Strandhotel Weißer Berg

Neustadt am Rubenberge 52.49523400, 9.34115200 , Kiefernweg 20 (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsStrandhotel Weißer Berg receives high commendations for its location, which sits directly on the shores of Lake Steinhude. Guests praise the serene natural setting, including a beautiful sandy beach and closeness to lush forests and scenic paths. This setting is ideal for outdoor activities like water sports, hiking and cycling. The tranquil and idyllic environment also ensures a restful night's sleep and a relaxing vacation.

The breakfast experience at the hotel has mixed reviews. Positive feedback highlights the quality, variety and delightful ambiance with some guests particularly enjoying the outdoors setup. However, there are criticisms related to pricing, service quality, limited options for dietary restrictions and logistical issues such as cleanliness and use of disposable dishes. There's room for improvement to enhance the breakfast experience.

Dinner at the hotel also yields varied opinions. Some guests praise the delicious and affordable options like tarte flambée and schnitzel. Nevertheless, the limited menu, inconsistent quality and early closure of dining services pose significant inconveniences. The need for extended operational hours and a reliable dining service is often noted, though nearby eateries provide viable alternatives.

Rooms at Strandhotel Weißer Berg are generally appreciated for their spaciousness, cleanliness and modern amenities, especially those with lake views. However, issues like inconsistent cleanliness, aging furnishings, noise and occasional maintenance problems detract from the experience. Despite these drawbacks, the rooms are seen as practical and reasonably comfortable for the price.

Cleanliness throughout the hotel receives mixed feedback. While many praise the clean and inviting bathrooms and rooms, others cite issues such as mold, dust and odors. Substandard cleanliness in common areas and inconsistencies in cleaning routines suggest the need for more thorough housekeeping.

The friendliness and helpfulness of the staff stand out with the team frequently praised for their welcoming and accommodating nature. However, language barriers and occasional understaffing at reception present some challenges. Despite this, individual staff members receive high accolades for their service.

Free Wi-Fi is provided but experiences vary. While it is appreciated for basic browsing, many guests encounter problems with weak signals and connectivity, particularly in their rooms. This limits the effectiveness of the service for those needing a more reliable connection.

Parking at the hotel is well-regarded with ample free and secure options available. Guests appreciate the convenience and varied parking facilities, though occasional overcrowding can occur.

Opinions on the beds are mixed. Many find them to be large and comfortable, adding to a restful sleep experience. However, complaints about sagging mattresses, unstable bed frames and musty smells indicate a need for upgrades to enhance comfort standards.

Overall, Strandhotel Weißer Berg offers a picturesque and serene location with friendly service, although improvements in dining, room maintenance, cleanliness and Wi-Fi stability could significantly enhance the guest experience.
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Dog Friendly Guest House
Located near the Steinhuder Meer lake, this hotel offers pet-friendly policies and is less than 100 meters from the sandy beach. It offers a beach bar and beachfront location. Pets are allowed with extra charge.

Guest House with Parking
This hotel in Neustadt am Rübenberge offers a free car park with ample space for guests. It is located less than 328 feet from the sandy beach of the Steinhuder Meer lake.

3-Star Guest House
Located near Steinhuder Meer lake, this hotel offers breakfast and free Wi-Fi via hotspot. Select rooms provide lake views. It is a pet-friendly accommodation.

Guest House Taking Steps Towards Sustainability

Small Guest House

Room Types
Single Room This room has a satellite TV and a private bathroom.

Double Room This room has a satellite TV and a private bathroom.

Double Room This room has a satellite TV, a sofa and a private bathroom.

Guest Reviews
7.0
Good
Location
Strandhotel Weißer Berg offers an unbeatable location that consistently receives high praise from its guests. Perched directly on the shores of Lake Steinhude, the hotel is just a few meters away from a beautiful, sandy beach, providing a serene and naturally picturesque setting. The surrounding nature, including lush forests and scenic paths, offers a perfect escape for those seeking peace and tranquility. The proximity to the beach and the availability of water sports make it ideal for enthusiasts of surfing, paddling and kite surfing.

