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Summary of reviewsThe Singh Empire in New Delhi is generally well-regarded for its central and convenient location, making it an ideal choice for travelers who want to explore the city with ease. Situated near the New Delhi Railway Station, it offers quick access to major transportation links and tourist attractions. Despite being in a bustling area, the hotel provides a peaceful indoor environment.
Guests frequently highlight the breakfast as a standout feature, praising the variety and quality of both Indian and continental options. The breakfast buffet is often described as delicious and offering excellent value for money. Dinner experiences also earn positive feedback, with the restaurant serving tasty dishes at reasonable prices, supported by courteous and attentive staff.
The rooms offer a mixed experience, with many guests appreciating their spaciousness, comfort, and decent amenities. However, there are areas noted for improvement, such as inconsistencies in cleanliness and maintenance. Some rooms lacked natural light due to missing windows. Despite these issues, the overall comfort and convenience of the rooms are well-regarded.
Cleanliness throughout the hotel receives varied reviews, with many guests noting clean and well-maintained rooms and common areas. However, there are reports of occasional lapses, particularly in bathroom maintenance. The hotel staff are praised for their friendliness, professionalism, and helpfulness, contributing to a welcoming and pleasant stay. They are noted for their commitment to guest satisfaction and proactive assistance.
The complimentary Wi-Fi service is generally appreciated for its reliability, although there are occasional connectivity issues and limitations on device usage. Families find the hotel accommodating, with spacious rooms and friendly staff enhancing the overall experience. The comfortable beds are frequently praised, though some guests suggest improvements in bedding hygiene.
While marked as a four-star establishment, opinions on its rating vary, with some guests finding certain aspects not meeting their expectations for a four-star hotel. Nevertheless, the hospitality and service are often noted as exceeding those of a typical three-star hotel, offering excellent value for those seeking a hospitable and convenient stay in New Delhi. Show more
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Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
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4-Star Hotel
Room Types
Superior King or Twin RoomFitted with tiled flooring, this modern room features a modern bathroom.
Family Suite with Airport PickupThis larger room features a sofa and accommodates up to 4 guests.
Premier Suite with Free Airport PickupSimply furnished, rooms come with a satellite TV.
Executive King RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This triple room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
THE SINGH EMPIRE in New Delhi boasts a highly convenient and central location, making it an attractive option for travelers. It's nestled near the New Delhi Railway Station, making the hotel easily accessible and within walking distance of major transport links like the metro and airport. Guests highlight its proximity to the key areas, with Connaught Place and major tourist attractions being just a short distance away. Despite its prime location on a bustling main road, it offers a peaceful stay with no intrusive noise indoors. The neighborhood does seem busy and hectic, which can be expected in this part of Delhi, particularly around the Paharganj area. Some reviews note the surrounding area's ambiance and crowds, but the hotel's strategic location compensates for the hustle outside. Overall, THE SINGH EMPIRE's location is praised for adding a layer of practicality for those looking to explore Delhi with convenience.
Breakfast
The breakfast experience at The Singh Empire, New Delhi, is generally well-regarded by guests, with a consistent emphasis on variety and quality. The hotel offers a substantial spread that includes a mix of Indian and continental options, ensuring there is something to suit different tastes. Many guests found the breakfast to be a highlight of their stay, describing it as complete, satisfying, and delicious, with a variety of dishes available each morning. The buffet style is often praised for its ample selection, including staples like fruits, eggs, and fruit juices.
Several reviews noted the breakfast to be exceptional and considered it excellent value for money. The attentive staff and clean environment contribute positively to the dining experience. While the focus is on Indian cuisine, there are also continental choices available, which appeal to a broad range of palates. Some feedback suggested that the breakfast menu could benefit from more variety over multiple days, as certain guests observed repetitive options. Despite occasional remarks about the simplicity or lack of international choices, the breakfast at The Singh Empire often captures the essence of a hearty and enjoyable meal to start the day, catering to both local and international guests.
Dinner
The dinner experience at THE SINGH EMPIRE in New Delhi draws a largely positive response from guests, with a variety of menu options catering to diverse tastes. The on-site restaurant is frequently praised for its excellent dishes, and many guests appreciate the great-tasting food available at reasonable prices. While Indian cuisine stands out as particularly delicious, other meals also receive commendations for their taste and quality. The restaurant staff earn compliments for their pleasant and attentive service, enhancing the overall dining experience.
Despite the abundance of positive remarks, some guests highlight room for improvement. A recurring suggestion is a need for greater variety in the menu, as repeat diners encounter the same options. Additionally, a few reviews mention that while the quality of food is appreciated, room service dinners seem overpriced. There are isolated concerns regarding service timing, with a noted instance of delayed order fulfillment.
Overall, THE SINGH EMPIRE provides a satisfying dining experience, emphasized by the high quality of food and service, while potentially benefiting from more diverse menu options and improved consistency in service delivery.
Rooms
The rooms at The Singh Empire in New Delhi offer a mixed experience for guests. Many visitors appreciated the spaciousness and comfort provided, with cozy beds and decent amenities contributing to a pleasant stay. The hotel boasts rooms that are generally clean and equipped with all necessary facilities, making them suitable for relaxing after a day of exploring the bustling capital. Guests frequently mentioned the good room size and the convenience of the location, which is close to a gurdwara and a train station.
