Microtel Inn & Suites by Wyndham New Braunfels I-35
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMicrotel Inn & Suites by Wyndham New Braunfels I-35 garners praise primarily for its convenient location near major attractions such as Schlitterbahn Waterpark, entertainment venues, shopping outlets and essential amenities like HEB and Walmart. Its proximity to dining options and central position between San Antonio and San Marcos make it a practical choice for visitors.
The hotel’s breakfast offerings receive mixed reviews; while some guests appreciate the variety and freshness, others find it lacking in selection and maintenance. Texas-shaped waffles and freshly made items are highlights, but late starts and empty stations are common complaints.
Rooms are generally appreciated for their spaciousness, cleanliness and comfortable beds. However, signs of wear with outdated furniture, musty smells and occasional mechanical issues like ineffective air conditioning and low water pressure are noted. Cleanliness standards are inconsistent with some guests praising the tidy environment while others report significant issues such as pests, odors and unclean surfaces.
Guest interactions with the staff also vary. Many find them friendly, helpful and accommodating, positively impacting their stays. Conversely, others experience unfriendliness and unresponsiveness, suggesting variability in service quality.
The hotel's Wi-Fi service is inconsistent with some guests enjoying strong connectivity and others facing frequent disconnections and complete outages.
The pool, though small, is a pleasant feature, especially for families with children, despite needing occasional maintenance.
Overall, Microtel Inn & Suites by Wyndham New Braunfels I-35 is seen as a budget-friendly option with clean accommodations and a convenient location. Some attention to maintenance, cleaning and service could significantly enhance overall guest satisfaction.
Categories
The hotel’s breakfast offerings receive mixed reviews; while some guests appreciate the variety and freshness, others find it lacking in selection and maintenance. Texas-shaped waffles and freshly made items are highlights, but late starts and empty stations are common complaints.
Rooms are generally appreciated for their spaciousness, cleanliness and comfortable beds. However, signs of wear with outdated furniture, musty smells and occasional mechanical issues like ineffective air conditioning and low water pressure are noted. Cleanliness standards are inconsistent with some guests praising the tidy environment while others report significant issues such as pests, odors and unclean surfaces.
Guest interactions with the staff also vary. Many find them friendly, helpful and accommodating, positively impacting their stays. Conversely, others experience unfriendliness and unresponsiveness, suggesting variability in service quality.
The hotel's Wi-Fi service is inconsistent with some guests enjoying strong connectivity and others facing frequent disconnections and complete outages.
The pool, though small, is a pleasant feature, especially for families with children, despite needing occasional maintenance.
Overall, Microtel Inn & Suites by Wyndham New Braunfels I-35 is seen as a budget-friendly option with clean accommodations and a convenient location. Some attention to maintenance, cleaning and service could significantly enhance overall guest satisfaction.
Hotel near Golf Courses
This hotel is located in New Braunfels and offers access to the area's golf courses.
Family Friendly Hotel
This hotel offers budget-friendly accommodations for families.
Business Hotel
Microtel Inn & Suites hotels usually offer basic business amenities, such as free Wi-Fi and a workspace in the rooms.
Accessible Hotel
This hotel offers handicapped-accessible rooms and is entirely wheelchair accessible. It has an elevator for access to upper floors and provides adapted baths and roll-in showers in accessible rooms.
3-Star Hotel
Offers budget-friendly accommodations with essential amenities. A practical choice for travelers seeking affordability and convenience.
Hotel with Outdoor Pool
This hotel offers both an indoor pool and an outdoor pool, providing swimming options regardless of the weather. The outdoor pool is available seasonally for guest enjoyment.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Nestled conveniently close to the highway and the bustling activity centers of New Braunfels, the Microtel Inn & Suites by Wyndham offers a prime location for visitors. Strategically positioned, guests find themselves mere minutes away from the renowned Schlitterbahn Waterpark, the picturesque river, entertainment venues and essential amenities like HEB and Walmart. The proximity to San Marcos outlets is also a noted advantage, making it an optimal base for shopping enthusiasts and tourists.
Despite some minor issues, such as occasional car noise from the highway and the need for updates in decor, the location remains a standout feature. Visitors particularly appreciate the ease of access from major roads and the proximity to various dining options, which includes Montana Mike’s among others. The convenience of the location extends to festivals like Wurstfest with bus pickups adding to the seamless travel experience.
For those venturing between San Antonio and San Marcos, the hotel provides a central spot, adding to its appeal. Whether it's the closeness to family activities, tourist attractions or the general comfort of having everything within reach, the location consistently receives high praise. Coupled with spacious, clean rooms and a friendly staff, it presents itself as a practical choice for travelers looking for good value and a hassle-free stay in New Braunfels.
