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Summary of reviewsAnna Residency is highly regarded for its strategic and practical location, particularly appealing to travelers needing quick access to Kochi International Airport, just a brief 5-minute taxi ride away. The convenience of nearby local restaurants and new, clean facilities further enhances its appeal for short stays. Guests repeatedly commend the ease of access to the airport, making it an ideal choice for those with tight schedules.
The quality of the rooms at Anna Residency presents a mixed experience. On the positive side, several guests find the rooms clean, comfortable and equipped with clean bed sheets, providing a decent and budget-friendly stay. The comfort of the beds is often appreciated, making it a good option for budget-conscious visitors seeking basic, no-frills accommodation.
However, the consistency of room experiences is varied. Some guests report issues such as small room sizes, poor maintenance, stained walls and unclean bathrooms. Additionally, there are mentions of unpleasant odors, including a strong stench of cigarettes and poorly maintained furnishings, highlighting some shortfalls in room standards and hygiene.
Cleanliness at Anna Residency also receives mixed reviews. While certain keywords like clean rooms and clean bed sheets are repeatedly mentioned positively, there are notable concerns about unclean bathrooms, dirty walls and linens and even the presence of pests like cockroaches. These mixed reports suggest inconsistency in housekeeping standards with some areas clearly needing significant improvements, particularly in terms of bathroom maintenance and overall hygiene.
The staff at Anna Residency, however, consistently earns praise for their helpfulness and friendliness. Guests highlight the staff's courteous demeanor, responsiveness and willingness to assist with various requests, contributing significantly to a pleasant stay. This positive attitude and professionalism of the hotel staff stand out as key elements that enhance the guest experience, despite occasional critiques regarding tea provisions and reception services.
In summary, Anna Residency offers a strategically located, budget-friendly stay with friendly staff and overall clean rooms, making it suitable for short stays, especially for travelers catching early or late flights. However, potential guests should be prepared for variability in room quality and cleanliness with some areas needing attention and improvement. Show more
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Categories
Cheap Hotel
Provides a simple and affordable accommodation option close to the airport. Its focus on basic needs makes it a practical choice for short stays.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Deluxe Double Room (2 Adults + 1 Child)Featuring free toiletries, this double room includes a private bathroom with a shower. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Standard Double Room with FanA seating area with a flat-screen TV, a desk and a private bathroom are available in this double room. The unit has 1 bed.
Deluxe Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower. This wheelchair accessible triple room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Deluxe Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 4 beds.
Guest Reviews
6.6
Rated
Location
Anna Residency boasts an exceptional location, particularly for those prioritizing proximity to Kochi International Airport. Situated just a short and convenient 5-minute taxi ride away, it is ideally positioned for travelers catching early morning or late-night flights. Guests repeatedly mention the ease of access to the airport, describing it as perfect for those on tight schedules. The hotel's vicinity also includes a number of local restaurants, offering convenient dining options for a quick bite. Reviewers appreciate the hotel’s new and clean facilities, highlighting the location as a significant advantage. Overall, Anna Residency offers a strategic and practical choice especially for short stays with its prime location being a notable highlight for many visitors.
Rooms
Anna Residency offers a mix of experiences when it comes to room quality. On the positive side, many guests have found the rooms to be clean and comfortable. In particular, some rooms are described as large and very clean, providing a decent stay for travelers. The overall comfort of the beds and the cleanliness of certain rooms have also been highlighted, making it a fair choice for budget-conscious visitors.
However, the hotel appears to have some consistency issues. While some guests enjoyed neat and well-maintained rooms, others reported a stark contrast with rooms not being fully cleaned and suffering from poor maintenance. Problems such as stained walls, an old and uncleanable bathroom and unpleasant odors including a strong stench of cigarettes have been mentioned. The size of the rooms is another frequent concern; many reviews indicate that the rooms are quite small and not spacious enough for a comfortable stay with the length of the beds being insufficient for some guests.
Additionally, there seems to be some dissatisfaction with room furnishings with reports of dirty and poorly maintained items like bedspreads and blankets. Communication issues have also been mentioned, particularly around room availability and unexpected additional charges.
Overall, while Anna Residency may suit those looking for basic, no-frills accommodation with clean rooms, potential guests should be prepared for variability in room quality and size, as well as possible maintenance issues.
Beds
The beds at Anna Residency have received mixed reviews. Several guests highlighted the comfort of the beds, frequently mentioning them as comfortable and suitable for a restful night's sleep. However, concerns were raised about cleanliness with guests reporting issues such as unclean bed sheets, dirty pillowcases and bedspreads. Some reviews noted a lack of hygiene, including stains on the beds and unpleasant odors from the blankets and bedspreads. Additionally, there were isolated reports of bed bugs and old, worn-out beds. Overall, while the comfort of the beds was appreciated, cleanliness remains a significant area for improvement.
Cleanliness
Anna Residency has garnered mixed reviews regarding cleanliness with a discernible divide in guest experiences. Several guests noted that the rooms and bed sheets were clean and a few appreciated the neatness and tidiness of their accommodations. Keywords such as cleanness, clean rooms and clean bed sheets appeared frequently, suggesting that some aspects of housekeeping were up to standard.
However, a significant number of reviews highlighted serious concerns. Issues such as unclean bathrooms, poor overall cleanliness and dirty walls and linens were recurrent themes. Guests complained about stuffy-smelling rooms, unmaintained and unhygienic conditions and the presence of pests like cockroaches. Bathrooms, in particular, were pointed out as often being in a state of disrepair with broken fixtures, hair and other messes detracting from the overall experience.
The mixed reports suggest inconsistency in the hotel's approach to cleanliness with some areas and aspects maintained better than others. Therefore, while some guests found their stay comfortable and clean, others felt that significant improvements were needed, particularly in bathroom maintenance and overall hygiene.
Staff
Anna Residency has been consistently praised for its helpful and friendly staff. Guests frequently note the staff’s cordial and courteous demeanor, highlighting their positive attitude and professionalism. The members of the team are described as responsive and willing to assist with various requests, from arranging transportation to setting up special amenities like a World Cup football viewing.
Despite some critiques regarding the availability of tea provisions and instances of poor reception service, the overall consensus is that the staff contributes significantly to a pleasant stay. The hospitality and excellent customer service at Anna Residency appear to be standout features, fostering a welcoming environment that guests appreciate.
No, Anna Residency doesn't have any pool.
No, a spa isn't available at Anna Residency.
No, Anna Residency doesn't allow dogs.
No, parking facilities aren't available at Anna Residency.