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3-Star Hotels Taking Steps Towards Sustainability in Needham
88 HOTELS IN AND AROUND NEEDHAMRanking can be influenced by the commissions we receive.
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Summary of reviews
Homewood Suites by Hilton Needham Boston impresses guests with its well-rounded offerings, earning consistent praise for its location, cleanliness, service and amenities. The hotel's location is particularly appreciated for its convenience, being close to colleges, highways, stores and restaurants, while only a short drive from downtown Boston. Free parking and a quiet surrounding neighborhood further enhance its appeal.
Guests generally enjoy the included breakfast, which offers a good variety of options and a pleasant dining atmosphere, despite occasional suggestions for more variety and temperature consistency. The hotel's rooms are frequently highlighted for their spaciousness, cleanliness and practical amenities, particularly the well-equipped kitchenettes that make extended stays comfortable. Comfort extends to the beds as well with many guests noting their high comfort levels, though there are some varied opinions on mattress firmness and sofa bed quality.
Cleanliness is a standout feature across the board with both rooms and common areas maintaining high hygiene standards. The modern design and well-kept facilities further contribute to a positive guest experience. The staff at Homewood Suites by Hilton Needham Boston earn significant praise for their friendliness and helpfulness with special mentions of individual team members enhancing the overall service quality.
The gym is reasonably well-equipped and appreciated by guests, despite sporadic maintenance and cleanliness concerns. Parking is highlighted as notably convenient with ample, well-lit spaces available, adding reassurance and ease for visitors.
Families find the hotel very accommodating, thanks to large, comfortable rooms and amenities like the in-room kitchenettes and various breakfast options. A minor shortcoming noted by some families includes the occasional lack of towels.
Overall, the hotel delivers a strong value-for-money proposition. Many reviews highlight that it offers an experience closer to a 4.5-star hotel at a 3-star price with general guest satisfaction consistently high. Most reviewers express their intent to return, reflecting the hotel's commitment to providing an excellent stay for its guests.
Guests generally enjoy the included breakfast, which offers a good variety of options and a pleasant dining atmosphere, despite occasional suggestions for more variety and temperature consistency. The hotel's rooms are frequently highlighted for their spaciousness, cleanliness and practical amenities, particularly the well-equipped kitchenettes that make extended stays comfortable. Comfort extends to the beds as well with many guests noting their high comfort levels, though there are some varied opinions on mattress firmness and sofa bed quality.
Cleanliness is a standout feature across the board with both rooms and common areas maintaining high hygiene standards. The modern design and well-kept facilities further contribute to a positive guest experience. The staff at Homewood Suites by Hilton Needham Boston earn significant praise for their friendliness and helpfulness with special mentions of individual team members enhancing the overall service quality.
The gym is reasonably well-equipped and appreciated by guests, despite sporadic maintenance and cleanliness concerns. Parking is highlighted as notably convenient with ample, well-lit spaces available, adding reassurance and ease for visitors.
Families find the hotel very accommodating, thanks to large, comfortable rooms and amenities like the in-room kitchenettes and various breakfast options. A minor shortcoming noted by some families includes the occasional lack of towels.
Overall, the hotel delivers a strong value-for-money proposition. Many reviews highlight that it offers an experience closer to a 4.5-star hotel at a 3-star price with general guest satisfaction consistently high. Most reviewers express their intent to return, reflecting the hotel's commitment to providing an excellent stay for its guests.
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3 Star
Sustainability Journey
Family
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Sustainability Journey
3 Star
Family
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Summary of reviews
The Hilton Boston Dedham is a well-regarded hotel that combines the convenience of suburban tranquility with accessibility to downtown Boston. Its strategic location near major highways and the Dedham Corporate Center T Commuter Rail line allows guests to easily explore Boston while enjoying a peaceful setting. The proximity to shopping complexes and dining options enhances the convenience for travelers, making it an ideal base for various excursions and engagements, with the added benefit of free parking for those traveling by car.
Guests often enjoy delightful meals within the hotel, especially praising the dinner options such as burgers and steak tip dinners, highlighting the convenience of quality dining without leaving the premises. Breakfast, although varied and often praised for its selection, is sometimes criticized for its cost, which may not always match guests' expectations. Nonetheless, friendly service is often a highlight of the dining experience.
Accommodations at Hilton Boston Dedham are spacious and comfortable, with many guests appreciating the clean and restful atmosphere facilitated by comfortable beds and quiet rooms. While some rooms could use cosmetic updates and attention to maintenance, most visitors find them conducive to relaxation and conveniently located near public transport options. Cleanliness across the property generally receives favorable feedback, supported by a friendly and attentive staff that contributes to an inviting atmosphere. Front desk and housekeeping staff are frequently commended for their professional demeanor and helpfulness, although there are sporadic mentions of less than optimal interactions.
Exceptional gym facilities are a standout feature of the hotel, providing well-equipped and expansive workout spaces that cater to fitness enthusiasts. While the pool receives mixed reviews due to occasional closures and maintenance issues, it is considered a pleasant addition when operational.
Parking is ample and included in the hotel stay, appreciated by guests for its convenience and ease of access. Although some improvements are suggested for the underground parking area, this feature still adds significant value for visitors. The hotel’s family-friendly environment, coupled with accommodating facilities and smooth check-in experiences, makes it a recommended choice for families visiting the area. Overall, Hilton Boston Dedham offers a satisfying balance of comfort, convenience, and amenities, making it an attractive option for various types of travelers.
Guests often enjoy delightful meals within the hotel, especially praising the dinner options such as burgers and steak tip dinners, highlighting the convenience of quality dining without leaving the premises. Breakfast, although varied and often praised for its selection, is sometimes criticized for its cost, which may not always match guests' expectations. Nonetheless, friendly service is often a highlight of the dining experience.
Accommodations at Hilton Boston Dedham are spacious and comfortable, with many guests appreciating the clean and restful atmosphere facilitated by comfortable beds and quiet rooms. While some rooms could use cosmetic updates and attention to maintenance, most visitors find them conducive to relaxation and conveniently located near public transport options. Cleanliness across the property generally receives favorable feedback, supported by a friendly and attentive staff that contributes to an inviting atmosphere. Front desk and housekeeping staff are frequently commended for their professional demeanor and helpfulness, although there are sporadic mentions of less than optimal interactions.
Exceptional gym facilities are a standout feature of the hotel, providing well-equipped and expansive workout spaces that cater to fitness enthusiasts. While the pool receives mixed reviews due to occasional closures and maintenance issues, it is considered a pleasant addition when operational.
Parking is ample and included in the hotel stay, appreciated by guests for its convenience and ease of access. Although some improvements are suggested for the underground parking area, this feature still adds significant value for visitors. The hotel’s family-friendly environment, coupled with accommodating facilities and smooth check-in experiences, makes it a recommended choice for families visiting the area. Overall, Hilton Boston Dedham offers a satisfying balance of comfort, convenience, and amenities, making it an attractive option for various types of travelers.
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Sustainability Journey
3 Star
Honeymoon
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Summary of reviews
Hampton Inn & Suites Watertown Boston, MA enjoys a stellar reputation, largely due to its superb location and amenities that are routinely praised by guests. Situated outside Boston, the hotel is conveniently close to notable institutions like Harvard, Tufts, and MIT, as well as a variety of shopping and dining options at nearby Arsenal Yards. This accessibility, paired with an attractive setting such as the Watertown Greenway, offers a blend of vibrancy and tranquillity ideal for both business and leisure travelers.
