Natal, Av. Engenheiro Roberto Freire, 4014-5.872429,-35.180481(Show on Map)
8.5
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Praiamar Express Hotel in Ponta Negra, Natal, stands out as a favorable destination for travelers, thanks to its exemplary location, outstanding staff service and comprehensive amenities. Guests repeatedly highlight the hotel's prime spot near Ponta Negra Beach, renowned dining options and vibrant local markets, which contribute significantly to the overall enjoyable stay. The convenience of nearby shops, pharmacies and transport hubs also makes it an ideal choice for both relaxation and exploration.
One of the hotel's strongest appeals is its breakfast service, praised for its variety, taste and attentive staff. Guests enjoy a wide array of fruits, breads, pastries and various beverages, often describing the breakfast as a highlight of their stay.
The rooms are frequently commended for their spaciousness and comfort with positive mentions of their cleanliness organization and pleasing views, particularly those facing the sea. While there are occasional calls for maintenance and updates, the general sentiment is that the rooms are well-equipped and comfortable.
Cleanliness across the hotel is generally well-appreciated with many guests noting the thorough cleaning service and well-maintained state of the rooms and facilities. The hotel’s staff members, from reception to housekeeping, receive widespread acclaim for their politeness, attentiveness and professional service, significantly enhancing the guest experience.
Despite some minor critiques, such as intermittent WiFi issues, the need for gym improvements and occasional concerns about the pool and parking accessibility, the overall feedback remains positive. The leisure facilities, including the beach club and pool playground, are particularly favored by families.
With favorable reviews for its comfortable beds and a family-friendly environment that includes engaging activities for children, Praiamar Express Hotel emerges as a well-rounded choice for a variety of travelers. The hotel's excellent cost-benefit ratio, matched with its clean rooms and commendable service, solidifies its reputation as a top lodging option in Natal.
Categories
Nightlife
Located on Avenida Engenheiro Roberto Freire, one of Ponta Negra's main avenues, this hotel is surrounded by a multitude of gastronomic options, bars and pubs. This makes it easy for guests to explore Natal's nightlife scene.
Accessible
This hotel offers rooms and facilities for disabled guests and wheelchair access. It is conveniently located near the beach and provides access to the Praiamar Beach Club.
Gym
This hotel has a fitness center. It also provides easy access to the beach for additional exercise options.
3 Star
Located in the heart of Natal, this hotel offers easy access to the city's attractions. It provides essential amenities and a comfortable stay for travelers looking for good value.
Beach
Family
Pool
Outdoor Pool
Parking
Outdoor Pool
Room Types
Deluxe Room with Sea View and BalconyThis air-conditioned room offers a modern bathroom, cable TV, minibar, telephone and laptop safe.
Standard King RoomThis air-conditioned room offers a modern bathroom, cable TV, minibar, telephone and laptop safe.
Superior Room with Two Double Beds and Sea ViewThis air-conditioned room offers a modern bathroom, cable TV, minibar, telephone and laptop safe.
Standard Room with Two Double BedsThis air-conditioned room offers a modern bathroom, cable TV, minibar, telephone and laptop safe.
Superior Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as sea views. The unit offers 1 bed.
Deluxe Double Room with Sea View - Non-SmokingBoasting a balcony with sea views, this air-conditioned double room features a minibar.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Located at the heart of Ponta Negra, Praiamar Express Hotel features an unmatched location praised by guests for its near-perfect proximity to everything needed for an enjoyable stay. This hotel situates visitors within walking distance to the famous Ponta Negra Beach, exceptional dining options like the renowned Camarões restaurant, craft fairs, bars and bakeries. The prime spot also ensures easy access to a variety of shops and a vibrant street market replete with food trucks and live music for an engaging evening.
Guests appreciate the scenic beach views from their rooms with comfort and cleanliness consistently highlighted. The convenience extends to ample parking options and seamless accessibility to the city's tourist attractions and transport hubs, making it ideal for both relaxation and exploration. Travelers also commend the hotel's breakfast, noting its variety and delightfulness, contributing to an overall pleasant experience.
The hotel staff earns accolades for their helpfulness and courteous service, adding to the generally high marks for the facility's comfort and amenities. Despite a few comments on distance from the city center, the outstanding location with nearby pharmacies, supermarkets and hotspots generally garners positive reviews. Praiamar Express Hotel stands out as a top choice for lodging in Natal, seamlessly blending accessibility, service and scenic charm.
Breakfast
Praiamar Express Hotel impresses with its breakfast offerings, receiving consistent praise for variety and taste. Many guests highlight the extensive and diverse array of options, including fruits, breads, pastries and various coffees and juices. The breakfast is often described as well-served, delicious and very good with some guests noting a high level of attention from the staff.
