SMA FLATS
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Summary of reviewsSMA FLATS is highly praised for its outstanding location, providing easy access to city attractions, parks, restaurants and shopping centers. Its central positioning, remarkable views from higher floors and a safe, convenient environment make it an ideal choice for both business and leisure travelers. The friendliness and efficiency of the staff with specific commendations for individuals like Matias and Javier, significantly enhance the guest experience, contributing to a welcoming atmosphere.
The apartments at SMA FLATS are described as spacious, clean, bright and modern, making them comfortable and inviting spaces. Kitchens with necessary appliances, large comfortable beds and well-distributed spaces are appreciated by guests. Cleanliness standards are generally high with daily housekeeping maintaining a tidy environment, although some isolated issues with maintenance and occasional odors have been noted.
The accommodation provides a do-it-yourself breakfast experience with full kitchen facilities for those who prefer to prepare their own meals, although some guests have suggested a broader breakfast offering. The WiFi service received mixed feedback; when functional, it meets expectations with good speed and stability, but some guests reported unreliable connections.
Parking availability is a benefit, though the limited space and additional cost for parking, not always communicated upfront, are points of concern. The convenience of the on-site garage is somewhat offset by the challenge of maneuvering larger vehicles and ensuring reserved spots.
The pet-friendly policy at SMA FLATS is a significant plus for pet owners, adding to the welcoming environment. However, indications for designated pet areas and better noise control could improve the overall experience for all guests.
Beds and bedding received mixed reviews. Many found them comfortable and spacious, yet there were concerns regarding the quality and condition of mattresses and linens. Attention to these details would enhance the comfort provided.
Overall, SMA FLATS is highly recommended for its strategic location, comfortable and modern apartments and excellent staff service, making it a pleasant choice despite minor drawbacks in some areas.
Categories
The apartments at SMA FLATS are described as spacious, clean, bright and modern, making them comfortable and inviting spaces. Kitchens with necessary appliances, large comfortable beds and well-distributed spaces are appreciated by guests. Cleanliness standards are generally high with daily housekeeping maintaining a tidy environment, although some isolated issues with maintenance and occasional odors have been noted.
The accommodation provides a do-it-yourself breakfast experience with full kitchen facilities for those who prefer to prepare their own meals, although some guests have suggested a broader breakfast offering. The WiFi service received mixed feedback; when functional, it meets expectations with good speed and stability, but some guests reported unreliable connections.
Parking availability is a benefit, though the limited space and additional cost for parking, not always communicated upfront, are points of concern. The convenience of the on-site garage is somewhat offset by the challenge of maneuvering larger vehicles and ensuring reserved spots.
The pet-friendly policy at SMA FLATS is a significant plus for pet owners, adding to the welcoming environment. However, indications for designated pet areas and better noise control could improve the overall experience for all guests.
Beds and bedding received mixed reviews. Many found them comfortable and spacious, yet there were concerns regarding the quality and condition of mattresses and linens. Attention to these details would enhance the comfort provided.
Overall, SMA FLATS is highly recommended for its strategic location, comfortable and modern apartments and excellent staff service, making it a pleasant choice despite minor drawbacks in some areas.
Dog Friendly Aparthotel
SMA FLATS, being an aparthotel, offers the space of an apartment with some hotel-like services. This could include cleaning or pet-sitting services, making it a good option for dog owners.
Aparthotel with Parking
SMA FLATS provides private parking available on site, offering a dedicated parking space for guests at the aparthotel.
Accessible Aparthotel
SMA Flats offers wheelchair accessibility with limitations, featuring a stair-free and well-lit path to the entrance. The aparthotel has an elevator and wheelchair-accessible registration desk and path to the elevator.
4-Star Aparthotel
This aparthotel provides a comfortable stay with well-equipped facilities. It is highly rated by guests.
Guest Reviews
SMA FLATS enjoys remarkably positive feedback regarding its location from guests. Centrally situated, the accommodation provides convenient access to various city attractions, parks, restaurants and shopping centers. Guests frequently highlight the hotel's proximity to downtown areas, making it an ideal choice for both business and leisure travelers. The location is praised for its convenience and safety with many services and amenities within a short walking distance. Additionally, the stunning views from the apartments, especially from the higher floors, add to the overall appeal. The staff's friendliness and the overall comfort and cleanliness of the apartments contribute to the positive experience. This combination of a strategic position, excellent facilities and attentive service makes SMA FLATS a highly recommended option for visitors.
At SMA FLATS, guests encountered a mixed experience regarding breakfast. While the accommodation does not offer a traditional breakfast service, travelers appreciated the provision of coffee, tea and a full kitchen to prepare basic meals. Some noted that the breakfast options were limited and suggested improvements, but the availability of kitchen facilities can be a plus for those who prefer to prepare their own morning meal. Overall, SMA FLATS offers a do-it-yourself breakfast experience, which may appeal to self-sufficient travelers.
