Tollgate Inn
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTollgate Inn offers an economical and conveniently located option for travelers. Its strategic position off I-75 provides easy access to the Gulf of Mexico, the Everglades and nearby attractions. Guests appreciate the proximity to local amenities, including a gas station, minimart, Walmart and various dining options, although the beaches and downtown Naples are a drive away. Despite some feedback on its remoteness, the overall consensus is that the location is a convenient base for exploring Naples.
The breakfast experience is generally well-received, praised for its variety and quality, featuring hot and cold items like eggs, sausages, yogurt, waffles and fruits. While some suggest improvements in organization and variety, the included breakfast is valued by many guests.
Rooms are spacious and well-suited for families, equipped with kitchenettes, comfortable beds and clean decor. Cleanliness is a standout feature, frequently highlighted as excellent with attentive cleaning staff maintaining a hygienic environment throughout the property. Guests find the room size and practicality appealing, despite the hotel’s slightly dated appearance.
Staff receive mixed feedback with the majority of guests praising their friendliness, helpfulness and accommodation. Specific staff members, including Rose, Emily, Maria and General Manager Andrea Wells, are commended for their exceptional service. Nevertheless, a few reviews mention unkind or unmotivated staff, though these are in the minority.
Free WiFi is provided but inconsistently reliable with many guests encountering connection issues, particularly on higher floors. The pool area receives both praise and criticism: it is appreciated for its cleanliness and amenities like a tiki bar but critiqued for frequent closures and maintenance issues.
Parking is generally sufficient and free with ample spaces. However, during busy times, parking can be full and some guests noted the need for better coordination and more disability parking options.
For families, Comfort Inn offers a good setup with spacious, clean and quiet rooms. Though there may be a need to venture out for activities, the hotel itself provides a comfortable family-friendly environment. The beds receive particular praise for their comfort and cleanliness, adding to the overall restful stay.
In summary, Tollgate Inn is an affordable, clean and strategically located hotel that offers comfortable accommodations and quality services, making it a favorable choice for many travelers visiting Naples.
Categories
The breakfast experience is generally well-received, praised for its variety and quality, featuring hot and cold items like eggs, sausages, yogurt, waffles and fruits. While some suggest improvements in organization and variety, the included breakfast is valued by many guests.
Rooms are spacious and well-suited for families, equipped with kitchenettes, comfortable beds and clean decor. Cleanliness is a standout feature, frequently highlighted as excellent with attentive cleaning staff maintaining a hygienic environment throughout the property. Guests find the room size and practicality appealing, despite the hotel’s slightly dated appearance.
Staff receive mixed feedback with the majority of guests praising their friendliness, helpfulness and accommodation. Specific staff members, including Rose, Emily, Maria and General Manager Andrea Wells, are commended for their exceptional service. Nevertheless, a few reviews mention unkind or unmotivated staff, though these are in the minority.
Free WiFi is provided but inconsistently reliable with many guests encountering connection issues, particularly on higher floors. The pool area receives both praise and criticism: it is appreciated for its cleanliness and amenities like a tiki bar but critiqued for frequent closures and maintenance issues.
Parking is generally sufficient and free with ample spaces. However, during busy times, parking can be full and some guests noted the need for better coordination and more disability parking options.
For families, Comfort Inn offers a good setup with spacious, clean and quiet rooms. Though there may be a need to venture out for activities, the hotel itself provides a comfortable family-friendly environment. The beds receive particular praise for their comfort and cleanliness, adding to the overall restful stay.
In summary, Tollgate Inn is an affordable, clean and strategically located hotel that offers comfortable accommodations and quality services, making it a favorable choice for many travelers visiting Naples.
Hotel with Indoor Pool
This hotel offers an indoor swimming pool, providing an option for year-round swimming. Guests also have access to a fitness center and complimentary Wi-Fi.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
Tollgate Inn boasts a highly praised location that caters to various travel needs. Situated right off the I-75, the hotel provides easy highway access, making it ideal for those looking to explore the Gulf of Mexico or visit nearby attractions such as the Everglades and Paradise Cove Sports Complex. Guests appreciate the convenience of having a gas station and minimart nearby, along with a Walmart and a range of dining options within a short drive. While downtown Naples and the beaches are not within walking distance, they are a manageable 12 to 30-minute drive away, making the location convenient for day trips. The hotel is also noted for its strategic positioning before the Everglades and easy access to various local amenities, helping guests save both time and money. For travelers prioritizing affordability, Comfort Inn offers an economical stay in the otherwise expensive city of Naples. Despite some feedback about its remoteness from the beaches and the city center, the overall consensus highlights a well-located, convenient base for a comfortable and enjoyable visit.
