Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Insula, nestled on the enchanting shores of a lily-covered lake in Neptun, stands out as a haven of tranquility and picturesque beauty. The hotel’s remarkable location offers stunning views of both the lake and the nearby sea, creating a serene and beautifully maintained environment perfect for nature lovers and beachgoers. The exclusive and well-maintained beach, just a short walk away, adds to the allure, making it an ideal coastal retreat.
The breakfast at Hotel Insula is highly praised for its rich variety, fresh ingredients and delicious options, often enjoyed on the terrace overlooking the scenic lake. The quality of the breakfast, featuring local products and tasty desserts, provides a delightful start to the day, though some guests feel there could be more variety.
The hotel's restaurant receives commendations for its diverse and flavorful seafood dishes with a beautifully arranged terrace enhancing the dining experience. Some guests find the restaurant pricey, yet it remains a favored choice for its excellent dinner options and exquisite desserts.
Guests frequently highlight the spacious, airy and comfortable rooms. With new furniture, modern décor and large windows providing spectacular lake and sea views, the rooms ensure a peaceful stay. While a few minor issues with cleanliness and amenities are noted, the overall quality and beauty of the rooms are widely appreciated.
Cleanliness across the hotel is consistently praised with meticulous cleaning routines ensuring well-maintained rooms and common areas. Guests find the environment spotless and hygienic, although a few suggest improvements in specific areas to match 4-star standards.
The staff at Hotel Insula are lauded for their professionalism, warmth and dedication. Friendly and attentive service enhances the guest experience, making visitors feel welcomed and well-cared-for from arrival to departure. Reviews frequently praise the exceptional hospitality provided by the entire team.
Ideal for families, the hotel offers a welcoming atmosphere with family-friendly amenities and a terrace restaurant that appeals to children. While it may require vigilance in certain areas for very young children, the hotel provides a suitable and pleasant environment for family vacations.
The luxurious atmosphere and well-appointed facilities promise an indulgent experience. Guests describe the setting as sophisticated, elegant and perfect for a refined stay. For honeymooners and couples, the romantic and secluded ambiance creates an idyllic backdrop for memorable getaways.
Hotel Insula offers convenient parking solutions with private and reserved spaces, though some reviews suggest better maintenance is needed. Despite this, the variety of parking options adds to the convenience of guests.
Overall, while there are some suggestions for improvement to meet 4-star expectations, Hotel Insula excels in providing a serene, picturesque and luxurious stay with outstanding service, making it a top choice for nature lovers, families, couples and anyone seeking a tranquil retreat. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Hotel Insula provides a convenient and complimentary car park on site for all guests traveling with a vehicle. Private parking is available.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Double Room Ground Floor- Balcony with sun loungers
- Seating area with armchairs
- This room has a balcony and lake view
Junior Suite with Balcony- Bedroom and bathroom
- Small living room with balcony
- Apartment located in the main building
Duplex Apartment (3 Adults)- Lower floor: living room with balcony and toilet
- Upper floor: bedroom and bathroom
- Apartment located in the main building
Duplex Apartment (5 Adults)- Lower floor: living room with balcony and toilet
- Upper floor: 2 bedrooms, bathroom and a terrace with sun loungers
- Apartment located in the main building
Superior Double RoomRoom is located in the main building.
Double Room with Lake ViewRooms are 20 square metres and and are located in the the second building.
Family Room with Garden ViewFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony, this family room also features air conditioning, a private entrance and a flat-screen TV. The unit has 2 beds.
Double Room with Garden ViewThe double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Small Double Room without BalconyProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Guest Reviews
9.3
Excellent
Location
Nestled on the enchanting shores of a lily-covered lake, 'Hotel Insula' in Neptun boasts an extraordinary location that captures the hearts of visitors. With its outstanding, dreamlike setting, the hotel is perfectly positioned to offer exceptional views of both the lake and the nearby sea. Guests are frequently enchanted by the serene and beautifully maintained surroundings, which provide an oasis of tranquility amidst lush greenery.
The hotel's proximity to the beach makes it an ideal choice for those looking to enjoy a coastal retreat with just a short walk required to reach the sandy shores. The exclusive, well-maintained hotel beach is a notable highlight that adds to the allure of this location. The scenic landscape, often described as a little paradise, enhances the overall experience, making it a perfect family getaway.
The spacious rooms of the hotel offer million-dollar views over the lake brimming with water lilies, ensuring a peaceful and picturesque stay. The interior and exterior decorations of the hotel complement its natural surroundings, creating a cohesive and inviting atmosphere.
Guests have repeatedly emphasized the superb and exquisite nature of the hotel's location, often calling it the best spot in Neptun. This exceptional setting, combined with clean air and quietness, makes 'Hotel Insula' a place worth visiting for any nature lover or beachgoer.
