Hotel El Cortijo

Neuquen -38.95714300, -68.05168300 , Mitre 526 (Show on Map)
7.8
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel El Cortijo is generally well-regarded among guests, especially for its strategic and convenient location near the main square, the Malvinas monument and central city attractions. This positioning, along with secure parking and easy city access, makes it a preferred choice for tourists and those on short stopovers.

Guests frequently praise the hotel for its cleanliness and comfort, noting the good value for money. The staff stands out for their friendliness and excellent service, enhancing the overall experience. The breakfast offerings also receive positive feedback, described as delicious, abundant and satisfying, contributing to the hotel's appeal.

The rooms at Hotel El Cortijo are appreciated for their spaciousness, cleanliness and comfort with particularly commendable bathroom conditions and views from some rooms. However, there are mentions of need for updates in certain rooms, such as old carpets and small TVs and occasional lapses in cleanliness. Despite these minor issues, the overall sentiment remains positive, thanks to the hotel's warm environment and high standards of comfort.

Cleanliness is a notable strength with the facilities often described as spotless and well-maintained. The staff's friendliness and helpfulness consistently contribute to a positive impression of the hotel.

While the staff is largely praised for their attentiveness and cordiality, a few guests have noted instances where the reception could have been more welcoming and communicative. Nonetheless, the majority view is that the staff plays a critical role in ensuring a comfortable stay.

One significant drawback noted by many guests is the unreliable WiFi. Connectivity issues are prevalent, especially in the rooms, making it challenging for those needing consistent internet access.

On the subject of beds, opinions are mixed. Many guests find the beds extremely comfortable, while others report issues with old or sagging mattresses and uncomfortable pillows. Instances of double beds being two single beds pushed together were also mentioned.

In summary, Hotel El Cortijo excels in location, staff service, cleanliness and overall comfort, making it a reliable option for travelers. However, improvements in WiFi connectivity and some room furnishings could enhance the guest experience further.
Show more
Categories
Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Small Hotel

3-Star Hotel

Room Types
Superior Double Room This double room has a sommier bed, LCD cable TV and air conditioning. The full bathroom is completed with free toiletries and a bathtub. Free WiFi is provided.

Suite This suite's standout features are the hot tub and sauna. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with garden views, this suite also offers executive lounge access and a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Single Room The sauna is the standout feature of this single room. Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned single room features a flat-screen TV with satellite channels, a private entrance, executive lounge access, a dining area as well as garden views. The unit has 1 bed.

Superior Triple Room The sauna is the standout feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a private entrance, executive lounge access, a dining area as well as garden views. The unit has 2 beds.

Standard Double Suite The hot tub and sauna are the special features of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. The suite features executive lounge access, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Hotel El Cortijo boasts a prime location, frequently praised by guests for its convenience and accessibility. Situated just a short distance from the main square, the Malvinas monument and the central area, it is ideally positioned for tourists and travelers on quick stopovers alike. Secure parking and easy entry and exit from the city further enhance its appeal for those continuing their journeys.

The hotel is well-regarded not only for its strategic placement near attractions and city amenities but also for its cleanliness, comfort and value for money. The staff's friendliness and excellent service have been consistently highlighted, adding to the overall pleasant experience.

Offering good breakfast options and comfortable rooms, Hotel El Cortijo has everything necessary for a short stay. Many guests have noted its excellent price-quality ratio, making it a recommended choice for both overnight stays and longer visits. Whether for a quick city adventure or a restful night en route to another destination, Hotel El Cortijo's exceptional location and solid amenities make it a standout option.

Breakfast
Hotel El Cortijo offers a breakfast experience that garners mostly positive feedback from guests. The breakfast is frequently described as very good, complete, tasty and abundant. Guests appreciate the freshness of the offerings, including croissants, good coffee, yogurt and juices. Many note the breakfast as being sufficient, satisfying and of good value for the price. The buffet-style service is praised for its completeness and variety, although some reviewers mention a lack of variety and basic options at times.

In addition to the quality of the breakfast, the hotel's location is highlighted as a significant advantage, making it easy to reach and ideally situated in the center. The cleanliness of both the breakfast area and the rooms is consistently mentioned as well.

Overall, while a few guests pointed out areas for improvement and noted some limitations in variety, the general consensus is that Hotel El Cortijo provides a very good breakfast that complements its convenient location and clean environment, making it a solid choice for a comfortable overnight or short stay.

