensuring a comfortable stay. Additionally, the welcoming and helpful staff significantly contributed to the positive experiences, providing a friendly and accommodating atmosphere. Upgraded rooms, including suites with extraordinary views, enhanced the overall guest satisfaction.
Though there are a few mentions of smaller and slightly congested rooms and a need for minor updates in some areas, the general consensus points to well-maintained and comfortable rooms. Overall, Grand Plaza offers a great blend of clean, spacious accommodations in a beautiful setting with excellent customer service, making it a commendable choice for travelers.
Grand Plaza receives mixed reviews regarding the comfort of its beds. Many guests appreciate the large, clean rooms and highlight the beds as being quite comfortable, particularly praising the soft mattresses. Service quality also earns commendation with guests noting the attentive and courteous staff, especially regarding room cleanliness and bed maintenance. However, some issues were noted with the comfort level of the beds with several guests mentioning that the softness of the mattresses led to discomfort and body aches. Additionally, the extra portable beds provided were deemed to be of subpar quality. Despite these concerns, the overall feedback is generally positive regarding the bed experience.
The Grand Plaza scores highly in terms of cleanliness, making it a top choice for travelers who prioritize a well-maintained environment. Guests overwhelmingly noted that both the rooms and the common areas are impeccably clean. The rooms are reported to be not only clean but also well-maintained and hygienic, offering a pleasant stay overall. Additionally, the hotel’s overall cleanliness extends to the bathrooms, which are frequently highlighted as being clean and well-kept.
The staff at Grand Plaza contribute significantly to maintaining this high standard of cleanliness. They are described as courteous, helpful and dedicated to ensuring the property remains spotless. The effort put in by the staff to keep the premises in excellent condition does not go unnoticed by guests.
Beyond cleanliness, the hotel offers comfortable accommodations with clean rooms featuring comfortable beds and good showers. The rooms are noted for being spacious and convenient, adding to the overall comfort of the stay.
The hotel offers a clean and quiet environment. This, combined with a helpful staff, makes for a pleasant and comfortable visit. In summary, Grand Plaza provides a very clean and well-maintained setting that ensures a positive and comfortable experience for its guests.
At Grand Plaza, the staff consistently receive high praise from guests, creating a welcoming and supportive atmosphere throughout the hotel. Guests frequently highlight the professionalism and friendliness of the staff, noting their exceptional willingness to go above and beyond in assisting with queries and providing support. The team at both the reception and the restaurant areas is often complimented for their politeness and courteous behavior.
Guests appreciate how accommodating and helpful the staff are, describing them as extremely kind, cooperative and dedicated to their work. This level of attentiveness is evident in various gestures, such as offering warm drinks upon check-in, addressing Internet issues promptly and even mailing forgotten belongings at no extra cost.
The hospitality at Grand Plaza is often described as exceeding expectations with staff members not only being helpful but also creating a warm and inviting environment. Whether it’s the front office team, the managerial staff or the restaurant servers, everyone is noted for their supportive and friendly nature, making guests feel well taken care of from the moment they arrive.
Such consistent positive feedback about the staff's dedication and kindness highlights the high standard of service that Grand Plaza aims to deliver, ensuring that guests have a pleasant and memorable stay.
The Wi-Fi at Grand Plaza has received mixed reviews from guests. On the positive side, the WiFi has been described as reliable and functional for basic tasks such as email and WhatsApp. Many guests appreciated the efforts of the staff to ensure a stable connection with some reports indicating that the connection was great. However, there have been several concerns about the WiFi being weak or inconsistent, particularly in the rooms. Some guests found the WiFi did not reach their rooms at all or was patchy in different areas of the hotel. Overall, while the WiFi is suitable for simple online activities, it may not meet the needs of those requiring a more robust and reliable connection throughout the entire property.
The Grand Plaza Hotel offers a mixed experience for guests with highlights including a very good tea served at check-in and a courteous, well-trained staff eager to make guests comfortable. Located in the heart of Munnar, the hotel boasts a beautiful riverside view from the rooms and restaurant, making for an overall comfortable stay with a picturesque ambience. Cleanliness is commendable with comfortable and clean beds adding to the appeal. The breakfast spread is notably good, catering well to various tastes.