Breakfast
Hotel Insula's breakfast offerings receive a significant amount of praise from guests, highlighting the rich, varied and delicious options available each morning. Guests describe the breakfast as rich and diversified with many referencing the diverse array of fresh and tasty choices. The breakfast buffet is commonly noted for its excellent quality, featuring fresh products and delicious desserts that add a special touch to the meal.
Breakfast on the terrace, overlooking a lake full of water lilies, is particularly highlighted as a dreamlike experience, adding to the overall positive impressions. Many reviews specifically mention that the breakfast is very good, superb and exceptional with some guests appreciating local products and dishes, especially during special occasions like Easter.
However, there are a few remarks indicating areas for improvement. While most guests find the breakfast variety satisfying, a minority suggest that more diversity could enhance the experience further. A couple of reviews mention poor quality or disappointment compared to expectations, pointing to inconsistencies in the overall guest experience.
In general, the breakfast at Hotel Insula garners high satisfaction, being praised for its rich variety, fresh ingredients and the picturesque setting in which it is served, making it a memorable start to the day for many visitors.
Dinner
Hotel Insula's restaurant enjoys a generally positive reputation among its guests, particularly for its seafood offerings. The establishment is praised for its tasty and diverse food with several reviews highlighting the memorable and excellent flavors experienced. The dishes, especially those based on fish and seafood, receive commendations for their freshness and quality. Guests also appreciate the beautifully arranged and interesting restaurant terrace, which provides a nice view over the lake.
Despite the positive feedback, some guests find the restaurant to be expensive with prices considered exaggerated by a few. There are mixed opinions about the overall excellence of the food with some describing it as average or mundane and occasional mentions of specific dishes not meeting expectations, such as inedible seabass with rice and banal perch. The waiting time for meals, especially on weekends, can be longer and there are fewer options available for lunch and dinner. Even so, the restaurant remains one of the best choices in the area, lauded for its exquisite dinner options and excellent desserts crafted by the chef.
Rooms
At Hotel Insula, guests frequently praise the spaciousness of the rooms, which are described as huge, airy and comfortable. Many highlight the new furniture and modern decor that contribute to a clean and well-maintained environment. Cleanliness is generally noted with rooms being vacuumed daily and towels changed regularly. However, a few guests felt that room cleanliness could occasionally be improved.
The rooms often come with large windows that flood the space with sunlight and many feature generous balconies offering spectacular views of the lake and sea. This view is a significant highlight, enhancing the overall guest experience. The hotel rooms are noted for being well-organized and equipped, though some guests found certain small amenities lacking and mentioned that balconies are not always well tended. Despite these minor drawbacks, the overall assessment indicates that rooms at Hotel Insula are high-quality, beautiful and incredibly spacious, making for a comfortable stay.
Beds
The guest reviews for the beds at Hotel Insula highlight a mixed yet leaning positive experience. Many guests have found the beds to be very comfortable and appreciated their large, clean and nicely arranged state. Several reviews specifically mention comfortable beds and a very good mattress, contributing to a pleasant night's sleep. However, not all experiences were ideal. Some guests felt that the mattresses and pillows were either too hard or, conversely, too small and soft. There were also comments about certain beds being uncomfortable or having worn mattresses that could use an upgrade. Additionally, a few reviews noted that bed sheets were not cleaned properly. Overall, while many guests were satisfied with the comfort of the beds, improvements could be made in terms of mattress quality and bedding maintenance.
Cleanliness
Hotel Insula receives high praise for its cleanliness with numerous guests highlighting the spotless and well-maintained condition of the rooms and common areas. Phrases such as perfect cleanliness, spotless accommodation and meticulous cleanliness frequently appear, emphasizing the hotel's commitment to hygiene. Visitors often note the exemplary cleanliness, describing everything from the rooms to the overall environment as very clean and well maintained. Daily cleaning routines are appreciated with rooms being cleaned daily and fresh towels provided every three days.
Despite the overwhelming positive feedback, a couple of reviews mentioned that the cleanliness didn't quite meet the expectations of a 4-star hotel, specifically pointing out the need for better bathroom sanitation and properly cleaned towels. Nonetheless, the hotel's clean and beautiful appearance, combined with its old-time charm, leaves a lasting impression on guests, making it a top choice for travelers seeking a pristine and serene stay.
Staff
Hotel Insula's staff consistently receives high praise for their remarkable service and friendliness. Visitors frequently highlight the team’s professionalism, kindness and dedication. The personnel are described as extraordinary with many noting the warm and welcoming atmosphere created by the friendly and attentive team.
