Natal, Av. Engenheiro Roberto Freire, 5120-5.879994,-35.174069(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Lumar Hotel PontaNegra offers guests a memorable experience, primarily due to its outstanding location and friendly service. Situated just a short walk from the famous Ponta Negra Beach, the hotel provides easy access to the seaside and surrounding attractions like Morro do Careca. Many visitors commend the spectacular sea views from their rooms, further enhancing the allure of their stay. The hotel also benefits from proximity to various amenities, including restaurants, supermarkets, and pharmacies, making it an ideal base for exploring the local area.
Guests consistently praise the welcoming and attentive staff, highlighting the exceptional service from the front desk to the kitchen, which adds to the hotel's inviting atmosphere. The spacious and clean rooms, often with beautiful ocean views, are noted for providing comfort and good value for money. The property's general cleanliness, complemented by diligent housekeeping, ensures a pleasant stay despite minor upkeep needs in certain areas.
Breakfast receives mixed reviews, with some guests appreciating fresh options like omelets and tapioca, while others call for more variety. However, the pleasant view from the breakfast area adds a charming touch to the dining experience. The pool, another highlight, is popular among guests for its cleanliness and relaxing environment, although a few maintenance issues have been noted.
Despite challenges with parking and Wi-Fi connectivity, the hotel remains a preferred choice for many, especially families seeking a comfortable and convenient stay. The spacious rooms and family-friendly atmosphere, coupled with attentive service, create a welcoming setting for all visitors. Overall, Lumar Hotel PontaNegra provides a good cost-benefit ratio for a three-star accommodation, making it appealing for budget-conscious travelers looking for simplicity and comfort during their stay in Natal.
Categories
Nightlife
This hotel is situated in Ponta Negra, an area known for its vibrant nightlife. It provides a convenient base for exploring nearby bars and clubs.
Free Wi-Fi
Situated on Avenida Engenheiro Roberto Freire, Lumar Hotel PontaNegra provides free Wi-Fi. Its location is ideal for accessing Ponta Negra beach and local attractions.
3 Star
This hotel is located in Natal. It provides essential amenities and a comfortable stay for budget-conscious travelers.
Beach
Family
Pool
Outdoor Pool
Parking
Business
Accessible
Outdoor Pool
Room Types
Double Room with Sea ViewThis air-conditioned room features a balcony and sea views.It includes an LCD TV, minibar, a laptop safe and a box bed.
Triple Room with Sea ViewThis air-conditioned room features a balcony and sea views.It includes an LCD TV, minibar, a laptop safe and box beds.
Quadruple Room with Sea ViewThis air-conditioned room features a balcony and sea views.It includes an LCD TV, minibar, a laptop safe and box beds. It fits 1 extra bed.
Guest Reviews
8.0
Very Good
Review Summaries
Location
Lumar Hotel Ponta Negra boasts an enviable location that consistently delights its guests. Positioned just a stone's throw from Ponta Negra Beach, the hotel offers quick and easy beach access, often within a minute's walk. This prime location is complemented by proximity to essential services such as supermarkets, pharmacies, and a plethora of dining options, including restaurants and bars. Guests frequently commend the beautiful sea views from their rooms, adding to the appeal of the accommodation. The hotel's accessible location provides a convenient base for exploring local attractions, including the iconic Morro do Careca.
The hotel is not only strategically placed but also offers excellent service, with guests highlighting the friendly and helpful staff. Visitors appreciate the well-maintained facilities, including clean rooms, a pleasant outdoor area, and a refreshing pool, contributing to a comfortable stay. Additional praise is given to the good breakfast offerings and the cost-benefit ratio, making it an appealing choice for travelers. Overall, Lumar Hotel Ponta Negra impresses with its prime location and thoughtful amenities, ensuring a pleasant and memorable visit to this vibrant part of Natal.
Breakfast
The reviews for the breakfast at Lumar Hotel PontaNegra present a mix of opinions, with a predominant call for improvement in variety and options. While the breakfast has been described by some guests as simple or even weak, certain elements have been praised, such as freshly made omelets and tapioca, which offer a pleasant, personalized touch. The fruit selection and availability of fresh options seem to attract positive comments, although there are mentions of some stale or unappealing items, such as bread and coffee grounds. The hotel's excellent service and attentive staff have often been appreciated, contributing to an enjoyable breakfast experience for some visitors. Although some guests found it met their expectations, others felt the need for more variety over their stay, especially those staying for extended periods. The breakfast location adds to its appeal by offering a nice view, but it could feel cramped at times. Overall, the breakfast experience at Lumar Hotel PontaNegra is marked by a good foundation, which, with more diverse offerings, could enhance the satisfaction of its guests significantly.