Guests frequently commend the hotel's cleanliness and modern design, emphasizing the pristine condition of both common areas and individual rooms, which feature spacious layouts and stylish decor. Rooms are consistently noted for their comfort, particularly the beds, which guests find exceptionally restful. The wide array of modern in-room amenities further enhances the stay, making it a perfect retreat for relaxation.
The complimentary breakfast also contributes significantly to a satisfying guest experience. Known for its variety and freshness, the breakfast buffet includes both hot and cold options, served in a comfortable and well-maintained dining area. While some guests mention a desire for more dietary accommodations, most appreciate the hearty and enjoyable start to their day.
The staff at Hampton Inn & Suites Watertown Boston is frequently lauded for their friendliness, professionalism, and willingness to go the extra mile for guests. Visitors highlight positive interactions with staff members who help create a warm and welcoming atmosphere, making the stay memorable. Although some guests note minor issues with reservation handling, the overall feedback about the staff remains overwhelmingly positive.
While parking garners mixed reviews due to costs, many guests find the facilities convenient and appreciate the ease of access provided in the busy city environment. Guests occasionally encounter perks like free parking, which adds to the positive experience.
In summary, Hampton Inn & Suites Watertown Boston offers a well-rounded experience marked by a strategic location, unrivaled cleanliness, comfortable accommodations, and exemplary service, making it an exceptional choice for travelers visiting the Boston area.
Guests frequently commend the hotel's cleanliness and modern design, emphasizing the pristine condition of both common areas and individual rooms, which feature spacious layouts and stylish decor. Rooms are consistently noted for their comfort, particularly the beds, which guests find exceptionally restful. The wide array of modern in-room amenities further enhances the stay, making it a perfect retreat for relaxation.
The complimentary breakfast also contributes significantly to a satisfying guest experience. Known for its variety and freshness, the breakfast buffet includes both hot and cold options, served in a comfortable and well-maintained dining area. While some guests mention a desire for more dietary accommodations, most appreciate the hearty and enjoyable start to their day.
The staff at Hampton Inn & Suites Watertown Boston is frequently lauded for their friendliness, professionalism, and willingness to go the extra mile for guests. Visitors highlight positive interactions with staff members who help create a warm and welcoming atmosphere, making the stay memorable. Although some guests note minor issues with reservation handling, the overall feedback about the staff remains overwhelmingly positive.
While parking garners mixed reviews due to costs, many guests find the facilities convenient and appreciate the ease of access provided in the busy city environment. Guests occasionally encounter perks like free parking, which adds to the positive experience.
In summary, Hampton Inn & Suites Watertown Boston offers a well-rounded experience marked by a strategic location, unrivaled cleanliness, comfortable accommodations, and exemplary service, making it an exceptional choice for travelers visiting the Boston area.
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Sustainability Journey
3 Star
Parking
EV charging stations
Homewood Suites by Hilton Boston Brookline-Longwood Medical6.3 mi from Needham
Hotel in Brookline MA
8.5
Very GoodFrom $266
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Summary of reviews
Homewood Suites by Hilton Boston Brookline-Longwood Medical offers a remarkable experience for guests seeking both convenience and comfort in Brookline. Its ideal location provides easy access to medical facilities and Boston's key attractions, making it a preferred stay for both medical visits and leisure travelers. The hotel's proximity to public transportation, including the Brookline Village T stop on the green line, enables effortless exploration of the city while maintaining a tranquil distance from the bustling center.
Guests consistently praise the hotel's breakfast offerings for their quality and variety. The attentive breakfast staff enhances the morning experience with their friendliness and dedication, despite a desire from some guests for more vegan and vegetarian options. Nevertheless, the generous and satisfying breakfast, including gluten-free choices, is a highlight for many visitors.
The rooms at Homewood Suites are another standout feature, offering spacious, well-lit, and impeccably clean accommodations. Modern amenities complement the comfort provided by large beds, well-equipped bathrooms, and the inclusion of kitchenettes and living areas in some rooms, creating a homely and relaxed environment.
Cleanliness is a hallmark of the hotel, with guests frequently noting the immaculate conditions throughout the property. This attention to hygiene contributes to a quiet and pleasant atmosphere, reaffirming the hotel as a reassuring choice for a spotless and peaceful stay.
The staff at Homewood Suites is frequently lauded for their exceptional service and warm hospitality. From the reception to the breakfast area, the team is committed to creating a welcoming environment, often going above and beyond to make guests feel at home. This includes accommodating special requests, providing helpful directions, and ensuring transportation ease with a courteous shuttle service.
Overall, Homewood Suites by Hilton Boston Brookline-Longwood Medical stands out for its combination of strategic location, high-quality breakfast, spacious and clean accommodations, and exemplary customer service, ensuring a positive and memorable stay for all visitors.
Guests consistently praise the hotel's breakfast offerings for their quality and variety. The attentive breakfast staff enhances the morning experience with their friendliness and dedication, despite a desire from some guests for more vegan and vegetarian options. Nevertheless, the generous and satisfying breakfast, including gluten-free choices, is a highlight for many visitors.
The rooms at Homewood Suites are another standout feature, offering spacious, well-lit, and impeccably clean accommodations. Modern amenities complement the comfort provided by large beds, well-equipped bathrooms, and the inclusion of kitchenettes and living areas in some rooms, creating a homely and relaxed environment.
Cleanliness is a hallmark of the hotel, with guests frequently noting the immaculate conditions throughout the property. This attention to hygiene contributes to a quiet and pleasant atmosphere, reaffirming the hotel as a reassuring choice for a spotless and peaceful stay.
The staff at Homewood Suites is frequently lauded for their exceptional service and warm hospitality. From the reception to the breakfast area, the team is committed to creating a welcoming environment, often going above and beyond to make guests feel at home. This includes accommodating special requests, providing helpful directions, and ensuring transportation ease with a courteous shuttle service.
Overall, Homewood Suites by Hilton Boston Brookline-Longwood Medical stands out for its combination of strategic location, high-quality breakfast, spacious and clean accommodations, and exemplary customer service, ensuring a positive and memorable stay for all visitors.
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Sustainability Journey
3 Star
Parking
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Summary of reviews
The Hilton Garden Inn Boston Brookline, MA, offers a consistently positive experience for guests, particularly with its prime location in the charming neighborhood of Brookline. Travelers appreciate the hotel's proximity to major hospitals, educational institutions, and its easy access to downtown Boston via the MBTA Green Line, making it an ideal choice for both medical and leisure visitors. The vibrant local scene and nearby attractions add to its appeal, with guests noting the convenience of being able to walk to various restaurants, bars, and shops.
The hotel's accommodations receive high praise for cleanliness, spaciousness, and modern design. Guests frequently highlight the comfortable and well-maintained rooms, complemented by thoughtful amenities like a small fridge and microwave, which are particularly useful for families. The stunning views from higher floors and excellent noise insulation contribute to a peaceful atmosphere. While some guests wish for more storage options, the overall ambiance, combined with friendly and responsive staff, makes for a comfortable and enjoyable stay.
Dining experiences at the hotel are met with varying reviews. While the breakfast buffet is often critiqued for its high price and limited variety, the attached restaurant, Punch Bowl, is praised for its cozy atmosphere and engaging service, offering a generally satisfying dining option. Dinner receives commendations for attentive service, though guests suggest minor improvements in menu variety and extended service hours.