The breakfast experience at Tollgate Inn receives generally positive feedback from guests. Many reviews highlight the good quality of the breakfast with some describing it as delicious, amazing or exceptional. Multiple guests appreciated the variety offered, noting that there were both hot and cold items and the selection included eggs, sausage, yogurt, waffles and fruits among other options.
Several guests mentioned that the breakfast was a hearty and robust start to the day with some even being pleasantly surprised by how good it was compared to their expectations. The staff in the breakfast area also received commendations for being helpful and diligent, adding to the positive experience.
However, some guests noted areas for improvement. A few reviews suggested that the breakfast needed more organization and that the availability of items could be better managed, as supplies sometimes ran out quickly. There were also mentions of a desire for more fresh fruit and cheese and a need for more variety to cater to different dietary preferences, including low-sugar options and Latin-style coffee.
While the majority of reviews were favorable, some guests expressed dissatisfaction, describing the breakfast as not good or basic. Issues such as bad coffee, minimal food variety and poor quality of certain items like eggs were pointed out. Despite these criticisms, many guests still appreciated that breakfast was included with their stay and found it to be a valuable addition, especially considering the price point.
In summary, the breakfast at Tollgate Inn is well-received for its variety and quality, making it a noteworthy part of the stay. With a few enhancements in organization and food options, it could meet the expectations of an even broader range of guests.
Tollgate Inn offers roomy accommodations that cater well to families with many guests appreciating the spacious and well-laid-out rooms. Whether traveling as a family of three or five, visitors found the rooms adequately large, even noting the high ceilings and extra sitting areas with sofas and desks. Spaciousness is accompanied by comfort with many reviews highlighting clean, cozy rooms equipped with comfortable beds, making for a restful stay.
Guests who prefer in-room amenities will be pleased to find that kitchenettes come well-equipped with necessary cooking supplies, including appropriately sized refrigerators and stoves, enhancing the convenience for long stays. The decor is mentioned to be clean and functional rather than lavish, but this has not detracted from the overall satisfaction of the guests. Those who stayed in rooms facing the back parking lot, however, suggested thicker curtains for better light control.
The cleanliness of the rooms receives frequent commendations; visitors note that both the overall upkeep and cleaning services are excellent. Some minor issues, such as slow TV channel changes and occasional maintenance faults, were noted but did not overwhelmingly detract from the overall positive experiences.
Value for money is also a recurring theme, as many reviews highlight the good price-quality ratio, making Comfort Inn a solid choice for visitors to Naples looking for practical and comfortable accommodations. Despite the hotel’s slightly old-fashioned appearance, the combination of spacious, clean and well-equipped rooms makes it a favored option for both short and extended stays.
The guest reviews of the Tollgate Inn highlight the exceptional comfort of the beds. Consistent praise is given to the comfort and cleanliness of the beds with many reviewers noting that the beds were very comfortable, clean and equipped with soft, high-quality linens. Several reviews also mention the spaciousness of the rooms, complementing the comfort of the beds. While most guests found the beds to be super comfortable, a few noted minor issues like one bed having a funky smell or the pillows being too high. There were also isolated comments about some mattresses being a bit uncomfortable or the sofabed not meeting comfort expectations. Overall, the majority of the comments reflect positively on the comfort of the beds and the spacious, clean rooms offered by the hotel.
Tollgate Inn stands out for its exceptional cleanliness, consistently receiving praise from guests. Visitors frequently note the hotel as clean with spacious and tidy rooms that are comfortable and welcoming. The rooms are often described as smelling good and being impeccably cleaned, contributing to a pleasant atmosphere throughout the property.
