Silver Key Suites
Nagpur
21.17680600,
79.03617000
,
50, Beside Nit Garden, Friends Colony, Jai Vighnaharta Society, Near Seminary Hill, Katol Road.
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Summary of reviewsSilver Key Suites enjoys a serene location outside Nagpur's bustling city center, nestled in a tranquil area close to the highway. The surroundings, including a walking street and an adjoining garden, provide a peaceful and noise-free environment, enhancing the property's reputation for excellent hospitality. While restaurant options nearby are limited, the frequent State Transport bus services make commutes manageable, offering a good balance of accessibility and quiet.
The experience with the hotel's breakfast has been mixed. While some guests praised specific dishes like poha, others encountered issues such as unavailable items and closed kitchen facilities despite breakfast being advertised. The presence and responsiveness of staff in the early morning also varied, leading to inconsistent breakfast experiences.
Room feedback reflects a mixed bag of experiences. Many guests appreciated the clean, spacious and comfortable rooms, highlighting the neatness and affordability. However, there were numerous complaints about small room sizes, discrepancies between online photos and actual conditions, cleanliness issues—including dirty linens and unpleasant smells—and noise disrupting their stay.
Cleanliness reviews are similarly varied. While numerous guests praised the cleanliness of rooms and bathrooms, others noted issues like dirt stains, cigarette smells, broken fixtures and untimely room service. Guests consistently suggested that improvements in timely room cleaning and maintaining cleanliness standards could significantly enhance their experience.
The staff at Silver Key Suites receive high marks for their excellent service, described as helpful, friendly and courteous. The check-in and check-out processes are praised for their efficiency and the overall support and pleasant demeanor of both general staff and management are frequently highlighted as a major positive aspect of the stay. Although there were occasional reports of discipline issues and rude interactions, the overwhelming sentiment is positive, pointing to a well-mannered and cooperative team.
Regarding beds, guests generally find them super clean with pristine linen. However, some visitors encountered issues with the comfort of mattresses and pillows with concerns about dirty and stained blankets occasionally arising. Despite these concerns, the overall cleanliness of the beds is often a notable positive aspect of the stay.
In summary, Silver Key Suites provides a peaceful retreat with commendable hospitality, clean and comfortable rooms and excellent staff service. However, potential guests should be aware of some inconsistencies in breakfast offerings, room conditions and cleanliness standards.
Categories
The experience with the hotel's breakfast has been mixed. While some guests praised specific dishes like poha, others encountered issues such as unavailable items and closed kitchen facilities despite breakfast being advertised. The presence and responsiveness of staff in the early morning also varied, leading to inconsistent breakfast experiences.
Room feedback reflects a mixed bag of experiences. Many guests appreciated the clean, spacious and comfortable rooms, highlighting the neatness and affordability. However, there were numerous complaints about small room sizes, discrepancies between online photos and actual conditions, cleanliness issues—including dirty linens and unpleasant smells—and noise disrupting their stay.
Cleanliness reviews are similarly varied. While numerous guests praised the cleanliness of rooms and bathrooms, others noted issues like dirt stains, cigarette smells, broken fixtures and untimely room service. Guests consistently suggested that improvements in timely room cleaning and maintaining cleanliness standards could significantly enhance their experience.
The staff at Silver Key Suites receive high marks for their excellent service, described as helpful, friendly and courteous. The check-in and check-out processes are praised for their efficiency and the overall support and pleasant demeanor of both general staff and management are frequently highlighted as a major positive aspect of the stay. Although there were occasional reports of discipline issues and rude interactions, the overwhelming sentiment is positive, pointing to a well-mannered and cooperative team.
Regarding beds, guests generally find them super clean with pristine linen. However, some visitors encountered issues with the comfort of mattresses and pillows with concerns about dirty and stained blankets occasionally arising. Despite these concerns, the overall cleanliness of the beds is often a notable positive aspect of the stay.
In summary, Silver Key Suites provides a peaceful retreat with commendable hospitality, clean and comfortable rooms and excellent staff service. However, potential guests should be aware of some inconsistencies in breakfast offerings, room conditions and cleanliness standards.
Family Friendly Hotel
Silver Key Suites provides spacious suites suitable for families. The hotel's location near NIT Garden offers a peaceful environment, while still being accessible to city attractions.
Dog Friendly Hotel
This hotel is recognized for its pet-friendly environment, offering cozy accommodations and essential services. It provides a comfortable and convenient stay for guests traveling with pets.
Small Hotel
Offers a suite-style experience, providing more space and comfort, ideal for longer stays or those seeking a home-away-from-home feel. The location near NIT Garden adds a touch of serenity.
3-Star Hotel
Silver Key Suites, situated near Seminary Hill on Katol Road, offers a comfortable stay with essential amenities. Its location provides good accessibility.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Guest Reviews
Silver Key Suites is nestled in a peaceful and noise-free area outside the bustling city center of Nagpur, offering a serene escape from urban life. Though it is situated away from the main city, the location is still convenient, positioned close to the highway for easy access and exit. The hotel's surroundings include a walking street and an adjoining garden, providing a pleasant environment for relaxation. It's easy to find and benefits from frequent State Transport bus services, making commutes manageable despite the distance from the city center and Nagpur station. While restaurants within a kilometer radius are scarce, the location is lauded for its tranquility and the excellent hospitality of the staff. Overall, it offers a good balance of peace and accessibility.