The hotel's facilities, including a well-maintained fitness center and delightful indoor pool, are appreciated by guests. The fitness center's modern design and comprehensive amenities enhance the stay, while the warm and clean pool provides a relaxing retreat.
Wi-Fi services are noted for their reliability, supporting both personal and work-related needs. The friendly and professional staff consistently earn high praise, with particular appreciation for individuals like Danielle, Ronnie, and Duane who go above and beyond in their service roles.
Despite mixed reviews regarding the pricey valet parking, the convenience and efficiency of the service are recognized. Overall, the combination of exceptional cleanliness, modern amenities, professional staff, and a convenient location make Hilton Garden Inn Boston Brookline a highly recommended choice for travelers seeking comfort and convenience in the Boston area.
The hotel's accommodations receive high praise for cleanliness, spaciousness, and modern design. Guests frequently highlight the comfortable and well-maintained rooms, complemented by thoughtful amenities like a small fridge and microwave, which are particularly useful for families. The stunning views from higher floors and excellent noise insulation contribute to a peaceful atmosphere. While some guests wish for more storage options, the overall ambiance, combined with friendly and responsive staff, makes for a comfortable and enjoyable stay.
Dining experiences at the hotel are met with varying reviews. While the breakfast buffet is often critiqued for its high price and limited variety, the attached restaurant, Punch Bowl, is praised for its cozy atmosphere and engaging service, offering a generally satisfying dining option. Dinner receives commendations for attentive service, though guests suggest minor improvements in menu variety and extended service hours.
The hotel's facilities, including a well-maintained fitness center and delightful indoor pool, are appreciated by guests. The fitness center's modern design and comprehensive amenities enhance the stay, while the warm and clean pool provides a relaxing retreat.
Wi-Fi services are noted for their reliability, supporting both personal and work-related needs. The friendly and professional staff consistently earn high praise, with particular appreciation for individuals like Danielle, Ronnie, and Duane who go above and beyond in their service roles.
Despite mixed reviews regarding the pricey valet parking, the convenience and efficiency of the service are recognized. Overall, the combination of exceptional cleanliness, modern amenities, professional staff, and a convenient location make Hilton Garden Inn Boston Brookline a highly recommended choice for travelers seeking comfort and convenience in the Boston area.
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3 Star
Sustainability Journey
Pool
Indoor Pool
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Summary of reviews
The Hampton Inn Boston-Norwood is favorably regarded for its strategic location, offering easy access to numerous restaurants, essential amenities and major attractions like Boston, Salem and Cape Cod. Guests appreciate its proximity to a golf club, local colleges and shopping destinations such as Legacy Place. Ample parking contributes to a hassle-free experience, making it ideal for various travel purposes, from leisure and academic visits to attending events such as weddings and football games.
The breakfast at Hampton Inn Boston-Norwood is generally well-received with many guests praising the variety of options and overall quality. Cleanliness of the breakfast area and the presence of waffle makers are notable highlights. However, some guests encountered issues such as limited vegan options, disposable utensils and occasional maintenance problems with equipment. Despite these drawbacks, the breakfast experience is largely viewed as a good value for money.
Guest reviews emphasize the spacious and comfortable rooms, noting that they are clean, quiet and well-suited for relaxation. Comfortable beds with extra pillows and large, well-laid-out bathrooms add to the positive experience. While some criticisms exist, such as minor maintenance needs and occasional pet hair, the rooms are generally perceived as a good value for money, especially for families.
Cleanliness feedback is mixed with many guests appreciating the clean and well-maintained facilities. Positive remarks underscore the diligent housekeeping and tidy rooms. However, there are reports of cleanliness issues like dirty elevators, dusty furniture and inconsistent room servicing. The proactive approach of the housekeeping manager in addressing these concerns reflects a commitment to guest satisfaction.
The staff at Hampton Inn Boston-Norwood are frequently praised for their friendliness, responsiveness and professional demeanor. The Front Desk Clerk, in particular, receives commendations for her efforts. While occasional mentions of unresponsiveness exist, the overall service quality aligns well with the Hampton Inn franchise standards.
The free Wi-Fi experience is varied with some guests enjoying a smooth connection while others face issues such as weak signals or extended outages. Despite some technical problems, many guests appreciate the availability of free Wi-Fi.
Lastly, the beds at Hampton Inn Boston-Norwood are generally celebrated for their comfort with many guests describing them as comfortable or amazing. Although some reviews mention preferences for firmer mattresses or better pillows, the overall sentiment suggests that the beds contribute to a restful and cozy stay.
Overall, the Hampton Inn Boston-Norwood offers a strategic and convenient location, comfortable accommodations and friendly service, making it a favorable choice for various types of travelers.
The breakfast at Hampton Inn Boston-Norwood is generally well-received with many guests praising the variety of options and overall quality. Cleanliness of the breakfast area and the presence of waffle makers are notable highlights. However, some guests encountered issues such as limited vegan options, disposable utensils and occasional maintenance problems with equipment. Despite these drawbacks, the breakfast experience is largely viewed as a good value for money.
Guest reviews emphasize the spacious and comfortable rooms, noting that they are clean, quiet and well-suited for relaxation. Comfortable beds with extra pillows and large, well-laid-out bathrooms add to the positive experience. While some criticisms exist, such as minor maintenance needs and occasional pet hair, the rooms are generally perceived as a good value for money, especially for families.
Cleanliness feedback is mixed with many guests appreciating the clean and well-maintained facilities. Positive remarks underscore the diligent housekeeping and tidy rooms. However, there are reports of cleanliness issues like dirty elevators, dusty furniture and inconsistent room servicing. The proactive approach of the housekeeping manager in addressing these concerns reflects a commitment to guest satisfaction.
The staff at Hampton Inn Boston-Norwood are frequently praised for their friendliness, responsiveness and professional demeanor. The Front Desk Clerk, in particular, receives commendations for her efforts. While occasional mentions of unresponsiveness exist, the overall service quality aligns well with the Hampton Inn franchise standards.
The free Wi-Fi experience is varied with some guests enjoying a smooth connection while others face issues such as weak signals or extended outages. Despite some technical problems, many guests appreciate the availability of free Wi-Fi.
Lastly, the beds at Hampton Inn Boston-Norwood are generally celebrated for their comfort with many guests describing them as comfortable or amazing. Although some reviews mention preferences for firmer mattresses or better pillows, the overall sentiment suggests that the beds contribute to a restful and cozy stay.
Overall, the Hampton Inn Boston-Norwood offers a strategic and convenient location, comfortable accommodations and friendly service, making it a favorable choice for various types of travelers.
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Sustainability Journey
3 Star
Golf
$
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Summary of reviews
The Hampton Inn & Suites Boston/Waltham has garnered positive reviews across several key categories, making it a favored choice among travelers. Situated conveniently near major highways such as I-95, the hotel offers easy access to both Boston's city center and its suburban areas. Although the location is somewhat secluded, requiring a car to reach nearby amenities and restaurants, it ultimately provides a quiet environment for restful stays.
Guests consistently praise the breakfast, which offers a good variety of hot, fresh and plentiful options. The well-maintained breakfast area adds to the overall convenience and comfort. While some felt the options could be more varied, the consensus is that the breakfast experience positively contributes to guests' stays.
