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Summary of reviewsPrideInn Azure Hotel Nairobi Westlands is a highly recommended accommodation for both business and leisure travelers, strategically located in the vibrant Westlands area. Guests praise its convenient location, which offers easy access to shopping centers, restaurants, and business districts, making it an ideal choice for exploring Nairobi. The hotel's customer service is often highlighted as exceptional, with staff described as polite, helpful, and attentive, contributing significantly to the overall positive experience.
Dining at PrideInn Azure is a highlight for many visitors, with a varied and plentiful breakfast buffet that includes a delightful mix of options and a touch of Indian cuisine. Dinner receives similar acclaim, especially the flavorful Indian Kebab special and the expertise of the Indian chef. Guests are impressed by the spaciousness and comfort of the hotel's rooms, which are consistently noted for their cleanliness and modern amenities. Scenic views and reliable Wi-Fi further enhance the stay.
The hotel's facilities, including a well-maintained swimming pool and a highly regarded gym, are appreciated for their quality and ambiance. While some guests note minor issues with decor and room expectations, the majority find the accommodations comfortable and well-appointed. The beds are generally praised for their comfort, contributing to restful stays.
Though there are mixed reviews about the Wi-Fi's consistency, many guests find it satisfactory for their needs. The overall environment of the hotel, marked by great dining options and remarkable service, elevates the guest experience beyond its official four-star rating, with many suggesting it deserves a higher classification.
PrideInn Azure Hotel Nairobi Westlands is especially favored by business travelers due to its proximity to business districts and conference facilities. Its atmosphere supports professional needs while maintaining a welcoming and accommodating environment. Overall, the hotel's blend of location, comfort, and service makes it a standout choice in Nairobi. Show more
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Hotel near Golf Courses
A contemporary hotel in Westlands, offering easy access to business and leisure activities. Its location is convenient for reaching nearby golf courses.
Hotel Taking Steps Towards Sustainability
Belonging to the PrideInn Hotels group, which has initiated environmental projects such as tree planting, this hotel is associated with the group's commitment to sustainability.
Family Friendly Hotel
Prideinn Azure Hotel Nairobi Westlands is a great option for families with kids, as it has many amenities and activities that are perfect for children. These include a playground, swimming pool, and a kids' club.
Business Hotel
Located in Westlands, this hotel offers facilities suitable for business travelers. The hotel provides standard amenities and services for a comfortable stay.
Hotel with Parking
This hotel offers secure parking facilities. Its location in Westlands makes it a good base for exploring the area with a vehicle.
Accessible Hotel
This hotel features wheelchair accessible rooms, an elevator, and a grab bar near the toilet. It also offers a low-height counter and sink, and a well-lit path to the entrance. Wheelchair-accessible parking is available on site.
Hotel with Gym
PrideInn Azure Hotel Nairobi Westlands offers a well-equipped gym with a variety of fitness machines. The hotel provides a convenient and modern fitness center.
Hotel for Yoga
This hotel provides a comfortable stay with wellness amenities, suitable for guests looking to maintain their yoga practice while traveling. It is among the top hotels with yoga in Nairobi.
4-Star Hotel
PrideInn Azure Hotel Nairobi Westlands is located in Westlands, offering convenient access to business and shopping areas. It is known for its luxurious accommodations and quality service, providing a comfortable and upscale stay.
Hotel with Outdoor Pool
Features a well-maintained outdoor pool in the Westlands area. This hotel offers a convenient location and comfortable accommodations.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Superior King Room with City viewThis air-conditioned double room features a flat screen TV with satellite and cable channels. Guests can make use of the electric kettle, minibar and ironing facilities available in the unit. The room also enjoys views of the city.
The room is fitted with a wardrobe and desk. It is complete with a private bathroom with free toiletries.
Includes free early check-in 2 hours before check-in time and free late check-out 2 hours after check.out time.