Despite occasional comments about the breakfast being repetitive or in need of improvement, its overall excellence stands out. Guests appreciate the plentiful and quick replenishments, personalized touches and the value for money it provides. The breakfast service team is frequently commended for their politeness and attentiveness.
There are minor criticisms regarding peak time crowding and specific items not being replenished promptly. However, such issues seem sporadic and do not overshadow the positive aspects that most guests experience. The breakfast at Praiamar Express Hotel is generally regarded as a major highlight, complementing the hotel’s good location and overall hospitality.
Rooms
The rooms at Praiamar Express Hotel have received generally positive feedback with repeated praise for their spaciousness and comfort. Several guests noted that the rooms are large and well-equipped, featuring amenities such as minibars, desks, irons, TVs and air conditioning. Many reviewers found the rooms to be clean organized and offering ample space, making them comfortable for both short and longer stays. The views from the rooms, especially those facing the sea or Morro do Careca, were also highlighted favorably.
However, there are recurring mentions of some areas needing improvement. The age and condition of certain rooms are noticeable with guests pointing out that the air conditioning systems often did not function properly and some rooms had issues with mold and a musty smell. The need for modernization and maintenance is evident from multiple comments about outdated installations and broken amenities. Cleanliness was generally rated positively, though a few guests did encounter cleanliness issues, such as cockroach sightings and dirty appearances in some rooms.
Despite these drawbacks, the overall consensus suggests that the rooms delivered what they promised in line with the price and provided a comfortable stay. The common areas of concern include the need for better maintenance and updating the facilities to improve guest experience further.
Beds
Praiamar Express Hotel garners notable praise for its beds with many guests highlighting the comfort offered. Descriptions often include "comfortable beds" and "wonderful beds," with the bedding and pillows noted for their good quality and fragrant freshness. Guests frequently cite the rooms as spacious with large, comfortable beds that contribute positively to their stay.
However, opinions on the firmness of the mattresses diverge with some finding the beds a tad hard, while others appreciate the firmness for a good night's sleep. There are remarks about the beds being smaller than expected with some discomfort noted due to hard mattresses and old bed linens. Despite these factors, the overall sentiment leans towards a satisfactory and comfortable experience, especially bolstered by good hotel acoustics and well-maintained rooms.
On balance, the Praiamar Express Hotel provides a comfortable sleep environment for most of its guests, despite a few mentioning minor inconveniences.
Cleanliness
Praiamar Express Hotel receives mixed reviews regarding its cleanliness with a notable emphasis on positive feedback. Many guests appreciate the consistent cleanliness of the rooms, often describing them as clean and organized. The hotel’s cleaning services are frequently highlighted for their thoroughness and punctuality with several reviews mentioning the lack of dust and the well-maintained state of the rooms. Phrases like impeccable cleanliness and excellent cleaning service are repeatedly mentioned, pointing to a high standard of hygiene that many guests find satisfactory.
Guests also note the pleasant scent of their accommodations and the cleanliness of the hotel’s facilities, including the gym. The daily cleaning service is praised for its effectiveness and for making check-in a swift process by preparing the rooms in advance. The clean and fragrant pillows further contribute to a comfortable stay, enhancing the sense of hygiene and care.
However, there are areas where the hotel could improve. Some reviews mention discovering cockroaches and noticing a generally dirty appearance in certain areas. Occasional lapses, such as stained towels and late cleaning schedules, are also pointed out. Some guests feel that the bathroom products are not consistently replenished and that the overall cleanliness, especially of the surroundings and infrastructure, could be enhanced. Suggestions for improvement include replacing bathroom curtains and updating towels to maintain high standards.
Despite these occasional shortcomings, the positive reviews about polite staff and the excellent location bolster the overall perception of Praiamar Express Hotel, making it a favorable choice for many travelers.
Staff
At the Praiamar Express Hotel, the exceptional service of the staff stands out as a significant highlight praised by guests. Many have noted the attentive, kind and extremely polite demeanor of the employees. From the reception to the restaurant, the consistent feedback is that the service provided is outstanding. Specific commendations were given to individuals like Larissa and Josenilton for their attentiveness and professional approach.
Guests have appreciated the proactive and helpful nature of the staff with the reception team frequently noted for their professional and friendly interactions. Whether it’s the housekeepers or the kitchen staff, the attention to detail and readiness to assist have garnered high marks across various reviews.
While there have been occasional mentions of unfriendliness and service lapses, these seem to be exceptions rather than the rule. The majority of reviews emphasize the hotel's overall warmth and exemplary hospitality, making it an attractive choice for those seeking a welcoming environment. With great service extending from check-in to breakfast, backed by a dedicated and friendly staff, Praiamar Express Hotel ensures a pleasant stay for its guests.