The rooms at Hampton Inn & Suites Boston/Waltham are described as spacious, modern and exceptionally clean. Comfortable beds and large showers further enhance the guest experience. Despite occasional mentions of an unusual odor, the majority of feedback highlights the hotel's high standards in room design and cleanliness. The entire property, from the lobby to the pool area, is noted for being well-maintained and peaceful.
Staff members receive high praise for their friendliness, attentiveness and efficiency. Numerous reviewers mention courteous interactions at the front desk and throughout their stay with particular recognition given to staff members like Kofi. The consistent professional and warm approach of the staff significantly enhances the overall experience.
The gym, while small, is appreciated for its cleanliness and variety of equipment, ensuring a satisfying workout. The indoor pool, though noted to be small, is generally well-regarded and complements the hotel's appealing amenities.
Parking is another positive aspect with guests appreciating the free and plentiful parking spots available. The convenience of easy vehicle access adds to the overall positive sentiment.
For families, the hotel proves to be a prime choice, offering spacious rooms and a family-friendly environment. The attentive staff and clean, comfortable accommodations make it a particularly welcoming destination for families of various sizes.
Lastly, the beds receive frequent praise for their comfort, contributing to restful nights. Overall, the Hampton Inn & Suites Boston/Waltham excels in providing a clean, comfortable and welcoming stay for a variety of travelers, balancing city exploration with suburban tranquility.
Guests consistently praise the breakfast, which offers a good variety of hot, fresh and plentiful options. The well-maintained breakfast area adds to the overall convenience and comfort. While some felt the options could be more varied, the consensus is that the breakfast experience positively contributes to guests' stays.
The rooms at Hampton Inn & Suites Boston/Waltham are described as spacious, modern and exceptionally clean. Comfortable beds and large showers further enhance the guest experience. Despite occasional mentions of an unusual odor, the majority of feedback highlights the hotel's high standards in room design and cleanliness. The entire property, from the lobby to the pool area, is noted for being well-maintained and peaceful.
Staff members receive high praise for their friendliness, attentiveness and efficiency. Numerous reviewers mention courteous interactions at the front desk and throughout their stay with particular recognition given to staff members like Kofi. The consistent professional and warm approach of the staff significantly enhances the overall experience.
The gym, while small, is appreciated for its cleanliness and variety of equipment, ensuring a satisfying workout. The indoor pool, though noted to be small, is generally well-regarded and complements the hotel's appealing amenities.
Parking is another positive aspect with guests appreciating the free and plentiful parking spots available. The convenience of easy vehicle access adds to the overall positive sentiment.
For families, the hotel proves to be a prime choice, offering spacious rooms and a family-friendly environment. The attentive staff and clean, comfortable accommodations make it a particularly welcoming destination for families of various sizes.
Lastly, the beds receive frequent praise for their comfort, contributing to restful nights. Overall, the Hampton Inn & Suites Boston/Waltham excels in providing a clean, comfortable and welcoming stay for a variety of travelers, balancing city exploration with suburban tranquility.
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Sustainability Journey
3 Star
Family
From $181
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Categories
Sustainability Journey
3 Star
Family
$
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Summary of reviews
The Hilton Garden Inn Boston Waltham is widely praised by guests for its strategic and convenient location near major highways, making it an ideal choice for exploring Boston and surrounding areas. The hotel's proximity to various attractions, restaurants, and shopping venues adds to its appeal.
The breakfast experience is generally positive, with guests commending the diverse and fresh selection, including made-to-order options like omelets. While the cost of breakfast is occasionally noted, the quality and variety are often highlighted as memorable aspects of the stay.
Guests appreciate the hotel's in-house dining, citing delicious meals, an inviting atmosphere, and well-crafted cocktails. The restaurant is seen as a convenient and competitive option compared to local establishments, with attentive service complementing the dining experience.
Accommodations at the hotel are consistently praised for spaciousness, modern decor, and amenities. Cleanliness is a key highlight, with rooms and shared spaces meticulously maintained. Guests enjoy comfortable beds and well-designed bathrooms, ensuring a relaxing and restful stay. The fitness center, open 24/7, offers modern equipment, including a Peloton bike, and is complemented by a swimming pool.
The hotel staff is frequently described as friendly, attentive, and efficient, enhancing the welcoming environment. Guest experiences are often characterized by professionalism and a strong commitment to customer service, making visitors feel valued and well-cared-for throughout their stay.
Parking is ample and free, providing easy access to the hotel and major highways. While the parking lot poses some challenges in bad weather, the presence of an EV charger is a convenient feature for electric vehicle owners.
Overall, Hilton Garden Inn Boston Waltham combines a convenient location, comfortable accommodations, excellent service, and a satisfactory dining experience, making it a strong choice for travelers visiting the area.
The breakfast experience is generally positive, with guests commending the diverse and fresh selection, including made-to-order options like omelets. While the cost of breakfast is occasionally noted, the quality and variety are often highlighted as memorable aspects of the stay.
Guests appreciate the hotel's in-house dining, citing delicious meals, an inviting atmosphere, and well-crafted cocktails. The restaurant is seen as a convenient and competitive option compared to local establishments, with attentive service complementing the dining experience.
Accommodations at the hotel are consistently praised for spaciousness, modern decor, and amenities. Cleanliness is a key highlight, with rooms and shared spaces meticulously maintained. Guests enjoy comfortable beds and well-designed bathrooms, ensuring a relaxing and restful stay. The fitness center, open 24/7, offers modern equipment, including a Peloton bike, and is complemented by a swimming pool.
The hotel staff is frequently described as friendly, attentive, and efficient, enhancing the welcoming environment. Guest experiences are often characterized by professionalism and a strong commitment to customer service, making visitors feel valued and well-cared-for throughout their stay.
Parking is ample and free, providing easy access to the hotel and major highways. While the parking lot poses some challenges in bad weather, the presence of an EV charger is a convenient feature for electric vehicle owners.
Overall, Hilton Garden Inn Boston Waltham combines a convenient location, comfortable accommodations, excellent service, and a satisfactory dining experience, making it a strong choice for travelers visiting the area.
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Sustainability Journey
3 Star
Dog Friendly
$
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Summary of reviews
Embassy Suites by Hilton Boston Waltham is a highly regarded accommodation option for travelers to the Boston area, drawing praise for its strategic location, excellent amenities, and welcoming environment. Situated conveniently near major highways, this hotel offers easy access to downtown Boston while avoiding the city's traffic challenges. Guests appreciate being close to attractions, educational institutions, and essential services like grocery stores and restaurants, making it an ideal base for both leisure and business stays. The hotel offers a quiet and safe atmosphere, complemented by friendly and pleasant staff.
A standout feature of the hotel is its complimentary breakfast, frequently described as delicious and abundant, with a variety of options catering to diverse tastes. The omelet station receives particular acclaim, enhancing the breakfast experience for guests. The dining area is noted for its cleanliness and spaciousness, contributing to a positive start to the day.
The hotel's rooms receive high marks for their spaciousness, cleanliness, and comfort. Guests enjoy the well-designed layouts, including separate sitting and sleeping areas, particularly appreciated by families. Modern furnishings and amenities such as a fridge and microwave add convenience to the stay, ensuring a comfortable environment. Despite some mentions of the need for updates, the overall room experience is positive.
Cleanliness is consistently praised, with both public areas and rooms recognized for their neat and spotless condition. Positive testimonials emphasize the hotel's inviting atmosphere, and guests commend the staff for their courteousness and prompt service, which enhances the overall experience.