Standard King RoomThis air-conditioned twin room features a flat screen TV with satellite and cable channels. Guests can make use of the electric kettle, minibar and ironing facilities available in the unit. The room also enjoys views of the city.
The room is fitted with a wardrobe and desk. It is complete with a private bathroom with free toiletries.
Includes free early check-in 2 hours before check-in time and free late check-out 2 hours after check.out time.
Deluxe King Room with City ViewThis air-conditioned deluxe room features a flat screen TV with satellite and cable channels and sofa. Guests can make use of the electric kettle, minibar and ironing facilities available in the unit. The room also enjoys views of the city.
The room is fitted with a wardrobe and desk. It is complete with a private bathroom with free toiletries and bathrobe.
Includes free early check-in 2 hours before check-in time and free late check-out 2 hours after check.out time.
Family Room interconnecting This air-conditioned family room features a flat screen TV with satellite and cable channels. Guests can make use of the electric kettle, minibar and ironing facilities available in the unit. The room also enjoys views of the city.
The room is fitted with a wardrobe and desk. It is complete with a private bathroom with free toiletries and bathrobe.
Includes free early check-in 2 hours before check-in time and free late check-out 2 hours after check.out time.
Azure Business SuiteThis air-conditioned double room features a flat screen TV with satellite and cable channels and sofa. Guests can make use of the electric kettle, minibar and ironing facilities available in the unit. The room also enjoys views of the city.
The room is fitted with a wardrobe and desk. It is complete with a private bathroom with free toiletries and bathtub.
Includes free early check-in 2 hours before check-in time and free late check-out 2 hours after check.out time.
Azure Premium SuiteThis air-conditioned double room features a flat screen TV with satellite and cable channels. Guests can make use of the electric kettle, minibar and ironing facilities available in the unit. The room also enjoys views of the city.
The unit features a sitting area and dining area.
The room is fitted with a wardrobe and desk. It is complete with a private bathroom with free toiletries and bathtub.
Includes free early check-in 2 hours before check-in time and free late check-out 2 hours after check.out time.
Guest Reviews
Location
Nestled in the vibrant Westlands area, PrideInn Azure Hotel Nairobi is frequently praised for its strategic and convenient location. The hotel sits in a calm, quiet neighborhood, yet remains centrally located, offering guests easy access to many of Nairobi's attractions. Proximity to shopping centers, restaurants, and the business district makes it an ideal spot for both leisure and business travelers. Many reviews highlight its closeness to Westgate Mall and several eateries, making it simple to explore local amenities.
Guests appreciate the ease of getting around, with everything within walking distance—from ATMs and banking facilities to dining options. The convenience is complemented by excellent customer service, clean and comfortable rooms, and good value for money. Whether visiting Nairobi for business or pleasure, PrideInn Azure Hotel Nairobi Westlands stands out as a preferred choice, providing a perfect blend of location and comfort.
Breakfast
The breakfast experience at PrideInn Azure Hotel Nairobi Westlands receives predominantly positive feedback. Guests appreciate the varied and plentiful buffet, which includes a hearty selection that ranges from fruits to hot dishes, satisfying diverse tastes. The inclusion of freshly cooked Indian dishes adds a unique touch to the spread, which is often described as amazing and delicious. Many reviewers highlight the extensive breakfast options and the accommodating service. There are occasional mentions of limited dietary alternatives, suggesting potential enhancements such as additional spreads or cheese and ham. Overall, the breakfast offerings complement the hotel's great location and good food standards, making it a pleasant start to the day for guests.
Dinner
Nestled in the vibrant Westlands district, the PrideInn Azure Hotel in Nairobi offers a dining experience that leaves guests satisfied and eager to return. The dinner and breakfast buffets are frequently praised, with guests noting the exceptional variety and flavor in the food offered. A standout feature of the dining experience is the expertise of the hotel's Indian chef, whose creations are often described as fantastic. Diners are captivated by the delicious Indian Kebab special, showcasing a flavorful highlight of the menu. The impeccable service at the restaurant elevates the culinary journey to the next level, complementing the delicious and well-prepared meals. Many guests have found the overall food selection to be very good to excellent, with the evening meals garnering particular appreciation. Dining at PrideInn Azure is marked by great options and friendly staff, making it a recommended destination for those visiting Nairobi.
