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Summary of reviewsHotel Muroran Hills offers a highly satisfying experience for travelers, particularly emphasized by the standout aspects of its breakfast, room comfort, cleanliness, and exceptional staff service. The breakfast experience at the hotel is a significant highlight, with guests frequently praising its substantial and filling nature. The buffet offers a delightful mix of Japanese and Western options, presenting flavors that consistently exceed expectations. The fact that this generous, high-quality meal is complimentary adds to the overall appeal for many visitors.
The rooms at Hotel Muroran Hills are praised for their cleanliness and comfort, offering an enjoyable stay at a budget-friendly price. While the exterior of the hotel may appear aged, the well-maintained interiors often surpass guest expectations. The spaciousness of the triple rooms is particularly appreciated, although room size considerations should be kept in mind, especially for larger families or groups. The soundproofing could be improved to enhance privacy, but overall, the accommodations deliver satisfactory comfort.
Cleanliness throughout the hotel receives favorable feedback, with areas such as the lobby and guest rooms being particularly well-maintained. Although minor issues, like a stained mat in the elevator or dust on window frames, occasionally arise, they do not overshadow the general sense of cleanliness experienced by guests.
The staff at Hotel Muroran Hills garners high praise for their courteous and friendly service. Guests often highlight the polite and helpful nature of the team, particularly at the front desk. Staff members are noted for their readiness to assist and share valuable information about the hotel and the local area, enhancing the overall guest experience. The welcoming demeanor of the entire team leaves a positive and lasting impression on visitors, contributing significantly to the hotel's appeal. Show more
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Hotel with Parking
Free parking is available on site at Hotel Muroran Hills. Guests can park their vehicles conveniently at no additional cost during their stay.
Cheap Hotel
Hotel for Adults Only
3-Star Hotel
Room Types
Single Room - SmokingGuests can watch TV from the bed in this single room.
Please note this is a non-smoking room.
Twin Room - SmokingThis twin room features a tea/coffee maker.
Please note this is a smoking room.
Deluxe Twin Room - SmokingRooms are 18 square metres.
Please note this is a smoking room.
Japanese-Style Room - Non-SmokingThis is Japanese-style room.
Please note this is a smoking room.
Single Room - Non-SmokingThis single room features a flat-screen TV and air conditioning
Please note this is a smoking room.
Twin Room - Non-SmokingThis twin room has air conditioning.
Please note this is a non-smoking room.
Deluxe Twin Room - Non-SmokingThis triple room features a sofa, air conditioning and electric kettle.
Please note this is a non-smoking room.
Guest Reviews
6.9
Rated
Breakfast
When visiting Hotel Muroran Hills, travelers can expect a breakfast that significantly enhances their stay. Guests often describe the morning meal as substantial and filling, ensuring a satisfying start to the day. The buffet-style breakfast offers a delightful variety, combining both Japanese and Western options to cater to diverse tastes. Many visitors appreciate the luxurious touch and the surprising quality of the meal, which, despite the affordable price, often exceeds expectations. The inclusion of breakfast at a low cost is a definite advantage and frequently noted by guests. Diners can enjoy a Japanese-style breakfast that allows them to eat well with flavors that are consistently praised. The fact that this generous breakfast is complimentary adds to the overall appeal of staying at Hotel Muroran Hills, making the meal a highlight for many travelers.
Rooms
Hotel Muroran Hills offers rooms that are generally appreciated for their cleanliness and comfort, providing a pleasant stay at an affordable price. While the hotel exterior may have an aged appearance, the interiors are well-maintained, ensuring guest satisfaction. The triple rooms, noted for their spaciousness, are particularly comfortable, making them a reliable option for visitors needing more space. Despite the cozy and functional atmosphere, some guests have mentioned that room sizes can vary, with family rooms particularly being less suited for larger groups. Soundproofing could also be improved to enhance privacy. On balance, Hotel Muroran Hills is a solid choice for those seeking clean and comfortable accommodations on a budget, with room size being a consideration when booking, especially for larger parties.
Cleanliness
Hotel Muroran Hills generally receives favorable comments regarding its cleanliness, with many guests highlighting areas such as the lobby, corridor, and rooms being well-maintained and exuding a sense of cleanliness. The restrooms near the arrival lobby, in particular, are noted for being sparkling clean. Overall, cleaning throughout the hotel is often described as thorough, contributing to a positive first impression upon arrival.
However, a few areas could use attention to match the high standards seen elsewhere in the hotel. Some guests have noticed issues like a stained mat inside the elevator, minor dust on window frames, and occasional oversight during room cleaning, such as finding a hairpin on the floor. Additionally, improvements could be made to address specific concerns, such as the toilet seat size and drainage issues. Despite these occasional shortcomings, the cleanliness of the rooms often meets guest expectations, leaving an overall positive impression.
Staff
Hotel Muroran Hills has earned commendations for its exceptional staff, who are consistently described as friendly, kind, and cheerful. Guests frequently highlight the polite and helpful nature of the team, especially at the front desk, where both male and female staff members are noted for their courteous interactions. Visitors appreciate the quick thinking and readiness to assist, making their stay not only comfortable but also informative, as the staff willingly shares valuable knowledge about the hotel and its surroundings. The pleasant demeanor of every staff member leaves a lasting positive impression on those who choose to stay at the hotel.
No, Hotel Muroran Hills doesn't have any pool.
No, a spa isn't available at Hotel Muroran Hills.
No, Hotel Muroran Hills doesn't allow dogs.
Yes, parking facilities are available at Hotel Muroran Hills.