Guests at Microtel Inn & Suites by Wyndham New Braunfels I-35 had mixed experiences with the hotel's breakfast offerings. Positive reviews highlighted the variety and quality of options such as biscuits with gravy, hard-boiled eggs, cereal, juice, waffles, fruit, bread and muffins. Some guests specifically enjoyed the Texas-shaped waffles and mentioned that the breakfast was freshly made each morning. The breakfast was considered a good value for money and well-stocked with a nice variety of foods.
However, many guests felt that the breakfast provided could significantly improve. Complaints ranged from the breakfast being basic and lacking selection to instances of cold or empty food stations. Some noted that the bread products were not fresh and the overall cleanliness and management of the breakfast area were subpar. There were also reports of the breakfast starting late and running out of food quickly. Suggestions for improvement included adding more variety and ensuring items like coffee and biscuits were readily available. Despite the included breakfast, many felt it did not meet their expectations, especially compared to offerings at other hotels.
Microtel Inn & Suites by Wyndham New Braunfels I-35 offers rooms that range in size with some guests appreciating the larger, spacious accommodations that include amenities like a refrigerator and microwave. The cleanliness of the rooms seems to be a common highlight with multiple visitors noting the overall comfort and tidiness of their spaces. The comfortable beds add to the appeal, making it a good option for a restful stay.
However, the hotel is showing signs of age. Various pieces of furniture and fixtures are outdated and there are frequent mentions of musty smells and visible stains, including in the hallways. Some rooms have experienced issues with pests and cleanliness, detracting from the overall experience. Additionally, some mechanical problems, such as ineffective air conditioning and low water pressure, were also mentioned.
Despite some negative aspects, the cleanliness and comfort of the rooms, along with the helpfulness of some staff members, leave a decent impression for budget-conscious guests. Improvements to furnishings and better maintenance could significantly enhance the overall guest experience.
Guests at the Microtel Inn & Suites by Wyndham New Braunfels I-35 have provided mixed reviews about the beds. Many guests found the beds to be comfortable and satisfactory, even describing them as great, fabulous and amazingly comfortable. It's also noted that the beds and pillows received positive feedback for contributing to a comfortable stay. However, there were several comments about discomfort with some describing the beds as hard and others noting issues such as sagging mattresses and stained sheets. While some beds were reported to be in good condition and provided a good night's sleep, there were mentions of cleanliness issues like hair and blood spots on the sheets. Overall, while many guests enjoyed a comfortable experience, others faced specific issues that affected their satisfaction.
Microtel Inn & Suites by Wyndham New Braunfels I-35 has garnered mixed reviews regarding its cleanliness. While some guests appreciated the clean rooms and described the environment as very clean and tidy, many others found significant cleanliness issues. Reports of cockroaches and bugs in both the bedroom and bathroom areas were common with some guests citing rooms full of roaches and even encountering dead ones upon arrival. Several guests mentioned a pervasive unpleasant odor throughout the building with descriptions ranging from cheap cleaner and mildew to urine and dirty mop water.
Consistency in housekeeping also appeared to be lacking, as many guests noticed that rooms were not cleaned thoroughly—observing hairs on beds, stains on furniture and sticky microwaves. Others pointed out that the hotel’s carpets and floors were filthy with one guest specifically noting that their feet turned black after walking on them. Complaints about stained carpets in the hallway and dusty shelves further highlighted the overall poor maintenance of the property.
Though some guests praised the attentiveness of the staff and their efforts to ensure comfort, others found the workers to be indifferent, particularly when issues were raised. The general sentiment indicates that, despite the potential for a comfortable stay and the convenience of location, the property needs a more rigorous cleaning regime and better maintenance to meet guests’ expectations.
Guest reviews of Microtel Inn & Suites by Wyndham New Braunfels I-35 present a mixed picture of the hotel's staff. On the positive side, many guests appreciated the friendly and helpful nature of the staff. Phrases like very friendly staff, amazingly helpful and exceptionally friendly highlight a significant segment of reviewers' experiences. The front desk personnel, in particular, were often described as welcoming and accommodating, contributing positively to many guests' stays. Words like very kind, polite and helpful and providing excellent customer service were frequently mentioned, painting a picture of warmth and attentiveness for many visitors.
However, there were also numerous accounts of rudeness and unfriendliness among the staff. Some reviewers felt ignored or dismissed, pointing out instances where the front desk staff seemed unwilling to assist or appeared unconcerned with guests' needs. Reports of staff being hateful, dismissive and uncomfortable at their jobs contrasted sharply with more positive reviews, suggesting variability in guest experiences.
Overall, while many guests enjoyed friendly and supportive interactions with the staff, others experienced notable lapses in customer service. Consequently, potential visitors might find their experiences to be highly variable depending on the particular staff members they encounter.