Rooms
Lumar Hotel Ponta Negra offers a stay characterized by spacious and comfortable accommodations with stunning views. Many guests appreciate the value for money provided by the hotel, highlighting the spaciousness and comfort of the rooms. Guests frequently mention the impressive vistas, with several rooms offering beautiful sea views and scenic sights of the surrounding area, including Ponta Negra and Morro do Careca.
The rooms are reported to be clean, well-maintained, and well-ventilated, which contributes to a pleasant atmosphere. Beds are often noted for their comfort, and the hotel seems to cater well to families, as rooms are described as large enough to accommodate extra guests, including children, with ease.
Despite these positive aspects, a few minor concerns are noted, such as occasional musty odors, the need for more electrical outlets, and some outdated elements that could benefit from renovation. Issues with the air conditioning and shower temperature adjustments are also mentioned but do not appear to overshadow the overall positive experience. The hotel’s prime location near shops and restaurants, alongside satisfactory cleanliness and service, makes it a strong choice for visitors seeking comfort and convenience in Ponta Negra.
Beds
Lumar Hotel Ponta Negra has received mixed reviews regarding its beds, yet many guests have highlighted their positive experiences. The beds are frequently described as comfortable and inviting, with several guests appreciating the super comfortable and spacious sleeping arrangements provided. Descriptions of queen-sized beds with plush pillows that enhance rest reflect this sentiment. However, there are notable concerns from some visitors about the condition and comfort level of the mattresses, which have been mentioned as worn or too soft. Additionally, issues with beds being two singles pushed together to appear as a double or beds making noise due to wear have been noted. While the commendation of comfort is apparent, there have been recommendations for improvements in mattress quality and bedding thickness to enhance the overall sleeping experience. Nevertheless, for many, the beds sufficiently contributed to a restful stay, aligning with the spacious and otherwise positive aspects of the rooms.
Cleanliness
The Lumar Hotel Ponta Negra is generally well-regarded for its cleanliness and organization, with many guests noting the hotel's dedication to maintaining a spotless environment. The rooms are often described as clean and well-kept, offering a pleasant and organized atmosphere. Housekeeping is frequently praised for its excellent and meticulous service, with daily room cleaning noted by many visitors. However, there are areas that could use improvement, as some guests have reported issues such as superficial bathroom cleaning and worn towels. Additionally, some amenities, like the pool and air conditioning, need better maintenance. Despite these inconsistencies, the overall cleanliness of the hotel remains a strong point, making it a noteworthy choice for travelers valuing tidy accommodations. The hotel's location near Ponta Negra beach and convenient local amenities adds to the positive experience.
Staff
Lumar Hotel PontaNegra is renowned for its exceptional staff. Guests consistently praise the team for their friendliness, attention to detail, and commitment to providing excellent service. Receptionists are frequently highlighted for delivering top-notch service, ensuring guests receive a warm welcome and attentive care throughout their stay. The friendliness and helpfulness extend beyond the front desk, as the kitchen and service staff are also recognized for their hospitality, creating a welcoming and comfortable atmosphere.
Special mentions for staff members like Gisele and Julia emphasize their outstanding contribution to making guests feel at home, with personal touches like friendly service at breakfast. The staff's politeness and courteous demeanor are also frequently noted, contributing to the hotel's charming and cozy vibe. Although there are minor mentions of inconsistency among a few staff members, the overall impression remains overwhelmingly positive, with the majority described as polite, attentive, and eager to ensure guests have a pleasant stay. The efficient service coupled with the hotel's excellent location close to the beach makes Lumar Hotel PontaNegra a standout choice for travelers seeking a hospitable and relaxing experience.
Wi-Fi
Lumar Hotel PontaNegra experiences varying guest opinions when it comes to Wi-Fi connectivity. Some visitors celebrate their experience, mentioning that the Wi-Fi was fast, stable, and reliable, with excellent signal strength that provided good speed. For these guests, the internet availability noticeably enhanced their stay, offering convenience and ease of access.