The staff stand out for their cheerful demeanor, ensuring that guests feel at home from the moment they arrive. Reception and restaurant staff earn specific commendations for their helpfulness and commitment to addressing guests' needs, while interactions with parking attendants also receive positive remarks.
Guests are impressed by how staff members readily handle inquiries and provide flawless service. The overall consensus paints a picture of a hotel where the staff's exceptional and attentive nature significantly enhances the guest experience, making it a preferred choice for many travelers seeking friendly and professional hospitality.
Beach
Nestled close to a sandy stretch of the Black Sea, the beach near Hotel Insula boasts a beautiful landscape perfect for a vacation by the sea. Guests have raved about the well-maintained and exclusive beachfront, making it an ideal spot for relaxation. Sunbeds are easily accessible at a 50% discount, adding to the appeal for those looking to lounge by the water at a low cost. The hotel’s prime location offers a pleasant and short walking route to the beach with a scenic path that enhances the experience. This dreamy, convenient proximity to both nature and the sea makes Hotel Insula a top choice for beach lovers seeking a serene escape.
Parking
Hotel Insula offers a variety of parking options that cater to different needs. Guests have noted that the hotel provides reserved and private parking spaces, ensuring convenience and security. The parking facilities include closed and free parking areas, making it easy and cost-effective for visitors to leave their vehicles. Generous parking spaces are available, ensuring that guests typically find parking without difficulty. However, a few reviews mentioned that the parking lots could benefit from better maintenance. Overall, the availability of well-thought-out parking solutions adds to the ease and comfort of staying at Hotel Insula.
Family
Hotel Insula stands out as an ideal destination for families looking for a getaway that caters to children and adults alike. The hotel is lauded for its exceptionally family-friendly atmosphere with numerous guests highlighting it as great for family vacations and particularly suitable for families with children. The proximity to nature makes it an excellent choice for those looking to introduce their kids to an outdoor environment. Additionally, the terrace restaurant serves as an attraction for the little ones, adding to the overall family-friendly vibe of the hotel. Despite its many positives, it’s worth noting that some areas may pose safety concerns for very young children, so parents should remain vigilant. Family rooms are available, though some guests mentioned the need for king-size beds for a more comfortable family stay. Overall, Hotel Insula is a prime location for a family vacation, offering a welcoming environment for both parents and kids.
4 Star
Hotel Insula offers a mix of experiences that might be best described as a solid 3-star establishment rather than meeting the expectations of its 4-star rating. Guests have noted that the amenities available do not entirely align with what one would expect from a 4-star hotel, indicating a gap in services provided. Cleaning standards also fell short of typical 4-star quality and breakfast offerings seemed underwhelming to many, suggesting they should be more in line with higher-tier hospitality standards.
In the restaurant, while the food prices are on the higher side, some felt that small touches like complimentary bread baskets would enhance the dining experience and make it feel more like a 4-star service. Overall, the hotel seems to align more closely with the characteristics of a 3-star property, lacking the elevated facilities and refined service typical of a 4-star hotel.
Honeymoon
Hotel Insula stands out as a top choice for honeymooners seeking a tranquil retreat. Guests rave about its fantastic scenery and describe it as a true haven of peace, making it the perfect setting for newlyweds. The location is repeatedly noted as ideal for a honeymoon with many highlighting its romantic environment as a major draw. The consensus among visitors is clear: Hotel Insula is the preferred destination for honeymoon stays, offering an idyllic backdrop for an unforgettable romantic getaway.
Luxury
Staying at Hotel Insula promises an indulgent experience surrounded by luxury. Guests have praised the hotel for its sophisticated and tranquil atmosphere, perfectly describing it as both tasteful and elegant. The accommodation and amenities provided ensure that every need is met, enhancing the feeling of opulence. The luxurious rooms and well-appointed facilities contribute to a superb stay, whether one is on a vacation or a quick getaway. Overall, Hotel Insula offers a truly luxurious setting, making it a perfect choice for those seeking both comfort and extravagance.
Romantic
Hotel Insula offers a tranquil and romantic atmosphere, making it an ideal destination for couples seeking both relaxation and a picturesque setting. The stunning views and secluded ambiance create a dreamy environment perfect for a romantic getaway or honeymoon. Guests have described the location as an oasis of tranquility, providing a perfect backdrop for a romantic night or holiday. The hotel is frequently noted as a place out of fairy tales with a setting that invites guests to disconnect and unwind in serene surroundings. For couples looking for an unforgettable and intimate experience, Hotel Insula stands out as a top choice.
No, Hotel Insula doesn't have any pool.
No, a spa isn't available at Hotel Insula.
No, Hotel Insula doesn't allow dogs.
Yes, parking facilities are available at Hotel Insula.