Naples, 2329 9th Street North26.174962,-81.799961(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Located in a prime area of Naples, Best Western Naples Inn & Suites offers an ideal blend of convenience and accessibility, making it perfect for exploring nearby beaches, shopping centers, and restaurants. Guests appreciate the peaceful setting, well-kept grounds, and proximity to essential amenities. The hotel provides a pleasant breakfast experience by the poolside, with a tropical ambiance complemented by helpful staff. While the breakfast selection satisfies American standards, minor issues with limited seating and the use of paper plates and plastic cutlery are noted.
The hotel rooms receive positive feedback for their spaciousness and cleanliness, with many guests praising the modern decor and lovely balconies. Although some rooms face issues with outdated furnishings and maintenance concerns, their comfort and charming setting generally leave guests satisfied. The staff is consistently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere.
Guests experience mixed reviews regarding the Wi-Fi service, with some noting stability while others highlight slow speeds and connectivity issues. The pool facilities stand out as a major attraction, providing a relaxing tropical setting with well-maintained gardens. Guests enjoy the serene ambiance and ease of access from their rooms, though discrepancies in pool heating and occasional cleanliness concerns are mentioned.
Families find the hotel a compelling choice due to its spacious accommodations, pleasant pool environment, and proximity to attractions. Staff attentiveness and offerings like cribs for babies further highlight Best Western Naples Inn & Suites' commitment to satisfying family needs. The bedding experience receives varied feedback, with many guests praising comfort but noting inconsistencies in bed sizes and mattress quality.
Overall, as a classic three-star hotel, Best Western Naples Inn & Suites presents a cozy atmosphere with fair pricing, ideal for short getaways or brief stopovers. While some facilities show signs of aging, the hotel's serene garden setting and friendly staff win favor with guests looking for a reliable and value-rich stay in Naples.
Categories
Golf
Features a 9-hole putting green on the hotel property for guest use. Located within a couple of miles of championship golf courses in Naples.
Family
This inn offers family-friendly accommodations with complimentary breakfast and a pool. The suites provide additional space for families seeking a comfortable stay.
Accessible
This hotel has 15 rooms specifically for physically challenged guests, featuring rails in the bathroom and wheelchair accessibility. Amenities include closed-caption TV, visual alarms, knock lights, safety bars in the shower, and access ramps. The property meets ADA standards with accessible parking spaces and signage.
3 Star
This hotel is centrally located and offers a comfortable stay with good value for money. It provides essential amenities for a reliable experience.
Outdoor Pool
Features an outdoor pool and a convenient location near Naples attractions. The hotel offers a comfortable and affordable stay.
Heated Pool
Offers two outdoor pools, including a heated pool, providing options for guests. The comfortable accommodations and pool facilities enhance the stay.
Pool
Heated Pool
Outdoor Pool
EV charging stations
Honeymoon
Business
Room Types
Double Room with Two Double Beds - Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, tumble dryer and a TV with cable channels. The unit offers 2 beds.
Queen Suite with Two Queen Beds - Non-SmokingThe spacious air-conditioned quadruple room provides a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.
King Suite - Non-SmokingThe spacious air-conditioned double room offers a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
King Room - Non-SmokingThe spacious air-conditioned double room offers a TV with cable channels, a tea and coffee maker, a safe deposit box and tumble dryer. The unit offers 1 bed.
King Room with Roll-In Shower - Disability AccessThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, tumble dryer and a TV with cable channels. The unit has 1 bed.
Two-Bedroom Apartment with One King Bed and One Queen Bed - Non-SmokingThe quadruple room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned quadruple room features a TV with cable channels, a tea and coffee maker, a safe deposit box and tumble dryer. The unit has 2 beds.
Apartment with One King Bed and Kitchen - Non-SmokingThe double room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, tumble dryer and a TV with cable channels. The unit has 1 bed.
One-Bedroom Apartment with Two Double Beds and Bath Tub - Disability Access/Non-SmokingThe quadruple room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, tumble dryer and a TV with cable channels. The unit offers 2 beds.
Apartment with Two Double Beds and Kitchen - Non-SmokingThe quadruple room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, tumble dryer and a TV with cable channels. The unit has 2 beds.
Guest Reviews
7.8
Good
Review Summaries
Location
Nestled in a prime location in Naples, Best Western Naples Inn & Suites offers a stay that merges convenience with ease of access to the city's most attractive spots. The hotel is ideally situated, allowing guests to effortlessly reach nearby beautiful beaches, shopping centers, and a variety of restaurants, many of which are within walking distance. The proximity to the bustling downtown area and essential amenities such as grocery stores provides guests with unmatched convenience for both leisure and business purposes. Visitors can enjoy a peaceful setting thanks to the well-kept grounds featuring tropical gardens, pools, and serene outdoor areas, making it a delightful oasis amid the vibrant cityscape. Perfect for exploring Naples, the location promises quick access by car to the famous Lowdermilk Beach and other attractions, allowing guests to enjoy cultural experiences alongside relaxation by the sea. The hotel’s surroundings and facilities make it a preferred choice for vacationers seeking a blend of tranquility and dynamic city life.
