The Zehneria Hotel
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Summary of reviewsThe Zehneria By Sarovar Portico in India is highly praised for its strategic location in the heart of Westlands, offering easy access to major attractions, shopping centers like Sarit Centre and Westgate Mall, and a variety of dining and entertainment options. This central yet tranquil setting, combined with the secure environment and welcoming staff, makes it an excellent choice for travelers exploring Nairobi.
Breakfast at the hotel is generally well-received with a commendable variety and quality, although there is room for improvement in terms of freshness and diversity to meet all guest expectations. The rooms are frequently noted for their spaciousness and comfort, enhanced by amenities such as a kitchenette, fridge, and microwave, which facilitate self-catering. Cleanliness is consistently emphasized, with rooms and common areas well-maintained, though some facilities could benefit from updates.
The exemplary service provided by the hotel staff is a standout feature, with guests often describing them as extremely friendly, attentive, and willing to go above and beyond to ensure a delightful stay. The staff's warm hospitality creates a welcoming and familial atmosphere, significantly enhancing the overall guest experience.
Regarding amenities, the Wi-Fi service is generally good in public areas but may be inconsistent in some guest rooms, especially on higher floors. The swimming pool is a highlight, offering a relaxing ambiance and cleanliness, although occasional debris from nearby trees is noted. Beds receive positive feedback for comfort, but their length may not accommodate taller guests comfortably.
Overall, The Zehneria By Sarovar Portico is celebrated for its prime location, attentive service, cleanliness, and comfort, making it a preferred choice for visitors seeking both convenience and a pleasant stay.
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Breakfast at the hotel is generally well-received with a commendable variety and quality, although there is room for improvement in terms of freshness and diversity to meet all guest expectations. The rooms are frequently noted for their spaciousness and comfort, enhanced by amenities such as a kitchenette, fridge, and microwave, which facilitate self-catering. Cleanliness is consistently emphasized, with rooms and common areas well-maintained, though some facilities could benefit from updates.
The exemplary service provided by the hotel staff is a standout feature, with guests often describing them as extremely friendly, attentive, and willing to go above and beyond to ensure a delightful stay. The staff's warm hospitality creates a welcoming and familial atmosphere, significantly enhancing the overall guest experience.
Regarding amenities, the Wi-Fi service is generally good in public areas but may be inconsistent in some guest rooms, especially on higher floors. The swimming pool is a highlight, offering a relaxing ambiance and cleanliness, although occasional debris from nearby trees is noted. Beds receive positive feedback for comfort, but their length may not accommodate taller guests comfortably.
Overall, The Zehneria By Sarovar Portico is celebrated for its prime location, attentive service, cleanliness, and comfort, making it a preferred choice for visitors seeking both convenience and a pleasant stay.
Hotel with Free Wi-Fi
The Zehneria Hotel provides free Wi-Fi. It offers a comfortable stay with modern amenities.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of the Westlands area, The Zehneria By Sarovar Portico India boasts an enviable location that makes it an ideal hub for exploring Nairobi's vibrant offerings. Guests consistently highlight the hotel's proximity to major attractions, particularly noting that it is just a short stroll away from the popular Sarit Centre and Westgate Mall. This convenience caters perfectly to shopping enthusiasts and ensures a variety of dining and entertainment options right at their doorstep. The setting is described as quiet yet central, providing easy access to essential amenities such as banks and grocery stores. Visitors appreciate the balance of a peaceful environment alongside the bustle of nightlife and well-regarded restaurants. The location is not only praised for its strategic advantage in Westlands but also for being a secure base for exploring the city, with major shopping centers easily reached on foot. The combination of a central position and the welcoming, helpful staff makes The Zehneria a great choice for travelers seeking both convenience and comfort in Nairobi.
The breakfast experience at The Zehneria By Sarovar Portico in India seems to be a subject of nuanced opinions among its guests. On a positive note, many appreciated the variety offered, describing it as substantial, with both hot and cold options available, and noting that it provided enough choices to satisfy different tastes. The buffet appears to be a highlight, with some guests remarking on its excellent quality and ample diverse selection. Service during breakfast is also commended, adding to the overall pleasant dining experience.
However, there are areas where the breakfast could benefit from improvement. Some guests pointed out that certain items like bread and pastries could be fresher, and there are calls for a broader range of options to elevate the breakfast experience further. While the breakfast is considered reasonably diverse by some, others suggest it falls short of expectations, especially when considering its cost related to value.
Overall, while the breakfast garners praise for its good quality and variety, it appears that enhancements focusing on freshness and diversification could transform it from good to great, ensuring it meets the different expectations of its guests.
Travelers seeking comfortable accommodation might find The Zehneria By Sarovar Portico in India to be a fitting choice, with its rooms frequently praised for their ample size and cozy atmosphere. Guests consistently highlight the spaciousness of the rooms, appreciating the generous area which is often much larger than anticipated. Many visitors also enjoy the added convenience of in-room amenities such as a kitchenette, fridge, and microwave, making self-catering an easy option.
The hotel's strategic location, close to malls and other major establishments, adds to its appeal, encouraging relaxation in a quiet and central setting. The staff is noted for being kind, prompt, and willing to assist, enhancing the overall guest experience. Cleanliness is a point of strength, with rooms generally described as clean and well-maintained.
However, some reviews do mention that a bit of maintenance and a facelift could be beneficial. Despite occasional issues upon check-in, prompt resolution by the attentive staff ensures a pleasant stay. The transformation of former condo units into hotel rooms offers a unique dimension of spaciousness, making it an attractive retreat for those seeking comfort during their travels.