Cleanliness is a recurring theme with terms such as extremely clean, very tidy and organized used to describe both the rooms and common areas. Guests also appreciate the attentiveness of the cleaning staff, who are regularly seen maintaining the property, further ensuring a hygienic environment. The hotel itself is deemed clean and stylish with the hallways emitting delightful scents and the overall property described as super clean.
Although there are a few isolated concerns, such as a loose toilet or minor issues with mold, these are outweighed by the consistent satisfaction with cleanliness. The hotel's dedication to maintaining a clean and comfortable atmosphere combined with friendly staff and good service ensures a positive experience for most guests.
The staff of Tollgate Inn have received mixed feedback, though the majority of reviews highlight positive experiences. Guests frequently praised the staff for being very nice, friendly, helpful and accommodating. Several specific mentions include great service from all departments, excellent customer service from front desk staff and attentive and courteous service. Names that stood out include Rose and Emily at the front desk, often noted for their exceptional assistance.
Maria’s welcoming demeanor left a memorable impact on guests and Andrea Wells, the general manager, was mentioned positively. Housekeeping staff were described as amazing, helpful and accommodating with the cleaning crew receiving high marks for their efforts.
However, not all reviews were glowing. Some guests reported experiences with unmotivated, rude or unkind staff. Specific issues included receptionists not smiling, staff exhibiting bad attitudes and a lack of willingness to assist. There were also instances where the reception staff were tagged as unfriendly and loud. Despite these negative remarks, the overall impression remains that many guests appreciated the friendly and helpful atmosphere provided by the majority of the staff at the hotel.
The Tollgate Inn offers free WiFi to its guests, but the overall experience with the internet connection is widely inconsistent. While some visitors have reported good WiFi connections and described it as acceptable, many others have encountered significant issues. Common complaints include poor, slow or non-existent WiFi with specific mentions of problems on the 4th floor and difficulties connecting at all. Some even mentioned that the internet service was almost non-existent, sketchy or cutting off frequently. Overall, though there are occasional positive remarks, guests have generally found the hotel's WiFi to be unreliable and problematic during their stays.
The pool at Tollgate Inn receives mixed feedback from guests. Positive comments highlight the clean and well-maintained condition of the pool, alongside the enjoyable addition of a tiki bar and small snack bar by the pool area. Guests appreciate the heated pool, noting it as particularly good for kids and overall a lovely place to swim. Some mention the benefit of extended pool hours.
However, several reviews point to significant issues, primarily involving the pool being closed or under repair during many guests’ stays without prior notice at booking. Others indicate that the pool area sometimes ran out of towels, needed cleaning and could benefit from more variety in amenities, such as additional sunbeds. The pool's small size was also noted with some guests finding it too crowded or noisy at times.
Overall, while guests enjoy the pool when it is operational and clean, recurring maintenance and communication issues detract from the pool experience for some visitors.
Travelers to Tollgate Inn generally commend the availability of free parking and the extensive parking area that provides a good number of spaces. Large parking spaces are noted as a positive feature, ensuring ease of parking for guests. Safety and convenience in the parking facilities are highlighted, although there are mentions of being full during busy times, particularly on Saturday evenings. Some reviews point out a need for more disability parking and better coordination of parking areas. A few guests mention mysterious parking areas behind trees, which might be a concern for some. Overall, while the parking situation has its peaks and valleys, most guests find it to be satisfactory during their stay.
Tollgate Inn offers spacious and well-presented rooms that cater well to families, from small groups to larger ones with up to five members. Rooms are described as clean and quiet, contributing to a comfortable family stay. The hotel provides family rooms equipped with two beds and a sofa bed, accommodating different family setups.
Many guests highlight the family-friendly nature of the property. Facilities at the hotel are deemed perfect for family accommodation, including provisions for those traveling with children. However, some reviews point out the absence of on-site family activities, which required guests to leave the premises to entertain their children. Despite this, the positive feedback on room size and cleanliness suggests that Comfort Inn is an excellent option for families looking for a clean, quiet and accommodating place to stay.
Location Show Map
Location
Breakfast
Several guests mentioned that the breakfast was a hearty and robust start to the day with some even being pleasantly surprised by how good it was compared to their expectations. The staff in the breakfast area also received commendations for being helpful and diligent, adding to the positive experience.