The SMA FLATS offers an overall positive experience, especially when it comes to the comfort and spaciousness of its apartments. Guests have frequently mentioned the apartments being very nice, clean, bright and modern, making them inviting spaces for small groups or families. The large and comfortable beds, along with well-distributed spaces and excellent views from the balconies, enhance the stay experience.
The apartments are well-equipped, featuring kitchens with necessary appliances like refrigerators and ovens, although some reviews highlighted occasional missing utensils and the need for more air conditioners. The facilities are generally well-maintained with many positive notes on their cleanliness organization and modernity. Despite this, some complaints include minor issues such as noisy bathroom doors, stained walls and the need for better maintenance in a few cases.
Parking is convenient but tends to be small, accommodating only compact to medium-sized cars. The comfort and tranquility of the apartments stand out with details like comfortable mattresses and modern infrastructure cited as strong points. However, guests occasionally faced problems with cleanliness and missing basic amenities like soap and shampoo.
Overall, the spacious and comfortable apartments of SMA FLATS are highly recommended for their inviting interiors, excellent amenities and strategic location, despite occasional minor drawbacks.
SMA FLATS has received mixed reviews regarding the comfort and quality of its beds. Many guests have praised the hotel for its very comfortable beds and large, spacious mattresses that provide a peaceful rest. Reviewers frequently mention the beds and pillows being comfortable and the bedding as very good, contributing to a satisfactory sleep experience.
However, some guests have noted issues such as the presence of old sheets, worn-out or expired mattresses and missing pillows on queen-size beds. Complaints about the lack of bed linen, blankets and suitable warm bedspreads were common. There were several reports of beds being poorly assembled or consisting of two single mattresses joined together, which created an uncomfortable gap in the middle. Additionally, some mattresses were described as being in bad condition, dirty or infested with ticks and fleas.
Overall, while many guests found the beds at SMA FLATS to be a highlight of their stay due to their comfort and size, there were significant issues raised regarding the maintenance and quality of the bedding and mattresses that should be addressed to improve guest satisfaction.
The cleanliness of SMA FLATS garners varied feedback from guests with many emphasizing its positive aspects. Numerous reviews highlight that the hotel is very clean and tidy, describing the rooms and common areas as spotless and well-maintained. Guests frequently commend the excellent housekeeping with clean towels and linens readily available and the rooms being cleaned properly daily.
Many find the environment clean, safe and comfortable, contributing to a pleasant stay. The general consensus is that the hotel maintains a high standard of hygiene in most areas, making it a great option for travelers seeking a clean and orderly accommodation.
However, some guests report areas that require improvement, including issues with maintenance and the occasional unpleasant odor. A few mention specific instances of dirty walls, stained sheets and neglected kitchen appliances. Some rooms were noted to have deep cleaning needs, particularly in the shower curtains and windows.
Overall, despite some isolated issues, the majority of guests appreciate the cleanliness and comfort offered by SMA FLATS, making it a welcoming place for both short and extended stays.
At SMA FLATS, the standout feature is undeniably the exceptional attention and friendliness of the staff. Guests frequently commend the superb service provided, highlighting the helpfulness and efficiency of team members, particularly those at the reception. The receptionists are often described as polite, courteous and quick to assist, making check-ins and inquiries seamless experiences. Notable mentions include Matias and Javier, whose attentiveness and local recommendations significantly enhance the stay.
The hotel's pet-friendly policy also wins praise, adding to the warm and welcoming atmosphere. Despite occasional comments about insufficient cleaning staff and the need for better transportation options in the area, the overall sentiment leans heavily towards positive staff interactions. With diligent service, a courteous demeanor and a genuine willingness to assist, the staff at SMA FLATS play a crucial role in creating a comfortable and inviting environment for all guests.
Guests at SMA FLATS had mixed experiences with the hotel's WiFi service. On the positive side, many appreciated the WiFi, noting it as good, very good, strong and stable. Some specifically highlighted that the internet worked very well and reported fast speeds and excellent connections.
However, the reviews also reveal several areas for improvement. A notable number of guests experienced unreliable and weak WiFi signals with some reporting that the connection was poor or not working at all during their stay. Despite this, the overall impression is that when the WiFi functions properly, it meets guest expectations and provides a solid online experience.
SMA FLATS offers the convenience of on-site parking within the same building, which many guests find beneficial. The garage is described as well-maintained and the availability of private, covered and closed parking spaces is appreciated by those traveling with vehicles. It is noted, however, that the parking spaces are quite limited and can be problematic for larger vehicles like trucks and vans. Maneuvering within the small underground garage can be challenging and uncomfortable, especially for those with bigger cars or rooftop luggage.