Breakfast
Best Western Naples Inn & Suites offers a pleasant breakfast experience, primarily served outdoors by the pool. Many guests appreciate the beautiful, tropical setting that adds to the overall ambiance, with options like fresh waffles and a variety of continental staples such as scrambled eggs, sausages, bagels, and muffins. The breakfast setting is often praised for being surrounded by lush greenery, creating a relaxing start to the day.
The selection is generally satisfactory, offering enough variety to cater to different tastes while meeting American standards. However, some guests feel the breakfast could be more substantial or varied, particularly in the hot food section. The helpfulness and friendliness of the staff are highlighted, ensuring a welcoming atmosphere during breakfast time.
Despite the appealing location, there are some minor issues. Seating can be limited, particularly during peak times or inclement weather, and the use of paper plates and plastic cutlery detracts from the overall dining experience for some. Nevertheless, the inclusion of breakfast in the room rate is seen as a valued bonus, and for many, the opportunity to enjoy breakfast poolside is a highlight of their stay at Best Western Naples Inn & Suites.
Rooms
The rooms at Best Western Naples Inn & Suites generally receive favorable feedback for their spaciousness and cleanliness, with many guests highlighting the comfort and well-equipped nature of their accommodations. Many appreciate the updated rooms with modern decor, lovely balconies overlooking the pool, and the convenient access some rooms offer to the pool area, enhancing the overall experience. Several of the renovated rooms now feature new furniture and tasteful decorations, making them pleasant choices for visitors. However, there are recurring mentions of certain rooms being outdated, with some furnishings appearing worn and the need for a comprehensive renovation being evident. Issues such as small or dated bathrooms, insufficient lighting, and some maintenance concerns are noted, but seem to be outweighed by the positive aspects of room cleanliness and size. Overall, while there's room for improvement in some areas, the spacious and comfortable nature of the accommodations, combined with the charming setting, appears to leave most guests satisfied.
Beds
The guest reviews for Best Western Naples Inn & Suites paint a varied picture of their bedding experience, with a noticeable emphasis on comfort. Many guests find the beds very comfortable, praising the cozy and soft bedding and pillows. Several reviewers specifically highlight the king-size beds and some mattresses as particularly comfortable, contributing to a restful night's sleep.
However, there are consistent remarks about the beds being small, especially the double beds, which are often deemed too narrow for sharing comfortably. Issues with the mattresses crop up regularly, ranging from being worn out with noticeable hollows, to older and softer than preferred. Concerns about cleanliness also emerge, with reports of stained bed linens and mattresses detracting from the overall experience.
Despite these drawbacks, many guests appreciate the spacious and comfortable rooms, which are well-equipped for a pleasant stay. Overall, while comfort is a defining feature for many, improvements in bed size and mattress quality could enhance the overall accommodation experience at the hotel.
Cleanliness
The Best Western Naples Inn & Suites presents a mix of experiences when it comes to cleanliness, with guests sharing varied impressions. On a positive note, numerous reviewers found the rooms to be clean, comfortable, and welcoming, highlighting fresh renovations and well-maintained spaces as standout features. Many guests appreciated the efforts of the attentive and friendly cleaning staff who ensured that rooms were super clean during their stay. The comfortable furnishings, alongside a good location and attractive outdoor spaces, added to the overall appeal.
However, the hotel's approach to cleanliness does face significant criticism. Some guests encountered challenges with consistent cleaning services, pointing to incomplete or missed cleanings. Issues such as stained carpets, dusty furniture, and an overall sense of outdated decor have been noted. Additionally, reports of pests, including cockroaches and ants in various rooms, suggest that cleanliness and pest control efforts could benefit from increased attention.
Overall, while there are guests who have enjoyed a clean and pleasant stay, there are also notable instances where cleanliness did not meet expectations, indicating room for improvement in housekeeping and facility management.
Staff
Best Western Naples Inn & Suites earns high praise for its consistently friendly and helpful staff. Guests frequently highlight their interactions with reception and breakfast staff as particularly warm and accommodating. Front desk employees like Peter and Dominique, along with other team members such as Rebecca, are often mentioned for their courteous service and willingness to assist. Housekeeping staff also receive commendations for their attentiveness, though there are occasional issues with language barriers.
