Smile Hotel Nagoya Shinkansenguchi
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Summary of reviewsSmile Hotel Nagoya Shinkansenguchi stands out for its excellent location, making it a convenient choice for travelers. Situated near Nagoya Station, it offers easy access to major transportation options, including JR lines, the subway and the Shinkansen. Guests appreciate the proximity to the station, which is just a five-minute walk, as well as the abundance of nearby amenities such as convenience stores, restaurants and manga stores, all within a quiet atmosphere.
The breakfast offerings receive high marks, particularly for the unique ochazuke buffet which includes hitsumabushi (eel rice). Guests enjoy the fluffiness and flavor of the eel and appreciate the variety in the breakfast menu, which includes Japanese set meals, Western options, a drink and pickle bar and coffee. Despite some initial confusion with the breakfast system, the overall experience and quality are positively highlighted.
Reviews of the rooms present a mixed picture. While the rooms are described as clean, functional, cozy and equipped with useful amenities like humidifying air purifiers, there are areas requiring improvement. The lighting tends to be dim and the furnishings are dated with issues like peeling wallpaper and stale odors being noted. Soundproofing and temperature control also emerge as concerns. Despite these, the quietness of the surrounding area and the spaciousness of the rooms are occasionally mentioned positively.
Cleanliness is generally maintained well with many guests praising the cleaning staff's efforts and the upkeep of both rooms and common areas. However, the older infrastructure of the hotel does lead to occasional issues such as dust, mold and musty smells. Despite these, the overall standard of hygiene is considered satisfactory by many, thanks to the diligent cleaning staff.
The staff at Smile Hotel Nagoya Shinkansenguchi receive broad praise for their kindness and professionalism. Front desk personnel are noted for their friendly and helpful demeanor, ensuring a welcoming atmosphere. Guests appreciate their efficient responses to inquiries and special requests, enhancing the overall guest experience with their positive attitude and attentive service.
Free WiFi is available and easy to access, although the signal strength and connectivity can be inconsistent. While some guests find the connection satisfactory, others experience frequent disconnections and slower speeds. The open network also raises security concerns, although the hotel staff are responsive in troubleshooting issues.
While the hotel lacks its own parking facilities, it is conveniently close to a multi-level parking lot where guests can park for a fee with occasional discounts provided. This proximity is a beneficial feature for those traveling by car.
Opinions about the beds are mixed. Many find the beds comfortable and spacious enough for single occupancy, but others note that the beds can be narrow and the mattresses and pillows on the harder side. Cleanliness of the bedding also emerges as a sporadic issue.
Overall, Smile Hotel Nagoya Shinkansenguchi offers strong advantages in terms of location, breakfast and staff service, making it a practical and pleasant choice for many travelers despite some areas needing improvement, especially in room decor and bed comfort.
The breakfast offerings receive high marks, particularly for the unique ochazuke buffet which includes hitsumabushi (eel rice). Guests enjoy the fluffiness and flavor of the eel and appreciate the variety in the breakfast menu, which includes Japanese set meals, Western options, a drink and pickle bar and coffee. Despite some initial confusion with the breakfast system, the overall experience and quality are positively highlighted.
Reviews of the rooms present a mixed picture. While the rooms are described as clean, functional, cozy and equipped with useful amenities like humidifying air purifiers, there are areas requiring improvement. The lighting tends to be dim and the furnishings are dated with issues like peeling wallpaper and stale odors being noted. Soundproofing and temperature control also emerge as concerns. Despite these, the quietness of the surrounding area and the spaciousness of the rooms are occasionally mentioned positively.
Cleanliness is generally maintained well with many guests praising the cleaning staff's efforts and the upkeep of both rooms and common areas. However, the older infrastructure of the hotel does lead to occasional issues such as dust, mold and musty smells. Despite these, the overall standard of hygiene is considered satisfactory by many, thanks to the diligent cleaning staff.
The staff at Smile Hotel Nagoya Shinkansenguchi receive broad praise for their kindness and professionalism. Front desk personnel are noted for their friendly and helpful demeanor, ensuring a welcoming atmosphere. Guests appreciate their efficient responses to inquiries and special requests, enhancing the overall guest experience with their positive attitude and attentive service.
Free WiFi is available and easy to access, although the signal strength and connectivity can be inconsistent. While some guests find the connection satisfactory, others experience frequent disconnections and slower speeds. The open network also raises security concerns, although the hotel staff are responsive in troubleshooting issues.