The hotel's location is also highly regarded for its accessibility to well-developed bicycle paths, making it an excellent choice for both leisure walkers and serious cyclists. Guests repeatedly highlight the stunning views of the lake, which contribute to a calming and rejuvenating atmosphere. The quiet, idyllic setting ensures a great night's sleep and a truly relaxing vacation.

With the lake, forests and beach all within short walking distance, the hotel proves to be a perfect base for various outdoor activities and nature explorations. Whether it's hiking along peaceful trails, lounging on the beach or engaging in water sports, the Strandhotel Weißer Berg is celebrated as a dream location that effortlessly blends convenience with natural beauty.

Breakfast
The breakfast experience at Strandhotel Weißer Berg has garnered mixed reviews with a variety of positive and negative feedback. Most guests appreciated the quality of the breakfast, describing it as good, sufficient, very good and even excellent with many noting the ample and rich selection that catered reasonably well to different tastes. The breakfast was often highlighted for its delicious and lovingly prepared food with some guests enjoying the cozy ambiance of the breakfast room with a fireplace or the beautiful outdoor terrace.

However, there were numerous criticisms, particularly concerning the value for money and service quality. Several guests found the breakfast overpriced for what was offered with complaints about cold and reheated items such as rolls and eggs and limited options for those with dietary restrictions or intolerances. Issues with cleanliness, such as dirty utensils and plates, were also mentioned. Some reviews noted the breakfast was served on disposable dishes, which detracted from the dining experience.

The outdoor breakfast setup received mixed reactions with some appreciating it despite the cold weather, while others found it uncomfortable and poorly managed, especially during inclement weather. The limited breakfast hours, typically ending early in the morning, also posed inconvenience for some guests.

In summary, while the breakfast at Strandhotel Weißer Berg is often praised for its variety and good quality, criticisms focused on its cost, service inconsistency and logistical issues during off-peak seasons or adverse weather conditions. There is a notable potential for improvement in certain areas to enhance the overall guest experience.

Dinner
The dining experience at Strandhotel Weißer Berg offers a mixed array of reviews that puts emphasis both on taste and service limitations. Some guests were pleased with the quality and affordability, noting that the food, particularly the tarte flambée and the schnitzel, was delicious. However, there were substantial issues with availability and variety. The restaurant has often been described as limited to snack-like options such as pizza, fries and currywurst with mixed reviews on the quality—ranging from fine to terrible, including criticisms about frozen and pre-cooked meals.

The operational hours of the dining services drew significant dissatisfaction. Guests noted that food and drinks were not available after 6 pm and several mentioned that the restaurant did not open as advertised. This left many without dining options in the evening, compelling them to seek alternatives elsewhere or manage with vending machines, which were also not to everyone's liking.

The atmosphere in the dining room received positive remarks, characterized as appealing and enjoyable when available. However, the lack of consistent dining operations and the early closure of facilities significantly detracted from the experience. Guests highlighted the inconvenience, especially after a tiring day, of not being able to find any meals on-site, emphasizing the need for extended hours and better service consistency.

For those looking for reliable dining options, nearby eateries like Alte Moorhütte come recommended for their ample and quality offerings, filling the gap left by the hotel's limited dining services. Overall, while there were moments of culinary satisfaction, the predominate issue remains the restricted availability and inconsistent dining service.

Rooms
The rooms at Strandhotel Weißer Berg have garnered mixed feedback from guests; however, there are several positive aspects worthy of note. Many guests appreciate the spaciousness of the rooms, often describing them as large, roomy and comfortable with some mentioning special features such as large showers and modern bathrooms. The rooms are frequently noted for their cleanliness upon arrival and several guests highlight the inviting and nicely furnished interiors that promote a relaxing atmosphere.

Rooms with direct views of Lake Steinhude are particularly appreciated for their scenery and many have commented on the visual appeal of the newly renovated spaces. There are also practical amenities such as clean and functional bathrooms, open wardrobes and specific rooms with separate showers that add to overall comfort.

However, some guests have noted certain areas for improvement. Issues like age and wear are common and some rooms were described as needing refurbishment. Cleanliness was inconsistent with several mentions of dust, unpleasant odors and even insects in rooms. Noise was another frequently cited concern with thin walls making for a less private experience.