However, several reviews pointed out areas for improvement. Some rooms were described as old, dusty, and lacking in thorough cleanliness, with issues such as poor drainage in bathrooms and noise from adjoining rooms. A few guests reported receiving rooms that did not match their booking descriptions, highlighting discrepancies in expectations versus reality. While certain rooms did not have windows, contributing to a lack of natural light and ventilation issues, others enjoyed views of the street. The hotel is noted for its friendly staff, though cleanliness and maintenance were inconsistent across different rooms. Despite these shortcomings, the hotel’s expansive and well-laid-out rooms, combined with comfortable furnishings, provided a satisfactory experience for many travelers.
Beds
At THE SINGH EMPIRE in New Delhi, guests frequently commend the hotel for its comfortable beds, contributing to a restful stay. The beds, often described as very good and excellent, provide a positive base for travelers seeking a calm retreat. Despite some mixed remarks, many express satisfaction with the sizeable beds and spacious rooms, which accommodate large luggage without compromising comfort. Clean bed linen and overall good quality of room facilities enhance the stay, although some mention the need for improved bedding hygiene and occasional maintenance issues. While there are isolated remarks about firmness or softness, the general consensus leans towards a comfortable sleeping experience. Overall, guests appreciate the convenience and tranquility provided by the hotel, with the beds playing a central role in their satisfaction.
Cleanliness
The Singh Empire in New Delhi offers a varying experience when it comes to cleanliness, with many guests appreciating the notably clean and well-maintained rooms and common areas. Visitors complimented the hotel's fresh ambiance upon entering and the attentive staff that diligently addresses cleanliness concerns when requested. Several reviews highlighted the comfortable beds, spacious rooms, and modern interiors as standout features contributing to their overall satisfaction. Additionally, the hotel's dining area also drew positive remarks for its elegance and cleanliness.
Despite these praises, there were some recurrent issues concerning maintenance and thorough cleaning, particularly in the bathrooms. The occasional presence of insects and outdated facilities detracted from the overall experience for some guests. Housekeeping services received mixed reviews; while some found them accommodating and effective, others felt they could be more proactive. There were also specific mentions of stained linens and worn-out towels, indicating room for improvement in maintaining hygiene standards. However, considering the hotel's location and reasonable pricing, it remains a practical choice for many travelers, albeit with some potential areas for enhancement in cleanliness and upkeep.
Staff
When staying at The Singh Empire in New Delhi, guests can expect to be greeted by an incredibly friendly and attentive staff. Many travelers have noted the team's professionalism, kindness, and willingness to extend support whenever needed. Reception staff consistently receive high praise for their exceptional service and approachability. The hotel environment is marked by the genuine smiles and extreme kindness of the staff, enhancing the overall experience for guests.
The team members are not only polite and cooperative but also proactive in ensuring guests feel comfortable and at ease. Whether it’s the attentive room service or the efficient airport pick-up, staff go out of their way to make things easier for their visitors. The cooperation across the board, from the management to the dining and room service staff, reflects a cohesive effort to prioritize guest satisfaction.
While a few reviews mention areas for improvement in efficiency and knowledge about local tours, the general consensus is that the warmth and helpfulness of the hotel staff create a welcoming atmosphere. This courtesy extends to special service touches like providing bottled water upon late-night arrivals or assisting with travel arrangements around Delhi. Ultimately, the hospitable and accommodating staff at The Singh Empire play a significant role in making guest stays memorable and pleasant.
Wi-Fi
The Singh Empire in New Delhi offers complimentary Wi-Fi to its guests, which many find to be a great convenience. Several travelers have noted the high-speed performance, calling it the best Wi-Fi they experienced in India and praising its reliability. However, some guests report occasional connectivity issues, with the Wi-Fi connection described as weak or not working well at times. A notable feature is that the Wi-Fi is limited to one device per code, and passwords need reactivation every 24 hours, requiring guests to frequently request a new code from the reception. Despite these minor inconveniences, the overall feedback indicates that the Wi-Fi generally works well and adds value to the stay, aligning with the welcoming service of the hotel.
Family
The Singh Empire in New Delhi has garnered positive feedback for its family-friendly environment, making it an excellent choice for those traveling with children. Guests have praised the hotel for its spacious family-sized rooms, able to comfortably accommodate four adults with two double beds, ensuring ample space for everyone, including children. Families visiting have noted the exceptional treatment their children received during their stay, contributing to an overall pleasant experience. The helpful and friendly staff further enhance the stay, always available to assist with any inquiries. Guests appreciate the good quality-to-price ratio, making it a practical choice for families visiting Delhi. The hotel's location, suitable for those visiting the embassy, adds to its appeal. With many guests highly recommending The Singh Empire for families, it stands out as a top-class destination for those seeking comfort and convenience in the bustling capital of India.
4 Star
The Singh Empire in New Delhi offers an experience that has sparked diverse opinions among its guests. While some visitors find the facilities approaching a five-star standard and appreciate the hospitality enough to consider it their home in Delhi, others express reservations about the overall quality. The hotel, although marketed with a four-star price tag, seems to fall short of that rating for many, with critiques focusing on room hygiene and safety concerns, particularly regarding stair safety for families and the elderly. However, its strategic location provides good value for those prioritizing convenience. Despite a mixed reception, the attentive service has been noted as exceeding expectations for a three-star stay, suggesting an appeal to those seeking warm hospitality over opulence.
No, The Singh Empire,New Delhi doesn't have any pool.
Yes, a spa is available at The Singh Empire,New Delhi.
Yes, The Singh Empire,New Delhi welcomes dogs.
Yes, parking facilities are available at The Singh Empire,New Delhi.