Rooms
PrideInn Azure Hotel in Nairobi Westlands consistently earns praise for the spaciousness and comfort of its rooms. Guests frequently describe the accommodations as clean, modern, and well-appointed, with large, comfortable beds contributing to a pleasant stay. Many have noted the ample space available in the rooms, with several mentioning the inclusion of useful furniture such as desks, closets, and seating areas, making it easy to relax or work as needed. The bathrooms receive commendations for their size, cleanliness, and good water pressure, enhancing the overall experience.
While most visitors are impressed with the conditions, there are occasional remarks about rooms differing from expectations, possibly needing a refresh, or not being as clean as anticipated in a few instances. Despite these outliers, the positive experiences overwhelmingly dominate, with guests particularly appreciating the scenic views from some rooms and the reliable Wi-Fi connection that ensures a pleasant and convenient stay. Overall, the hotel rooms are described as meeting the needs of travelers looking for spacious, comfortable, and clean accommodations.
Beds
When it comes to sleeping arrangements at PrideInn Azure Hotel Nairobi Westlands, guest opinions reveal a mix of experiences, but a generally positive tone emerges. Many visitors highlight the comfort and spaciousness of the beds, with some describing them as the comfiest they have ever slept in. The king-sized beds especially receive praise for adding to a restful night’s sleep.
However, not all feedback is glowing. A few guests report issues with mattresses being too hard or too soft, leading them to sink in or feel worn out. While these comments indicate some inconsistencies in bed quality, they serve as a reminder for the hotel to maintain regular updates and checks on its bedding.
Overall, the beds at PrideInn Azure Hotel are well-received by most, contributing to a pleasant and rejuvenating stay, despite occasional remarks on the need for improvement.
Cleanliness
Nestled in the vibrant district of Westlands, Nairobi, the PrideInn Azure Hotel presents itself as a beacon of cleanliness and comfort, making it an excellent choice for travelers seeking a pleasant and accommodating stay. Guests consistently praise the immaculately maintained rooms that blend neatness with spaciousness, providing a true sense of comfort. The hotel's facilities are also applauded for their high standard of cleanliness, contributing to a peaceful and enjoyable environment.
While some visitors noted minor areas for improvement, like dated decor and occasional issues with amenities, the overall guest experience is positive, buoyed by the exceptional service from the respectful and professional staff. Whether for a short stay or a more extended visit, PrideInn Azure Hotel manages to offer a clean and cozy retreat, with well-appointed rooms that reflect the hotel's commitment to maintaining a high standard of hygiene and comfort.
Staff
At PrideInn Azure Hotel in Nairobi Westlands, guests often find themselves impressed by the exemplary service and demeanor of the hotel staff. Renowned for being polite, helpful, and attentive, the staff consistently deliver a hospitality experience that leaves a lasting impression. Their enthusiasm and friendliness are evident throughout the facilities, from the front desk to the gym, contributing to an environment that feels welcoming and accommodating.
Visitors frequently praise the staff's professionalism, noting their efficiency and commitment to solving any issues with a smile. The reception team stands out for being especially fast, friendly, and welcoming, while management and restaurant staff are acknowledged for their exceptional ability to address guest concerns and ensure comfort.
The hotel's staff are described as fabulous and the true pride and joy of the establishment, with many reviewers emphasizing their willingness to go above and beyond. Their warm reception is complemented by excellent service that is both mindful and accommodating, even extending gestures such as late checkouts when needed.