The wifi at Microtel Inn & Suites by Wyndham New Braunfels I-35 has received mixed feedback. While some guests found the WiFi to be great, many others experienced frequent disconnections and DNS problems. Additionally, there were reports of the internet not working at all for some visitors, contributing to an overall inconsistency in service. These issues with connectivity were compounded by other technological shortcomings, such as trouble with logging into Netflix and poor television channel options. However, amidst these issues, the strong praise for the WiFi from some guests highlights that the experience can vary.
The Microtel Inn & Suites by Wyndham New Braunfels I-35 features a small but pleasant pool. While some guests have noted that the pool area could use maintenance and attention to cleanliness, particularly mentioning cracked tiles and occasional debris, there have been commendations for its cleanliness at times. Families with children appreciated the pool, indicating the kids had a good time. Friendly staff members also contribute to a positive experience around the pool area. Overall, despite its modest size and some upkeep issues, the pool offers a nice spot for a swim, especially appreciated by younger guests.
Microtel Inn & Suites by Wyndham New Braunfels I-35 offers clean and comfortable rooms, highlighting good value for the size of the room and the amenities provided. Despite some concerns regarding cleanliness and service, the hotel is considered a decent choice for its price range. It appears as a budget-friendly option among other hotels, receiving mixed ratings but still serving as a satisfactory stay for travelers looking for economical accommodations.
Location Show Map
Location
Despite some minor issues, such as occasional car noise from the highway and the need for updates in decor, the location remains a standout feature. Visitors particularly appreciate the ease of access from major roads and the proximity to various dining options, which includes Montana Mike’s among others. The convenience of the location extends to festivals like Wurstfest with bus pickups adding to the seamless travel experience.
For those venturing between San Antonio and San Marcos, the hotel provides a central spot, adding to its appeal. Whether it's the closeness to family activities, tourist attractions or the general comfort of having everything within reach, the location consistently receives high praise. Coupled with spacious, clean rooms and a friendly staff, it presents itself as a practical choice for travelers looking for good value and a hassle-free stay in New Braunfels.
Breakfast
However, many guests felt that the breakfast provided could significantly improve. Complaints ranged from the breakfast being basic and lacking selection to instances of cold or empty food stations. Some noted that the bread products were not fresh and the overall cleanliness and management of the breakfast area were subpar. There were also reports of the breakfast starting late and running out of food quickly. Suggestions for improvement included adding more variety and ensuring items like coffee and biscuits were readily available. Despite the included breakfast, many felt it did not meet their expectations, especially compared to offerings at other hotels.
Rooms
However, the hotel is showing signs of age. Various pieces of furniture and fixtures are outdated and there are frequent mentions of musty smells and visible stains, including in the hallways. Some rooms have experienced issues with pests and cleanliness, detracting from the overall experience. Additionally, some mechanical problems, such as ineffective air conditioning and low water pressure, were also mentioned.
Despite some negative aspects, the cleanliness and comfort of the rooms, along with the helpfulness of some staff members, leave a decent impression for budget-conscious guests. Improvements to furnishings and better maintenance could significantly enhance the overall guest experience.
Beds
Cleanliness
Consistency in housekeeping also appeared to be lacking, as many guests noticed that rooms were not cleaned thoroughly—observing hairs on beds, stains on furniture and sticky microwaves. Others pointed out that the hotel’s carpets and floors were filthy with one guest specifically noting that their feet turned black after walking on them. Complaints about stained carpets in the hallway and dusty shelves further highlighted the overall poor maintenance of the property.
Though some guests praised the attentiveness of the staff and their efforts to ensure comfort, others found the workers to be indifferent, particularly when issues were raised. The general sentiment indicates that, despite the potential for a comfortable stay and the convenience of location, the property needs a more rigorous cleaning regime and better maintenance to meet guests’ expectations.
Staff
However, there were also numerous accounts of rudeness and unfriendliness among the staff. Some reviewers felt ignored or dismissed, pointing out instances where the front desk staff seemed unwilling to assist or appeared unconcerned with guests' needs. Reports of staff being hateful, dismissive and uncomfortable at their jobs contrasted sharply with more positive reviews, suggesting variability in guest experiences.
Overall, while many guests enjoyed friendly and supportive interactions with the staff, others experienced notable lapses in customer service. Consequently, potential visitors might find their experiences to be highly variable depending on the particular staff members they encounter.
Wi-Fi
Pool
3 Star
Yes, Microtel Inn & Suites by Wyndham New Braunfels I-35 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Microtel Inn & Suites by Wyndham New Braunfels I-35.
No, Microtel Inn & Suites by Wyndham New Braunfels I-35 doesn't allow dogs.
No, parking facilities aren't available at Microtel Inn & Suites by Wyndham New Braunfels I-35.
No, Microtel Inn & Suites by Wyndham New Braunfels I-35 doesn't have a gym.
Location Show Map
More Options
