Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsGrand Hotel Caraiman, centrally located in the serene heart of Neptun, earns high commendations for its superb positioning that balances accessibility with tranquility. Guests appreciate the easy access to local attractions and the welcoming atmosphere created by the friendly and helpful staff. Despite being a short walk from the beach, the location remains a favored choice for many.
The breakfast experience at the hotel is generally well-received, noted for its diverse selection catering to various tastes, with fresh, flavorful options that include a notable array of cheeses and honeycomb. The quality of the breakfast, complemented by excellent coffee and attentive service, is widely celebrated, albeit with minor calls for occasional updates to keep the offering exciting.
Dining at the hotel is equally satisfying, with guests enjoying the fresh and varied menu that accommodates diverse preferences. The Greek restaurant, in particular, receives high praise for its exceptional culinary experience. The courteous and professional staff enhance the dining atmosphere, making meals a highlight of the stay.
Grand Hotel Caraiman is also lauded for its impeccable cleanliness across the premises, including well-maintained rooms and a pristine pool area. The hotel's commitment to tidiness is a significant factor in the positive reviews it receives.
Families find the hotel especially appealing, thanks to its child-friendly amenities such as a large playground and engaging activities. A convenient transportation service to the beach and diverse food options make for a stress-free family vacation, although improvements in noise levels near the pool and stroller accessibility would be welcome.
The hotel's pool is a standout feature, appreciated for its cleanliness and inviting atmosphere. It provides a refreshing retreat for both adults and children, bolstered by the convenience of hotel-supplied towels and ample leisure space.
Accommodations, while cozy and clean, often receive mixed reviews due to their small size, which may not align with the expectations of a four-star establishment. Some guests have noted minor issues with room features, suggesting opportunities for enhancements in this area.
Overall, Grand Hotel Caraiman displays a commendable level of service, capable of rivaling higher-rated establishments. While some elements may fall short of four-star expectations, the dedication to guest satisfaction is evident and leaves a lasting positive impression. Show more
Read review summaries for all categories
Categories
Hotel with Parking
The hotel offers free private parking on site for its guests. There is parking available directly at the hotel.
Hotel with Children's Pool
Grand Hotel Caraiman offers a seasonal outdoor pool and a dedicated children's pool. The hotel enhances its family-friendly amenities with a free kids' club and a playground, providing various options for children's entertainment.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room with Pool ViewGuests will have a special experience as this double room offers a pool with a view. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.
Apartment with Pool View The pool with a view is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with pool views, this apartment also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Double Room with Garden ViewThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Guest Reviews
Location
Grand Hotel Caraiman boasts an exceptional location in the heart of Neptun, earning high praise from guests for its central positioning. Situated close to the resort's center, the hotel offers easy access to a variety of restaurants and attractions nearby. Although the beach is a 10 to 15-minute walk away, the location remains highly regarded for its convenience and quiet surroundings. Guests repeatedly highlight the superb and beautiful settings of the hotel, often exceeding expectations. The friendly and helpful staff further enhance the experience, contributing to a welcoming atmosphere. While the hotel is not directly on the beachfront, its strategic location in a calm area makes it a favored choice for returning visitors seeking a balance of accessibility and tranquility.
Breakfast
Grand Hotel Caraiman provides guests with a breakfast experience that is generally well-received, characterized by a diverse array of offerings tailored to various tastes. The breakfast selection is noted for its abundance and variety, often praised for its rich and fresh choices, including a notable assortment of cheeses and even honeycomb. This abundance caters effectively to both adults and children, contributing positively to the overall satisfaction of the guests.
Many reviews celebrate the breakfast as being excellent, superb, and exceptional, with guests appreciating the quality and flavor of the items served. The coffee, in particular, attracts positive comments for its excellence, adding to the morning dining experience. The well-attended staff also enhances the breakfast experience by ensuring attentive service.
