Viceroy Luxury Mountain Resort and Spa
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Summary of reviewsThe Viceroy Luxury Mountain Resort and Spa is widely celebrated for its serene location nestled amidst lush green tea and cardamom fields, providing breathtaking views of the mountains and palm trees. It offers a peaceful retreat away from city life, ideal for nature lovers and luxury seekers. Guests consistently commend the exceptional hospitality and service of the staff, notably the manager, Mr. Sam, enhancing the overall experience. The staff's attentive and friendly demeanor ensures a memorable stay.
The resort's breakfast receives positive feedback for its hearty and diverse offerings, though some guests suggest broadening the international cuisine options. Dinner is generally well-received, with memorable dishes and stunning views, despite suggestions for more variety in the menu. The dining experience overall complements the beautiful surroundings.
Accommodation at the resort exceeds expectations, with rooms described as spacious, modern, and meticulously clean. The stunning mountain views from the balconies provide a serene and picturesque setting for relaxation. Guests appreciate the attention to detail, from quality furnishings to well-maintained environments, making for a comfortable and inviting stay.
Cleanliness is a hallmark of the resort, with guests lauding the spotless rooms and well-maintained facilities. The beautiful gardens and pool area add to the hygienic and aesthetically pleasing environment, upheld by the diligent staff.
The spa and pool, while promising a tranquil retreat, received mixed reviews due to some unmet expectations regarding Ayurvedic treatments and pending facilities. Despite this, the spa contributes to the relaxing ambiance of the resort.
Overall, the Viceroy Luxury Mountain Resort and Spa delivers an experience of quiet luxury, combining breathtaking views, exceptional service, and refined sophistication. It stands as an idyllic escape for those seeking indulgence, relaxation, and immersion in a tranquil, picturesque setting.
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The resort's breakfast receives positive feedback for its hearty and diverse offerings, though some guests suggest broadening the international cuisine options. Dinner is generally well-received, with memorable dishes and stunning views, despite suggestions for more variety in the menu. The dining experience overall complements the beautiful surroundings.
Accommodation at the resort exceeds expectations, with rooms described as spacious, modern, and meticulously clean. The stunning mountain views from the balconies provide a serene and picturesque setting for relaxation. Guests appreciate the attention to detail, from quality furnishings to well-maintained environments, making for a comfortable and inviting stay.
Cleanliness is a hallmark of the resort, with guests lauding the spotless rooms and well-maintained facilities. The beautiful gardens and pool area add to the hygienic and aesthetically pleasing environment, upheld by the diligent staff.
The spa and pool, while promising a tranquil retreat, received mixed reviews due to some unmet expectations regarding Ayurvedic treatments and pending facilities. Despite this, the spa contributes to the relaxing ambiance of the resort.
Overall, the Viceroy Luxury Mountain Resort and Spa delivers an experience of quiet luxury, combining breathtaking views, exceptional service, and refined sophistication. It stands as an idyllic escape for those seeking indulgence, relaxation, and immersion in a tranquil, picturesque setting.
Luxury Hotel
Features an outdoor swimming pool, fitness center, and garden, providing a luxurious and relaxing environment. Known for its quiet luxury, great spa massages, and lovely staff, ensuring a memorable and high-end stay.
Hotel for Honeymoon
As a luxury mountain resort, it offers stunning views and high-end amenities, ensuring a memorable honeymoon. The spa provides relaxation and rejuvenation.
Hotel with Spa
A luxury resort with a spa, offering upscale treatments. Guests have mentioned enjoying the spa facilities as part of their relaxing and luxurious stay.
Romantic Hotel
This hotel is explicitly described as a 'Luxury Mountain Resort and Spa', highlighting both opulent features and a scenic mountain setting. The spa adds a relaxing element suitable for a romantic retreat.