One significant point of concern is that parking is not included in the reservation price and must be paid separately. This additional cost is not always clearly communicated beforehand, leading to some dissatisfaction. Furthermore, the need to request parking in advance and frequent issues with parking reservations can cause inconvenience.
While there is assigned parking available, some guests experienced their spots being occupied or found no available space upon arrival, necessitating parking one block away. The lack of reserved spots in front of the building for easier entry and exit further complicates the parking experience.
Overall, while the comfort of having garage facilities is acknowledged, the size, accessibility and additional costs associated with parking at SMA FLATS have led to mixed reviews. Improving these aspects could significantly enhance the guest experience.
SMA FLATS is recognized for its pet-friendly environment, welcoming guests traveling with their pets. The building readily accepts pets, making it a comfortable choice for those accompanied by their furry friends. Many reviews highlight the hotel as a recommended destination for pet owners, underscoring its accommodating nature. The hotel does not enforce a specific pet policy, but ongoing feedback notes that pets are allowed throughout the premises, ensuring that guests can enjoy their stay without pet-related restrictions. However, some areas for improvement include the need for a designated pet area and better noise control, as a barking dog in a nearby room was mentioned.
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Location
Breakfast
Rooms
The apartments are well-equipped, featuring kitchens with necessary appliances like refrigerators and ovens, although some reviews highlighted occasional missing utensils and the need for more air conditioners. The facilities are generally well-maintained with many positive notes on their cleanliness organization and modernity. Despite this, some complaints include minor issues such as noisy bathroom doors, stained walls and the need for better maintenance in a few cases.
Parking is convenient but tends to be small, accommodating only compact to medium-sized cars. The comfort and tranquility of the apartments stand out with details like comfortable mattresses and modern infrastructure cited as strong points. However, guests occasionally faced problems with cleanliness and missing basic amenities like soap and shampoo.
Overall, the spacious and comfortable apartments of SMA FLATS are highly recommended for their inviting interiors, excellent amenities and strategic location, despite occasional minor drawbacks.
Beds
However, some guests have noted issues such as the presence of old sheets, worn-out or expired mattresses and missing pillows on queen-size beds. Complaints about the lack of bed linen, blankets and suitable warm bedspreads were common. There were several reports of beds being poorly assembled or consisting of two single mattresses joined together, which created an uncomfortable gap in the middle. Additionally, some mattresses were described as being in bad condition, dirty or infested with ticks and fleas.
Overall, while many guests found the beds at SMA FLATS to be a highlight of their stay due to their comfort and size, there were significant issues raised regarding the maintenance and quality of the bedding and mattresses that should be addressed to improve guest satisfaction.
Cleanliness
Many find the environment clean, safe and comfortable, contributing to a pleasant stay. The general consensus is that the hotel maintains a high standard of hygiene in most areas, making it a great option for travelers seeking a clean and orderly accommodation.
However, some guests report areas that require improvement, including issues with maintenance and the occasional unpleasant odor. A few mention specific instances of dirty walls, stained sheets and neglected kitchen appliances. Some rooms were noted to have deep cleaning needs, particularly in the shower curtains and windows.
Overall, despite some isolated issues, the majority of guests appreciate the cleanliness and comfort offered by SMA FLATS, making it a welcoming place for both short and extended stays.
Staff
The hotel's pet-friendly policy also wins praise, adding to the warm and welcoming atmosphere. Despite occasional comments about insufficient cleaning staff and the need for better transportation options in the area, the overall sentiment leans heavily towards positive staff interactions. With diligent service, a courteous demeanor and a genuine willingness to assist, the staff at SMA FLATS play a crucial role in creating a comfortable and inviting environment for all guests.
Wi-Fi
However, the reviews also reveal several areas for improvement. A notable number of guests experienced unreliable and weak WiFi signals with some reporting that the connection was poor or not working at all during their stay. Despite this, the overall impression is that when the WiFi functions properly, it meets guest expectations and provides a solid online experience.
Parking
One significant point of concern is that parking is not included in the reservation price and must be paid separately. This additional cost is not always clearly communicated beforehand, leading to some dissatisfaction. Furthermore, the need to request parking in advance and frequent issues with parking reservations can cause inconvenience.
While there is assigned parking available, some guests experienced their spots being occupied or found no available space upon arrival, necessitating parking one block away. The lack of reserved spots in front of the building for easier entry and exit further complicates the parking experience.
Overall, while the comfort of having garage facilities is acknowledged, the size, accessibility and additional costs associated with parking at SMA FLATS have led to mixed reviews. Improving these aspects could significantly enhance the guest experience.
Dog Friendly
No, SMA FLATS doesn't have any pool.
No, a spa isn't available at SMA FLATS.
Yes, SMA FLATS welcomes dogs.
Yes, parking facilities are available at SMA FLATS.
No, SMA FLATS doesn't have a gym.
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