Despite frequent compliments regarding diversity and taste, some guests mention that the breakfast could benefit from occasional updates to prevent monotony during longer stays. While the vast majority speak highly of the breakfast, a few noted inconsistencies, hoping for improvements in the temperature of the food and for more variety in bread types.
In essence, breakfast at the Grand Hotel Caraiman strikes a balance with overwhelmingly positive feedback, noted for its range, taste, and quality—though there remains room for minor enhancements to align with the expectations of a four-star hotel.
Dinner
Guests at Grand Hotel Caraiman have largely expressed satisfaction with the dining experience, highlighting a variety of positive aspects. The food is consistently described as fresh and varied, offering an impressive selection that caters to diverse tastes and preferences. Many found the meals to be well-cooked and tasty, with some guests noting the rich and child-friendly options available.
The hotel's restaurant service is praised, with particular mention of the international cuisine that features many extensive choices. Guests who visited the Greek restaurant specifically recommended it for an extraordinary dining experience that transforms dinner into a culinary journey to Greece. The welcoming and professional staff further enhances the dining atmosphere, contributing to the overall positive experience.
While there were a few mentions of less favorable experiences, such as occasional stomach issues or meals that felt mediocre, these were outweighed by the numerous positive remarks regarding the quality and variety of the food. Overall, the food at Grand Hotel Caraiman is well-received and the diverse menu options provide a delightful culinary experience for guests, both young and old.
Rooms
The rooms at Grand Hotel Caraiman receive a mix of praise and critique. For travelers in search of a quaint and clean sanctuary, the hotel delivers cozy and fresh accommodations. Guests often highlight the meticulous cleanliness of the rooms and the comfort of the beds, with the added advantage of early room availability on some occasions. Many also appreciate the hotel's aesthetic appeal and the appealing quality of the varied breakfast, especially the excellent coffee.
However, potential visitors should take note of the recurring mention of the room and bathroom size. Descriptions consistently point out that both tend to be exceedingly small, especially for a 4-star establishment. This compact nature may pose a significant challenge for families or guests who value spaciousness. Additionally, some rooms experience difficulties such as a lingering mold smell or drainage concerns in the bathrooms. Despite these drawbacks, the hotel's offerings are generally considered suitable for shorter stays or travelers who prioritize location over size.
Beds
Guest reviews of Grand Hotel Caraiman generally highlight the comfort and cleanliness of the beds. Guests frequently mention the beds being clean and comfortable, with ample size contributing to a restful experience. There are consistent positive remarks regarding the beds being large and offering a relaxing night's sleep. Guests also acknowledge the friendly staff, which enhances their overall hotel stay. However, there are a few criticisms, such as mattresses being slightly hard for some, while others find them excellent and super comfortable. Pillow quality received mixed reviews, with some guests finding them uncomfortable. Additionally, there were isolated mentions of stained bedsheets, suggesting that attention to linen quality could further improve the guest experience. Despite these minor issues, the majority of guests found the beds satisfactory for their stay.
Cleanliness
Grand Hotel Caraiman receives high praise for its admirable cleanliness, contributing to a pleasant and comfortable stay. Visitors consistently note the superb and impeccable state of the hotel, with clean rooms and renovated spaces that exude a fresh charm. The hotel's attention to cleanliness extends beyond just the rooms; the pool and surrounding areas are also well-maintained, elevating the overall guest experience.
The professional and prompt cleaning service ensures that everything shines and is in top condition. Guests appreciate the elegant ambiance, highlighted by the aesthetically pleasing design of the hotel, which reflects the substantial effort invested in maintaining its impeccable standards. Amenities such as the large pool area enhance the attractiveness of the property, with clean towels provided daily to ensure guest comfort.
The consistent remarks about cleanliness, along with polite and professional staff, contribute to an overwhelmingly positive impression of Grand Hotel Caraiman. While most reviews reflect high standards of hygiene, some suggest that continual improvements can still be made in certain areas. Overall, Grand Hotel Caraiman's commitment to cleanliness establishes it as a reliable choice for travelers seeking a tidy and pleasant stay.