The staff plays a crucial role in delivering an exceptional guest experience, noted for their friendliness, professionalism, and willingness to assist. Interactions with specific staff members like Hilary at the front desk are highlighted for their outstanding customer service.
While the hotel's Wi-Fi service receives mixed reviews due to occasional fees and reliability issues, the overall ambiance remains charming and pleasant. For those requiring constant internet access, checking the current Wi-Fi arrangements before booking is advised.
The indoor pool is a popular amenity, appreciated for its cleanliness and suitability for families. However, some guests have noted issues with pool availability and temperature, impacting their experience. Parking is recognized for its convenience, though the additional fees are a common point of contention among visitors.
Embassy Suites by Hilton Boston Waltham is particularly recommended for families due to its spacious suites and family-friendly amenities like the indoor pool and diverse breakfast options. The hotel provides comfortable beds that contribute to restful stays, although occasional complaints about sofa beds indicate areas for improvement.
Overall, Embassy Suites by Hilton Boston Waltham offers a welcoming, comfortable, and well-located stay, making it a favored choice for guests exploring the Boston area or attending to business in nearby locales.
A standout feature of the hotel is its complimentary breakfast, frequently described as delicious and abundant, with a variety of options catering to diverse tastes. The omelet station receives particular acclaim, enhancing the breakfast experience for guests. The dining area is noted for its cleanliness and spaciousness, contributing to a positive start to the day.
The hotel's rooms receive high marks for their spaciousness, cleanliness, and comfort. Guests enjoy the well-designed layouts, including separate sitting and sleeping areas, particularly appreciated by families. Modern furnishings and amenities such as a fridge and microwave add convenience to the stay, ensuring a comfortable environment. Despite some mentions of the need for updates, the overall room experience is positive.
Cleanliness is consistently praised, with both public areas and rooms recognized for their neat and spotless condition. Positive testimonials emphasize the hotel's inviting atmosphere, and guests commend the staff for their courteousness and prompt service, which enhances the overall experience.
The staff plays a crucial role in delivering an exceptional guest experience, noted for their friendliness, professionalism, and willingness to assist. Interactions with specific staff members like Hilary at the front desk are highlighted for their outstanding customer service.
While the hotel's Wi-Fi service receives mixed reviews due to occasional fees and reliability issues, the overall ambiance remains charming and pleasant. For those requiring constant internet access, checking the current Wi-Fi arrangements before booking is advised.
The indoor pool is a popular amenity, appreciated for its cleanliness and suitability for families. However, some guests have noted issues with pool availability and temperature, impacting their experience. Parking is recognized for its convenience, though the additional fees are a common point of contention among visitors.
Embassy Suites by Hilton Boston Waltham is particularly recommended for families due to its spacious suites and family-friendly amenities like the indoor pool and diverse breakfast options. The hotel provides comfortable beds that contribute to restful stays, although occasional complaints about sofa beds indicate areas for improvement.
Overall, Embassy Suites by Hilton Boston Waltham offers a welcoming, comfortable, and well-located stay, making it a favored choice for guests exploring the Boston area or attending to business in nearby locales.
Categories
Sustainability Journey
3 Star
Family
$
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Categories
Sustainability Journey
3 Star
Ski
$
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Summary of reviews
Hampton Inn Boston-Natick stands out for its excellent location, making it highly convenient for guests. Positioned near the Natick Mall, various restaurants and major access routes, it provides easy access to shopping, dining and smooth travel to downtown Boston. The hotel also caters well to visitors attending events at Wellesley College or participating in the Boston Marathon, offering a quiet and clean environment with spacious rooms.
Guests frequently commend the breakfast, describing it as very good to extraordinary. The variety in the buffet, the early availability from 6am including weekends and the friendly, accommodating staff contribute to a pleasant experience. The well-stocked and clean breakfast stations add to the convenience and satisfaction.
The rooms are generally spacious, clean and comfortable, though some aspects show their age with outdated furniture and a lack of amenities like mini-fridges and microwaves. While many find the beds comfortable, opinions on them are mixed with some guests experiencing noise due to thin walls and reporting issues with outdated bathrooms.
Cleanliness receives positive feedback with many guests praising the well-organized, clean rooms and remodeled bathrooms. Nonetheless, some reviews note minor issues such as old carpets and furnishings.
The hotel staff is a highlight, consistently praised for their professionalism, friendliness and helpfulness. The front desk and housekeeping teams are frequently described as excellent, contributing significantly to a pleasant stay.
Parking is easy and convenient with ample free spots, though some guests mentioned minor challenges finding spaces late at night. Overall, the abundant and accessible parking is appreciated.
In summary, Hampton Inn Boston-Natick excels in providing convenience through its prime location, satisfying breakfast, clean environment and exemplary staff, although some updates to the rooms and beds could enhance the overall guest experience.
Guests frequently commend the breakfast, describing it as very good to extraordinary. The variety in the buffet, the early availability from 6am including weekends and the friendly, accommodating staff contribute to a pleasant experience. The well-stocked and clean breakfast stations add to the convenience and satisfaction.
The rooms are generally spacious, clean and comfortable, though some aspects show their age with outdated furniture and a lack of amenities like mini-fridges and microwaves. While many find the beds comfortable, opinions on them are mixed with some guests experiencing noise due to thin walls and reporting issues with outdated bathrooms.
Cleanliness receives positive feedback with many guests praising the well-organized, clean rooms and remodeled bathrooms. Nonetheless, some reviews note minor issues such as old carpets and furnishings.
The hotel staff is a highlight, consistently praised for their professionalism, friendliness and helpfulness. The front desk and housekeeping teams are frequently described as excellent, contributing significantly to a pleasant stay.
Parking is easy and convenient with ample free spots, though some guests mentioned minor challenges finding spaces late at night. Overall, the abundant and accessible parking is appreciated.
In summary, Hampton Inn Boston-Natick excels in providing convenience through its prime location, satisfying breakfast, clean environment and exemplary staff, although some updates to the rooms and beds could enhance the overall guest experience.
Categories
Sustainability Journey
3 Star
Golf
$
Info
Categories
Sustainability Journey
3 Star
Parking
EV charging stations
$
Info
Summary of reviews
The Courtyard by Marriott Boston Cambridge stands out positively in multiple aspects according to guest reviews. Its prime location near major landmarks such as MIT, Harvard and the Charles River is highly praised, making it convenient for both academic visitors and those looking to explore the city. Despite being a modest walk from central Cambridge, accessibility remains a strong point with nearby grocery stores and coffee shops enhancing the experience.
The hotel excels in cleanliness with many guests highlighting the spotless maintenance of both rooms and common areas. Housekeeping is noted to be diligent, contributing to a neat and well-lit environment. This, combined with the beautiful views from the rooms, enhances the overall guest satisfaction.
The rooms themselves are frequently lauded for their spaciousness and comfort. Descriptions such as "big" and "cozy" are common and the beds are often noted to be exceptionally comfortable, ensuring a restful sleep. While a few guests found the room layout to be basic or slightly odd, the overall sentiment remains positive due to the cleanliness, comfort and scenic views.
Guest interactions with the staff are overwhelmingly positive with specific employees like Ibrahim, Brahim, Asheka, Judet, Joel and Sandra receiving commendations for their professional and welcoming demeanor. The front desk staff are noted for being especially courteous and quick to fulfill requests, adding to the hospitable atmosphere.