In general, visitors find the staff to be efficient, kind, and proactive in addressing their needs, contributing to a pleasant stay and creating a welcoming atmosphere. While there are instances of unsatisfactory interactions, these seem to be exceptions rather than the norm. Overall, the dedication of the staff is a critical component of the hotel's appeal, helping to foster a positive experience that guests value.
Wi-Fi
The Wi-Fi experience at Best Western Naples Inn & Suites appears to be mixed based on recent guest reviews. Some guests appreciated the complimentary Wi-Fi service that was described as stable and good. However, there are notable mentions of frustrations, with guests expressing dissatisfaction over slow internet speeds and instances where the Wi-Fi did not work at all. Despite an otherwise pleasant stay marked by a good ambiance and breakfast options, the inefficiency of the internet service stands out as an area needing improvement.
Pool
The Best Western Naples Inn & Suites features charming pool facilities that are a standout attraction for guests, with their delightful tropical setting and meticulous upkeep. The hotel offers not one, but two swimming pools, and a pair of hot tubs that add to the serene ambiance of the outdoor area. Guests appreciate the beauty of the landscaped gardens surrounding the pools, which contribute to a relaxed and tranquil atmosphere. Enjoyment by the pool is enhanced with thoughtful amenities like direct room access, plentiful lounging options, and a delightful breakfast service, allowing guests to savor homemade waffles in peaceful surroundings. While various reviews praise the heated pool, others note discrepancies in the advertised heating status, with some pools being notably cold. Despite occasional maintenance closures and cleanliness issues, most guests find comfort and pleasure in the lush surroundings and the peaceful setting of the pool area, making it a highlight of their stay.
Family
Best Western Naples Inn & Suites is a compelling choice for families seeking an enjoyable stay in Naples, offering excellent value for money in an otherwise costly area. It stands out as a welcoming establishment with a family and children-friendly atmosphere. The hotel features spacious family suites and comfortable accommodations that enhance the overall experience for families of various sizes, including those with young children.
The pool areas receive positive feedback, providing a pleasant environment for kids to have fun and explore the lovely gardens surrounding them. Families appreciate the tranquil atmosphere, which allows for both relaxation and playful activities. The koi ponds on the grounds add a delightful touch, captivating the interest of young guests.
Staff members are praised for their friendliness and attentiveness, creating a cozy setting where guests feel welcome. The provision of necessary items like cribs for babies further emphasizes the hotel's commitment to catering to family needs.
Breakfast by the pool delights both kids and parents, with an above-average selection enhancing the family-friendly vibe. Despite some occasional noise and maintenance issues, the general sentiment highlights satisfaction with the accommodations and amenities offered for family vacations. The convenient location near the beaches and central Naples adds to the appeal, making Best Western Naples Inn & Suites a preferred option for families visiting the area.
3 Star
Nestled just a short stroll from the beach and the center of Naples, the Best Western Naples Inn & Suites offers a mixed bag of experiences that leave a lasting impression. The hotel, while showing signs of aging in certain areas, boasts a cozy atmosphere enhanced by its beautiful tropical garden and well-maintained pool at its heart. It's a location that resonates well with travelers seeking a short getaway or a brief stopover, offering the comforts expected of a classic three-star hotel at a fair price.
The rooms, though basic, promise good value for money. Some areas of the hotel showcase renovations, hinting at potential improvements yet to come. Guests often highlight the price-quality ratio, appreciating the accessibility and budget-friendliness given the hotel's prime location in Naples. Despite some critiques on the condition of facilities and amenities, the overall experience tends to be positive, with guests praising the friendly staff and serene gardens.
While the hotel suits short stays, visitors looking for a longer vacation might seek accommodations with more modern amenities. Nonetheless, for those who cherish a convenient base near the beach and appreciate a serene garden retreat, this hotel serves its purpose well, promising reliability and value in a city known for its beauty and charm.
Outdoor Pool
The outdoor pool area at Best Western Naples Inn & Suites garners positive feedback from guests, who appreciate its relaxing ambiance and beautiful surroundings. The grounds surrounding the pools, adorned with lush gardens and tropical plants, contribute to a serene atmosphere that guests find particularly enjoyable for unwinding. Spacious rooms with direct access to this inviting area enhance the overall experience.
Breakfast by the poolside is frequently mentioned as a highlight, giving guests the opportunity to savor a good, varied breakfast in a picturesque setting. Despite some mentions of the pools being quite cold, many guests still found the pool experience pleasant. However, it's noted that the hot tub was out of service for some guests.
Overall, the combination of clean, spacious rooms and the tropical garden setting around the pool creates a charming and inviting atmosphere that enhances the guest experience.
FAQ
Yes, Best Western Naples Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Naples Inn & Suites.
No, Best Western Naples Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Naples Inn & Suites.
No, Best Western Naples Inn & Suites doesn't have a gym.