While the hotel lacks its own parking facilities, it is conveniently close to a multi-level parking lot where guests can park for a fee with occasional discounts provided. This proximity is a beneficial feature for those traveling by car.
Opinions about the beds are mixed. Many find the beds comfortable and spacious enough for single occupancy, but others note that the beds can be narrow and the mattresses and pillows on the harder side. Cleanliness of the bedding also emerges as a sporadic issue.
Overall, Smile Hotel Nagoya Shinkansenguchi offers strong advantages in terms of location, breakfast and staff service, making it a practical and pleasant choice for many travelers despite some areas needing improvement, especially in room decor and bed comfort.
Cheap Hotel
Situated near the Shinkansen entrance, this hotel offers convenience and affordability. It is ideal for travelers arriving or departing by bullet train.
Hotel with Parking
Guest Reviews
The Smile Hotel Nagoya Shinkansenguchi is consistently praised for its excellent location, which stands out as a primary advantage for travelers. Conveniently situated near Nagoya Station, the hotel offers easy access to major transportation hubs, including the JR lines, subway and the Shinkansen. This makes it an ideal spot for both local and intercity travel, catering well to those heading to destinations like Kanazawa or the airport through Meitetsu Nagoya.
The proximity to the station, often just a five-minute walk, ensures guests can navigate the city without hassle. The area surrounding the hotel is rich in amenities, featuring numerous convenience stores, restaurants and even several manga stores, providing both convenience and entertainment. Despite being close to bustling areas, the hotel maintains a quiet atmosphere, allowing for a comfortable stay.
Moreover, the hotel's central location facilitates easy access to downtown and other key city spots, enhancing its appeal for business and leisure travelers alike. Those with budget considerations will find the location particularly advantageous, as it offers cost-effective accommodation without compromising on convenience. Overall, Smile Hotel Nagoya Shinkansenguchi's location is well-regarded for making travel throughout Nagoya simple and efficient.
Smile Hotel Nagoya Shinkansenguchi receives high marks for its breakfast offerings, particularly its unique ochazuke buffet. Many guests enjoyed starting their day with hitsumabushi (eel rice), appreciating the fluffiness and delicious flavor of the eel. The breakfast menu provides options, including Japanese set meals and Western meals, alongside a drink and pickle bar, ensuring a satisfying and varied morning meal.
Several reviews highlight the enjoyable experience of the morning ochazuke, especially with the inclusion of eel. The red miso soup and overall quality of the breakfast were noted as delicious. The addition of coffee adds to the appeal, allowing guests to linger and enjoy at their own pace.
While a few reviews mentioned the breakfast system being slightly confusing initially, it was not seen as a major issue once guests became accustomed to it. The price for breakfast is generally considered fair, though some guests found it on the higher side.
Overall, the breakfast at Smile Hotel Nagoya Shinkansenguchi is described as delicious and worth trying, particularly the ochazuke. The inclusion of eel in the breakfast options appears to be a significant draw for many visitors.
Smile Hotel Nagoya Shinkansenguchi offers a varied experience when it comes to its rooms. Many guests noted that the rooms, although small, were clean and functional with some even describing them as cozy and comfortable. The cleanliness standard is generally upheld, making it a positive aspect of the stay. Guests appreciated the availability of amenities typical for this price range, including a humidifying air purifier and a convenient table/chair area in single rooms.
However, there are a few consistent areas for improvement. The lighting in the rooms was often described as dim, contributing to a darker atmosphere. Additionally, the decor and furnishings are quite dated with some reporting peeling wallpaper, stained spots and old furniture. Another common complaint was the persistent odors in the rooms, ranging from mustiness to strong cigarette smoke, which detracted from the overall comfort.
Soundproofing was also an issue for some with noise from neighboring rooms disturbing the quiet. Temperature control within the rooms proved problematic as well with some guests finding the rooms too hot and the air conditioning adjustments insufficient.
Despite these drawbacks, the spaciousness of the rooms was occasionally mentioned positively, as was the quietness due to the hotel’s surroundings. The location is convenient, close to a convenience store and well-aligned with guest needs for a brief overnight stay.
Overall, Smile Hotel Nagoya Shinkansenguchi delivers a mixed experience with its cleanliness and convenience being strong points, but room updates and better maintenance could enhance guest satisfaction significantly.
Guests of Smile Hotel Nagoya Shinkansenguchi have shared mixed opinions about the beds. Many guests found the beds comfortable and conducive to a good night's sleep. The spaciousness of some of the beds was appreciated and for single occupancy, the bed size seemed adequate. However, several reviews pointed out that the beds are often too narrow and small for two people, aligning more with traditional Japanese sizes, which some found a bit surprising.