Silver Key Suites appears to have some inconsistency when it comes to its breakfast offerings. While certain reviews mentioned that breakfast was good with specific praise for the poha, several other reviews highlighted significant issues. Some guests were informed that there was no breakfast available despite it being included in their tariff, often with the explanation that the kitchen was closed. Others noted that many items listed on the menu were not available and that arrangements for breakfast seemed poorly managed. Additionally, there were instances where staff were not present even in the early morning hours, making it challenging for guests to get even simple items like tea. Overall, the breakfast experience at Silver Key Suites seems to be varied and somewhat unreliable.
Silver Key Suites offers a mixed experience when it comes to its rooms. On the positive side, several guests appreciated the cleanliness and comfort of the rooms. Descriptions highlight that rooms are spacious, neat and evoke a homely atmosphere. Others have noted that the hotel rooms are well-arranged with some reviewers appreciating the super clean washrooms and linens and the affordable pricing.
However, not all feedback was favorable. A significant number of reviews pointed out issues such as small room sizes and discrepancies between the online photos and the actual rooms. Complaints also included dirty and smelly rooms, untidy conditions and inconsistencies in cleanliness with specific mentions of dirty sheets and pillow covers, as well as uncomfortable mattresses. Noise was also a problem for some guests, disrupting their stay.
In summary, while Silver Key Suites can offer clean, spacious rooms at reasonable rates, multiple concerns regarding cleanliness, room size and noise should be considered before booking.
Silver Key Suites offers guests a comfortable stay with beds that are often described as super clean with pristine linen. However, some guests have reported issues with the bed mattresses and pillows, finding them lacking in comfort. Additionally, there have been observations regarding the blankets, which were sometimes not clean and appeared stained. The height of the beds has also been noted as a concern by some. Despite these points, the overall cleanliness of the beds remains a positive highlight for many visitors.
Silver Key Suites has received mixed reviews regarding cleanliness. Positively, many guests have highlighted that the rooms and bathrooms are clean with some describing the rooms as very clean or super clean. The property overall is noted as being clean with some clean and large rooms and decent and clean room conditions. However, there are numerous concerns about cleanliness that need to be addressed. Multiple guests have reported dirt stains, dirty sheets, pillow covers and bathroom mats and some rooms also had a noticeable cigarette smell. Issues such as broken cupboard doors, unexpected trash in drawers and untidy rooms were also mentioned. In addition, some guests felt that room service and general cleanliness need significant improvements, especially the timely cleaning of rooms before check-in. Despite these issues, the overall sentiment about the property's cleanliness leans positive with several guests expressing satisfaction, but consistent efforts in maintaining cleanliness could enhance guest experiences significantly.
Silver Key Suites has garnered a notably commendable reputation largely due to its exceptional staff. Guests overwhelmingly describe the staff as excellent, helpful and friendly, providing support and courteous service throughout their stay. The seamless check-in and check-out processes further highlight the hassle-free experience orchestrated by the well-mannered and cooperative management.
Reviewers frequently mention the polite demeanor and responsiveness of the staff, suggesting that the quality of service is consistent regardless of the situation. Both the general staff and the manager receive high praise for their helpfulness and cordial attitude. Visitors mention that the peaceful environment and room cleanliness, coupled with the professional behavior of the staff, significantly enhance their stay.
However, a few reviews mention inconsistencies, such as staff discipline issues and occasional rude interactions. Despite these occasional setbacks, the overall impression is heavily weighted towards positive experiences with numerous guests emphasizing the superb and friendly service. The well-behaved and supportive staff substantially contribute to making Silver Key Suites a favorable choice for travelers.
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Location
Breakfast
Rooms
However, not all feedback was favorable. A significant number of reviews pointed out issues such as small room sizes and discrepancies between the online photos and the actual rooms. Complaints also included dirty and smelly rooms, untidy conditions and inconsistencies in cleanliness with specific mentions of dirty sheets and pillow covers, as well as uncomfortable mattresses. Noise was also a problem for some guests, disrupting their stay.
In summary, while Silver Key Suites can offer clean, spacious rooms at reasonable rates, multiple concerns regarding cleanliness, room size and noise should be considered before booking.
Beds
Cleanliness
Staff
Reviewers frequently mention the polite demeanor and responsiveness of the staff, suggesting that the quality of service is consistent regardless of the situation. Both the general staff and the manager receive high praise for their helpfulness and cordial attitude. Visitors mention that the peaceful environment and room cleanliness, coupled with the professional behavior of the staff, significantly enhance their stay.
However, a few reviews mention inconsistencies, such as staff discipline issues and occasional rude interactions. Despite these occasional setbacks, the overall impression is heavily weighted towards positive experiences with numerous guests emphasizing the superb and friendly service. The well-behaved and supportive staff substantially contribute to making Silver Key Suites a favorable choice for travelers.
No, Silver Key Suites doesn't have any pool.
No, a spa isn't available at Silver Key Suites.
Yes, Silver Key Suites welcomes dogs.
Yes, parking facilities are available at Silver Key Suites.
No, Silver Key Suites doesn't have a gym.
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