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Summary of reviewsibis Navi Mumbai - An Accor Brand boasts a strategically convenient location, appealing to travelers due to its proximity to major landmarks like Ikea and the station. Its central positioning makes it easy to access and find, enhancing the overall stay for guests. The well-regarded surrounding locality and clean establishment provide a comfortable and convenient atmosphere, particularly appreciated for reasons like cleanliness, food quality and friendly staff.
Breakfast at the hotel generally leaves a positive impression with many guests praising the buffet's decent spread and variety. Staff efforts to provide quality service were noted, although some improvements could be made with more options and better quality in certain aspects. Dinner received commendations for taste and quality, especially featuring well-prepared dishes and an extensive buffet. However, there is room for improvement in in-room dining variety and service efficiency.
Room reviews reveal that cleanliness and maintenance are high points with rooms described as clean, cozy and comfortable. However, the small size of the rooms and occasional issues with musty smells and clumsy restrooms were noted. Despite these drawbacks, the rooms are well-kept and suited for short stays or solo travelers.
Cleanliness is a standout feature of ibis Navi Mumbai, receiving high praise for tidy rooms and good hygiene throughout the facility. The attention to cleanliness extends to the use of glass bottles for water, a practice appreciated by guests. However, some reviews mentioned lapses in food quality and Covid-19 precautions.
The staff at ibis Navi Mumbai receives significant praise for their friendly, helpful and professional service. Notable individuals like Pranav, Colwin, Mr. Sunny and Ms. Harshitha were commended for exceptional service and hospitality. Despite isolated incidents of unresponsiveness and rudeness, the majority of interactions reflect a positive and welcoming atmosphere.
Opinions on the beds are mixed with many guests finding them comfortable and clean, particularly appreciating the presence of queen-size beds. However, there were complaints about uncomfortable mattresses and pillows, beds slipping off frames and stained bedsheets. These issues, along with some difficulties managing the beds, detracted from the overall experience for some visitors.
Overall, ibis Navi Mumbai - An Accor Brand is recognized for its convenient location, cleanliness and friendly staff, making it a suitable choice for travelers looking for a pleasant stay. Improvements in room amenities, dining variety and bedding quality could enhance the guest experience further. Show more
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Categories
Family Friendly Hotel
Ibis is an Accor brand known for providing practical and comfortable accommodations. It is a suitable option for families looking for a straightforward and reliable stay.
Business Hotel
Ibis Navi Mumbai offers meeting rooms and event space. It also provides essential guest services, including currency exchange, laundry/dry cleaning, and free onsite parking.
Hotel with Parking
The hotel provides a car park onsite free of charge for guests. Free parking and valet parking services are available.
Accessible Hotel
This hotel is wheelchair accessible and provides accessible accommodation with accessible bathrooms. It also features visual alarms for the hearing impaired, phone light for hearing impaired, and accessible parking.
3-Star Hotel
Situated in the TTC Industrial Area, this hotel is well-suited for business travelers. It offers contemporary rooms and essential amenities for a comfortable stay.
Hotel with Gym
Room Types
Standard Queen RoomThe rooms are fully air conditioned and equipped with a work space and a flat-screen TV. Each room is fitted with a safe and tea/coffee making facilities. It includes a digital safety deposit box and a minibar.
Standard Twin RoomThe rooms are fully air conditioned and equipped with a work space with internet connectivity, a flat-screen TV and a minibar. Each room is fitted with a safe and tea/coffee making facilities.
Standard Queen Room With Extra BenefitsThe rooms are fully air conditioned and equipped with a work space with internet connectivity, a flat-screen TV and a minibar. Each room is fitted with a safe and tea/coffee making facilities.
Standard Twin Room With Extra BenefitsThe rooms are fully air conditioned and equipped with a work space with internet connectivity, a flat-screen TV and a minibar. Each room is fitted with a safe and tea/coffee making facilities.
Day Use Room (10 AM to 6 PM), Mandatory Check-out at 6pm, Multiple days stay not allowedFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a TV, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Guest Reviews
6.9
Rated
Location
Ibis Navi Mumbai - An Accor Brand enjoys a strategically convenient location that appeals to many of its guests. The hotel's central positioning makes it particularly handy for travelers, situated near major landmarks like Ikea and the station, thus ensuring ease of access for visitors. Guests commented on the hotel's comfortable and convenient placement next to the main road, making it easy to find and reach.
The surrounding locality received praise for being good and the establishment itself is nestled in what many described as a best place nearby. The advantageous location aligns with various itineraries, proving to be apt and convenient for diverse needs. Additionally, the hotel blends its favorable location with other positive aspects such as cleanliness, food quality and a friendly staff, all contributing to an overall comfortable stay.