The beds at The Zehneria By Sarovar Portico India generally receive positive feedback from guests. Many describe the beds as comfortable, firm, and wide, making for a pleasant sleeping experience. The cleanliness and well-made presentation are also appreciated, with guests noting that it feels nice to sleep there. However, there are some concerns about the length of the beds, which, despite their king-size width, are only 6 feet long, posing an issue for taller guests. Additionally, there are a few reports of mattresses being unsatisfactorily maintained, with stains impacting the otherwise favorable reviews of the bedding quality. Overall, the beds offer comfort but come with considerations for those who are taller.
Visitors to The Zehneria By Sarovar Portico India generally report that the hotel maintains a high level of cleanliness, making for a pleasant and organized stay. The spacious rooms, akin to the size of a two-bedroom apartment, are consistently described as clean and well-maintained, with clean sheets and bathrooms contributing to guest satisfaction. The staff earn praise for their readiness to assist and excellent service, enhancing the overall experience. While some of the facilities and rooms may appear a bit dated or worn, the cleanliness remains commendable throughout, contributing to a cozy atmosphere. Despite the rooms lacking interesting views and a need for occasional deep cleaning and maintenance, guests appreciate the tidy and well-organized environment. Overall, the emphasis on cleanliness and attentive service makes this hotel a reliable choice for those prioritizing these aspects during their stay.
Nestled in a prime location near Sarit Centre Mall, The Zehneria By Sarovar Portico India stands out for its exemplary staff service, which seems to be the cornerstone of guest experiences. The staff's warm hospitality leaves guests feeling genuinely welcomed and valued throughout their stay. They are consistently described as extremely friendly, attentive, and approachable, going above and beyond to ensure a delightful visit. From the reception to the restaurant, each member of the team is well-trained in customer service, creating an atmosphere that is both inviting and professional.
Their willingness to accommodate special requests, reflected in the personalized care from the chef and his assistant, highlights their commitment to guest satisfaction. The property's cleanliness further complements the remarkable staff service, making it a preferred choice for travelers seeking comfort and convenience. Many guests note that the staff's genuine kindness makes them feel like part of a family, forming connections that could last a lifetime. Whether it's through solving minor inconveniences or adjusting reservations, the staff's dedication to a seamless guest experience is evident. The management's nurturing environment not only meets but exceeds expectations, with a team that clearly embodies hospitality at its finest.
At The Zehneria By Sarovar Portico in India, the quality of the wifi service presents a mixed experience. Many guests appreciate the good quality and excellent Wi-Fi available in the hotel. Public spaces often have reliable wifi, and it is generally easy to use. However, connectivity issues arise predominantly in guest rooms, especially on higher floors. Some guests report that the signal was intermittent or poor, making it challenging to perform tasks like video calls or even access the internet sometimes. Despite these issues, the positive feedback about the Wi-Fi suggests it works well in certain areas, indicating some variability in the service quality.
The Zehneria By Sarovar Portico in India features a swimming pool that serves as a charming focal point for many guests. The pool area offers a perfect retreat at the end of a long day, where visitors can relax with a refreshing dip and enjoy a cold drink. The environment around the pool is appreciated for its design with a pleasant social area and a well-designed bar, creating a welcoming atmosphere. The pool itself is praised for its cleanliness and comfortable experience, making it a favored amenity for guests looking to unwind. Additionally, its central location adds to its appeal, providing a great mix of leisure activities, including access to a gym. While some guests have noted occasional debris like leaves due to nearby trees, the pool remains inviting and a good size for a relaxing swim.
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Location
Breakfast
However, there are areas where the breakfast could benefit from improvement. Some guests pointed out that certain items like bread and pastries could be fresher, and there are calls for a broader range of options to elevate the breakfast experience further. While the breakfast is considered reasonably diverse by some, others suggest it falls short of expectations, especially when considering its cost related to value.
Overall, while the breakfast garners praise for its good quality and variety, it appears that enhancements focusing on freshness and diversification could transform it from good to great, ensuring it meets the different expectations of its guests.
Rooms
The hotel's strategic location, close to malls and other major establishments, adds to its appeal, encouraging relaxation in a quiet and central setting. The staff is noted for being kind, prompt, and willing to assist, enhancing the overall guest experience. Cleanliness is a point of strength, with rooms generally described as clean and well-maintained.
However, some reviews do mention that a bit of maintenance and a facelift could be beneficial. Despite occasional issues upon check-in, prompt resolution by the attentive staff ensures a pleasant stay. The transformation of former condo units into hotel rooms offers a unique dimension of spaciousness, making it an attractive retreat for those seeking comfort during their travels.
Beds
Cleanliness
Staff
Their willingness to accommodate special requests, reflected in the personalized care from the chef and his assistant, highlights their commitment to guest satisfaction. The property's cleanliness further complements the remarkable staff service, making it a preferred choice for travelers seeking comfort and convenience. Many guests note that the staff's genuine kindness makes them feel like part of a family, forming connections that could last a lifetime. Whether it's through solving minor inconveniences or adjusting reservations, the staff's dedication to a seamless guest experience is evident. The management's nurturing environment not only meets but exceeds expectations, with a team that clearly embodies hospitality at its finest.
Wi-Fi
Pool
Yes, The Zehneria Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Zehneria Hotel.
No, The Zehneria Hotel doesn't allow dogs.
Yes, parking facilities are available at The Zehneria Hotel.
Yes, The Zehneria Hotel has a gym.
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