This 5-star resort is located on a hill overlooking the golden shores of the Pacific Ocean and is an ideal destination for guests who wish to spend some quiet time away from their daily routine, as well as for couples who seek a private retreat to relax and unwind. Its rooms and suites are tastefully appointed and comfortable, reflecting the eco-luxury character of the resort, while there are also various wellness and spa treatments available for guests to rejuvenate their body and mind.
The Occidental Papagayo - Adults Only All Inclusive hotel is a paradise-like experience that offers exceptional facilities and services. Guests who value tranquillity and privacy will find this hotel to be a marvellous place to stay. Although some guests criticize the food, the stunning views and magnificent beach make it worth every penny. The hotel may need a bit of sprucing up to live up to its 4/5-star rating, but that doesn't stop guests from enjoying everything that it has to offer. Overall, the Occidental Papagayo - Adults Only All Inclusive hotel is a dream come true for those seeking an exceptional experience.
Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, promises a generally impressive and memorable stay, predominantly highlighted by its beautiful and secluded location in Papagayo Bay. Guests often appreciate the captivating views and tranquil seaside setting, which provide an ideal retreat for relaxation and picturesque walks.
The resort's facilities are well-regarded, especially the luxurious and clean rooms, many of which offer stunning ocean views. The comfortable beds and stylish design, complete with details like rainfall showers, contribute to a highly enjoyable accommodation experience, although occasional minor maintenance issues and obstructed views were noted.
The hotel's dining aspects earn mostly positive feedback. The breakfast buffet is praised for its variety and quality, albeit with some critiques about occasional cold food and long lines during peak times. Dinner options are widely appreciated for their diversity and taste with guests particularly enjoying the à la carte and themed restaurants. However, securing a table can be a logistical challenge during busy periods and there were a few comments about limited poolside and room service food options.
Cleanliness at the resort is generally commended with many guests describing the premises as impeccably maintained. While there were isolated reports of cleanliness issues, such as unclean beds and hallways, the overall sentiment towards the hotel's upkeep is favorable.
The staff at Planet Hollywood Costa Rica stand out for their exceptional service and friendliness, often going above and beyond to ensure a welcoming atmosphere. Guests frequently mention the animation team and the personalized service provided by the staff, which significantly enhances their stay.
The spa also receives high marks for its relaxing environment and excellent treatments, despite occasional issues with the steam room. The pool area is another highlight, providing a fun and well-maintained environment, although guests noted early closures and quickly occupied chairs as minor drawbacks.
The beach, on the other hand, has mixed reviews. While some appreciate the unique black sand and calm atmosphere, others feel it lacks in maintenance and ideal conditions for swimming. The beach's appearance, likened more to a lake, may not meet all visitors' expectations for a coastal experience.
Overall, Planet Hollywood Costa Rica delivers a highly rated, all-inclusive experience with excellent food, attentive service and a delightful atmosphere. While there are minor areas for improvement, the resort stands out as an attractive destination for those seeking a blend of relaxation and luxury, particularly benefiting from the amenities and convenience offered by its star class services.
Secrets Papagayo All-Inclusive - Adults Only is an excellent choice for those seeking a top-notch all-inclusive resort. While some guests may not consider it a five-star resort, it still exceeds expectations with its superb facilities and exceptional services. The staff is friendly and attentive, making guests feel special while ensuring privacy and enjoyment as a couple. The food is delicious and the service is impressive, especially at the Himatsu restaurant with Eric Aguilera's excellent service. The hotel is highly recommended for a perfect anniversary getaway with standout restaurants such as the Italian cuisine. Doña Aida deserves a special shoutout for her high-quality attention and warmth towards guests. Overall, Secrets Papagayo All-Inclusive - Adults Only is a fantastic and enjoyable place to stay, fulfilling your expectations and going beyond them.