There were frequent reports about the mattresses and pillows being on the harder side, which made the sleeping experience less comfortable for some. Additionally, a handful of guests mentioned that the bedding was not always in the best condition with occasional stains and cleanliness issues detracting from the overall experience.
Overall, while the beds at Smile Hotel Nagoya Shinkansenguchi can provide a decent level of comfort and a good night's sleep for some, others might find issues with size, hardness and cleanliness impacting their stay.
Smile Hotel Nagoya Shinkansenguchi offers a mixed experience when it comes to cleanliness with many guests praising the efforts of the cleaning staff and the general upkeep of the rooms. Numerous reviews highlight the rooms as clean, tidy and well-maintained with guests often describing the hotel as clean, comfortable and conveniently located close to the station. Daily cleaning services and attentive, friendly staff add to the positive aspects.
However, several reviews also draw attention to cleanliness issues stemming from the hotel's older infrastructure. Guests have noted instances of dust, mold and hair in various parts of the rooms, including the bathrooms and air purifiers. Some found mold in the toilet and shower areas, while others noticed a musty smell when humidity levels were high. There were also reports of insufficient cleaning with urine spots, brown marks and scattered hair found in some bathrooms.
Despite the challenges posed by the hotel's age, many guests acknowledged the cleaning staff's persistent efforts to maintain cleanliness. The facilities, although dated, are often described as clean and basic hygiene standards are generally met. The convenience of its location and the satisfactory cleaning around the elevators and common areas have also been positively noted.
In summary, Smile Hotel Nagoya Shinkansenguchi manages to offer a clean and pleasant stay for many guests, although some areas require attention to ensure a consistently high standard of cleanliness throughout the property.
Smile Hotel Nagoya Shinkansenguchi boasts an exceptional team of staff, whose kindness and professionalism are frequently highlighted by guests. The front desk staff often receive praise for their friendly and polite demeanor, ensuring a warm and welcoming atmosphere from the moment guests arrive. Many reviews mention the staff's helpfulness, whether it's providing directions, handling luggage or accommodating special requests such as early check-ins and late check-outs.
The cheerful and positive attitude of the staff makes a notable impression, contributing to a pleasant stay. Guests specifically appreciate how the team at the front desk, as well as the breakfast restaurant staff, maintain a consistently high level of customer service. Responses to inquiries and issues are prompt and efficient and several guests noted that their requests and concerns were handled with diligence and care.
While there were occasional mentions of noisy cleaning staff, the overall sentiment about the housekeeping team is positive with guests valuing their friendliness and prompt service. The hotel staff's efforts in ensuring cleanliness and attentive service are well-regarded and their smiling faces and polite interactions leave guests feeling reassured and comfortable.
In summary, the staff at Smile Hotel Nagoya Shinkansenguchi are a cornerstone of its positive guest experience, providing reliable, friendly and professional service throughout the stay. Their commitment to excellent customer service and their warm hospitality make guests feel truly welcome.
At Smile Hotel Nagoya Shinkansenguchi, guests generally highlight the availability of free WiFi as a convenience. The WiFi ID and password are easily accessible, being prominently written and sealed in a pouch. However, experiences with the WiFi signal vary. Some guests have found the connection to be good and comfortable. Others have faced issues with connectivity, noting that the WiFi signal can be slow or frequently disconnects. While the hotel staff are responsive and willing to assist with connection problems by visiting rooms to troubleshoot, the WiFi network lacks password protection, raising concerns about security. Despite these mixed reviews, the complimentary WiFi remains a notable feature for travelers.
Smile Hotel Nagoya Shinkansenguchi has a convenient location close to a multi-level parking lot where guests can park for around 2000 yen for a 24-hour period. While the hotel doesn't have its own parking facilities, the nearby parking option is practical for those traveling by car. Some guests noted that parking fees can be costly, yet discounts on parking are occasionally provided. The proximity to convenience stores like Lawson and Seven Eleven is an added bonus for travelers.
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Location
The proximity to the station, often just a five-minute walk, ensures guests can navigate the city without hassle. The area surrounding the hotel is rich in amenities, featuring numerous convenience stores, restaurants and even several manga stores, providing both convenience and entertainment. Despite being close to bustling areas, the hotel maintains a quiet atmosphere, allowing for a comfortable stay.