Staff
At Grand Hotel Caraiman, one of the standout features consistently highlighted by guests is the exceptional friendliness and eagerness to help displayed by the staff. From the reception to the dining room, the team is characterized by their kindness and attentiveness, creating a welcoming and pleasant atmosphere throughout the hotel. The reception staff, known for their politeness and helpfulness, make every effort to ensure that check-ins are smooth and efficient.
In the dining room, the young and enthusiastic waitstaff are particularly attentive to guests' needs, contributing to an enjoyable dining experience. In general, the staff are noted for being extremely kind, ready to meet guests' needs, and maintaining impeccable cleanliness in the rooms. While there are occasional concerns about certain staff members’ understanding of the hotel's 4-star standards, these instances seem to be the exception rather than the rule. Overall, guests agree that the hospitable nature of the staff is a significant asset to the hotel.
Pool
Nestled in a prime location, Grand Hotel Caraiman's swimming pool stands out as a guest-favorite attraction, praised for its cleanliness and spaciousness. Both adults and children can enjoy separate pool areas that are well-maintained and thoughtfully arranged. The pool area provides an ideal setting for relaxation and fun, and the convenience of hotel-supplied towels adds to the comfort. The children's area boasts engaging activities, making it a perfect choice for family visits. Guests appreciate the friendly and helpful staff, who contribute to a successful and enjoyable stay. The pool is accessible until 8:00 PM, ensuring ample time for visitors to take a refreshing dip. Complementing the exceptional pool experience is the hotel's excellent breakfast and delicious food offerings, which are frequently highlighted. With a clean, odor-free environment and a range of board services, the hotel offers a pleasant atmosphere that invites guests to relax and unwind.
Family
Grand Hotel Caraiman emerges as a family-friendly destination, particularly suited for families traveling with young children. The hotel offers a large playground and engaging animation programs, making it an ideal spot for children to have fun safely. Parents can enjoy a stress-free stay, thanks to the tailored activities for kids that make managing young ones more manageable. The diverse and high-quality food further enhances the family experience, while the dedicated transportation service to and from the beach adds to the convenience.
The hotel ensures that both adults and children have access to a variety of activities, creating an environment conducive to a memorable family vacation. The engagement of the owner or manager in organizing activities shows a commitment to enhancing guests' overall experience. However, some areas, like noise levels for ground-floor rooms near the pool and stroller accessibility, could use some improvement. Despite these minor setbacks, families frequently recommend Grand Hotel Caraiman for its overall family-friendly amenities, including a satisfactory pool and enjoyable breakfast options.
4 Star
Grand Hotel Caraiman offers a mixed experience with its four-star rating. Some aspects fall short of what guests might expect from a hotel of this caliber. The breakfast provided has been described as weak, and the bathrooms are notably small, lacking some useful accessories, which could be challenging for larger guests. Additionally, there seems to be a discrepancy in the perceived quality of services compared to other international four-star establishments.
However, there are areas where the hotel shines, delivering experiences that are akin to five-star service. Despite some criticisms regarding the infrastructure and amenities, certain guests felt that the overall service merits the four-star classification. The decor and ambiance might not be perfect, but the dedication to guest service appears to be a redeeming factor for many.
One policy that did not sit well with some guests was the practice of keeping balcony lights on throughout the night, which, although possibly intended for the hotel’s exterior appearance, impacted guests' ability to enjoy a restful night's sleep. In summary, while Grand Hotel Caraiman could benefit from some upgrades to reach consistent four-star standards, its service quality leaves a positive mark on many visitors.
Yes, Grand Hotel Caraiman has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Grand Hotel Caraiman.
No, Grand Hotel Caraiman doesn't allow dogs.
Yes, parking facilities are available at Grand Hotel Caraiman.