However, a significant portion of feedback highlights issues with the Wi-Fi services. Many guests have encountered unstable or non-functioning internet in their rooms, describing it as inconsistent, weak, or even non-existent. For some, this poor connectivity led to frustration, especially when they needed internet access for work purposes. While there are positive notes emphasizing good Wi-Fi, potential guests should be aware of the mixed reviews and may want to take this into consideration depending on their connectivity needs during their stay.
Pool
The pool at Lumar Hotel PontaNegra garners a mixed reception from guests, yet the positive aspects stand out prominently. The pool area is frequently described as wonderful and beautiful, offering a pleasant environment that complements a stay at the hotel. Guests appreciate the large size of the pool, which provides ample space for relaxation and enjoyment. Additionally, features such as a waterfall enhance its appeal, making it ideal after a day at the beach.
Cleanliness is a recurring theme, with many reviews highlighting the pool as being clean, spotless, or well-maintained. This attention to cleanliness contributes to an overall sense of comfort and enjoyment. However, a few guests noted issues with maintenance, indicating some inconsistency in upkeep.
For families with small children or those looking to make early starts, the pool’s opening hours could be improved. Some reviews suggest the potential for an earlier opening to accommodate guests’ schedules better.
While the pool area boasts a spectacular garden and a safe environment for evening strolls, it lacks additional amenities, such as a restaurant or service at the pool, which some guests noted as missing. Despite these minor drawbacks, the pool area remains a highlight for those seeking relaxation and value for money during their stay.
Beach
Lumar Hotel PontaNegra boasts an enviable location, nestled just a street away from the famous Ponta Negra Beach. This prime positioning provides guests with excellent access and proximity to the stunning seaside, making it a fantastic choice for beach lovers. Visitors consistently rave about the direct and privileged views of the ocean, offering a delightful visual experience right from the hotel. For those who appreciate convenience, the hotel is not only near the beach but also close to local markets, enhancing its appeal.
However, it's worth noting that the accessibility to the hotel's fantastic area is somewhat hindered by the need to navigate stairways when carrying luggage. Parking can also be a challenge, as finding a spot might mean you won't be able to move your car without risking losing your parking space. Despite these minor obstacles, the consensus is clear: the location is truly among the best in terms of enjoying the vibrant and renowned Ponta Negra Beach.
Parking
Parking at the Lumar Hotel Ponta Negra appears to be a notable concern for guests. While there is street and hotel-front parking available, it often comes at a daily fee of 30 reais. This fee applies both to spots on the sidewalk and within the hotel's premises. Many have noted that the parking area is small, offering limited spaces that do not adequately accommodate all guests, especially when the hotel is fully booked. This has led to rotational parking systems and occasional difficulties in finding a spot. Despite the logistical challenges and additional costs associated with parking, the hotel's convenient location near the sea, supermarkets, and restaurants is appreciated by guests.
Family
Lumar Hotel PontaNegra emerges as a commendable family-friendly destination, consistently praised for its appealing environment that perfectly suits families seeking a comfortable stay. Guests appreciate the spacious rooms that provide ample comfort for all members. The cleanliness and coziness of the hotel resonate well with visitors, creating a welcoming atmosphere. The staff is frequently highlighted for their attentive and friendly service, contributing to the family-like ambiance that puts guests at ease. The hotel's convenient location near restaurants adds to its appeal, making it easy for families to explore local dining options. Although some mention the pool's opening hours as a minor drawback, the overall experience at Lumar Hotel remains highly favorable, with guests expressing satisfaction for the price. Families particularly enjoy the personalized touches during their stays, such as the professional photography service that transforms memories into cherished gifts.
3 Star
Lumar Hotel PontaNegra is frequently recognized for its good cost-benefit ratio, offering guests a worthwhile experience in relation to its pricing. The hotel meets the essential standards expected from a three-star establishment, providing a satisfactory but no-frills experience. Despite its simple facade and operations, guests often find the services, including breakfast, to be straightforward yet pleasing. While some suggest it resembles more of a guesthouse than a full-fledged hotel, it serves well for those not seeking a demanding or extravagant stay. The hotel's functionality and structure are adequate for its category, making it a recommended choice for budget-conscious travelers. Visitors who appreciate simplicity find it fantastic for a three-star rating and a perfect complement to their Natal trip.
FAQ
Yes, Lumar Hotel PontaNegra has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lumar Hotel PontaNegra.
No, Lumar Hotel PontaNegra doesn't allow dogs.
Yes, parking facilities are available at Lumar Hotel PontaNegra.
