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Summary of reviewsSądelski Dwór Medical & SPA offers guests a picturesque retreat, nestled in a tranquil area with stunning views of the Tatra Mountains. This location provides the perfect balance of seclusion and accessibility, being only a 20-minute drive from Zakopane, and serving as an excellent starting point for excursions and hikes in the region.
Guests frequently celebrate the hotel's breakfast offerings, which are diverse and satisfying, featuring a fresh and plentiful buffet of local dishes. With breathtaking views enhancing the dining experience, the breakfast at Sądelski Dwór Medical & SPA is considered a delightful start to the day, despite minor suggestions for improvements in food options and service hours.
The cleanliness of the hotel is consistently praised, with rooms and common areas, including the pool, noted for their tidy and well-kept ambiance. The aesthetic appeal of the surroundings contributes to the positive impression, although improvements in consistency regarding cleaning services are suggested.
The staff is commended for their attentive and friendly service, with personnel consistently delivering professional hospitality. While language barriers and occasional fatigue are mentioned, the overall service enhances the guest experience significantly.
The wellness facilities, including a pool, jacuzzi, and saunas, are housed in a visually appealing new extension. However, the limited size and capacity of these facilities, along with additional costs for sauna use, may detract from a seamless experience for some guests. Despite these concerns, positive reviews highlight the cleanliness and stunning mountain views from the pool area.
Ample parking space is available for guests, though the daily charge and potential challenges due to weather conditions are noted. In summary, Sądelski Dwór Medical & SPA offers a charming and inviting sanctuary with commendable service and facilities, making it a popular choice for those seeking relaxation and exploration in a scenic environment. Show more
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Categories
Aparthotel with Parking
This aparthotel offers parking and medical & spa services, ensuring guests have a relaxing and convenient stay.
Aparthotel with Heated Pool
Features medical and spa treatments with a heated pool, focusing on health and wellness. Offers a range of specialized services and facilities for a rejuvenating and therapeutic stay.
Aparthotel for Honeymoon
Aparthotel with Spa
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
4-Star Aparthotel
Aparthotel with Indoor Pool
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features soundproof walls, a minibar, a flat-screen TV and a balcony. The unit offers 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The apartment provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 3 beds.
Superior Double RoomThe double room provides soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior Twin RoomThe twin room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. Boasting a balcony, this quadruple room also features soundproof walls, a minibar and a flat-screen TV.
Superior Quadruple RoomThe quadruple room provides soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a shower.
ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV, as well as mountain views. The unit has 2 beds.
Triple Room with BalconyFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV.
Guest Reviews
7.7
Good
Location
Nestled in a serene and picturesque area, Sądelski Dwór Medical & SPA offers guests an enviable location that promises tranquility and stunning natural beauty. Situated right next to a ski slope that's ideal for beginners, the hotel provides convenience for winter sports enthusiasts without compromising on peace and quiet. The breathtaking views of the Tatra Mountains only enhance the experience, with guests able to enjoy these vistas directly from their rooms. The location serves as an excellent starting point for excursions and hikes in the Tatras, making it perfect for those eager to explore the region's natural attractions. Despite being in a secluded area, it is only about a 20-minute drive from Zakopane, offering the right balance between accessibility and escape.
Breakfast
At Sądelski Dwór Medical & SPA, guests frequently praise the breakfast offerings for their deliciousness and diversity. Many reviews highlight the freshness and variety of the menu, with an abundance of local dishes available. The breakfast buffet is described as plentiful, with a good selection that caters to various preferences. Guests appreciate the diverse and varied options, making each morning’s experience unique and satisfying. Despite some feedback about the absence of fruits and a desire for more hot food options, the overall sentiment is positive. The breakfast experience is enhanced by the stunning views of the surrounding landscapes, making it a delightful start to the day. However, there are a few comments regarding the breakfast hours, suggesting that an earlier start time would be appreciated. Nonetheless, the consistent acclaim for the quality and variety of the breakfast demonstrates its appeal to guests seeking a fulfilling and enjoyable dining experience during their stay.
Rooms
Sądelski Dwór Medical & SPA offers a mixed experience in terms of room accommodation. On the positive side, many guests have recognized the cleanliness and maintenance of the rooms, which are often praised for their tidiness and comfort. There are rooms with features like balls for kids, which might appeal to families. Certain rooms have the advantage of being spacious and even include two balconies that provide beautiful views, contributing to an overall pleasant stay.
However, not all aspects of the rooms meet expectations. Several guests have noted that the actual room decor does not match the photos provided, with furniture appearing older than anticipated—and some even describing carpets as dirty and beds as problematic. There are complaints about the rooms being smaller than expected, with some lacking basic amenities like wardrobes with hangers. Issues like small showers further detract from the experience.