Breakfast at the hotel receives mixed reviews, though many find the offerings tasty and diverse with the omelette being a standout. However, there are suggestions for more variation and improvements in the administrative aspects of the service. Some guests also felt that the breakfast was a bit overpriced and could be improved by including it in the room rate.
While parking is easy to access, the cost is a significant concern for many guests with fees viewed as steep and suggestions for a more efficient payment system noted. Larger vehicles may also find the spaces tight.
In conclusion, Courtyard by Marriott Boston Cambridge provides a comfortable, clean and conveniently located accommodation with standout staff service. While there are areas for improvement, particularly in breakfast options and parking costs, the overall experience is positive, making it a recommended stay for visitors to Boston and Cambridge.
The hotel excels in cleanliness with many guests highlighting the spotless maintenance of both rooms and common areas. Housekeeping is noted to be diligent, contributing to a neat and well-lit environment. This, combined with the beautiful views from the rooms, enhances the overall guest satisfaction.
The rooms themselves are frequently lauded for their spaciousness and comfort. Descriptions such as "big" and "cozy" are common and the beds are often noted to be exceptionally comfortable, ensuring a restful sleep. While a few guests found the room layout to be basic or slightly odd, the overall sentiment remains positive due to the cleanliness, comfort and scenic views.
Guest interactions with the staff are overwhelmingly positive with specific employees like Ibrahim, Brahim, Asheka, Judet, Joel and Sandra receiving commendations for their professional and welcoming demeanor. The front desk staff are noted for being especially courteous and quick to fulfill requests, adding to the hospitable atmosphere.
Breakfast at the hotel receives mixed reviews, though many find the offerings tasty and diverse with the omelette being a standout. However, there are suggestions for more variation and improvements in the administrative aspects of the service. Some guests also felt that the breakfast was a bit overpriced and could be improved by including it in the room rate.
While parking is easy to access, the cost is a significant concern for many guests with fees viewed as steep and suggestions for a more efficient payment system noted. Larger vehicles may also find the spaces tight.
In conclusion, Courtyard by Marriott Boston Cambridge provides a comfortable, clean and conveniently located accommodation with standout staff service. While there are areas for improvement, particularly in breakfast options and parking costs, the overall experience is positive, making it a recommended stay for visitors to Boston and Cambridge.
Categories
Sustainability Journey
3 Star
Ski
$
Info
Summary of reviews
The Hilton Garden Inn Boston Canton, MA is a serene and strategically located hotel, ideal for travelers seeking a peaceful retreat while maintaining easy access to Boston's major highways and attractions. The hotel's convenient position near amenities like a gas station and Dunkin' enhances the convenience for guests.
The hotel is frequently applauded for its superb cleanliness, with guests highlighting the immaculate condition of not only the rooms but the entire facility. The contemporary design of the spacious rooms, paired with modern fixtures and plush beds, ensures a comfortable and restful stay. The presence of blackout curtains further contributes to the tranquil ambiance, making it a preferred choice for those seeking relaxation.
Guests often praise the hotel's dining experience, particularly the dinner at its onsite restaurant, which offers delicious food despite having a limited menu. The restaurant is appreciated for its convenient location within the hotel, and the inclusion of a kids menu adds to its appeal for families. The breakfast service, although receiving mixed feedback, is generally described as excellent, with fresh and delicious offerings that many guests enjoy.
The staff at Hilton Garden Inn Boston Canton stands out for their exceptional friendliness and helpfulness, consistently enhancing guest experiences. The front desk service is particularly noteworthy for its welcoming atmosphere and efficiency.
While the pool receives mixed feedback, with some closures due to repairs, it is generally appreciated for its cleanliness and as a nice, warm addition to guest stays when available.
Overall, the Hilton Garden Inn Boston Canton, MA is recognized for its commitment to cleanliness, comfort, and stellar service, providing a welcoming and restful experience for all guests.
The hotel is frequently applauded for its superb cleanliness, with guests highlighting the immaculate condition of not only the rooms but the entire facility. The contemporary design of the spacious rooms, paired with modern fixtures and plush beds, ensures a comfortable and restful stay. The presence of blackout curtains further contributes to the tranquil ambiance, making it a preferred choice for those seeking relaxation.
Guests often praise the hotel's dining experience, particularly the dinner at its onsite restaurant, which offers delicious food despite having a limited menu. The restaurant is appreciated for its convenient location within the hotel, and the inclusion of a kids menu adds to its appeal for families. The breakfast service, although receiving mixed feedback, is generally described as excellent, with fresh and delicious offerings that many guests enjoy.
The staff at Hilton Garden Inn Boston Canton stands out for their exceptional friendliness and helpfulness, consistently enhancing guest experiences. The front desk service is particularly noteworthy for its welcoming atmosphere and efficiency.
While the pool receives mixed feedback, with some closures due to repairs, it is generally appreciated for its cleanliness and as a nice, warm addition to guest stays when available.
Overall, the Hilton Garden Inn Boston Canton, MA is recognized for its commitment to cleanliness, comfort, and stellar service, providing a welcoming and restful experience for all guests.
Categories
Sustainability Journey
3 Star
Ski
From $188
$
Info
Homewood Suites by Hilton Boston/Canton, MA is a welcoming hotel situated in the quaint town of Canton, providing guests with easy access to downtown Boston via the 128 train. The property is conveniently located a short drive from popular attractions like Gillette Stadium, Legacy Place shopping center, Blue Hills Reservation and Trillium Brewing. The hotel lobby features a self-serve beer and wine station, while the Manager's Reception presents a chance for guests to relax and mingle. Spacious suites come with full kitchens, and the hotel offers a heated indoor pool and a well-equipped fitness center for guest enjoyment. Catering to a variety of preferences and needs, Homewood Suites provides connecting rooms for larger groups, non-smoking and pet-friendly rooms and a range of complimentary services such as hot breakfast, parking and WiFi. The Digital Key system enhances convenience and security, while the indoor pool, fitness center, business center and meeting rooms accommodate both leisure and business travelers.
Summary of reviews
Homewood Suites by Hilton Boston/Canton, MA is a great choice for travelers looking for comfortable and luxurious accommodations in a nice and safe location. While some guests found the breakfast to be inconsistent, others praised the variety of choices offered. The rooms are spacious, clean and well-furnished, providing a home-away-from-home experience. The hotel is described as very clean and well-maintained with a friendly and obligingly pleasant staff that made guests feel at home. The pool is a great option, loved by kids and guests who enjoy a dip, although it was closed during some stays due to COVID-19 restrictions. Overall, Homewood Suites by Hilton Boston/Canton, MA offers amazing and comfortable accommodations for exploring Boston.
Categories
Sustainability Journey
3 Star
Ski
$
Info
Summary of reviews
Residence Inn Boston Downtown/South End is celebrated for its strategic location, providing guests with easy access to Boston attractions via public transport and proximity to Northeastern University. It's within walking distance of landmarks such as Fenway Park and vibrant neighborhoods, offering dining, shopping, and entertainment options. Despite being near Lower Roxbury, which some perceive as less desirable, the area is well-lit and feels safe, with local medical facilities and supermarkets enhancing convenience.
The hotel's complimentary breakfast is highly praised, offering a diverse selection such as waffles, eggs, and unique soufflés. While some guests mention limited variety and occasional overcrowding, the overall sentiment remains positive with the breakfast serving as a substantial start to the day.