Moreover, the hotel's central location facilitates easy access to downtown and other key city spots, enhancing its appeal for business and leisure travelers alike. Those with budget considerations will find the location particularly advantageous, as it offers cost-effective accommodation without compromising on convenience. Overall, Smile Hotel Nagoya Shinkansenguchi's location is well-regarded for making travel throughout Nagoya simple and efficient.
Breakfast
Several reviews highlight the enjoyable experience of the morning ochazuke, especially with the inclusion of eel. The red miso soup and overall quality of the breakfast were noted as delicious. The addition of coffee adds to the appeal, allowing guests to linger and enjoy at their own pace.
While a few reviews mentioned the breakfast system being slightly confusing initially, it was not seen as a major issue once guests became accustomed to it. The price for breakfast is generally considered fair, though some guests found it on the higher side.
Overall, the breakfast at Smile Hotel Nagoya Shinkansenguchi is described as delicious and worth trying, particularly the ochazuke. The inclusion of eel in the breakfast options appears to be a significant draw for many visitors.
Rooms
However, there are a few consistent areas for improvement. The lighting in the rooms was often described as dim, contributing to a darker atmosphere. Additionally, the decor and furnishings are quite dated with some reporting peeling wallpaper, stained spots and old furniture. Another common complaint was the persistent odors in the rooms, ranging from mustiness to strong cigarette smoke, which detracted from the overall comfort.
Soundproofing was also an issue for some with noise from neighboring rooms disturbing the quiet. Temperature control within the rooms proved problematic as well with some guests finding the rooms too hot and the air conditioning adjustments insufficient.
Despite these drawbacks, the spaciousness of the rooms was occasionally mentioned positively, as was the quietness due to the hotel’s surroundings. The location is convenient, close to a convenience store and well-aligned with guest needs for a brief overnight stay.
Overall, Smile Hotel Nagoya Shinkansenguchi delivers a mixed experience with its cleanliness and convenience being strong points, but room updates and better maintenance could enhance guest satisfaction significantly.
Beds
There were frequent reports about the mattresses and pillows being on the harder side, which made the sleeping experience less comfortable for some. Additionally, a handful of guests mentioned that the bedding was not always in the best condition with occasional stains and cleanliness issues detracting from the overall experience.
Overall, while the beds at Smile Hotel Nagoya Shinkansenguchi can provide a decent level of comfort and a good night's sleep for some, others might find issues with size, hardness and cleanliness impacting their stay.
Cleanliness
However, several reviews also draw attention to cleanliness issues stemming from the hotel's older infrastructure. Guests have noted instances of dust, mold and hair in various parts of the rooms, including the bathrooms and air purifiers. Some found mold in the toilet and shower areas, while others noticed a musty smell when humidity levels were high. There were also reports of insufficient cleaning with urine spots, brown marks and scattered hair found in some bathrooms.
Despite the challenges posed by the hotel's age, many guests acknowledged the cleaning staff's persistent efforts to maintain cleanliness. The facilities, although dated, are often described as clean and basic hygiene standards are generally met. The convenience of its location and the satisfactory cleaning around the elevators and common areas have also been positively noted.
In summary, Smile Hotel Nagoya Shinkansenguchi manages to offer a clean and pleasant stay for many guests, although some areas require attention to ensure a consistently high standard of cleanliness throughout the property.
Staff
The cheerful and positive attitude of the staff makes a notable impression, contributing to a pleasant stay. Guests specifically appreciate how the team at the front desk, as well as the breakfast restaurant staff, maintain a consistently high level of customer service. Responses to inquiries and issues are prompt and efficient and several guests noted that their requests and concerns were handled with diligence and care.
While there were occasional mentions of noisy cleaning staff, the overall sentiment about the housekeeping team is positive with guests valuing their friendliness and prompt service. The hotel staff's efforts in ensuring cleanliness and attentive service are well-regarded and their smiling faces and polite interactions leave guests feeling reassured and comfortable.
In summary, the staff at Smile Hotel Nagoya Shinkansenguchi are a cornerstone of its positive guest experience, providing reliable, friendly and professional service throughout the stay. Their commitment to excellent customer service and their warm hospitality make guests feel truly welcome.
Wi-Fi
Parking
No, Smile Hotel Nagoya Shinkansenguchi doesn't have any pool.
No, a spa isn't available at Smile Hotel Nagoya Shinkansenguchi.
No, Smile Hotel Nagoya Shinkansenguchi doesn't allow dogs.
Yes, parking facilities are available at Smile Hotel Nagoya Shinkansenguchi.
No, Smile Hotel Nagoya Shinkansenguchi doesn't have a gym.
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