In summary, while the rooms at Sądelski Dwór Medical & SPA are generally clean and well-maintained, discrepancies in decor and size may lead to disappointment for those expecting a higher standard from a 4-star hotel.
Cleanliness
Sądelski Dwór Medical & SPA stands out for its commendable standards of cleanliness, which is frequently highlighted by its guests. Many reviews praise the rooms as being very clean and well-maintained, contributing to a pleasant stay. The hotel itself, including common areas like the pool, is noted for its cleanliness, reinforcing the well-kept ambiance of the premises. Guests appreciate the aesthetic appeal and upkeep of the building and reception area, adding to the overall positive experience.
However, some visitors have reported inconsistencies, such as rooms not being cleaned thoroughly despite requests, and cleaning services being delayed. These mixed experiences highlight room for improvement, particularly in ensuring consistency in cleanliness service. Nonetheless, the hotel's overall presentation and the cleanliness of key facilities continue to receive largely positive feedback.
Staff
Sądelski Dwór Medical & SPA is widely appreciated for its kind and attentive staff, often described as friendly and brilliant. Visitors frequently highlight their positive experiences with personnel who exhibit a professional approach and demonstrate exceptional hospitality. Although some reviews mention language barriers and instances where the staff appeared less engaged or tired, these are not the dominant sentiments. The reception team, particularly noted for their helpfulness, contributes positively to the overall impression of service at the hotel. Aside from staff interactions, guests enjoy amenities such as the pool and playgrounds, with comments on the quality of food also reflecting satisfaction. Overall, the service provided by the staff is seen as welcoming and accommodating, enhancing the stay for many guests.
Spa
Sądelski Dwór Medical & SPA offers a wellness experience that presents both appealing and less favorable aspects. Guests have noted that the wellness area is housed in a newly built extension, which has been appreciated for its appearance, aligning with expectations set by promotional photos. However, the space itself is described as small, presenting limitations in accommodating the number of hotel guests effectively.
The wellness facilities mainly consist of a pool, jacuzzi, and two saunas. The pool, although a central part of the wellness offering, has a maximum capacity of six people, which might not be ideal for larger groups. Additionally, the pool's cold water temperature has been pointed out as a downside for those hoping to relax and enjoy a warm soak.
On the financial side, it's important to note that the saunas carry an extra fee. This policy has not been well-received by some guests, especially given the expectation that these facilities are typically included in the overall spa experience. Furthermore, the requirement to inform the reception of sauna use has been considered inconvenient, and the penalty for non-notification adds an unusual element to the experience.
Ultimately, while Sądelski Dwór Medical & SPA's wellness center is visually appealing, guests have expressed concerns about its size, cost, and certain policies, which might detract from a perfectly seamless spa experience.
Pool
Nestled in the scenic mountains, Sądelski Dwór Medical & SPA offers guests a relaxing experience with a nicely maintained pool area that many have found delightful. The pool, complemented by a jacuzzi and sauna, creates an inviting ambiance that can be highly recommended for those seeking a tranquil escape. Several reviews have praised the pool for being clean and paired with stunning mountain views, enhancing the overall experience of a well-spent holiday.
While the water temperature is generally satisfactory, there are mixed opinions regarding its suitability for swimming, with a few guests describing it as slightly cold. The pool's size is also noted as being quite limited, which can lead to a crowded environment, particularly with families and children. This small pool area includes only four sunbeds, which might pose an issue for guests looking to relax by the water for extended periods.
The operational hours of the pool could be more accommodating, as it currently closes at 9:00 PM throughout the week. Despite these minor inconveniences, the overall cleanliness and the combined facilities in the pool and SPA area consistently receive positive mentions, making it a commendable feature of Sądelski Dwór Medical & SPA.
Parking
Sądelski Dwór Medical & SPA offers visitors a large parking lot, ensuring ample space for guest vehicles. However, visitors should be prepared for an additional charge of 20 PLN per day for parking, which some guests feel detracts from the overall value of their stay. The parking area may occasionally present challenges, such as snow-covered or icy conditions on the uphill exit. Despite these considerations, the spacious parking area is a convenient feature for those traveling by car, providing ease of access to the rest of the hotel's amenities.
Yes, Sądelski Dwór Medical & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Sądelski Dwór Medical & SPA.
No, Sądelski Dwór Medical & SPA doesn't allow dogs.
Yes, parking facilities are available at Sądelski Dwór Medical & SPA.
No, Sądelski Dwór Medical & SPA doesn't have a gym.