Rooms at Residence Inn are notably spacious, akin to studio or efficiency apartments, and equipped with modern amenities, including kitchens with full appliances. Cleanliness is a standout feature, with the property exuding comfort and coziness. Guests enjoy the tasteful décor, comfortable beds, and quality furnishings, making it ideal for families and groups.
Staff receives consistent acclaim for their exceptional service and warm demeanor. Specific individuals such as Ms. Yari and Reggie are mentioned for their superb hospitality, enhancing the guest experience. Visitors appreciate the staff's attentiveness and local knowledge, contributing to a welcoming atmosphere.
Families find the hotel accommodating, with spacious suites featuring kitchenettes that cater to dietary needs. The property is pet-friendly and offers a convenient location near grocery stores, making it ideal for long weekends or extended stays. The clean, quiet environment ensures a restful visit for both families and pet owners.
Guests often highlight the comfort of the beds, particularly the king-sized ones, which are well-designed and contribute to restful nights. Although there are occasional comments about sofa beds and firm mattresses, the primary sleeping arrangements receive consistent praise.
In summary, Residence Inn Boston Downtown/South End excels in providing modern, clean accommodations with top-tier service, making it an excellent choice for travelers seeking comfort, convenience, and a welcoming environment in Boston.
The hotel's complimentary breakfast is highly praised, offering a diverse selection such as waffles, eggs, and unique soufflés. While some guests mention limited variety and occasional overcrowding, the overall sentiment remains positive with the breakfast serving as a substantial start to the day.
Rooms at Residence Inn are notably spacious, akin to studio or efficiency apartments, and equipped with modern amenities, including kitchens with full appliances. Cleanliness is a standout feature, with the property exuding comfort and coziness. Guests enjoy the tasteful décor, comfortable beds, and quality furnishings, making it ideal for families and groups.
Staff receives consistent acclaim for their exceptional service and warm demeanor. Specific individuals such as Ms. Yari and Reggie are mentioned for their superb hospitality, enhancing the guest experience. Visitors appreciate the staff's attentiveness and local knowledge, contributing to a welcoming atmosphere.
Families find the hotel accommodating, with spacious suites featuring kitchenettes that cater to dietary needs. The property is pet-friendly and offers a convenient location near grocery stores, making it ideal for long weekends or extended stays. The clean, quiet environment ensures a restful visit for both families and pet owners.
Guests often highlight the comfort of the beds, particularly the king-sized ones, which are well-designed and contribute to restful nights. Although there are occasional comments about sofa beds and firm mattresses, the primary sleeping arrangements receive consistent praise.
In summary, Residence Inn Boston Downtown/South End excels in providing modern, clean accommodations with top-tier service, making it an excellent choice for travelers seeking comfort, convenience, and a welcoming environment in Boston.
Categories
Sustainability Journey
3 Star
Family
$
Info
The hotel is ideally situated in downtown Boston within walking distance to Copley Square, the Fashion District, and Boston Common.Guestrooms feature panoramic downtown Boston views along with a list of contemporary amenities.
Summary of reviews
Hilton Boston Back Bay is highly regarded for its prime location, placing guests within walking distance to iconic attractions like Fenway Park, the Prudential Center, Newbury Street and Berklee College of Music. Its proximity to public transportation and main highways further enhances its appeal, making it an ideal choice for both business travelers and vacationers. Guests appreciate the ease of reaching nearby restaurants, shops and essential services, repeatedly praising the hotel's "very central" and "superb" location.
Breakfast experiences at the hotel are mixed with guests commending the delicious food and superb service from the breakfast staff. However, the high cost of breakfast is a common grievance with many finding the pricing unjustifiable compared to the offerings. Despite these concerns, the breakfast crew’s professionalism and friendliness during busy times receive consistent praise.
Dinner at the hotel also receives varied feedback. Many guests enjoy the quality and deliciousness of the food, especially the charcuterie board and room service burger. The bar area’s pleasant atmosphere adds to the dining experience. However, issues with food setup, high costs and room service responsiveness are noted. Nonetheless, the restaurant staff generally provides commendable service.
The rooms at Hilton Boston Back Bay are spacious, clean and comfortable, which guests appreciate. However, some mention the rooms being dark, outdated and having small bathrooms. Noise from thin walls and occasional unpleasant smells are also concerns. Despite these drawbacks, the central location, cleanliness and comfort of the rooms leave a positive impression.
Cleanliness is a standout feature at the hotel with many guests praising the well-maintained, spotless rooms and overall fresh atmosphere. The exceptional housekeeping service and organized environment significantly contribute to a pleasant stay, though some inconsistencies in bathroom cleanliness were noted.
The staff at Hilton Boston Back Bay receives generally positive feedback. Guests commend their friendliness, helpfulness and accommodating nature with several staff members highlighted for exceptional service. Despite occasional negative experiences with front desk interactions, the overall consensus is that the staff enhances the guest experience.
WiFi service at the hotel garners mixed reviews with some guests finding it stable and others experiencing intermittent connectivity issues. Occasionally, guests report difficulties accessing the internet or being charged for the service.
The gym is appreciated for its spaciousness and good equipment, though some guests report maintenance issues and inadequate facilities. Overall, it remains a positive aspect of the hotel stay, albeit with room for improvement.
Parking at the hotel is convenient but costly. Guests appreciate the on-site, connected parking facilities, though the high parking fees are a common complaint. It is advisable for visitors to consider these additional costs.
Families find Hilton Boston Back Bay ideal with its family-friendly environment and specific amenities catering to the needs of all ages. A welcoming atmosphere and thoughtful services enhance the family travel experience.
Guests generally find the beds to be comfortable, cozy and conducive to a good night's sleep. Although a few mention areas for improvement, the overall sentiment is positive regarding the sleeping experience.
Luxury is evident throughout Hilton Boston Back Bay with high-quality furnishings, luxurious touches and impressive views contributing to an upscale visit. The meticulous daily cleaning and restocking reinforce the sense of opulence, providing a comfortable, high-end stay.
Breakfast experiences at the hotel are mixed with guests commending the delicious food and superb service from the breakfast staff. However, the high cost of breakfast is a common grievance with many finding the pricing unjustifiable compared to the offerings. Despite these concerns, the breakfast crew’s professionalism and friendliness during busy times receive consistent praise.
Dinner at the hotel also receives varied feedback. Many guests enjoy the quality and deliciousness of the food, especially the charcuterie board and room service burger. The bar area’s pleasant atmosphere adds to the dining experience. However, issues with food setup, high costs and room service responsiveness are noted. Nonetheless, the restaurant staff generally provides commendable service.
The rooms at Hilton Boston Back Bay are spacious, clean and comfortable, which guests appreciate. However, some mention the rooms being dark, outdated and having small bathrooms. Noise from thin walls and occasional unpleasant smells are also concerns. Despite these drawbacks, the central location, cleanliness and comfort of the rooms leave a positive impression.
Cleanliness is a standout feature at the hotel with many guests praising the well-maintained, spotless rooms and overall fresh atmosphere. The exceptional housekeeping service and organized environment significantly contribute to a pleasant stay, though some inconsistencies in bathroom cleanliness were noted.
The staff at Hilton Boston Back Bay receives generally positive feedback. Guests commend their friendliness, helpfulness and accommodating nature with several staff members highlighted for exceptional service. Despite occasional negative experiences with front desk interactions, the overall consensus is that the staff enhances the guest experience.
