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Summary of reviewsThe 'Hampton Inn & Suites National Harbor/Alexandria Area' has garnered impressive reviews across a variety of categories, particularly focusing on its prime location, breakfast offerings, room quality, overall cleanliness, staff service and bed comfort.
Situated centrally in the heart of National Harbor, this hotel is celebrated for its convenient proximity to the harbor, restaurants and conference centers, making it an apt choice for both leisure and business travelers. Guests appreciate the ease of walking to various attractions, including the Gaylord Convention Center, while the serene and clean surroundings enhance the overall experience. Parking is also highlighted as convenient, adding to the hotel's accessibility.
A noteworthy feature is the breakfast, which is widely appreciated for its quality and variety. Guests consistently describe the breakfast as impressive with hot and fresh offerings each day and a pleasant dining area contributing to a delightful start to the day.
When it comes to rooms, the hotel maintains a high standard of cleanliness and comfort. Guests praise the rooms for being spacious, well-maintained and accommodating. The cleanliness of both bedrooms and bathrooms is frequently highlighted with the beds often described as fantastically comfortable, despite a few preferences for additional or firmer pillows.
The overall cleanliness of the hotel extends beyond the rooms with guests noting the well-maintained property and the clean surrounding areas. The meticulous upkeep and friendly, attentive staff collectively enhance the guest experience, making the hotel's service another standout feature. The staff's accommodating and courteous demeanor, particularly at check-in, leaves a lasting positive impact on visitors.
However, the pool receives mixed feedback. While families find it enjoyable, its small size and issues with temperature and cleanliness are noted. Additionally, instances of the pool being out of order during maintenance have been inconvenient for some guests.
In summary, the Hampton Inn & Suites National Harbor/Alexandria Area excels with its central location, excellent breakfast, clean and comfortable rooms and exceptionally friendly staff, making it a favored choice for many travelers. Although the pool has room for improvement, the overall experience is marked by convenience and quality. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel in National Harbor offers convenient access to Tantallon Country Club. Its location makes it a practical choice for golf lovers visiting the National Harbor area.
Hotel Taking Steps Towards Sustainability
This hotel has achieved three third-party sustainability certifications: ISO 14001:2015 for environmental management, ISO 50001:2018 for energy management, and ISO 9001:2015 for quality management systems. It is managed by PM Hotel Group, which operates with a commitment to sustainability.
Family Friendly Hotel
Located near the Potomac River waterfront, this hotel offers comfortable rooms and a range of amenities, including free breakfast and a pool. Its proximity to National Harbor and Washington, D.C. makes it a convenient choice for families.
Dog Friendly Hotel
The Hampton Inn & Suites in National Harbor offers convenient access to waterfront areas suitable for dog walks.
Business Hotel
A Hampton Inn property typically offers a business center, free high-speed WiFi, and may include small meeting rooms, providing essential conveniences for business guests.
Accessible Hotel
Hampton Inn & Suites hotels usually offer a selection of accessible rooms and amenities. This location's proximity to National Harbor and Alexandria suggests it caters to tourists and business travelers, some of whom may require accessible accommodations.
Hotel with Indoor Pool
Located near National Harbor, this hotel is likely to offer an indoor pool as part of its facilities for guest enjoyment.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Room Types
King Room with King Bed - Non-SmokingThis king room features cable TV, coffee-making facilities, and a desk.
Room with Two Queen Beds - Non-SmokingThis queen room features a flat-screen cable TV, coffee-making facilities, and a desk.
King Studio Suite with Sofa Bed - Non-SmokingThis studio features a sofa bed, a flat-screen cable TV, coffee-making facilities, and a desk.
Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-SmokingThis queen studio features a sofa bed, flat-screen cable TV, coffee-making facilities, and a desk.
King Room with Roll-In Shower - Mobility and Hearing Access/Non-SmokingThis king room has a cable TV, tea/coffee maker and air conditioning.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-SmokingThis guestroom features a tea/coffee maker, air conditioning and flat-screen TV.
King Studio - Disability Access/Non-SmokingThis king studio has a tea/coffee maker, air conditioning and seating area.
Premium King Room - Non-SmokingThis triple room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Situated in the heart of National Harbor, the Hampton Inn & Suites National Harbor/Alexandria Area offers a prime location praised by its guests. The hotel is conveniently close to the harbor, conference centers and a variety of restaurants, making it an ideal choice for both leisure and business travelers. Many reviews highlight the ease of walking to various attractions and the Gaylord Convention Center, accentuating its central placement.