5-Star Hotel
Located 19 km from the Munnar Tea Museum, this resort offers accommodation with an outdoor swimming pool, free private parking, a fitness center, and a garden. It is known for its quiet luxury, great massages in the spa, and lovely staff.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Small Hotel
Guest Reviews
Nestled amidst lush green tea and cardamom fields, the Viceroy Luxury Mountain Resort and Spa offers a serene escape for nature lovers and luxury seekers alike. The hotel's location provides breathtaking views of the distant mountains and surrounding palm trees, creating a picturesque paradise. Visitors appreciate the tranquility of this scenic retreat, which is peacefully removed from the hustle and bustle of city life. While its remoteness from Munnar might pose a challenge in emergencies, the serene environment and exceptional hospitality more than compensate. Guests consistently praise the super sweet and helpful staff, noting the exceptional service from the team, including the manager, Mr. Sam, which makes the stay even more memorable. From the rooms to the pool and restaurant, every vantage point offers an amazing view, enveloping guests in the heart of nature's beauty. While a bit distant from town, this quiet and well-maintained property is perfect for those seeking a peaceful and relaxing getaway.
The breakfast experience at Viceroy Luxury Mountain Resort and Spa leaves a positive impression with plenty of guests appreciating its hearty nature and diverse offerings. An elaborate breakfast buffet caters to a variety of tastes, featuring delicious dishes that are generally well-received. Complimentary options contribute to the pleasant start to the day, and the kitchen staff's welcoming attitude enhances the overall dining experience.
However, there's room for improvement, as some found the buffet slightly limited in scope and hoped for a broader range of international dishes beyond the predominant Indian cuisine. The lack of variety is noted in specific instances, with suggestions for enhancing food quality and expanding the selection to include more than just fruits, cereals, and basic Indian fare. Nevertheless, guests recognize the thoughtful effort put into the breakfast presentation and service, ensuring that it remains a notable aspect of their stay at the resort.
The Viceroy Luxury Mountain Resort and Spa offers a dining experience with mixed reviews, displaying both strengths and areas for improvement. Guests have highlighted the dinner menu's good prices and quality, alongside the very good restaurant food which comes with a stunning view and plenty of variety. Among the standout dishes, the Spicy Chicken Chettinad has been described as extremely delicious, offering a memorable taste experience. The food at Krayambu also received high praise for its excellence.
However, some guests noted inconsistencies, pointing out that more variety in the fixed menu could enhance the overall experience. Despite these concerns, the evening meals, which cater to both vegetarians and non-vegetarians, have been generally well-received, with an emphasis on the freshness of the preparations. While there's room for improvement in diversifying menu options, the resort appears to provide an overall satisfying evening dining setting in a beautiful location.
Nestled in an idyllic location, Viceroy Luxury Mountain Resort and Spa offers guests exceptional accommodations that consistently impress with their grandeur and attention to detail. The rooms are characterized by generous space and modern furnishings, creating a comfortable and inviting setting. Guests frequently mention the expansive, comfortable beds and meticulously clean environments, which perfectly match the images presented on the resort's website. The highlight for many visitors is undoubtedly the stunning mountain views from the balconies, providing a serene backdrop to relax and unwind.
The thoughtful design and care are evident throughout, from quality towels to elegant furniture, ensuring a restful stay. While the higher elevation rooms boast commanding views, potential guests might want to avoid those near the reception to maximize tranquility. Overall, the Viceroy resort excels in providing well-appointed rooms that harmonize with their beautiful surroundings, promising a relaxing retreat for all who visit.
The Viceroy Luxury Mountain Resort and Spa consistently receives high praise for its exceptional cleanliness. Guests frequently highlight the spotless condition of the rooms, which are described as spacious, well-furnished, and well-appointed. The property itself is noted for being very clean, with many guests appreciating the hygienic environment throughout the hotel and its facilities. The beautiful and well-maintained garden, along with the picturesque pool area, also contribute to the overall positive impression of cleanliness within the resort. While there is a rare mention of some issues, such as dead bugs and ants, the general consensus from visitors is that the resort maintains a high standard of cleanliness. In summary, the resort promises a clean, comfortable, and aesthetically pleasing environment, supported by an extremely helpful and friendly staff.
At the Viceroy Luxury Mountain Resort and Spa, the staff stands out as a major highlight of guests' experiences. Known for their genuine kindness and hospitality, the team consistently delivers great service with a friendly, can-do attitude. Guests frequently mention their warm welcome and engaging conversations with the staff, noting how approachable and willing they are to assist with any needs or inquiries.
Notably, team members like Mr. Abin and Chef were highlighted for their friendliness and helpful presence during guests' stays. The receptionist, described as very attentive, and Samual, the hotel manager, were also praised for their exceptional service and dedication. Even in the kitchen, the staff are recognized for being welcoming and attentive.