However, the hotel does not fully meet the expectations set by its advertised four-star rating. Some areas are in need of renovation, leading to a discrepancy between the promotional photos and the reality. Despite these drawbacks, the location and staff efforts play a significant role in making the stay pleasant.
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Location
Perfect for travelers by car, it has ample parking and excellent connectivity to main roads and the surrounding mountainous areas and tea plantations. The hotel's convenience doesn't end at its location: the staff is frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere.
Guests can enjoy comfortable, clean rooms, some even offering balconies with beautiful views of the river and golf course. Whether looking for a central yet tranquil stay, 'Grand Plaza' delivers with its prime location and strong service offerings.
Breakfast
The breakfast was described as delicious, sumptuous and well-spread out, catering to diverse palates. Free breakfast options were particularly appreciated for their exceptional range. The staff’s friendliness and the timely service have also been positively noted, contributing to a pleasant dining experience. While many found the breakfast satisfactory and good, some felt the menu could benefit from more continental options and a live cooking station for items like eggs and dosa.
Though the majority found the breakfast to meet or even exceed expectations, a few guests felt the quality could be improved. Nonetheless, the overall consensus emphasizes the tasty and varied breakfast options, making it a solid choice for a satisfying start to the day.
Dinner
Dinner, in particular, stands out for its good value and quality, though some guests noted that beverages are chargeable and that the overall cost can be a bit pricy. There are mixed feelings about the cost and portions; some find it reasonable, while others feel the quantity and taste could be improved for the price. Additionally, those who purchased online dinner plans expressed that the menu offered was separate and substandard compared to the regular options.
Despite a few areas for improvement, the overall consensus is that Grand Plaza provides a satisfying dining experience with good food and a friendly environment.
Rooms
The amenities in the rooms and the prompt room service impressed many visitors, ensuring a comfortable stay. Additionally, the welcoming and helpful staff significantly contributed to the positive experiences, providing a friendly and accommodating atmosphere. Upgraded rooms, including suites with extraordinary views, enhanced the overall guest satisfaction.
Though there are a few mentions of smaller and slightly congested rooms and a need for minor updates in some areas, the general consensus points to well-maintained and comfortable rooms. Overall, Grand Plaza offers a great blend of clean, spacious accommodations in a beautiful setting with excellent customer service, making it a commendable choice for travelers.
Beds
Cleanliness
The staff at Grand Plaza contribute significantly to maintaining this high standard of cleanliness. They are described as courteous, helpful and dedicated to ensuring the property remains spotless. The effort put in by the staff to keep the premises in excellent condition does not go unnoticed by guests.
Beyond cleanliness, the hotel offers comfortable accommodations with clean rooms featuring comfortable beds and good showers. The rooms are noted for being spacious and convenient, adding to the overall comfort of the stay.
The hotel offers a clean and quiet environment. This, combined with a helpful staff, makes for a pleasant and comfortable visit. In summary, Grand Plaza provides a very clean and well-maintained setting that ensures a positive and comfortable experience for its guests.
Staff
Guests appreciate how accommodating and helpful the staff are, describing them as extremely kind, cooperative and dedicated to their work. This level of attentiveness is evident in various gestures, such as offering warm drinks upon check-in, addressing Internet issues promptly and even mailing forgotten belongings at no extra cost.
The hospitality at Grand Plaza is often described as exceeding expectations with staff members not only being helpful but also creating a warm and inviting environment. Whether it’s the front office team, the managerial staff or the restaurant servers, everyone is noted for their supportive and friendly nature, making guests feel well taken care of from the moment they arrive.
Such consistent positive feedback about the staff's dedication and kindness highlights the high standard of service that Grand Plaza aims to deliver, ensuring that guests have a pleasant and memorable stay.
Wi-Fi
4 Star
However, the hotel does not fully meet the expectations set by its advertised four-star rating. Some areas are in need of renovation, leading to a discrepancy between the promotional photos and the reality. Despite these drawbacks, the location and staff efforts play a significant role in making the stay pleasant.
No, Grand Plaza doesn't have any pool.
Yes, a spa is available at Grand Plaza.
No, Grand Plaza doesn't allow dogs.
No, parking facilities aren't available at Grand Plaza.
No, Grand Plaza doesn't have a gym.
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