Breakfast
Guests have mixed impressions of the breakfast at ibis Navi Mumbai. Generally, reviews highlight positive experiences, noting that the breakfast was good with a decent spread and a variety of options available. The buffet breakfast received frequent praise, described as good, very good and even superb by some guests. The staff's effort to provide quality service and cater to special requests was also appreciated.
However, some guests felt the breakfast could be improved, mentioning it was only okay or average with limited options. A few reviews pointed out that the breakfast quality did not meet their expectations, describing it as below average or too simple. The lack of desserts and some other items was also noted. Despite these criticisms, the overall sentiment towards the breakfast is largely positive with many guests commending the team's efforts to make their stay pleasant.
Dinner
The dinner experience at ibis Navi Mumbai, an Accor brand hotel, generally receives mixed feedback with several positive highlights. Guests commonly praise the delicious taste and quality of the food, noting that dishes like Chilli Non Veg Chicken Pizza feature perfectly seasoned meat and well-balanced veggie crunch. The dinner buffet stands out for its variety and extensive options, offering a satisfying experience for those who appreciate diverse selections.
However, some guests mention that the in-room dining options are limited and feel the need for more variety in the menu. While the restaurant staff is described as okay, the food service occasionally falls short. Overall, despite some areas that could benefit from improvements, such as the addition of more items and better food service, the dinner at ibis Navi Mumbai is often appreciated for its taste and quality.
Rooms
The guest reviews for ibis Navi Mumbai - An Accor Brand reflect a mixed experience centered largely around the size and maintenance of the rooms. Many noted that the rooms were consistently clean, cozy and comfortable, although quite compact. A recurring point of feedback was that the room size is notably small, often described as tiny or very small, which some found disappointing given the rates charged. Additionally, some guests mentioned issues with musty smells and small, clumsy restrooms, which detracted from their overall satisfaction. On a positive note, the rooms were generally well-maintained and neat with necessary amenities provided. However, noise issues and occasional lapses in cleanliness were also reported. The compact nature of the rooms makes them adequate for short stays or solo travelers, but less ideal for those requiring more spacious accommodations. Overall, while the room maintenance and cleanliness were appreciated, improvements in room size and certain amenities could enhance guest comfort.
Beds
The beds at ibis Navi Mumbai - An Accor Brand elicited mixed reactions from guests. Many appreciated the comfortable and clean beds, describing them as comfy and nice. Some reviewers highlighted the presence of queen-size beds, which were generally well-received. However, there were significant concerns raised about the bed experience. Guests noted issues such as uncomfortable mattresses and pillows and some found the beds to be springy and foamy. There were also complaints about beds slipping off the frames, which made the sleeping experience less enjoyable. Additionally, some guests mentioned that managing the beds was difficult and required the intervention of staff. Stained bedsheets and an overall clumsy room setup, particularly in the restrooms, further detracted from the experience for some visitors.
Cleanliness
At ibis Navi Mumbai, cleanliness emerges as a key feature according to guest reviews. Visitors frequently highlight the hotel's clean rooms, described as tidy, neat and quiet. The overall facility is praised for good hygiene and meticulous upkeep, from toilet facilities to room interiors. Many reviews appreciate the excellent cleanliness and professional staff. Additionally, the hotel's practice of serving water in glass bottles instead of plastic receives positive mentions. While food quality and Covid-19 precautions have some detractors, the emphasis on cleanliness and a clean environment consistently stands out. The hotel is also noted for easy accessibility, further enhancing its appeal.
Staff
The staff at ibis Navi Mumbai - An Accor Brand received a substantial amount of positive feedback in guest reviews. Many guests highlighted the reception staff, naming individuals such as Pranav and Colwin for their courteous and prompt service. The general sentiment expressed that the staff was extremely friendly, helpful, approachable and professional. Guests frequently mentioned that they experienced politeness, attentiveness and a welcoming atmosphere from all staff members.
The service was described as very supportive and accommodating, making the overall stay pleasant and memorable. The General Manager and other staff members were specifically commended for their hospitality and professionalism during check-in and check-out, enhancing the guest experience. Names like Mr. Sunny and Ms. Harshitha were pointed out for their exceptional service.
However, not all feedback was positive; issues were noted such as instances of unresponsiveness, lack of courtesy and rudeness from some staff members. Despite these occasional negative comments, the majority of the reviews depicted the staff as hospitable, kind and attentive, suggesting that guests generally had a positive impression of their interactions at the hotel.
No, ibis Navi Mumbai - An Accor Brand doesn't have any pool.
No, a spa isn't available at ibis Navi Mumbai - An Accor Brand.
No, ibis Navi Mumbai - An Accor Brand doesn't allow dogs.
Yes, parking facilities are available at ibis Navi Mumbai - An Accor Brand.