Wi-Fi
The Praiamar Express Hotel garners positive feedback for its WiFi quality, which is described by many guests as very good, excellent and fast. The internet connection is noted to be seamless, consistent and capable of supporting significant bandwidth with a 200mb connection. However, some guests have experienced intermittent issues where the WiFi performance was less reliable, sometimes even dropping out or not performing as expected. Despite occasional connectivity problems, the overall sentiment leans towards a solid and dependable internet service, appreciated by most guests.
Gym
The gym at Praiamar Express Hotel has garnered a range of feedback from guests. Some have appreciated the presence of a gym and noted its inclusion among the hotel's amenities. However, many reviewers have pointed out that the gym is in need of significant improvements. The space is described as very small and the area poor with some visitors mentioning old equipment, including an outdated treadmill. There are calls for urgent revitalization with a focus on better cleaning and maintenance to enhance the overall experience. While there are a few mentions of modern equipment, the consensus indicates a need for more attention and upgrades to meet guest expectations.
Pool
The Praiamar Express Hotel features an outdoor pool that guests have mixed feelings about. While some reviews highlight clean and well-maintained pools, others point out that the hotel's pool could use renovation and sometimes appears dirty. The temperature of the pool is often cited as being quite cold, mainly due to its location which doesn't get much sunlight. Several guests find the pool small, crowded and poorly situated with views of uninteresting surroundings and noise from a nearby diesel generator affecting the ambiance.
On a more positive note, the leisure area of the complex, which includes the pool, is appreciated by some visitors, especially teens. The pool playground is particularly noted as a great feature. Despite the challenges, the overall leisure area, including clean rooms and additional facilities like bars and food trucks, add to the hotel experience. However, the main takeaway is that while the pool area has potential, it may not fully meet the expectations of all guests, especially those seeking a spacious and scenic aquatic retreat.
Beach
Praiamar Express Hotel is perfectly situated for those who enjoy the beach, offering a beachfront location and direct beach access. Guests appreciate the convenience of being close to the beach, eliminating the need for a car. The hotel's proximity also includes accessibility to nearby bars, restaurants and leisure spaces ideal for families and solo travelers alike.
The beach area near the hotel is well-structured and features a partnership with an excellent beach club, providing additional leisure options. Families especially value the water activities designed for kids. The presence of a beach club and various leisure events further enhance the beach experience, adding a touch of luxury and relaxation. Overall, Praiamar Express Hotel offers a prime location for beach enthusiasts, complemented by excellent facilities and family-friendly activities.
Parking
Praiamar Express Hotel offers convenient and well-regarded parking options for guests. The availability of private and free parking, including a secure, covered underground garage, is frequently praised. Guests appreciate the prompt parking services provided and the option of valet parking for assigned spots. However, some note that accessing the parking lot from the street can be inconvenient. Despite this, the overall sentiment is positive due to the security and the complimentary nature of the parking facilities.
Family
Praiamar Express Hotel is a fantastic choice for family vacations, particularly for those traveling with children. The hotel boasts a well-regarded Beach Club, which offers ample space and excellent facilities for kids, making it an ideal spot to spend the day. Visitors noted the presence of a dedicated play area for children and engaging activities organized by the recreation staff, ensuring both kids and adults can enjoy their stay.
Families will find that the hotel provides an environment conducive to gathering and creating lasting memories with great entertainment options available for all ages. Guests appreciated the hotel's convenient location near the beach, enhancing the overall experience for those traveling with children.
A varied and plentiful breakfast also received positive mentions, although some guests felt that the selection of fruits and the quality of coffee could be improved. Overall, Praiamar Express Hotel comes highly recommended for families seeking a balanced and enjoyable holiday experience.
3 Star
Praiamar Express Hotel offers a notable balance between cost and quality, making it an appealing option for budget-conscious travelers. Guests appreciate the clean rooms and commend the excellent service provided by professional and helpful staff. The hotel's good breakfast and very good location further enhance its appeal. Despite a few negative comments about rooms needing renovation and some issues with bathroom odors, many find the cost-benefit ratio satisfactory and consider the hotel much more affordable than other options. While classified as a three-star property, Praiamar Express Hotel delivers on its promise of a pleasant stay with a strong emphasis on cleanliness and service.
Outdoor Pool
The outdoor pool at Praiamar Express Hotel has garnered mixed feedback from guests. While some guests found the pool area disappointing due to its small size and unplanned layout, others suggested it is worth a try. The pool area faces challenges such as noise and black smoke from a nearby diesel generator, which could affect the overall experience. Despite these drawbacks, it forms part of the hotel's recreational amenities, which may still appeal to guests looking for a place to relax and unwind. The consensus, however, indicates that there is room for improvement in the pool's design and maintenance.
FAQ
Yes, Praiamar Express Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Praiamar Express Hotel.
No, Praiamar Express Hotel doesn't allow dogs.
Yes, parking facilities are available at Praiamar Express Hotel.