While overwhelmingly positive, some guests noted moments where the staff seemed a bit overwhelmed, yet this did not detract from their overall cordiality and decency. Despite any occasional hiccups, the team's cooperation and attentiveness ensured guests felt genuinely cared for throughout their stay, contributing to unforgettable experiences at this scenic mountain retreat.
Nestled in the tranquil ambiance of the Viceroy Luxury Mountain Resort and Spa, guests will find a promising spa experience, enhanced by the serene pool area that serves as an ideal retreat for unwinding after a long day. The resort offers an Ayurvedic massage known for its full-body relaxation, which many guests found particularly enjoyable. The spa and pool are highlighted as perfect for relaxation, with the spa being a must-try for those seeking a rejuvenating massage experience.
However, it's important to note that some guests were disappointed as the spa did not fully meet their expectations regarding Ayurvedic treatments, and it seems there may have been some initial promises about facilities that were yet to be completed, including the pool, gym, and spa. Despite these drawbacks, the spa and the pool area contribute to the relaxing atmosphere of the resort, promising an inviting escape once fully operational.
Nestled in an exceptional location, Viceroy Luxury Mountain Resort and Spa offers a serene escape with breathtaking views that epitomize quiet luxury. This haven of tranquility is the ultimate retreat for those seeking indulgence and relaxation. With meticulous attention to detail, guests are treated to a luxurious, clean, and comfortable environment that consistently surpasses high expectations. The impeccable service enhances the experience, ensuring every need is met in this luxury hotel designed to be a sanctuary of comfort and elegance. Whether enjoying the stunning vistas or unwinding in the serene surroundings, visitors find themselves immersed in an atmosphere of refined sophistication.
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Location
Breakfast
However, there's room for improvement, as some found the buffet slightly limited in scope and hoped for a broader range of international dishes beyond the predominant Indian cuisine. The lack of variety is noted in specific instances, with suggestions for enhancing food quality and expanding the selection to include more than just fruits, cereals, and basic Indian fare. Nevertheless, guests recognize the thoughtful effort put into the breakfast presentation and service, ensuring that it remains a notable aspect of their stay at the resort.
Dinner
However, some guests noted inconsistencies, pointing out that more variety in the fixed menu could enhance the overall experience. Despite these concerns, the evening meals, which cater to both vegetarians and non-vegetarians, have been generally well-received, with an emphasis on the freshness of the preparations. While there's room for improvement in diversifying menu options, the resort appears to provide an overall satisfying evening dining setting in a beautiful location.
Rooms
The thoughtful design and care are evident throughout, from quality towels to elegant furniture, ensuring a restful stay. While the higher elevation rooms boast commanding views, potential guests might want to avoid those near the reception to maximize tranquility. Overall, the Viceroy resort excels in providing well-appointed rooms that harmonize with their beautiful surroundings, promising a relaxing retreat for all who visit.
Cleanliness
Staff
Notably, team members like Mr. Abin and Chef were highlighted for their friendliness and helpful presence during guests' stays. The receptionist, described as very attentive, and Samual, the hotel manager, were also praised for their exceptional service and dedication. Even in the kitchen, the staff are recognized for being welcoming and attentive.
While overwhelmingly positive, some guests noted moments where the staff seemed a bit overwhelmed, yet this did not detract from their overall cordiality and decency. Despite any occasional hiccups, the team's cooperation and attentiveness ensured guests felt genuinely cared for throughout their stay, contributing to unforgettable experiences at this scenic mountain retreat.
Spa
However, it's important to note that some guests were disappointed as the spa did not fully meet their expectations regarding Ayurvedic treatments, and it seems there may have been some initial promises about facilities that were yet to be completed, including the pool, gym, and spa. Despite these drawbacks, the spa and the pool area contribute to the relaxing atmosphere of the resort, promising an inviting escape once fully operational.
Luxury
No, Viceroy Luxury Mountain Resort and Spa doesn't have any pool.
Yes, a spa is available at Viceroy Luxury Mountain Resort and Spa.
No, Viceroy Luxury Mountain Resort and Spa doesn't allow dogs.
Yes, parking facilities are available at Viceroy Luxury Mountain Resort and Spa.
No, Viceroy Luxury Mountain Resort and Spa doesn't have a gym.
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