WiFi service at the hotel garners mixed reviews with some guests finding it stable and others experiencing intermittent connectivity issues. Occasionally, guests report difficulties accessing the internet or being charged for the service.
The gym is appreciated for its spaciousness and good equipment, though some guests report maintenance issues and inadequate facilities. Overall, it remains a positive aspect of the hotel stay, albeit with room for improvement.
Parking at the hotel is convenient but costly. Guests appreciate the on-site, connected parking facilities, though the high parking fees are a common complaint. It is advisable for visitors to consider these additional costs.
Families find Hilton Boston Back Bay ideal with its family-friendly environment and specific amenities catering to the needs of all ages. A welcoming atmosphere and thoughtful services enhance the family travel experience.
Guests generally find the beds to be comfortable, cozy and conducive to a good night's sleep. Although a few mention areas for improvement, the overall sentiment is positive regarding the sleeping experience.
Luxury is evident throughout Hilton Boston Back Bay with high-quality furnishings, luxurious touches and impressive views contributing to an upscale visit. The meticulous daily cleaning and restocking reinforce the sense of opulence, providing a comfortable, high-end stay.
Categories
Sustainability Journey
3 Star
Family
$
Info
Summary of reviews
Hampton Inn & Suites Boston Crosstown Center garners mostly positive reviews across several key categories, contributing to a generally favorable perception among guests.
The hotel's **location** is noted for its convenience to notable city spots such as Fenway Park, Newbury Street and various major highways, making it a strategic choice for those attending events or needing quick access to different parts of Boston. Despite this, the immediate neighborhood around the hotel receives criticism due to safety concerns, primarily related to the presence of homeless individuals and noticeable drug activity, especially during the evening and night. Nonetheless, for guests prioritizing proximity and accessibility over neighborhood ambiance, the location serves its purpose well.
The **breakfast** offerings receive widespread acclaim for their deliciousness and variety. Guests appreciate the classic American breakfast choices, rotating hot options and continuous availability of coffee and tea throughout the day. The breakfast area is clean and well-organized with friendly staff ensuring stations are well-stocked. Although there are occasional comments about a chaotic dining experience and minor inconsistencies in food quality, the overall breakfast experience is highly positive.
The **rooms** at the hotel are described as clean, spacious and comfortable, contributing to a restful stay. Practical amenities like kitchenettes in some rooms and phone charging pads enhance convenience. While there are occasional mentions of minor maintenance issues and outdated furniture, the general decor is modern and pleasant. The hotel maintains a high standard of cleanliness throughout, adding to the favorable impression.
**Cleanliness** is a notable strength with many guests highlighting the well-maintained and clean environment, including stringent COVID-19 safety measures. Friendly and attentive staff contribute further to maintaining this standard. Despite some isolated issues with stained carpets and occasional maintenance problems, the overall cleanliness of the hotel is commendable.
The **staff** receive high praise for their friendliness, helpfulness and professionalism. Guests frequently mention the positive interactions with various staff members, including the shuttle drivers and security team, who go out of their way to assist. The staff’s attentiveness and the smooth check-in process add to the hotel's welcoming atmosphere.
**Free WiFi** at the hotel produces mixed feedback. While the strong, complimentary internet access is appreciated, some guests experienced significant disruptions, causing inconvenience during their stay.
The **gym** is acknowledged for its presence and appreciated by those maintaining their fitness routines while traveling, despite some criticisms about its size and cleanliness. Similarly, the **pool** offers both positive and negative experiences. Guests enjoy the pleasant pool view and indoor heated pool, but issues with water temperature, cleanliness and maintenance detract from the overall pool experience.
**Parking** is convenient with easy-to-access parking facilities nearby. However, guests should be aware of additional daily parking fees, which some found to be on the higher side. Clearer communication regarding these fees could improve guest satisfaction.
Finally, the **beds** are widely praised for their comfort, contributing significantly to a restful night’s sleep. While there are minor preferences in bed firmness, the overall feedback emphasizes the large, comfy beds as a highlight.
In summary, Hampton Inn & Suites Boston Crosstown Center succeeds in delivering a comfortable and convenient stay with standout breakfast offerings, clean and spacious rooms and friendly, attentive staff. While the location and some facilities like WiFi and the pool have areas needing improvement, the hotel's strong points make it a solid choice for travelers.
The hotel's **location** is noted for its convenience to notable city spots such as Fenway Park, Newbury Street and various major highways, making it a strategic choice for those attending events or needing quick access to different parts of Boston. Despite this, the immediate neighborhood around the hotel receives criticism due to safety concerns, primarily related to the presence of homeless individuals and noticeable drug activity, especially during the evening and night. Nonetheless, for guests prioritizing proximity and accessibility over neighborhood ambiance, the location serves its purpose well.
The **breakfast** offerings receive widespread acclaim for their deliciousness and variety. Guests appreciate the classic American breakfast choices, rotating hot options and continuous availability of coffee and tea throughout the day. The breakfast area is clean and well-organized with friendly staff ensuring stations are well-stocked. Although there are occasional comments about a chaotic dining experience and minor inconsistencies in food quality, the overall breakfast experience is highly positive.
The **rooms** at the hotel are described as clean, spacious and comfortable, contributing to a restful stay. Practical amenities like kitchenettes in some rooms and phone charging pads enhance convenience. While there are occasional mentions of minor maintenance issues and outdated furniture, the general decor is modern and pleasant. The hotel maintains a high standard of cleanliness throughout, adding to the favorable impression.
**Cleanliness** is a notable strength with many guests highlighting the well-maintained and clean environment, including stringent COVID-19 safety measures. Friendly and attentive staff contribute further to maintaining this standard. Despite some isolated issues with stained carpets and occasional maintenance problems, the overall cleanliness of the hotel is commendable.
The **staff** receive high praise for their friendliness, helpfulness and professionalism. Guests frequently mention the positive interactions with various staff members, including the shuttle drivers and security team, who go out of their way to assist. The staff’s attentiveness and the smooth check-in process add to the hotel's welcoming atmosphere.
**Free WiFi** at the hotel produces mixed feedback. While the strong, complimentary internet access is appreciated, some guests experienced significant disruptions, causing inconvenience during their stay.
The **gym** is acknowledged for its presence and appreciated by those maintaining their fitness routines while traveling, despite some criticisms about its size and cleanliness. Similarly, the **pool** offers both positive and negative experiences. Guests enjoy the pleasant pool view and indoor heated pool, but issues with water temperature, cleanliness and maintenance detract from the overall pool experience.
**Parking** is convenient with easy-to-access parking facilities nearby. However, guests should be aware of additional daily parking fees, which some found to be on the higher side. Clearer communication regarding these fees could improve guest satisfaction.
Finally, the **beds** are widely praised for their comfort, contributing significantly to a restful night’s sleep. While there are minor preferences in bed firmness, the overall feedback emphasizes the large, comfy beds as a highlight.
In summary, Hampton Inn & Suites Boston Crosstown Center succeeds in delivering a comfortable and convenient stay with standout breakfast offerings, clean and spacious rooms and friendly, attentive staff. While the location and some facilities like WiFi and the pool have areas needing improvement, the hotel's strong points make it a solid choice for travelers.
Categories
Sustainability Journey
3 Star
Pool
Heated Pool
Indoor Pool
Categories
2
Map