Overall, the friendly demeanor and service orientation displayed by the staff create an inviting atmosphere, contributing significantly to the appeal of the PrideInn Azure Hotel. Whether it's helping with requests, providing clean accommodations, or simply ensuring guests feel valued, the staff play a critical role in making each stay memorable.
Wi-Fi
The PrideInn Azure Hotel Nairobi Westlands garners mixed feedback regarding its Wi-Fi offerings. On a positive note, several guests appreciated the strong, reliable, and fast internet, highlighting it as an impressive feature during their stay. Many found the Wi-Fi service impeccable, emphasizing that it worked well throughout their visit. However, there are reports of some inconsistencies, with a few guests experiencing unstable connections and occasional loss of signal. The restriction of the Wi-Fi to two devices per person was also mentioned as a limitation. While some guests faced challenges, many found the Wi-Fi sufficient for their needs, whether it was for browsing or more demanding tasks.
Gym
The gym at PrideInn Azure Hotel Nairobi Westlands receives high praise from guests for its quality and facilities. Many visitors highlight the gym as a standout feature of their stay, describing it as great and well-equipped. The spaciousness of the gym and its outside courtyard add to the overall positive experience. Guests also appreciate the professionalism and friendliness of the staff, which enhances their visits to the fitness facility. While some suggest adding more variety to the machines, the gym remains a popular and valued amenity among hotel guests.
Pool
The PrideInn Azure Hotel Nairobi Westlands offers a delightful swimming pool experience for its guests, highlighted by consistently positive remarks. Visitors frequently commend the pool for being well-maintained and aesthetically pleasing, providing a charming spot for sunbathing and cooling off. The atmosphere around the pool exudes a resort-like feel, especially appreciated alongside the hotel's lush garden. The attentive and polite staff further enhance the poolside experience, ensuring a relaxing and accommodating environment. Although the water can be quite cold, the overall setting, which includes a nicely designed bar area, offers a pleasant escape for a refreshing swim and leisure. Coupled with great dining options and 24-hour service, the pool area stands out as a notable feature of this Nairobi hotel, perfect for relaxation and enjoyment.
4 Star
PrideInn Azure Hotel Nairobi Westlands is highly regarded for its exceptional customer service, with guests consistently remarking on the five-star quality of the staff's attention from arrival to departure. Many visitors feel the service surpasses its official four-star rating, with some suggesting it deserves an even higher classification. Rooms offer a solid four-star experience, providing great value for money and an excellent price-to-quality balance that some argue rivals five-star establishments in Nairobi. However, while facilities are considered satisfactory, there are mentions of areas needing improvement, prompting a few guests to rate the overall experience as closer to three stars. Despite this, the hotel is often described as top-notch and perfect in many aspects, maintaining a strong reputation for delivering outstanding hospitality.
Business
Located in the heart of Nairobi's Westlands, PrideInn Azure Hotel is ideally situated for business travelers, offering convenient access to the city's major business districts. The hotel is frequently praised for its great service and friendly staff, who go above and beyond to ensure guests have an enjoyable stay. The atmosphere, while primarily focused on conferences and events, supports a professional environment that suits business needs.
Guests recommend this hotel for short business trips or transit stays, highlighting its affordability without compromising on quality. The facilities cater well to the needs of travelers, providing a comfortable, relaxing environment. Despite its business-like ambiance, the overall experience is positive, marking it as a suitable choice for those visiting Nairobi for business. While minor inconveniences such as requested amenities not being delivered promptly have been noted, the general consensus remains favorable for both business and leisure travelers seeking a reliable and conveniently located accommodation in Nairobi.
Yes, PrideInn Azure Hotel Nairobi Westlands has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at PrideInn Azure Hotel Nairobi Westlands.
No, PrideInn Azure Hotel Nairobi Westlands doesn't allow dogs.
Yes, parking facilities are available at PrideInn Azure Hotel Nairobi Westlands.
Yes, PrideInn Azure Hotel Nairobi Westlands has a gym.