However, some guests noted areas for improvement. A few reviews suggested that the breakfast needed more organization and that the availability of items could be better managed, as supplies sometimes ran out quickly. There were also mentions of a desire for more fresh fruit and cheese and a need for more variety to cater to different dietary preferences, including low-sugar options and Latin-style coffee.
While the majority of reviews were favorable, some guests expressed dissatisfaction, describing the breakfast as not good or basic. Issues such as bad coffee, minimal food variety and poor quality of certain items like eggs were pointed out. Despite these criticisms, many guests still appreciated that breakfast was included with their stay and found it to be a valuable addition, especially considering the price point.
In summary, the breakfast at Tollgate Inn is well-received for its variety and quality, making it a noteworthy part of the stay. With a few enhancements in organization and food options, it could meet the expectations of an even broader range of guests.
Rooms
Guests who prefer in-room amenities will be pleased to find that kitchenettes come well-equipped with necessary cooking supplies, including appropriately sized refrigerators and stoves, enhancing the convenience for long stays. The decor is mentioned to be clean and functional rather than lavish, but this has not detracted from the overall satisfaction of the guests. Those who stayed in rooms facing the back parking lot, however, suggested thicker curtains for better light control.
The cleanliness of the rooms receives frequent commendations; visitors note that both the overall upkeep and cleaning services are excellent. Some minor issues, such as slow TV channel changes and occasional maintenance faults, were noted but did not overwhelmingly detract from the overall positive experiences.
Value for money is also a recurring theme, as many reviews highlight the good price-quality ratio, making Comfort Inn a solid choice for visitors to Naples looking for practical and comfortable accommodations. Despite the hotel’s slightly old-fashioned appearance, the combination of spacious, clean and well-equipped rooms makes it a favored option for both short and extended stays.
Beds
Cleanliness
Cleanliness is a recurring theme with terms such as extremely clean, very tidy and organized used to describe both the rooms and common areas. Guests also appreciate the attentiveness of the cleaning staff, who are regularly seen maintaining the property, further ensuring a hygienic environment. The hotel itself is deemed clean and stylish with the hallways emitting delightful scents and the overall property described as super clean.
Although there are a few isolated concerns, such as a loose toilet or minor issues with mold, these are outweighed by the consistent satisfaction with cleanliness. The hotel's dedication to maintaining a clean and comfortable atmosphere combined with friendly staff and good service ensures a positive experience for most guests.
Staff
Maria’s welcoming demeanor left a memorable impact on guests and Andrea Wells, the general manager, was mentioned positively. Housekeeping staff were described as amazing, helpful and accommodating with the cleaning crew receiving high marks for their efforts.
However, not all reviews were glowing. Some guests reported experiences with unmotivated, rude or unkind staff. Specific issues included receptionists not smiling, staff exhibiting bad attitudes and a lack of willingness to assist. There were also instances where the reception staff were tagged as unfriendly and loud. Despite these negative remarks, the overall impression remains that many guests appreciated the friendly and helpful atmosphere provided by the majority of the staff at the hotel.
Wi-Fi
Pool
However, several reviews point to significant issues, primarily involving the pool being closed or under repair during many guests’ stays without prior notice at booking. Others indicate that the pool area sometimes ran out of towels, needed cleaning and could benefit from more variety in amenities, such as additional sunbeds. The pool's small size was also noted with some guests finding it too crowded or noisy at times.
Overall, while guests enjoy the pool when it is operational and clean, recurring maintenance and communication issues detract from the pool experience for some visitors.
Parking
Family
Many guests highlight the family-friendly nature of the property. Facilities at the hotel are deemed perfect for family accommodation, including provisions for those traveling with children. However, some reviews point out the absence of on-site family activities, which required guests to leave the premises to entertain their children. Despite this, the positive feedback on room size and cleanliness suggests that Comfort Inn is an excellent option for families looking for a clean, quiet and accommodating place to stay.
Yes, Tollgate Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Tollgate Inn.
No, Tollgate Inn doesn't allow dogs.
Yes, parking facilities are available at Tollgate Inn.
No, Tollgate Inn doesn't have a gym.
Location Show Map
More Options