Rooms
Hotel El Cortijo offers a mixed experience when it comes to its rooms, but guests generally appreciate the comfort and cleanliness. Many visitors highlight the spacious, clean and comfortable rooms, noting that they are well suited for short stays with everything necessary. The beds frequently receive praise for being extremely comfortable, ensuring a restful night’s sleep.

Guests also commend the condition of the bathrooms, describing them as large and in excellent shape with good water pressure in the showers. The size of the rooms and their features, such as large, bright spaces and good views of the park, add to the overall positive experience. The VIP rooms especially stand out for their comfort and space.

However, the hotel does have areas needing improvement. Some rooms suffer from dated elements such as old carpets, worn-out mattresses and small TVs. Additionally, the views from certain rooms are less than ideal and there are occasional issues with damp smells and hygiene lapses, like hairs found in the showers.

Despite some drawbacks, the hotel provides a generally warm and welcoming environment, complemented by the attention and kindness of the staff. It’s a beautiful place, maintaining high standards of comfort and cleanliness, making it a solid option for travelers looking for a pleasant overnight stay.

Beds
'Hotel El Cortijo' receives mixed reviews regarding its beds. Many guests praised the comfort, noting that the beds and rooms were very comfortable, ensuring a good night's rest. Some highlighted the super comfortable beds and appreciated the excellent room size, particularly the bathrooms. However, several reviewers had issues with the comfort of the beds, pointing out that some mattresses were old, sagging or too soft and that the pillows were not comfortable. A few also mentioned that the double beds were simply two individual beds put together, which affected their comfort. Despite these points, overall, the hotel seems to provide a decent resting place, particularly for travelers passing through.

Cleanliness
Hotel El Cortijo receives high praise from guests for its cleanliness with many reviews highlighting the impeccable state of the facilities. Everything is described as spotless, clean and well-maintained, ensuring a comfortable stay. Guests appreciate the super friendly and helpful staff, who contribute significantly to an overall positive experience. The breakfast service is also a notable highlight, consistently described as good or excellent.

The hotel's location is another positive aspect with many noting it is conveniently situated within walking distance to various attractions. Rooms are generally described as clean, comfortable and organized with some reviewers specifically mentioning high-quality mattresses. However, there are occasional mentions of issues such as musty odors, air conditioning problems and mix-ups with bed reservations, though these appear to be exceptions rather than the rule.

Despite a few negative comments about service quality and cleanliness in isolated incidents—such as hair found on beds and unclean bathrooms—these do not overshadow the overall positive reviews. In summary, Hotel El Cortijo is lauded for its excellent cleanliness, service and convenient location, making it a reliable choice for travelers.

Staff
The reviews of 'Hotel El Cortijo' consistently highlight the high quality of the staff's service. Guests repeatedly mention the friendliness and helpfulness of the staff, describing them as attentive, cordial and always willing to assist with any issues. The night receptionist receives particular praise for being pleasant and accommodating.

While the majority of the remarks are positive, there are a few reviewers who felt the reception staff could have been more welcoming and noted some gaps in communication regarding public parking, leading to extra expenses. Nonetheless, the overall impression is that the hotel staff is exceptionally kind and committed to providing good service, contributing significantly to a comfortable stay.

Wi-Fi
Guests at Hotel El Cortijo have consistently reported significant challenges with the WiFi. While there is a very limited positive mention of the WiFi working well, the majority of the feedback indicates that internet connectivity is often poor or entirely absent, particularly in the rooms. Many visitors have noted that the WiFi signal either does not reach their floors or rooms, making it difficult to stay connected, especially for those needing reliable internet for work. Some have found that WiFi is only accessible in common areas such as the reception and breakfast area, which may not be convenient for all guests. Overall, the hotel seems to struggle with providing consistent and reliable WiFi service throughout its premises.


No, Hotel El Cortijo doesn't have any pool.

No, a spa isn't available at Hotel El Cortijo.

No, Hotel El Cortijo doesn't allow dogs.

No, parking facilities aren't available at Hotel El Cortijo.

No, Hotel El Cortijo doesn't have a gym.

Location Show Map
More Options
  • Inn in Neuquen

  • 9.7 Excellent

  • From $139

  • Hotel in Neuquen

  • 8.1 Very Good

  • From $70

  • Hotel in Neuquen

  • 8.3 Very Good

  • From $117

  • Hotel in Neuquen

  • 8.4 Very Good

  • From $82



6,973,812

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