The hotel seems to struggle with maintenance issues, such as broken fixtures, missing amenities like shower gel or malfunctioning heating, especially in colder weather. Rooms under the roof tend to get uncomfortably hot during summer and lack of darkening options for windows has also been pointed out. Lastly, several reviews mention that the furnishings, while visually appealing in some cases, seemed mismatched or collected from discarded items.

Despite these drawbacks, guests find the rooms to be practical and functional, especially considering the price. The beautiful, spacious rooms, when cleaned and maintained properly, offer a very comfortable and enjoyable stay.

Beds
Strandhotel Weißer Berg receives mixed reviews regarding the comfort and quality of its beds. On the positive side, guests often describe the beds as large, cozy and comfortable with some even calling them the best they've ever experienced. The bedding is generally noted to be clean and comfortable, contributing to a restful night's sleep. In particular, the extra bed provided for children is highlighted as being very comfortable, adding to the overall family-friendly appeal of the hotel.

However, numerous reviews point out significant issues with the mattresses and bed frames. Many guests find the mattresses to be too soft, sagging and worn out, causing discomfort and even back pain. Complaints about creaky and unstable beds are common with some guests describing their sleep experience as nightmarish due to these issues. A few reviews mention that the bed linens had an unpleasant musty smell or cigarette odor and the bed frames showed signs of extensive use.

Overall, while some guests find the beds at Strandhotel Weißer Berg to be very comfortable and conducive to a good night's sleep, others feel that the beds are in dire need of replacement and improvement to meet higher comfort standards.

Cleanliness
The cleanliness of Strandhotel Weißer Berg has garnered a diverse array of guest feedback. Many reports highlight significantly positive aspects, such as clean and inviting showers and well-maintained rooms. Several guests appreciated the neat and tidy state of the hotel overall, noting that bathrooms were very clean and that towels were fluffy and fresh. The cleanliness in the sanitary areas, in particular, received commendations from numerous guests.

However, there were equally prominent concerns regarding substandard cleanliness in many parts of the hotel. Instances of mold in bathrooms, dirty floors, dust, cobwebs and unpleasant odors were frequently cited. Some bathrooms suffered from visible mold and there were reports of unclean showers and calcified areas. Issues extended to common areas like the breakfast room, where hygiene appeared lacking and outside areas, which were not well-maintained.

The cleaning staff received mentions for their pleasant demeanor, yet the inconsistency in cleaning services during guests' stays highlighted a significant area for improvement. Problems such as unemptied trash bins, dirty sheets and instances of rooms not being cleaned upon arrival detracted from the overall experience. Despite some parts of the hotel being described as superficially clean, recurring mentions of dust, animal hair and residual grime indicated that a comprehensive cleaning regimen might be necessary.

In summary, while the hotel does offer clean and comfortable accommodations in some respects, a consistent level of cleanliness across all areas appears to be an important focus for enhancing guest satisfaction.

Staff
The reviews for the Strandhotel Weißer Berg consistently highlight the exceptional friendliness and helpfulness of the staff. Guests frequently mention the staff’s accommodating and welcoming nature, noting that they made efforts to ensure a pleasant stay. The management and team receive praise for being polite, attentive and reliable, creating a warm and inviting atmosphere for visitors.

However, the language barrier is a common theme, as many staff members primarily speak English, which has posed challenges for some German-speaking guests. Despite this, the overall sentiment remains positive with many appreciating the staff's efforts to communicate and assist in any way they can.

The reception experience is described as mostly smooth and efficient, although there are mentions of it being understaffed at times, particularly outside of standard hours. This has occasionally led to instances where guests had difficulty getting immediate assistance.

A special mention goes to individuals like Vanessa, who have been specifically praised for their outstanding service and attentiveness. Guests also appreciated the easy check-in and check-out processes and noted that the staff consistently maintained a positive and friendly demeanor.

Overall, while there are some logistical issues noted with staffing levels and language, the warmth and proactive service of the Strandhotel Weißer Berg’s team leave a lasting positive impression on its guests.