The surroundings are described as quiet and clean, providing a serene ambiance despite being in such a bustling area. Guests frequently mention how the location perfectly suits their needs, be it for attending a nearby convention or simply enjoying the local dining options. Parking is also noted as conveniently accessible.
Overall, the location of Hampton Inn & Suites National Harbor/Alexandria Area stands out as a key amenity, ensuring a comfortable and enjoyable stay with everything in close proximity. A stay here promises a blend of convenience and quality, enhanced by friendly staff and well-maintained facilities.
Breakfast
The breakfast at Hampton Inn & Suites National Harbor/Alexandria Area consistently receives positive feedback from guests. Many praise the quality and variety of the choices available, describing the breakfast as good, very good, great and even extraordinary. Guests appreciate the hot and fresh offerings each day and find the breakfast spread to be plentiful and impressive. The dining and seating area is also noted favorably, contributing to a pleasant breakfast experience. Despite a few mentions of less positive experiences, the general sentiment is that the breakfast is a standout feature of the hotel, matching well with its prime location.
Rooms
The Hampton Inn & Suites National Harbor/Alexandria Area offers a consistently high standard when it comes to room cleanliness and comfort. Guests frequently praise the rooms as being both spacious and well-maintained with large layouts that can comfortably accommodate families or groups. Cleanliness is a recurring highlight with many noting the spotless condition of both the bedrooms and bathrooms. Additionally, the beds are generally described as comfortable, although a few guests mentioned a preference for more pillows. Overall, the rooms at this hotel provide a cozy and inviting atmosphere, making it a solid choice for travelers looking for a clean and spacious place to stay.
Beds
The beds at the Hampton Inn & Suites National Harbor/Alexandria Area are widely praised for their comfort and spaciousness. Guests frequently describe the beds as fantastically comfortable with many expressing their love for them. The inclusion of a sofa bed also meets with approval for its comfort. While a few reviews note that the bed perhaps needed more pillows or found the pillows too soft, visitors often found ways to make them work to their satisfaction. A minority found the beds a bit too hard, but overall, the comfort of the sleeping arrangements receives high marks.
Cleanliness
The Hampton Inn & Suites National Harbor/Alexandria Area consistently receives high praise for its cleanliness. Guests frequently comment on the hotel's clean and comfortable rooms, emphasizing the property's excellence. Several reviews highlight the large and pristine rooms, as well as clean and well-maintained bathrooms. Visitors also appreciate the hotel's strategic location, which is close to local attractions and allows for easy walking to restaurants and harbor views. The surrounding areas and walking paths are noted for their cleanliness, adding to the overall positive experience. The friendly and attentive staff further enhance the stay, although some guests advise being aware of the hotel's security measures when arriving late. Overall, cleanliness combined with great service and an ideal location make this hotel a popular choice for travelers.
Staff
The staff at Hampton Inn & Suites National Harbor/Alexandria Area have garnered high praise from guests for their exceptional friendliness and helpfulness. Described as accommodating and attentive, the team consistently goes the extra mile to ensure a pleasant stay for visitors. Several reviews highlight the warm welcome received at check-in, particularly noting staff members such as Denali and Mary for their excellent service. The front desk service stands out as particularly noteworthy with many guests emphasizing the professionalism and courteous demeanor of the employees. Overall, the hotel's staff make a significant positive impact on the guest experience, making it a standout feature of the establishment.
Pool
The pool at the Hampton Inn & Suites National Harbor/Alexandria Area has been a point of mixed feedback among guests. Families with kids seem to enjoy it, though it is often described as small and predominantly used for recreational purposes, rather than for lap swimming. Some guests appreciated having the pool as a refreshing change during their stay and it provided entertainment for children.
However, there have been several concerns about the pool's cleanliness and temperature with multiple reviewers mentioning that it felt excessively cold and had too much chlorine, causing discomfort. Additionally, there were instances where the pool was out of order for maintenance, which was an inconvenience for those planning to use it. Overall, while the pool offers enjoyment, particularly for families, its maintenance and conditions have room for improvement.
Yes, Hampton Inn & Suites National Harbor/Alexandria Area has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites National Harbor/Alexandria Area.
Yes, Hampton Inn & Suites National Harbor/Alexandria Area welcomes dogs.
No, parking facilities aren't available at Hampton Inn & Suites National Harbor/Alexandria Area.
Yes, Hampton Inn & Suites National Harbor/Alexandria Area has a gym.