Wi-Fi
Strandhotel Weißer Berg offers free Wi-Fi to its guests, though experiences with the service have varied. Many travelers have found the Wi-Fi to be decent or good, especially appreciating the fact that it is free and that the hotel staff can be contacted via WhatsApp. However, several guests have reported issues with weak signals, frequent disconnections or an inability to connect to the network, particularly in their rooms. Despite the inclusion of Wi-Fi in the amenities, streaming is not permitted, which might be a limitation for some. While the hotel attempts to provide internet service, there have been consistent mentions of service gaps with some finding no network at all in certain areas. Overall, the Wi-Fi at Strandhotel Weißer Berg might fulfill basic browsing needs but could fall short for those requiring a more stable and robust connection.

Parking
Strandhotel Weißer Berg boasts a variety of commendable parking options for its guests. Free parking is a common highlight with numerous reviews praising the ample and easily accessible spaces available. Guests frequently mention the convenience and safety of the parking facilities, including open and guarded options. Additionally, private parking for hotel guests is noted to be excellent, offering a sense of security.

Parking for motorcycles receives positive remarks and the presence of a barrier at the parking lot adds to the secure environment. Many guests appreciate the large car park and its convenient location directly in front of the hotel. Despite occasional comments about the parking lot being overcrowded or full, especially at night, the general consensus indicates that there is usually plenty of space.

Overall, the parking situation at Strandhotel Weißer Berg is well-regarded with numerous guests finding it very good and well-managed, ensuring a hassle-free experience during their stay.

Accessible
Strandhotel Weißer Berg boasts an enviable location near a sandy beach, making it an attractive spot for guests seeking a seaside retreat. For those needing accessibility, the hotel provides some promising features; guests mentioned the ease of movement within certain rooms and accessible facilities such as a level entrance and a toilet chair in the bathroom. Additionally, there are sliding doors enabling access to external patios and a few steps to navigate.

However, the hotel presents several challenges for guests with mobility issues. Notably, the ascent to the first floor involves steep and narrow stairs, which are difficult for wheelchair users and those with limited mobility. The hotel lacks reserved disabled parking spaces and has limited staff availability after 6 pm, which could hinder evening assistance. The steep hill location also contributes to accessibility hurdles.

Despite these obstacles, the staff are accommodating and strive to ensure a pleasant stay, even for those arriving late in the evening. However, it's important to note that the facility might not be completely suitable for wheelchair users or elderly guests due to the numerous stairs and absence of barrier-free corridors. Guests with mobility limitations might find it challenging to navigate and they may wish to consider other options or contact the hotel directly for specific accessibility arrangements.

Dog Friendly
Strandhotel Weißer Berg offers an excellent experience for dog owners and their furry companions. The hotel is highly praised for its pet-friendly policies, making it an ideal spot for travelers looking to bring their dogs along. Guests consistently appreciated the warm welcome their dogs received, highlighting the animal-friendly nature of the hotel and its staff. The presence of a dedicated dog beach, although not meeting everyone's expectations, adds to the overall appeal for dog lovers.

The hotel's location is particularly favorable for those traveling with pets, providing ample opportunities for outdoor activities and long runs that both the owners and their dogs can enjoy. The serene surroundings and spacious areas for play and exercise make it a haven for nature lovers and their pets.

Despite a few minor concerns, such as the smell in the stairwell due to the smoking area at the entrance and occasional pet-related odors in the rooms, the overall ambiance remains positive and welcoming. The cost of accommodating a dog is reasonable at 10€ per day, ensuring that most travelers find it manageable.

Additionally, the hotel’s considerate approach towards pets ensures that dogs are not just an afterthought but a genuine part of the guest experience. The delightful on-site cats add an extra touch of charm to the pet-friendly environment.

While some guests noted the presence of multiple dogs in common areas like the breakfast room, the consensus is that the hotel is a fantastic choice for dog owners seeking a relaxing and enjoyable stay. The friendly staff, great location and overall accommodating atmosphere make Strandhotel Weißer Berg a top pick for anyone planning a beach getaway with their furry friend.


No, Strandhotel Weißer Berg doesn't have any pool.

No, a spa isn't available at Strandhotel Weißer Berg.

Yes, Strandhotel Weißer Berg welcomes dogs.

Yes, parking facilities are available at Strandhotel Weißer Berg.

No, Strandhotel Weißer Berg doesn't have a gym.

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